Horrible experience please don't waste your time. SCAM never signed up for Reoccurring orders got a second order contacted them to cancel was canceled returned the second container unopened shipped... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I am grateful someone reached out about the correct contact so I could receive my package. I have been using total relief for a few days and have received gradual improvement in my symptoms. I am lo... Ver mais
Total Relief has earned its name. It has brought me immense relief from my peripheral neuropathy in both hands. Its magnesium based compound really work on reducing both stiffness and pain. I am nea... Ver mais
A empresa respondeu
This cream is a bit expensive, but it does make it easier for me to complete my tasks at hand , I suffer from arthritis issues in my lower back ,knees,ankle and foot. It pains me to walk long distance... Ver mais
A empresa respondeu
3,7
Bom
857 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
I do truly enjoy the product
I do truly enjoy the product, My big issue is the time it takes to get it. My CC was charged more than 6 weeks prior to my product arrival. I feel this is excessive.
28 de abril de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hi Bryce,
Thank you for taking the time to share your feedback.
We're delighted to hear that you're enjoying the product and that it has met your expectations. At the same time, we completely understand your concerns regarding the delivery timeline.
We sincerely apologize that your order took longer than expected to arrive. While we strive to process and ship orders as quickly as possible, occasional delays can occur due to high order volumes, fulfillment processing, or carrier transit times. We understand that waiting more than six weeks after your payment was processed is frustrating and not the experience we aim to provide.
Your feedback is appreciated and helps us continue improving our fulfillment and shipping processes so we can better serve our customers.
Thank you again for your patience and for giving Total Relief a try.
Kind Regards,
Aga
MyHiRelief
5 star on the product!!
5 star on the product experience... 1 star on customer service because for 2 months now NO ONE will return my emails and answer my concerns!
26 de junho de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hello Amy,
Thank you for your 5-star feedback on the product experience.
We're glad to hear you're happy with the product itself, and we also appreciate you taking the time to share your experience with our support team. We understand how important timely communication is when you have concerns.
We encourage you to reach out again at support@myhirelief.com so our team can look into this and assist you directly. We remain committed to ensuring you receive the support you need.
Best regards,
Jason
That there is still people in this world that live up to there word.
These people were very prompt and quick with their response. they stood for what they said they would do.
28 de junho de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hello Maude,
Thank you for your wonderful 5-star review!
We're truly grateful for your kind words. It's great to hear that our team responded promptly and delivered on our commitments.
Providing reliable service and earning our customers' trust are always our priorities.
Thank you for choosing us, and we wish you all the best!
Best regards,
Jason
Staff were very understanding and very…
Staff were very understanding and very supportive with suggestions.
25 de junho de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hello Roberto,
Thank you for your 5-star review!
We're delighted to hear that our team was understanding and supportive, and that the suggestions provided were helpful to you.
Your kind feedback is greatly appreciated and motivates us to continue delivering caring and thoughtful service.
Thank you for choosing us, and we wish you all the best!
Best regards,
Jason
Delivery on time and so far so good.
Delivery on time and so far so good.
26 de junho de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hello Raoul,
Thank you for your 4-star review!
We're glad to hear your order arrived on time and that things are going well so far with the product.
We appreciate you taking the time to share your experience. Thank you for choosing HiRelief, and we wish you continued comfort and all the best!
Best regards,
Jason
Order Issue…
I had an issue with my order and sent an email to support! I received a response within less than 24 hrs! My concerns were resolved quickly and I’m thankful for HiRelief support team!
23 de junho de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hello Jackie,
Thank you for your 5-star review!
We're delighted to hear that our support team was able to respond quickly and resolve your order concern efficiently.
Your kind feedback means a lot to us, and we're grateful you took the time to share your experience.
Thank you for choosing us, and we wish you all the best!
Best regards,
Jason
The product works very well
The product works very well. I was quite impressed.
28 de junho de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hello Susan,
Thank you for your 5-star review!
We're delighted to hear that you're impressed with the product and that it's working well for you. Your feedback is greatly appreciated and means a lot to our team.
Thank you for choosing us, and we wish you continued satisfaction and well-being!
Best regards,
Jason
Bought with possibility of refund
Bought with possibility of refund. Was told cannot get refund on unused/ open product. Be sure to READ THE FINE PRINT before ordering.
26 de junho de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hi Henry,
Thank you for taking the time to share your feedback.
We're sorry to hear that our return policy did not meet your expectations. We strive to make our policies as clear and transparent as possible before a purchase is completed.
Our 90-day money-back guarantee is subject to the terms and conditions outlined in our return policy. Refund eligibility is determined based on those guidelines, including the condition of the product and the circumstances of the request. This helps us ensure a fair and consistent process for all customers.
We understand the importance of reviewing the policy before making a purchase, and we appreciate your feedback as it helps us continue improving the clarity of our communications.
That said, I’d like to personally review this and see what I can do. We have been unable to locate an account using the information provided in your Trustpilot profile, so I will look into this further.
Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
Great Customer service
The customer support I received from Total Relief delivered the BEST communication ever from an online company.
Being in Australia I wasn't holding my breath due to other online companies experiences.
Total Relief not only have an amazing product that is second to none but they have the customer support to back it up.
Good on you from an aussie senior.
27 de junho de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hello Janet,
Thank you for your wonderful 5-star review!
We're delighted to hear that you had such a positive experience with our customer support and communication, especially given your past experiences with other online companies. It's also great to know you're happy with the product itself.
Your kind words mean a great deal to our team, and we truly appreciate you taking the time to share your experience.
Thank you for choosing us, and we wish you all the best!
Best regards,
Jason
The product really really works!
The product really really works!! I put it everywhere I hurt and by morning when I wake up I feel amazing. Thank you for a fantastic product.
27 de junho de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hello Andree,
Thank you for your wonderful 5-star review!
We're so pleased to hear that the product is working well for you and helping improve how you feel.
Your enthusiasm and feedback mean a great deal to us, and we're grateful you took the time to share your experience.
Thank you for choosing us, and we wish you continued comfort and well-being!
Best regards,
Jason
Very professional and helpful
Very professional and helpful. I didn't need to get upset with them. Handled my situation with ease and professional skills.
27 de junho de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hello Glenda,
Thank you for your 5-star review!
We're delighted to hear that our team was able to assist you in a professional and efficient manner, making the process smooth and stress-free.
Your kind feedback is greatly appreciated and reinforces our commitment to providing reliable and respectful support.
Thank you for choosing us, and we wish you all the best!
Best regards,
Jason
The hype was good
The hype was good, magnesium is really helping my nerve pain in my feet and also my knees and shoulders. I will be ordering more of this
Thank you
27 de junho de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hello Sheri,
Thank you for your 5-star review!
We're delighted to hear that you're experiencing positive results and that the product is helping with your comfort. We truly appreciate you sharing your experience and are glad it’s been beneficial for you.
Thank you for choosing us, and we wish you continued well-being!
Best regards,
Jason
Noticed a difference so quickly
Noticed a difference so quickly. Have been unable to get to sleep because of foot pain. NO MORE! This product has helped me with just about any place that I use it on my body. Company ships fast, and is customer friendly. Recommend it for any pain you might be experiencing. I won't be without 5 or 6 jars in my cabinet--ever. Linda T
1 de junho de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hello Linda,
Thank you for your amazing 5-star review!
We're delighted to hear that you've noticed such quick results and that the product has helped ease your foot discomfort and improve your sleep. It's also wonderful to know you're happy with our fast shipping and customer service.
We truly appreciate your recommendation and your continued trust in us.
Thank you for choosing us, and we wish you ongoing comfort and wellness!
Best regards,
Jason
It relieves nerves pain.
Each time I applied the cream, It relaxed my nerves and I felt relieved. But, I didn't see any difference in my tommy bulge though.
26 de junho de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hello Ganiat,
Thank you for your 5-star review!
We're pleased to hear that the cream has helped you feel relief and relaxation in your nerves. We also appreciate you sharing your full experience, including your observations regarding other areas.
Feedback like yours is valuable and helps us better understand how the product is experienced.
Thank you for choosing us, and we wish you continued comfort and well-being!
Best regards,
Jason
Don’t Buy
Total Relief did nothing for my knee or foot pain. Waste of money. Don’t buy.
15 de junho de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hi Angel,
Thank you for taking the time to share your feedback.
We're sorry to hear that Total Relief did not provide the relief you were hoping for. We understand how disappointing that can be, especially when you're seeking comfort from ongoing pain.
While many of our customers have reported positive experiences with the product, we also recognize that individual results can vary depending on factors such as the underlying condition, its severity, and how each person responds to topical products. For that reason, we cannot guarantee the same outcome for everyone.
At this time, we have been unable to locate an account using the information available in your Trustpilot profile.
To assist you with this, please contact our dedicated support team directly at support@myhirelief.com with your order information. Our team will provide you with tailored guidance to achieve results.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
The product perfect
The product is perfect, doesn’t have a bad smell also it really relief the pain! Wonderfull
26 de junho de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hello Helene,
Thank you for your 4-star review!
We're delighted to hear that you find the product perfect, enjoying the scent, and are experiencing real pain relief. We truly appreciate you taking the time to share your experience.
Thank you for choosing MyHiRelief, and we wish you continued comfort and all the best!
Best regards,
Jason
Can I pause, not discontinue?
I was collecting multiple jars despite constant use as it works very well for me!! I would rather use up what I have instead of continuously adding more and paying while I have jars at home, do I sent an email to find out if I could pause, not discontinue, until I use what I already have and Kemo replied almost immediately and guaranteed I could definitely pause and then restart in September. I was very happy!
25 de junho de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hello Barbara,
Thank you for your wonderful 5-star review!
We're delighted to hear that our team was able to respond quickly and provide a flexible solution that works for you. It's great to know the pause option has helped you manage your orders while continuing to use the product at your own pace.
We truly appreciate your feedback and are glad you’re happy with the support you received.
Thank you for choosing us, and we wish you all the best!
Best regards,
Jason
It helped the tingling in my feet at…
It helped the tingling in my feet at night
10 de junho de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hello Lois,
Thank you for your 5-star review!
We're delighted to hear that the product has helped ease the tingling sensations in your feet at night. Your feedback is truly appreciated, and we're glad to know you're finding relief.
Thank you for choosing us, and we wish you continued comfort and well-being!
Best regards,
Jason
Relieve pain in my hip
Relieve pain in my hip. I could walk better. It just didn't last long enough. I be hurting before I got off of work.
27 de junho de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hello Janet,
Thank you for your 4-star review!
We're glad to hear the product helped ease your hip pain and improved your ability to walk better.
We also appreciate you sharing Your feedback is valuable and helps us continue to understand customer experiences.
Here is some tips on how you can boost your results right now:
- The Chilled Cream Technique: Store your Total Relief Cream in the fridge and apply it cold. The cold temperature immediately numbs hyper-sensitive pathways and reduces local inflammation, allowing the active ingredients to penetrate deeper and work more effectively.
- Daily Movement & Hydration: Walk or stretch for 10–15 minutes daily to boost blood flow to nerve endings, and drink 6–8 glasses of water to keep nerve sensitivity low.
- Soak & Loose Footwear: Soak in warm water with Epsom salts for 15–20 minutes to ease tingling. Be sure to avoid tight socks or shoes, as compression can worsen your symptoms.
-Nerve-Friendly Nutrition: Fuel your body with foods rich in Vitamin B12, magnesium, and omega-3s—like salmon, eggs, spinach, and almonds—to help repair damaged nerve tissue from the inside out.
-Stress Relief & Sleep: Calm your nervous system before bed by dimming the lights, avoiding screens, and practicing deep breathing. Lowering your stress directly reduces your body's pain sensitivity.
Thank you for choosing HiRelief, and we wish you continued comfort and all the best!
Best regards,
Jason
MyHiRelief customer support team is helpful
The MyHiRelief customer support team did an excellent job assisting me with my order concerns.
26 de junho de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hello James,
Thank you for your 5-star review!
We're delighted to hear that our customer support team was able to assist you effectively with your order concerns.
Your kind feedback means a great deal to us and reinforces our commitment to providing helpful and reliable service.
Thank you for choosing us, and we wish you all the best!
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