Horrible experience please don't waste your time. SCAM never signed up for Reoccurring orders got a second order contacted them to cancel was canceled returned the second container unopened shipped... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I am grateful someone reached out about the correct contact so I could receive my package. I have been using total relief for a few days and have received gradual improvement in my symptoms. I am lo... Ver mais
Total Relief has earned its name. It has brought me immense relief from my peripheral neuropathy in both hands. Its magnesium based compound really work on reducing both stiffness and pain. I am nea... Ver mais
A empresa respondeu
I have been dealing with the aftermath of 2 falls within 15 months. I tore a meniscus in my left knee from the first fall. The second fall, 6 months ago, tore both menisci in my right knee, as well a... Ver mais
A empresa respondeu
3,7
Bom
858 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
It work no more pain or cramps at night
17 de junho de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hello Susan,
Thank you for your 4-star review!
We're pleased to hear that the product has been working well for you and helping reduce pain and night cramps.
We truly appreciate you taking the time to share your experience and thank you for choosing HiRelief. Wishing you continued comfort and all the best!
Best regards,
Jason
Product seems to be working
Product seems to be working. Containers half the size as advertised.
21 de junho de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hello Mrs R,
Thank you for your 4-star review!
We're glad to hear the product seems to be working for you.
We also appreciate you sharing your feedback regarding the container size. Product packaging can sometimes appear different depending on usage and presentation, and your comments are valuable for us to review and improve clarity for customers.
Thank you for choosing MyHiRelief, and we wish you continued comfort and all the best!
Best regards,
Jason
Resposta da MyHiRelief
Hello Scott,
Thank you for your 5-star review!
We're thrilled to hear you're enjoying the cream and that it's working great for you. We truly appreciate your support and are grateful you chose MyHiRelief.
Wishing you continued comfort and wellness!
Best regards,
Jason
Excellent Product. Immediate results for joint pain.
The product works better for arthritis that anything else I have tried. Total Relief is a most appropriate name. Fast relief pushes the pain into the background and allows one to resume normal activities. I am a fanatic. Yes! Got my life back.
Thank you for bringing this Total Relief formulation to market.
LE Turner
26 de junho de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hello LE,
Thank you for your wonderful 5-star review!
We're delighted to hear that Total Relief has made such a positive difference for you and has helped you get back to your normal activities. Your kind words and enthusiasm mean a great deal to our team.
We truly appreciate your support and are grateful you chose HiRelief. Wishing you continued comfort, wellness, and all the best!
Best regards,
Jason
Your support team
Your support team told me about the emails you send out, which I didn't think I'd received. Turns out, they were going to my junk mail account. I have fixed that now.
26 de junho de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hello Beverly,
Thank you for your 5-star review and for sharing your experience.
We're glad our support team was able to help identify the email issue and that everything is now sorted. We truly appreciate your feedback and your support.
Wishing you all the best, and thank you for choosing HiRelief!
Best regards,
Jason
It arrived and we are now using it and…
It arrived and we are now using it and will let you know if it works or at least makes the pain more managable.
26 de junho de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hello Bev,
Thank you for your 5-star review and for sharing your initial experience.
We're glad to hear your order arrived safely and that you're now trying the product. We appreciate your willingness to share updates as you continue using it and hope it brings you the relief you're looking for.
Wishing you all the best!
Best regards,
Jason
My daughter gave me a jar to try as my…
My daughter gave me a jar to try as my shoulder was giving me pin both in it and down my upper arm. Painkillers weren’t touching it. I was completely surprised when the majority of the pain disappeared within about 20 minutes. I made sure my daughter gave me your web address and when I was back home I ordered some more. I am very impressed with the product.
7 de maio de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hello Merle,
Thank you for your 5-star review and for sharing your experience.
We're delighted to hear the product provided quick relief for your shoulder and upper arm discomfort and that you found it helpful enough to order more. We truly appreciate your support and are grateful you chose HiRelief.
Wishing you continued comfort and wellness!
Best regards,
Jason
The product is very good
The product is very good. I placed my first order for 6 jars. I would like to cancel auto ship. Not because of the product but I have already received 2 more shipments. I use it daily but now I have an abundance of.
25 de junho de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hello Rhonda,
Thank you for your 4-star review!
We're delighted to hear you're finding the product very good and that it's become part of your daily routine.
We also appreciate your feedback regarding the auto-ship program. If you'd like assistance with cancelling your future shipments, our support team will be happy to help. Please contact us at support@myhirelief.com, and we'll be glad to assist you.
Thank you for choosing MyHiRelief, and we wish you continued comfort and all the best!
Best regards,
Jason
Product was delivered as per order
Product was delivered as per order. Find the product to be very beneficial. I’ll certainly keep using.
19 de junho de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hello Cheryl,
Thank you for your 4-star review!
We're delighted to hear that your order arrived as expected and that you're finding the product very beneficial. It’s wonderful to know you plan to continue using it.
Thank you for choosing MyHiRelief, and we wish you continued comfort and all the best!
Best regards,
Jason
Fast service
11 de junho de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hello Sanrda,
Thank you for your 5-star review and for sharing your feedback.
We're glad to hear you were happy with the fast service. We truly appreciate your support and are grateful you chose HiRelief. Wishing you all the best!
Best regards,
Jason
Used it on mom for about 4 months now and keep ordering it and using it
Used it on my mom’s feet and legs (she had neuropathy and could not feel anything there really) it worked great and now she can feel those parts. Tried on her lower back and hip and didn’t work. It is pricey and the jars are smaller which I don’t care for much but will keep getting for my 97 year old mother !! Thank you
25 de junho de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hello,
Thank you for your 5-star review and for sharing such a detailed experience.
We're glad to hear the product has been helpful for your mother, especially in supporting sensation in her feet and legs, and we truly appreciate your continued trust over the past months. We also value your feedback regarding pricing, packaging size, and the mixed results in other areas, as it helps us understand how customers are using the product in real situations.
We're honored to be part of your mother's care routine and wish you both continued comfort and well-being.
Best regards,
Jason
My legs don't hurt like they use to.
My legs don't hurt like they use to.. seems to have more energy.. use on my back and shoulders. Seems to work great.
8 de junho de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hello Robert,
Thank you for your 5-star review and for sharing your experience.
We're glad to hear the product has helped ease your leg discomfort and has been beneficial for your back and shoulders as well. It's great to know you're feeling more comfortable and energized.
We truly appreciate your support and wish you continued wellness!
Best regards,
Jason
I bought the cream for my daughter … I…
I bought the cream for my daughter … I ended up using too… we both like it and found it helpful… but suddenly I got 8 jars send … we have lots now… will prefer to have a better control off when I need more… and order myself… thank u
25 de junho de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hello Nina.
Thank you for your 4-star review!
We're pleased to hear that both you and your daughter found the cream helpful.
We also appreciate you sharing your feedback about receiving more jars than expected. Your comments are valuable, and we're committed to providing a clear and flexible ordering experience.
Thank you for choosing My HiRelief, and we wish you and your daughter continued comfort and all the best!
Best regards,
Jason
Love the cream.
Love the cream.
I ended up with a double order: received email telling me I hadn't completed my order, so I returned to site to complete .... then ended up with 2!
11 de junho de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hello Joyce,
Thank you for your 4-star review!
We're delighted to hear that you love the cream.
We also appreciate you sharing your experience with the duplicate order after receiving the email notification. Your feedback is valuable and helps us continue improving the ordering experience for our customers.
Thank you for choosing MyHiRelief, and we wish you all the best!
Best regards,
Jason
This product really help my love one with her arthritis pain.
My love one whom has now passed on was having really bad arthritis pain was very happy to have used the relief cream.
Thank you guys so much
16 de junho de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hello Joy,
Thank you for your 5-star review and for sharing such a meaningful experience.
Our thoughts are with you as you remember your loved one. We're grateful to hear that HiRelief was able to provide comfort during a difficult time, and we truly appreciate you taking the time to share your kind words.
Wishing you strength, peace, and all the best.
Best regards,
Jason
Product worked and promp delivery
25 de junho de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hello Elisa,
Thank you for your 5-star review and for sharing your experience.
We're glad to hear the product worked well for you and that your order arrived promptly. We truly appreciate your support and are pleased you chose HiRelief.
Wishing you continued wellness and all the best!
Best regards,
Jason
I had an issue with the "subscription"
I had an issue with the "subscription", they solved it and refunded the charge. Easy to do in a couple of days.
21 de junho de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hello Alan,
Thank you for your 5-star review and for sharing your experience.
We're pleased to hear your subscription concern was resolved smoothly and that the refund was handled efficiently. We appreciate your feedback and are glad our team could assist you in a timely manner.
Thank you for choosing MyHiRelief, and we wish you all the best!
Best regards,
Jason
Love it
Love it. I will never be without it! I’ve been telling my friends about it and some of them are now your clients! I use it twice daily to relieve my back problems. Sciatic pain is not a problem any more! Now I can work on my balance!
14 de janeiro de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hello Helen,
Thank you for your 5-star review and for sharing your experience.
We're delighted to hear the product has been helpful in managing your back and sciatic discomfort and has become part of your daily routine.
It’s wonderful to know you’ve also recommended HiRelief to others—we truly appreciate your support.
Wishing you continued comfort, strength, and wellness!
Best regards,
Jason
Resposta da MyHiRelief
Hello Barbara,
Thank you for your 4-star review!
We're delighted to hear that your order arrived on time and that you found the cream smooth and easy to apply. We appreciate you taking the time to share your experience and thank you for choosing MyHiRelief.
Wishing you continued comfort and all the best!
Best regards,
Jason
I disliked the fact that I had ordered…
I disliked the fact that I had ordered 12 jars at one time and then was charged the same amount of money for 8 more jars without my consent. Then after my phone call to cancel was told that I could not get my money back because it was already processed but I didn’t get the package for a month and a half later To me it was a rip off
8 de abril de 2026
Avaliação não solicitada
Resposta da MyHiRelief
Hi Annie,
Thank you for taking the time to share your feedback.
We're sorry to hear that your experience with the recurring order was frustrating.
Please allow me to clarify that the subscription option is selected during checkout to provide customers with the deepest discount and member pricing. When selected, it automatically generates recurring orders based on the chosen delivery schedule. We understand that this option can sometimes be overlooked, and we're always happy to assist customers who wish to cancel.
Regarding your cancellation request, once an order has entered processing, we are unfortunately unable to stop or modify it. We recognize that your shipment took longer than expected to arrive, and we understand why this made the situation even more disappointing. While we work hard to process orders promptly, transit times can occasionally be extended due to carrier or fulfillment delays.
I’d like to personally review this and see what I can do. We have been unable to locate an account using the information provided in your Trustpilot profile, so I will look into this further.
Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
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