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Keeper Memorials Avaliações 

234
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

They did a fantastic job with my mother’s celebration of life! It was winter in Pennsylvania so many family and friends could not attend due to weather and issues with mobility, they hosted an online... Ver mais

Avaliado com 5 de um total de 5 estrelas

I love how much personalization there is, from themes and stories to detailed family trees. I used the event pages to share details of my Aunt's memorial service, and it was so easy for our relative... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A friend of the family suggested MyKeeper as a permanent memorial for my husband. My adult kids went to work on the website which was very user friendly. I wish we could have titled folders (childhood... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

It's refreshing to find a totally free website to post a memorial for my brother! Of course there is the option to upgrade if chose to do so but the free version allows people to post and share memori... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Funerária
  2. também em
  3. Cemitério
  4. Crematório
  5. Delivery de Flores
  6. Loja de Cestas de Presente
  7. Organização de Eventos e Cerimonial

Sobre Keeper Memorials

Escrito pela empresa

Online Memorials That Celebrate Your Loved One's Memory

Simple to use, customizable and designed to help you celebrate your loved one's life story.
Keeper provides the best personalized online memorial sites in memory of a loved one. Create long-lasting online memorials & tributes with comments, photos, stories and more. A true celebration of life website with an obituary, family tree, and unlimited photos and videos. Friends and family can easily contribute to the online memorial page by sharing their memories. 

 


 


Virtual Funeral Services to Celebrate Life, Together. 


What is a Virtual Funeral?
Hold a heartfelt, personalized service with the important people in your circle — whether you’re together in-person, virtually, or somewhere in-between — with our personalized event facilitation, planning, and assistance. Professionally Guided Services, To Reduce Stress. Our experts will help you plan and host a virtual funeral service that honors your loved one.

 


 

We're Here to Help!

Speak to a Keeper Customer Service Specialist

Speak to a Keeper Customer Service Specialist
Our dedicated team of online memorial specialists are here to assist you over email and live chat. Reach out to us from Monday to Friday, 10am to 6pm EST. For additional help or resources, please visit our FAQ page: help.mykeeper.com

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

234 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(234)

23 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

An Excellent Platform With A Purpose

I like your platform, its concept and purpose particularly the guidelines with respect to the reasonably strict protocols in editing / deleting / leaving comments which are important to keep and preserve the integrity of the website.

It’s my first time to learn of your online service and when I got the prompt from The Misa Family, I wanted to know how to go about it. It’s very user-friendly since I am not tech-savvy at all. It took a little hit and miss on the boxes there for me but all in all, it’s easy enough for people like myself.

13 de outubro de 2021
Avaliação não solicitada
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Resposta da Keeper Memorials

Thank you so much for taking the time to leave us a review, Cynthia, we truly appreciate it!
Let us know if you have any questions by emailing us at support@mykeeper.com
Best, The Keeper Team!

Avaliado com 3 de um total de 5 estrelas

Did not use

Did not use. The free feature was too limited.

12 de outubro de 2021
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Resposta da Keeper Memorials

Thank you Stacy for taking the time to leave us a review. While we understand the free features might be too limited for some, the one-time fee Keeper Plus Package is approximately 20% less expensive than all of our competitors that offer similar services. Feel free to reach out to us with any other thoughts you might have by emailing support@mykeeper.com Best, Keeper Team

Avaliado com 4 de um total de 5 estrelas

Really good opportunity to set up a…

Really good opportunity to set up a memorial for a loved one at a reasonable cost. Very easy to use. Only slight thing is you can’t Bold any sentences and can’t provide links in any of the editorials. However, when I questioned this someone replied and said it is something they are looking into. So hopefully this will be a facility in the not too distant future.

8 de outubro de 2021
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Resposta da Keeper Memorials

Thank you, Anna, for taking the time to leave us a review! In the "not too distant future" we will be giving our updating our website that will allow our clients to bold and hyperlink words/sentences and so much more!
Best - The Keeper Team

Avaliado com 4 de um total de 5 estrelas

Give yourself time to build this memory resource

Still working my way through the features. A bit cumbersome in places, but worth the effort

5 de outubro de 2021
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Resposta da Keeper Memorials

Thank you, James, for taking the time to leave us a review! We would be happy to assist you with any questions you may have at support@mykeeper.com
Best - The Keeper Team

Avaliado com 3 de um total de 5 estrelas

The icons to switch to memories hard…

The icons to switch to memories hard to see and find no one even noticed everyone thought it was only the first page.. Suggest make those icons much larger and noticeable and change the name of the icons ...

2 de outubro de 2021
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Resposta da Keeper Memorials

Hi Jennifer,
Thank you for taking the time to leave us a review, we truly appreciate it!
As many of the replies to past reviews state, we are updating our website with a major facelift. We have listened to our clients and are taking their suggestions and incorporating their ideas into the new website.
Feel free to send more of your suggestions to support@mykeeper.com! - Best, The Keeper Team

Avaliado com 5 de um total de 5 estrelas

A great service!

A great service. Appreciated by friends and family

25 de setembro de 2021
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Resposta da Keeper Memorials

We truly appreaciate you taking the time to leave us a review, David, thank you!
Best - The Keeper Team

Avaliado com 3 de um total de 5 estrelas

Website UX

The website is a bit difficult to navigate on the admin side of things. It is not very intuitive. You also can't get much with the free version, you should definitely get Keeper Plus.

Overall though, great way to honor your loved ones. Thank you Keeper!

22 de setembro de 2021
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Resposta da Keeper Memorials

Thank you, Jessica, for taking the time to leave us a review!
If there is anything you need help with, feel free to contact us whenever support@mykeeper.com. Best - The Keeper Team!

Avaliado com 5 de um total de 5 estrelas

We loved it

We loved it! All of her friends were able to pay tribute to her!

21 de setembro de 2021
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Resposta da Keeper Memorials

Thank you so much for taking the time to leave us a review, Yolanda! We are so happy to hear our services made you feel this way. Best - The Keeper Team!

Avaliado com 5 de um total de 5 estrelas

User Friendly and Helpful in Times of Loss

Keeper was user friendly and helpful when I lost a dear friend.

18 de setembro de 2021
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Resposta da Keeper Memorials

Thank you for taking the time to leave us a lovely review, Amy! We truly appreciate it. Should you require any assistance, feel free to send us an email at support@mykeeper.com - Best - Keeper Team!

Avaliado com 3 de um total de 5 estrelas

Few tweaks and this would be perfect!

Wish the interface was better for the mementos. Would be nice if the tributes could be displayed on the main page or have the option to display the tributes on the main page.

Also would be nice if you could bold or Italicize the text for an event.

14 de setembro de 2021
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Resposta da Keeper Memorials

Thank you for taking the time to leave us a review!
We wanted to let you know that Tributes are on the main page of the Memorial page. They can be found by simply scrolling down.
Our website is also being updated in the near future and the Mementos section will be getting a major facelift.
Should you have any other questions, feel free to send us an email at support@mykeeper.com

Avaliado com 5 de um total de 5 estrelas

Keeper Memorials was a great tool for…

Keeper Memorials was a great tool for gathering memories and stories. Our family has loved hearing from other people about our dad.

8 de setembro de 2021
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Resposta da Keeper Memorials

Thank you Martha for taking the time to leave us a lovely review! We are so happy our service was able to provide a place to share memories of your father. Best - Keeper Team

Avaliado com 5 de um total de 5 estrelas

Grateful for this site

Grateful for this site. Our family did not use a funeral home and we found this to memorial our relative that recently passed. Highly recommend.

7 de setembro de 2021
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Resposta da Keeper Memorials

Thank you so much Reynolds Family for taking the time to leave a wonderful review! We truly appreciate it, Best Wishes - Keeper Team

Avaliado com 1 de um total de 5 estrelas
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Resposta da Keeper Memorials

Thank you for taking the time to leave us a review. We are sorry to hear you believe our service is too expensive. After reviewing, we noticed you did not purchase Keeper Plus to experience the services we do provide. Keeper Plus is actually over 20% less expensive than all of our competitors that offer similar services. Is there something specific you thought was too expensive? Please let us know by sending an email to support@mykeeper.com. Best - Keeper Team

Avaliado com 5 de um total de 5 estrelas

Great customer service!

Great customer service!
Very helpful and they know the site.

4 de setembro de 2021
Avaliação não solicitada
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Resposta da Keeper Memorials

Thank you so much for such a lovely review!
We truly appreciate you taking the time Stephen :) Best Wishes - Keeper Team

Avaliado com 5 de um total de 5 estrelas

Incredible service

Rian and Baz were incredible. Supportive, compassionate, lightning-fast, and very understanding. Highly recommend working with Keeper. (As a note, the Memorial Website could be more developed, but the experience of working with Baz and Rian, and the resulting overall Memorial service experience far outweighs in favor of working with Keeper, if you're comparing sites/services.)

3 de setembro de 2021
Avaliação não solicitada
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Resposta da Keeper Memorials

Thank you so much for such a lovely review, Kara! We truly appreciate you taking the time to share your experience with others. We just wanted to let you know the Keeper Memorials Wesbite is being updated later this year! Best Wishes - Keeper Team

Avaliado com 1 de um total de 5 estrelas

Still waiting for a refund

I requested a cancellation within minutes of my purchase. I was told I would receive a refund, but then a few days later I received an email saying you would keep my money so that I can try the website. Just please don’t be that company and sort this out.

29 de agosto de 2021
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Resposta da Keeper Memorials

Hi Vanessa, thanks for taking the time to bring this to our attention. After reviewing, your refund was processed at the time we stated. We apologize for any inconvenience caused. Best - Keeper Team

Avaliado com 5 de um total de 5 estrelas

It was simple to use and spread with…

It was simple to use and spread with loved ones, allowing them to leave a special tribute

23 de agosto de 2021
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Resposta da Keeper Memorials

Thank you, Alexis, for the wonderful review! Any time you need assistance, please do not hesitate to reach out to us via chat or email us at support@mykeeper.com

Avaliado com 5 de um total de 5 estrelas

Great product and service

Great product and service. Exactly what we were looking for. Lots of options on what you choose to share. Staff is friendly and helpful.

12 de agosto de 2021
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Resposta da Keeper Memorials

Thank you so much for taking the time to leave us such a nice review, Cheryl! Any time you need assistance, please do not hesitate to reach out to us via chat on our website or email at support@mykeeper.com

Avaliado com 5 de um total de 5 estrelas
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Resposta da Keeper Memorials

Thanks for taking the time to leave us a review, Kevin! We truly appreciate it. Should you have any other questions, feel free to reach out to us at support@mykeeper.com

Avaliado com 5 de um total de 5 estrelas

Permanent and affordable way to memorialize someone

This site offered me a permanent and affordable way to write an obituary and memorial for a very dear friend. It was pretty easy to use, and I'm happy with the final result. I haven't tried any of their additional services, but I might consider them in the future.

7 de agosto de 2021
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Resposta da Keeper Memorials

Thank you for taking the time to leave us such a wonderful review, Colleen! Should you have any questions about the Memorial page or additional services, feel free to email us at support@mykeeper.com

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