My Law Matters Avaliações 

712
•
O TrustScore é 4 de um total de 5

4,2

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Once enquiries were answered the case ran very quick and smoothly, with the exception of some contract issues late on. Thanks Manleen for helping us out

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Exceptional solicitors and big thank you to the team especially Faraz who handled our file. Made a stressful process so much easier, highly recommended. Staff were friendly, and efficient, everythi... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Very awful experience, our mortgage offer is about to expire in 1.5 weeks and still waiting, we chased every day and every time we got an answer is that the solicitor has raised further questions. a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had a wonderful experience with this solicitor’s firm. Mahsa was absolutely brilliant and provided amazing support during my house purchase. She was always there to answer my questions and made sure... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Advogado imobiliário
  2. também em
  3. Advogado de Direito de Família
  4. Advogado de Planejamento Patrimonial
  5. Advogado Especialista em Divórcios
  6. Escritório de Advocacia

Escrito pela empresa

Private Client Solicitors specialising in Wills, Probate, Family Law & Property Conveyancing


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

712 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 87% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(712)

217 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Please be careful

Please be careful. This company is trying to take all money from people they could.
I'm just going to see them in court.

24 de março de 2026
Avaliação não solicitada
logotipo da My Law Matters

Resposta da My Law Matters

Dear Anna,

Thank you for taking the time to leave your feedback.

We contacted you on 1st May to request further information, such as a case reference number, so that we could investigate and assist you fully.

As we have not yet received a response, we are unable to confirm whether you are a client of ours or address the issues raised.

Avaliado com 1 de um total de 5 estrelas

Absolutely atrocious service

Absolutely atrocious service. Had a flight delay claim ongoing for 2 years, never any contact from MLM, had to ring only to be told the claim had been dismissed by the Judge. Have seen no evidence of such. Poor customer care & service.

27 de abril de 2026
Avaliação não solicitada
logotipo da My Law Matters

Resposta da My Law Matters

Thank you for your feedback. We’re very sorry to hear about your experience and the lack of communication regarding your claim. We understand how frustrating and disappointing this must be, especially after such a long period of time.

Please could you kindly contact our compliance team directly at compliance@airtravelclaim.com with your claim details so we can urgently investigate your case, review what has happened, and provide you with a clear and detailed update, including any relevant documentation.
Thank you for bringing this to our attention. We appreciate the opportunity to address this for you.

Avaliado com 5 de um total de 5 estrelas

I just want to say thank you to Karina…

I just want to say thank you to Karina for explaining everything in detail. We completed everything in a very short time, and the service was great. We will definitely be returning. Thank you!

4 de abril de 2026
Avaliação não solicitada
logotipo da My Law Matters

Resposta da My Law Matters

Dear Sir/Madam, We have loved reading your kind review and are glad that you found Kareena and My Law Matters team helpful. Thank you for the review.

Avaliado com 5 de um total de 5 estrelas

Great customer service

Been great so far actually we needed to change solicitor in between due to the lenders requirements. On the first occasion we was worried thats its gonna delay & ruin everything, but they been great especially "Neha". They have sorted everything themselves and made our life easier.

24 de abril de 2026
Avaliação não solicitada
logotipo da My Law Matters

Resposta da My Law Matters

Dear Kay, We have loved reading your kind review and are glad that you found Neha and My Law Matters team helpful. Thank you for the review.

Avaliado com 5 de um total de 5 estrelas

Good experience

I was able to talk with my solicitors every step of the way. They replied always quickly. The whole process was smooth.

23 de abril de 2026
Avaliação não solicitada
logotipo da My Law Matters

Resposta da My Law Matters

Dear Evdoxia, We have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review.

Avaliado com 5 de um total de 5 estrelas

Selina

Selina, Sonia and Rohan were amazing ! They were so patience and quick to respond to all of our queries ! This has been a long journey BUT we finally got our keys now !!! Thank you a lot we will definitely recommend to fam and friends !!!

15 de abril de 2026
Avaliação não solicitada
logotipo da My Law Matters

Resposta da My Law Matters

Dear Blerina, We have loved reading your kind review and are glad that you found Selina, Rohan and My Law Matters team helpful. Thank you for the review and recommendation.

Avaliado com 1 de um total de 5 estrelas

Far too slow

Far too slow. Taken 7 weeks to request information pack from the leaseholders so now won’t complete before the mortgage deal ends. Awful

15 de abril de 2026
Avaliação não solicitada
logotipo da My Law Matters

Resposta da My Law Matters

Dear Steven, We are sorry to hear of your experience. Thank you for bringing your concerns to our attention. We will be thoroughly reviewing the matter.

Avaliado com 1 de um total de 5 estrelas

I engaged this company in December 25…

I engaged this company in December 25 for a conveyancing on a mortgage They have taken over £800 off me a refuse to contact me back or give updates on progression. They will not return calls or emails even when I ask for senior management I’m ignored

2 de abril de 2026
Avaliação não solicitada
logotipo da My Law Matters

Resposta da My Law Matters

Dear Dean, We are sorry to hear of your experience. Thank you for bringing your concerns to our attention. We will be thoroughly reviewing the matter.

Avaliado com 3 de um total de 5 estrelas

Ok solicitors

We chose these solicitors as they were recommended by our mortgage advisor at the time. One the whole they gave me a mixed bag of feelings. At first I was frustrated because it was taking so long, but then it all wrapped up pretty quickly.
They were the first solicitors I have ever used to I cannot compare them to anyone else. The quote they provided us with was cheap and affordable compared to local ones. I was not sure what to expect at first, and there were some months where we did not have much communication at all, but everything worked out fine in the end. The final quote was quite a bit more, but the sale took longer than expected and there was some extra work.

We first came to look around the property we wanted to buy in June 2025. Completion did not happen until March 2026. It took absolutely ages to go through and the process was long. I think the chain further up from us was very big. However, we got there in the end! I absolutely love my flat and thank you to My Law Matters for making this happen. The process during the final few weeks in contrast, went very fast, and exchange to completion only took 1 week. We have had feedback from others since the sale that our solicitors were very good.

Thank you, Sasha and Julie.

16 de março de 2026
Avaliação não solicitada
logotipo da My Law Matters

Resposta da My Law Matters

Dear Sasha,

We have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review.

Avaliado com 4 de um total de 5 estrelas

Staff amazing

I cannot complain about the work but the legal department need to keep us informed maybe on a weekly basis, either by a phone call or email. The portal used for this company was only used to upload documents there was no communication until I rang the office to chase staff. You have paid for a portal that you not yet used adequately. This was my biggest frustration no follow up calls or emails.

2 de março de 2026
Avaliação não solicitada
logotipo da My Law Matters

Resposta da My Law Matters

Dear Mrs Anderson,

Thank you for your kind review. We truly appreciated reading your feedback. We’re delighted to hear that you found the My Law Matters team helpful.

We’ve taken your comments on board and will be working on the areas you highlighted.

Thank you again for taking the time to share your experience.

Avaliado com 4 de um total de 5 estrelas

Very quick service

When my previous conveyancer was closed down, I was recommended My Law Matters by my mortgage advisor. They took over where I left off before and pushed my purchase through very quickly. I was surprised as my previous solicitor was very slow. Kareena dealt with my case and was speedy and professional throughout. Their costs are also reasonable and they give you a breakdown of all fees. Overall I was happy with the service.

20 de março de 2026
Avaliação não solicitada
logotipo da My Law Matters

Resposta da My Law Matters

Dear Lola, We have loved reading your kind review and are glad that you found Kareena and My Law Matters team helpful. Thank you for the review.

Avaliado com 5 de um total de 5 estrelas

So easy to claim!

19 de março de 2026
Avaliação não solicitada
logotipo da My Law Matters

Resposta da My Law Matters

Dear Oliver, We have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review.

Avaliado com 5 de um total de 5 estrelas

Great experience with my law matters…

Great experience with my law matters Bai were extremely helpful, cooperative, and professional throughout the whole process. Everything was smooth and well-managed, and they kept us informed at every step. Highly recommend their service!

16 de março de 2026
Avaliação não solicitada
logotipo da My Law Matters

Resposta da My Law Matters

Dear Hamza, We have loved reading your kind review and are glad that you found Bai and My Law Matters team helpful. Thank you for the review and recommendation.

Avaliado com 5 de um total de 5 estrelas

Professional work

Done a professional job
Polite and honest

17 de março de 2026
Avaliação não solicitada
logotipo da My Law Matters

Resposta da My Law Matters

Dear Tayyab, We have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review.

Avaliado com 5 de um total de 5 estrelas

I had a wonderful experience with this…

I had a wonderful experience with this solicitor’s firm. Mahsa was absolutely brilliant and provided amazing support during my house purchase. She was always there to answer my questions and made sure everything stayed on track, which really helped reduce my stress. It was a pleasure to work with someone so helpful and dedicated. Thank you, Mahsa, for helping me get into my new home!

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da My Law Matters

Resposta da My Law Matters

Dear Neda, We have loved reading your kind review and are glad that you found Mahsa and My Law Matters team helpful. Thank you for the review.

Avaliado com 5 de um total de 5 estrelas

Excellent service from My Law Matters…

Excellent service from My Law Matters during the purchase of my first home in Coventry. The whole team was extremely professional, supportive, and responsive throughout the process. They patiently answered every call, even when I contacted them multiple times, and always provided clear guidance. Truly a reliable and outstanding firm. Highly recommended for anyone buying property. Special thanks to @bai sesay and @aja riyaz for their fantastic support!

13 de março de 2026
Avaliação não solicitada
logotipo da My Law Matters

Resposta da My Law Matters

Dear Denim, We have loved reading your kind review and are glad that you found Bai, Aja and My Law Matters team helpful. Thank you for the review.

Avaliado com 5 de um total de 5 estrelas

Very polite and professional

Very nice and polite and professional. As we have a bit extra longer procedure towards our completion, the solicitor and her assistant remained so positive and helpful throughout. They went extra miles to help us resolve our issue towards buying the property.
Would definitely recommend.

12 de março de 2026
Avaliação não solicitada
logotipo da My Law Matters

Resposta da My Law Matters

Dear Rabia, We have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review and recommendation.

Avaliado com 5 de um total de 5 estrelas

Excellent and fast service,

Excellent and fast service,
Selina and my law matters 5 stars

10 de março de 2026
Avaliação não solicitada
logotipo da My Law Matters

Resposta da My Law Matters

Dear Lee, We have loved reading your kind review and are glad that you found Selina and My Law Matters team helpful. Thank you for the review.

Avaliado com 5 de um total de 5 estrelas

selina was wonderful,easy to speak to…

selina was wonderful,easy to speak to and explained every step,smooth transition for sale of my house and chain onwards

9 de março de 2026
Avaliação não solicitada
logotipo da My Law Matters

Resposta da My Law Matters

Dear Sir/Madam, We have loved reading your kind review and are glad that you found Selina and My Law Matters team helpful. Thank you for the review.

Avaliado com 2 de um total de 5 estrelas

Retention fund not released

They handled my property sale in December 2024. I gave consent to retain £500 with them for a year in case any claim arises to protect the buyer.

After one year finished in December 2025 I started chasing for the release of my retention funds. Let alone proactively releasing the funds, they kept on delaying the release despite of my several chasers. They kept on asking the buyers solicitor if they have any objection whereas the original consent was only for a year.

Legally the buyers solicitor had no power to claim anything beyond the year still mylawmatters just kept on asking them and delaying the release of my retention fund.

As of today more than four months have passed over and above the agreed retention period for which I had given consent. Now beyond the consented period, they are holding my money and not released till date.

10 de março de 2026
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais