My Law Matters Avaliações 

As a mortgage broker i send many cases to My Law Matters because i have found their service to be very good. Very professional team that works promptly on every case I have sent, the case workers always take my calls and respond to emails in a timely manner, Iv not found the same level of service from any other firms i have worked with. I will be sending many more cases your way, Keep up the great work!

Excellent people to work with. Very professional and always finding solutions. I am a broker using MLM conveyancing service for some time and have always found the team extremely helpful, reliable, and great at taking the stress out of the process.

I have used My Law Matters for the third time for my buy to let. I was nervous each time but they handled the cases calmly. On my last two flats Aja even advised me that her team will update promptly and even arranged independent legal advice within the firm. 3 for 3 for My Law Matters. Thank you

Great service. Very friendly staff. Quite straight forward but professional. I am very halpy with their service.

If I could give less stars I would. Absolutely diabolical service from start to finish. Almost 5.5 months end to end for a simple no chain house purchase, one first time buyer and one seller who was moving into his partners home.

I cannot even begin to explain the tears I have cried from the frustration of dealing with this firm, and almost having our purchase fall through as the seller was losing patience.

Don't bother trying to ring them, they are constantly 'in a meeting'. If you email as they ask you to, it would be more worth your while just screaming into the void, they won't reply.

Mahsa, despite being my allocated point of contact as a legal assistant, could never remember who I was. This is in spite of the fact that for the last 6 plus weeks of the process, I was having to contact her daily! (please bear in mind for the first 4 months I was not doing this and was quite patient).

I only had to resort to this as I discovered an unnecessary delay of almost 2 weeks after speaking to our Estate Agent and Mortgage Broker, after Mahsa didn't promptly respond to an enquiry from the mortgage broker.

A routine additional survey caused a further 2 days of confusion whilst she checked what needed to be done. At this point I was informed that my Conveyancer Ranjit had gone on annual leave, which of course is his right, but I would have expected to be informed and for someone qualified to have been left in control of my case.

The whole debacle caused weeks of delays. It would have been nice to just be honestly told that they had messed up and they were sorry.

I also have email proof from my mortgage provider that the delays were on the end of the conveyancer, and that they had sent emails chasing them up.

Despite me and my partner always responding to requests for information in a timely manner, I never got a confirmation of receipt. And gallingly, on more than 5 occasions I was accused of never responding... and got no apology after sending evidence that I had!!

To say I had a Director acting as conveyancer on my purchase is very worrying also... perhaps too much on his plate?

Even when I got the apparent Operations Manager involved things were not much better!!!

Avoid at all costs. They ruined the purchase of my first home. I will be going to the Legal Ombudsman.

I have worked with this conveyancing firm on multiple cases as a mortgage adviser, and the level of service provided has consistently been exemplary. Communication is clear, timely, and highly professional throughout the process, which makes a meaningful difference for both advisers and clients. The allocation of a dedicated caseworker and an accounts manager for our firm has significantly improved efficiency and made it much easier for advisers to receive regular and accurate updates on cases.
In particular, the caseworker, Aja, has demonstrated a high level of responsibility and professionalism and is someone advisers can consistently rely on. She has always been extremely helpful when addressing queries and is quick to respond with clear, thorough, and accurate updates. I would also like to acknowledge Archana and Neha for their kind, proactive, and prompt follow-ups on any queries raised.
I would have no hesitation in recommending this firm and look forward to continuing a strong working relationship with them on future cases.

Great service! I got more that I was expecting. Thank you!!

I’m very happy with the service I received for my legal matters. The team was extremely responsive and handled everything with great care. Special thanks to my conveyancers, Bai and Aja, who made the whole process very easy for me as a first-time buyer. 😊

I’m happy with the help I recieved from Bai and Aja

My Law matters, especially Neha and Aja, provided excellent service for my clients' conveyancing needs. Their team was responsive, efficient, and helped make the mortgage process smooth. Great support for us..

happy with the help you received from Bai and Aja

I am happy with the help i received from Bai and Aja

I am very happy with the help I received from bai and aja

I am very pleased with the service I received. Bai and Aja really made the whole process easy for me as a first time buyer. Thank you!

We had a great service from Sonia & Selina at my law matters on purchasing our first house, from start to finish their conveyancing service was very professional and organised. They explained everything in detail and gave us a timeline with start to finish and what to expect. Even though the searches took a while we was still kept updated. The whole process of purchasing our first home was stress free thanks to Sonia and Selina. Thankyou very much for all your help and guidance! 😀

These solicitors took around 4 months on a property with no chain, did very little for their fee, were very hard to get through to on the phone, took a long time to respond to emails, constant pushing from my end. 18 months after the bill is paid and I thought I'd never have to speak with them again, they crop up out of the blue stating that they accidentally undercharged me £124 and to pay it at my earliest!

Please, for the sake of your sanity, avoid My Law Matters.

I had an excellent experience with My Law Matters and couldn’t recommend them highly enough. From start to finish, their team was professional, responsive, and genuinely supportive. They took the time to explain everything clearly, kept me updated throughout the process, and made what could have been a stressful situation feel straightforward and manageable.
Their expertise and attention to detail really stood out, and I always felt confident that my case was in safe hands. If you’re looking for reliable, knowledgeable, and friendly legal support, My Law Matters is the place to go. Outstanding service all round!

Having worked in estate agency for a number of years, I have never come across a solicitors as poorly as My Law Matters. I have been dealing with this company as they are involved in a chain with our client and they are appalling. They do not reply to emails or answer their phones. Even by being given a direct number, you try and contact the conveyancer who will not pick up the phone and then waste another half hour trying to get through to main reception. You repeatedly get given the same update every time you speak to them. Even by placing a complaint and copying Head of Conveyance into to the email, even he does not have the decency to acknowledge the email. Absolute shambles!