I spoke to Sandra, She was very polite, explains things well and was very patient with me. I myriad of questions regarding my set up and the emails I have received and she was able to help me throug... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Nirin was very helpful from start to finish. Responded quickly to my questions and provided clear instructions that helped me find exactly the information I required. The guidance was accurate, easy... Ver mais
Excellent Customer Service, in particular a chap called Nirin who was professional, friendly and efficient. He was also very kind which I was grateful for. Above all though he helped me resolve my pr... Ver mais
A empresa respondeu
Despite initial difficulties getting through to the call centre an operative noted the missed call and called back within 10 minutes. A further 5 minutes later the issue had been resolved. So much bet... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Over 985,000 public sector employees keep more of what they earn with My Money Matters. Offering flexible salary advances, savings automated on payday, and bigger and better retirement pots.
Informações de contato
First Floor, 5 Fleet Place, EC4M 7RD, London, Reino Unido
- 01252 959 779
- support@my-money-matters.co.uk
- mymoneymatters.com
4,9
Excelente
597 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Sandra was very helpfull
5 de outubro de 2026
First class help and assistance
First class help and assistance. Fully reccommend.
2 de outubro de 2026
Great Customer Service by and for real people!
Kelsey from customer services was really helpful and sorted my problem out straight away. Much better than going through a web chat etc.....
2 de outubro de 2026
The customer support officer was…
The customer support officer was extremely well mannered and very helpful, he provided clear guidance which demonstrated depth of knowledge and required technical support.
1 de outubro de 2026
Call resolved the problem in minutes
Call resolved the problem in minutes. Sandra was able to confirm the issue was wider than just my account and also resolved the updated figures. A really helpful contact who has a lovely Scottish accent.
1 de outubro de 2026
Thank you to Katie
Thanks so much to Katie - super quick, efficient and very friendly. What an asset to your company!
30 de setembro de 2026
Avaliação não solicitada
Great customer support given by Kelsey…
Great customer support given by Kelsey at MM. Request actioned and enquiries answered swiftly and efficiently. Very happy with the service provided and would recommend them for sure.
1 de outubro de 2026
Professional service
Professional service. Listened and responded well to my queries. Excellent customer service.
1 de outubro de 2026
Friendly and efficient
Friendly and efficient. Achieved everything I wanted to do.
28 de setembro de 2026
Resposta da my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
Nirin was really polite and helpful…
Nirin was really polite and helpful with my query very professional.
25 de setembro de 2026
Resposta da my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
Resposta da my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Helpful customer service
Kelsey was really helpful and pointed me in the right direction about my shared cost AVCs query. No complaints.
25 de setembro de 2026
Resposta da my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
Always great!
Yet again a brilliant experience with My Money Matters. Thank you!
25 de setembro de 2026
Resposta da my money matters.
Thank you so much for this positive review! The team will be delighted to hear your feedback!
Wish id done this earlier!
Simple to use. Great response to my query both in email and over the phone.
16 de setembro de 2026
Resposta da my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
Despite initial difficulties
Despite initial difficulties getting through to the call centre an operative noted the missed call and called back within 10 minutes. A further 5 minutes later the issue had been resolved. So much better than being on hold for long periods of time
23 de setembro de 2026
Resposta da my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
Resposta da my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
Very helpful man
Very helpful man, was very patient with a confused woman. Thank you
22 de setembro de 2026
Resposta da my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
A very useful webinar about pensions for people working in Local Government.
Nick was a very good presenter and everything was very clear and understandable.
I have got some excellent information from the Webinar today…
22 de setembro de 2026
Avaliação não solicitada
Resposta da my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Great retirement trap session
Attended a retirement trap session
It was very informative and well delivered by Nick, clear and practical. Gave me a lot to think about
22 de setembro de 2026
Avaliação não solicitada
Resposta da my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
Resposta da my money matters.
Thank you so much for this positive review! The team will be delighted to hear your feedback!
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