My Online Therapy Avaliações 

121
O TrustScore é 3 de um total de 5

2,9

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I can't make them stop targeting me! Very aggressive on their ads and I was never interested in your services. Finally STOP.

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Quick service. Fast response and I got a counsellor within 24 hours which was absolutely brilliant. My counsellor was fantastic. She is so great and listening and I came away from the session excited... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I’ve been using the service for a few months. I had a medical emergency and could not attend one of my sessions. The psychologist refuses to even read my message asking for the session to be reschedul... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Easy to use App with relevant questions. Diagnosis within a short time and recommended help. Had my first session and felt completely understood and that we were getting somewhere within the first... Ver mais

Detalhes da empresa

  1. Serviço de saúde mental
  2. Clínica de saúde mental
  3. Psicoterapeuta

Escrito pela empresa

Get face-to-face with a highly qualified psychologist when and wherever’s a good time to tap into you


Informações de contato

2,9

Bom

O TrustScore é 3 de um total de 5

121 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,9

Todas as avaliações

(121)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Fantastic!

I have tried multiple therapists and even after my first session with My Online Therapist I was amazed at the difference in service and was confident that I was matched to the right therapist. I’ve finally felt like I’ve been heard properly!

4 de junho de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Easy to use App with relevant…

Easy to use App with relevant questions.
Diagnosis within a short time and recommended help.
Had my first session and felt completely understood and that we were getting somewhere within the first 30 mins. Finally at 48 yrs old I feel that I'm not actually destined to loose my mind and that I will get through this.

4 de junho de 2020
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

I do not see a benefit so far.

20 de maio de 2020
Avaliação não solicitada
logotipo da My Online Therapy

Resposta da My Online Therapy

Thank you sharing your experience so far and feedback with us. We are sorry to hear that you haven’t found the sessions up to this point beneficial. Therapy can take some time before one sees clear results of change or improvement. This depends on your presenting difficulties but also on the fit between yourself and your psychologist working well.

If you have any concerns about how your therapy is going so far, we would like to encourage you to discuss this with your therapist so that the two of you can review your treatment needs and formulate the most effective plan going forward.

Avaliado com 5 de um total de 5 estrelas

Efficient and effective

Very easy, efficient and convenient to use. Matches you with real, qualified therapists quickly. Excellent range of dates and times to message with or video call with the therapist you choose - you can fit it in around your working / family life far easier than other ways of accessing therapy. The app itself is well-built, and intuitive-to-navigate.

19 de maio de 2020
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Brilliant but expensive

Quick service. Fast response and I got a counsellor within 24 hours which was absolutely brilliant. My counsellor was fantastic. She is so great and listening and I came away from the session excited for our next one. My only negative is that it is expensive for a 30 minute session. I have done one hour private sessions before for the same price as a 30 minute one. Other than the price it’s a brilliant service and has helped me during isolation especially.

13 de maio de 2020
Avaliação não solicitada
logotipo da My Online Therapy

Resposta da My Online Therapy

Thank you for your feedback. We are very happy that you valued the session and you had a good experience with MOT. Thank you for letting us know that you found the price higher than you expected.

Regarding the pricing of the session, we would like to clarify one point. All of our team is composed of qualified counseling or clinical psychologists. They have extensive specialisation in multiple therapeutic approaches and evidence-based interventions. Our type of therapy and providers are distinguished from other counseling options in terms of clinical expertise, relevant experience and qualifications.

This is the reason why our fee is higher than counselors. At MOT, we pride ourselves on offering better market prices, working with qualified psychologists, with equivalent prices compared to physical clinics. We hope this response clarifies your concerns. Thank you again for your feedback.

Avaliado com 5 de um total de 5 estrelas

Excellente experience

I had an amazing experience with MyOnlineTherapy. From the first session, I was very confortable to talk to Dr Emmanuella Grima, she really helped me to deal with my bipolar disorder and obsessive thoughts. After every session, I feel more energetic and hopeful. The customer service is also great and reliable.

13 de maio de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love the app and how easy it is to…

I love the app and how easy it is to find the best therapist, the questions also lead you to the type of therapist that may be most beneficial for you. I like that you can message your therapist within the app which makes it even more confidential and that the app has the function to operate entirely within itself so no need to use any other technology for the video calls or for the messaging therapies.

13 de maio de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely great online therapy

Absolutely great online therapy. I have only had 2 sessions so far but already been taught more than I did in a year of therapy before! Therapists are so lovely & friendly and make you feel completely at ease.

13 de maio de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Prompt, easy to use system and great therapist

Thus far very impressed with the level of professionalism of my therapist.
Easy online booking and payment system. I would only ask that the reminder emails have the session DAY on them, not only the time.

15 de abril de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thanks

MYO really helped me when I was in a pinch. I could not recommend it enough, and my experience was spectacular

10 de março de 2020
Avaliação não solicitada

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