My experience was absolutely perfect. Oleg was punctual, polite, respectful, and did a fantastic job on my tub! He gets a 20 out of 10 in my book! I looked into getting my tub done and Oralux reached... Ver mais
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Veja o que dizem as avaliações
Had a great buying experience and fast shipping! Had some confusion over how quickly the fully charged device should turn on but was happy to receive assistance from a support representative who clear... Ver mais
A empresa respondeu
I had ordered some of your products and decided to change a few things or just cancel my order, they responded quickly and helped me with that process....so I have a refund coming back within 10 days... Ver mais
A empresa respondeu
Carlos answered my inquiry quickly, and courteously and was able to give me the exact information I needed to operate my Oralux. I am most encouraged, and am certain I am off to a good start using t... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Oralux, we believe your gums deserve the same care and science the rest of your body already gets. For decades, dermatology has used red and near-infrared light to support the collagen in our skin. Your gums are built on that very same collagen, yet nobody had brought this science to the gum line. That gap is the reason Oralux exists. We set out to close it, and to put a tool that was once confined to clinics and specialists directly into your hands. Our mission is simple: to give people a way to take care of their gums that is gentle, effortless, and entirely their own. No needles. No appointments to book. No complicated routine to keep up with. Just a soft mouthpiece, one button, and 12 minutes a day while you go about your evening. We care most about the people who felt like they had run out of options, and we build for them first. Everything we make is designed to fit into a real life and to be easy enough to do every single day, because consistency is where real care begins. Thank you for being part of the Oralux community. We are glad you are here.
Informações de contato
8 The Grn Ste R , 19901, Dover, Estados Unidos
- + 1 302 603 1335
- support@myoralux.com
- myoralux.com
4,5
Excelente
96 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Hopeful
Four days in treatment and seems fine. Waiting for results.
2 de setembro de 2026
Avaliação não solicitada
Resposta da My Oralux
Thank you so much for taking the time to share this! Four days in and things going smoothly is a great sign, and staying consistent with your sessions from here tends to be exactly what helps build toward noticeable results over time. Just a quick tip: if you'd like to enhance the results even further, pairing your sessions with the GumRevive Gel is a great optional step to consider. If you have any questions about the product or would like more tips along the way, please don't hesitate to reach out to us, we'll be happy to help. We'd genuinely love to hear how things continue to develop for you!
Oralux Support Team
Question about my online order…
I had a question about my online order and was very happy at the quick response from the support team. It’s nice to have a company take care of their customers.
5 de setembro de 2026
Avaliação não solicitada
Resposta da My Oralux
Thank you so much for taking the time to share this! It's wonderful to hear our support team responded so quickly to your question, that kind of prompt attention is exactly what we strive for with every customer, and we're glad it left you feeling taken care of. Just a quick tip for ongoing care: after each session, rinse the mouthpiece under lukewarm water (never hot, as it can affect the silicone), then wipe it with a soft cloth and a little mild soap, avoiding toothpaste since it can scratch the surface, and let it air dry completely before storing. If you have any other questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
Quick and concise.
4 de setembro de 2026
Avaliação não solicitada
Resposta da My Oralux
Thank you so much for taking the time to share this! It's great to hear the experience felt quick and straightforward from start to finish. Just a couple of quick tips as you get going: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time, and pairing your sessions with the GumRevive Gel is completely optional but can help enhance the results even further if you'd like to try it. If you have any questions about the product or would like more tips along the way, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
Well tracked order and delivery
Well tracked order and delivery, Excellent service post sale. I've only used it once since delivered.
Thank you.
4 de setembro de 2026
Avaliação não solicitada
Resposta da My Oralux
Thank you so much for taking the time to share this! It's great to hear the whole process went so smoothly, from order tracking straight through to support after the sale. As you continue with your first few uses, just a quick reminder: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time. We'd genuinely love to hear how things continue to go for you as you build up your routine. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
only used 3 times
only used 3 times. Easy to use. Hope it does all you claim.
5 de setembro de 2026
Avaliação não solicitada
Resposta da My Oralux
Thank you so much for taking the time to share this! It's great to hear you're finding it easy to use right from the start, that's exactly the kind of experience we hope everyone has when getting started. Just a quick reminder as you continue: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time without needing to keep track yourself. Also, pairing your sessions with the GumRevive Gel is completely optional, but many find it helps enhance the results even further if you'd like to try it. We're genuinely hopeful it lives up to your expectations, and we'd love to hear how things continue to develop for you as you keep up with your routine!
Oralux Support Team
Resposta da My Oralux
Thank you so much for taking the time to share this! It's a good sign that things are off to a positive start, and staying consistent with regular sessions tends to be exactly what helps build toward clearer results over time. Just a quick reminder: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time. We'd genuinely love to hear how things continue to develop for you!
Oralux Support Team
arrived clean and secure
Free delivery was nice and my order arrived in about a week. Packaging was clean and the mouthpiece looked untouched.
19 de agosto de 2026
Avaliação não solicitada
Resposta da My Oralux
Thank you so much for taking the time to share this! It's great to hear everything arrived smoothly and in such great condition right out of the box, that first impression really sets the tone for a good experience going forward. Just a quick tip as you get started: pairing your sessions with the GumRevive Gel is completely optional, but many find it helps enhance the results even more over time. We'd genuinely love to hear how things go for you as you begin your routine, so please don't hesitate to keep us posted!
Oralux Support Team
I was excited to try this new product…Even if it doesn’t need the gel
I was excited to try this new product to help with inflammation in my mouth. I’ve been using gum renew for about 6 weeks now and have noticed my gums haven’t been bleeding as much as they were when I brush them. When I went to start using your gum product it said on the instructions to use with gel. I haven’t seen or read anything that states that I should purchase the gel renew that doesn’t come with it so I had to buy some gel elsewhere so I don’t know for sure if it’s working properly if it’s possible I would like to see if it’s really working correctly without having your product or you should mention that the gel doesn’t come it my purchase. So I’ll continue to use your Gum without the Gel that was not enclosed or mentioned by your ad Please let me know more about if it’s going to work better with the gel or even if I need to use the gel to get results with healing my mouth with your help. I have faith in you for getting my answer back to me to know that I don’t need the gel for resolving this problem. If you have a certain gel to use please send me details but it was never mentioned to me as it is needed for my mouth to recover and gums I will continue to use this for the fact that I need more healing and use your product.
4 de agosto de 2026
Avaliação não solicitada
Resposta da My Oralux
Thank you so much for taking the time to share this! It's wonderful to hear that after 6 weeks of consistent use, you've already noticed less bleeding when you brush, that's a really encouraging sign of progress. To clarify your question about the gel: the GumRevive Gel is completely optional, the device is designed to work on its own without it, so you haven't been missing out on effectiveness by using it without the gel. That said, many customers do find that pairing it with the gel helps enhance the results even further, so if you'd like to continue exploring that option, it's simply an added boost rather than a requirement. Please continue with your routine as you have been, and if you have any further questions, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
The ordering process was easy.
The ordering process was easy.
You did a nice job keeping me updated on my order and it was delivered in a timely manner. I have used the device twice and am looking forward to positive results.
3 de setembro de 2026
Avaliação não solicitada
Resposta da My Oralux
Thank you so much for taking the time to share this! It's great to hear the whole process felt so smooth from start to finish, that kind of experience really sets a positive tone before you even get to try the product itself. As you continue with your first couple of uses, just a quick reminder: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time. We're genuinely optimistic this will bring you the results you're hoping for, and we'd love to hear how things continue to develop for you!
Oralux Support Team
Product received very fast
Product received very fast. I've only used it two days, so I can't really rate it's performance yet, but I will come back in 2 weeks to update any improvements in my gum health.
Hoping for good results!
1 de setembro de 2026
Avaliação não solicitada
Resposta da My Oralux
Thank you so much for taking the time to share this! It's great to hear your order arrived so quickly, and we truly appreciate you being open to coming back in a couple of weeks to share an update on your gum health progress. Just a quick reminder as you continue: be sure to rinse the mouthpiece under lukewarm water (never hot, as it can affect the silicone) after each use, then let it air dry completely before storing it away, that'll help keep it in great shape. We're hopeful this brings you the great results you're looking for!
Oralux Support Team
Easy to purchase and shipping was fast
Easy to purchase and shipping was fast. I received a well packed product that was charged and ready to use. Have used 4 times so far and it works and feels great.
1 de setembro de 2026
Avaliação não solicitada
Resposta da My Oralux
Thank you so much for taking the time to share this! It's wonderful to hear the whole experience felt smooth from purchase through delivery, arriving well packed and ready to go right out of the box, that kind of first impression really matters to us. After four uses already feeling great, that's such an encouraging sign this early on, and staying consistent with your routine tends to help build on results like these even further as time goes on. We genuinely appreciate you taking the time to share such detailed feedback with us, and we'd love to hear how things continue to progress for you. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
Situation Solved
I emailed a situation to Oralux when I noticed I was charged for an additional product that I didn’t seem to order? Carlos from Oralux immediately emailed me back with a couple of solutions. We settled on one of the solutions and the situation was finalized! We are both very happy! Thank you Carlos!
2 de setembro de 2026
Avaliação não solicitada
Resposta da My Oralux
Thank you so much for taking the time to share this! It's wonderful to hear Carlos responded so quickly with clear solutions and worked with you to find the resolution that felt right for both of you, that kind of responsiveness is exactly what we strive for whenever something unexpected comes up. We'll be sure to pass along your thanks to him, we know it'll mean a lot. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
The site being the only place to buy it…
The site being the only place to buy it was actually reassuring. There are too many copycat beauty and wellness products floating around marketplaces now. Mine arrived with proper packaging and I knew exactly who had supplied it.
24 de julho de 2026
Avaliação não solicitada
Resposta da My Oralux
Thank you so much for taking the time to share this! We truly appreciate you placing your trust in us by ordering directly, and we hope you start seeing the results you're looking for. Just a quick reminder on how it works: hold the power button for about 1.5 seconds to turn it on, and each session runs for 10 minutes before shutting off automatically, so you can simply relax and let it do its work. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
Pleasantly Surprised by QUICK Delivery
I placed my order and expected it to arrive in about a typical month on such items. However, I was very pleasantly surprised to receive it with 72 hours!!! There were no written instructions included; therefore, I am not certain to use it for 12 or 15 minutes, since both are mentioned in Oralux's promotions...and can we use the device more than once a day??? 2026-09-01
1 de setembro de 2026
Avaliação não solicitada
Resposta da My Oralux
Thank you so much for taking the time to share this! It's fantastic that your order arrived within 72 hours, well ahead of what you were expecting. To answer your questions, each session is designed to run for 10 minutes and will shut off automatically once complete, so that's the time to go by. As for frequency, it's recommended to use it once daily, though you can always follow any specific instructions included with your particular device. Speaking of which, the full user manual and charging cable are actually included in the box, they're tucked underneath the plastic tray where the device sits, so they may have been easy to miss at first. If you have any further questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
Well worth it!
It seem like a wonderful product so far. I bought it after a thermography appointment and I also showed it to my dental hygienist at my cleaning today. She was very impressed. It has a nice feel in the mouth, no bad taste or odor. I've been using it morning and evening.
1 de setembro de 2026
Avaliação não solicitada
Resposta da My Oralux
Thank you so much for taking the time to share this! It's fantastic that your dental hygienist was impressed after you showed it to her, that kind of feedback from a professional really speaks volumes. We're also glad it feels comfortable in the mouth without any unpleasant taste or odor, and that you've been keeping up with it morning and evening. Just a quick note: while using it once daily is the general recommendation, using it twice a day is fine too, just be sure to give it time to recharge between sessions. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
I was expecting some kind of…
I was expecting some kind of complicated setup based on the ads. There really isn’t one. Get it ready, put it in for ten minutes and clean it afterward.
11 de agosto de 2026
Avaliação não solicitada
Resposta da My Oralux
Thank you so much for taking the time to share this! It's great to hear the actual experience felt so much simpler than expected, and that straightforward routine is exactly what makes it easy to stay consistent day to day. Just a quick tip for cleaning: rinse the mouthpiece under lukewarm water (never hot, as it can affect the silicone), wipe with a soft cloth and a little mild soap (avoiding toothpaste, which can scratch the surface), then let it air dry completely before storing. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.
Oralux Support Team
The over priced item arrived with…
The over priced item arrived with almost no instructions! Am I supposed to wash it after each use? Does it work without the gel? Is it harmful to use without the gel? How do I maintain the item? How could you send such a product with a tiny little instruction note! Very disappointing.
18 de agosto de 2026
Resposta da My Oralux
Thank you so much for sharing this feedback, and we understand how frustrating it is to feel left without clear guidance right out of the box. Please don't worry, we're happy to help answer everything for you. Yes, it's recommended to rinse the mouthpiece under lukewarm water (never hot, as it can affect the silicone) after each use, then wipe it with a soft cloth and a bit of mild soap, avoiding toothpaste since it can scratch the surface, and let it air dry completely before storing. As for the GumRevive Gel, it's completely optional, the device works fine without it and there's no harm in skipping it, though many find it enhances the results. For maintenance, keeping the base unit and charging port dry and storing the device in a clean, dry space are the main things to keep in mind. Also, the full user manual and the charging cable are actually included in the box, they're tucked underneath the plastic tray where the device sits, so they may have been easy to miss at first. If you have any further questions about the product, please don't hesitate to reach out to us at support@myoralux.com or +1 302-603-1335, we'll be happy to help.
Oralux Support Team
My dentist has been telling me for a…
My dentist has been telling me for a while to take gum care more seriously. I still go in for cleanings but I wanted something extra I could do at home. This takes less time than making coffee in the morning.
30 de julho de 2026
Avaliação não solicitada
Resposta da My Oralux
Thank you so much for taking the time to share this! It's great to hear your dentist's advice motivated you to add something extra to your home routine, that's exactly the kind of proactive approach we hope everyone takes. Sessions run for about 10 minutes and shut off automatically, so there's no need to keep track of the time yourself, it really can fit into even the busiest mornings. We'd genuinely love to hear how things continue to go for you!
Oralux Support Team
My Use of Oralux. My gums have receded somewhat & I was…
My gums have receded somewhat & I was experiencing some mild sensitivity.
I have been using my Oralux daily for 10
Mins everyday & have had no more sensitivity. I will continue to use it daily.
31 de agosto de 2026
Avaliação não solicitada
Resposta da My Oralux
Thank you so much for taking the time to share this! It's wonderful to hear the sensitivity has cleared up entirely with your consistent daily 10-minute sessions, that's such a meaningful improvement to notice, and sticking with that same routine going forward is exactly what will help support your gums over the long run. Just a quick tip: after each session, be sure to rinse the mouthpiece under lukewarm water (never hot) and let it air dry completely before storing it away, that helps keep it in great condition for continued daily use. We'd genuinely love to hear how things continue to progress for you!
Oralux Support Team
I was a little leary when I heard the…
I was a little leary when I heard the unit was shipping from China. I was pleasantly surprised when the unit arrived in 7 days. So far, the unit is super easy to use. I did need to buy a charger; would have been nice if the unit came with one. I'll see if my gums look better in 60 days.
30 de agosto de 2026
Avaliação não solicitada
Resposta da My Oralux
Thank you so much for taking the time to share this! It's great to hear the shipping time turned out to be a pleasant surprise, and that you're finding the unit so easy to use right from the start. Regarding the charger, it's actually included in the box, it's tucked underneath the plastic tray where the device sits, so it may have been easy to miss at first. The only thing not included is the wall power adapter, but since it's a standard USB-C cable, you can use any USB-C charger you already have on hand, like a phone charger. We're genuinely looking forward to hearing how things look for your gums in 60 days, so please don't hesitate to check back in and let us know how it's going!
Oralux Support Team
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