MyPace Avaliações 187

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My pace was excellent for me, I've been waiting been for years to have a formal diagnosis and finally decided to go private. I was recommended My pace. the process was seamless, I had my appointment a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had an assessment with Dr. Haider. She listened closely to what I was saying and empathised with me when I was describing the difficulties I had experienced in my life. Being diagnosed in my 30's was... Ver mais

Avaliado com 5 de um total de 5 estrelas

Rogin, who assessed me, was not only both kind and warm, but moreover highly professional. I felt that I was in very capable hands. She was clearly very experienced, and because of this, I felt at eas... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Adam Fletcher made the process smooth and stress free. Adam Fletcher made me feel comfortable from the very beginning and that’s extremely important to me. If I don’t feel at ease, I find it ha... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de saúde mental

Sobre MyPace

Escrito pela empresa


Helpful Links


Our website ADHD Meet the team FAQs Contact us

Welcome to our profile page


Our mission is to connect you with online specialists, wherever you are, whenever you need it

We aim to empower you to navigate your mental health journey at their your pace, fostering confidence and preserving dignity along the way.

Our team is dedicated to making a positive difference in the lives of those seeking assistance, and we would be privileged to accompany you on your healthcare journey.

We would love to hear from you so that we may understand how our patients are feeling about our service.

We aim to respond to all reviews as soon as possible!

Warm Regards,

MyPace Support Team



Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

187 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 24 horas

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Avaliado com 5 de um total de 5 estrelas

Was made to feel very relaxed and was…

Was made to feel very relaxed and was very pleased with doctor Sanju he was very thorough and very clear and easy to understand. Would highly recommend

15 de dezembro de 2025
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Resposta da MyPace

Thank you for the recommendation, we really appreciate it!

Belle
MyPace Support

Avaliado com 5 de um total de 5 estrelas

I seen Dr Roshan at short notice about…

I seen Dr Roshan at short notice about my potential ADHD diagnosis. (Positive) I was very thankful to finally hear this. I found Dr Roshan to be very thorough and went indepth to my background and history to reach the diagnosis. Further to this he considered all previous medical history before coming to a treatment outcome. I found the process from start to finish almost stress free, I would recommend my pace to anyone looking for an affordable diagnosis and professional service.

7 de novembro de 2025
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Resposta da MyPace

Thank you so much for taking the time to share your experience.
We're delighted to hear that Dr. Roshan was able to support you at short notice and provide the clarity you were looking for.
It’s wonderful to know that you felt the assessment was thorough, considerate of your full medical history, and delivered in a way that reduced stress during what can be an overwhelming process for many.

We truly appreciate your recommendation and are glad that you found our service both professional and affordable. If you ever need further support, we’re always here for you.

Thank you again for your kind words.

Belle
MyPace

Avaliado com 5 de um total de 5 estrelas

Only done the diagnostic part and just…

Only done the diagnostic part and just booked for the treatment consultation, but so far it's been great. Got an appointment like 4 days in advance & just had to pay and fill out some written questionnaires. (And get someone else to fill in the questionnaire based on their observations of you -- but not sure if this bit was strictly necessary.)

Doctor verbally diagnosed me at the end of the meeting and written report for GP arrived after about a week. I just managed to book a treatment consultation, after which I believe I can pay for a prescription, 5 days in the future.

5 de novembro de 2025
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Resposta da MyPace

Thank you for taking the time to share your experience! We’re glad to hear that the diagnostic process was straightforward and that you were able to get an appointment quickly.

We’re pleased that you’ve now been able to book your treatment consultation and look forward to supporting you through the next steps.

Thank you for your feedback!

Belle
MyPace

Avaliado com 5 de um total de 5 estrelas

Excellent professional online professional service

Being able to arrange an online consultation at a time that suited me without having to travel from my remote home made the experience easy and convenient. Process was smooth and efficient and excellent communications kept me informed, reminded to submit forms and attend the consultation. Assessment was professional and efficient and I await the report which will undoubtedly arrive on time as promised. I can confidently recommend this company.

10 de novembro de 2025
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Resposta da MyPace

Thank you so much for your kind words!

We’re delighted to hear that our online service made the process convenient and stress-free for you. Our team strives to provide clear communication and professional support every step of the way, and it’s wonderful to know that you felt well cared for.

We are very grateful for your recommendation!

Belle
MyPace

Avaliado com 5 de um total de 5 estrelas

Very quick

Very quick, on point and efficient flow.

31 de outubro de 2025
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Resposta da MyPace

Thank you for your review!

Belle
MyPace

Avaliado com 5 de um total de 5 estrelas

Absolutely amazing!! I cannot recommend MyPace enough!

I was diagnosed with ADHD a few years ago through Psych UK and had been settled on medication, which made a huge positive difference to my life. Unfortunately I had to pause taking it in late last year due to some health-related issues.

Once I was cleared by a cardiologist to restart treatment my GP contacted Psych UK for an appointment to restart titration, which was booked for June 2025. During that appointment I was advised I could restart medication and was told I would get another appointment to begin re-titration, which I was later informed would be in August. Unfortunately, this appointment was cancelled a few days before it was due, and I was told it had been booked in error. I was then informed that I would have to wait for a new titration appointment, with a wait time of around 11 to 12 months.

I started doing some research to see what I could do in the meantime, as I was really struggling mentally due to being unmedicated which caused an increase in ADHD symptoms. I began looking through the many alternative services, one off them being MyPace. The website was clear, transparent about pricing, and easy to understand so I contacted the support team with a question about whether I would need a full reassessment, and they replied quickly, reassuring me that my existing diagnosis could be re-confirmed.

To my surprise, I was able to book an appointment the same week with Dr Roshan Jain, who has been fantastic. He was professional, knowledgeable, and genuinely caring. He explained my options clearly and discussed how to approach shared care with my GP. Within two months I had been through titration and I was back on my medication with regular follow-up and excellent support from the MyPace team.

I am now waiting for my GP to confirm whether they will accept the shared care agreement, but even if they refuse it Dr Jain has already explained the next steps (so I won't have to stop medication again!) so I am not stressing about it.

I honestly cannot recommend MyPace enough. The whole process has been smooth, supportive, and completed in just two months, which is a huge contrast to the year-long wait with Psych UK.

Dr Roshan Jain made the entire experience straightforward and stress-free, and he is an absolute credit to both MyPace and the psychiatry profession.

22 de agosto de 2025
Avaliação não solicitada
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Resposta da MyPace

Thank you so much for sharing your experience!

We’re delighted to hear that Dr. Roshan and the MyPace team were able to support you so quickly and effectively, helping you restart your medication and providing clear guidance on shared care with your GP.

It’s wonderful to know that the process was smooth, supportive, and stress-free, especially compared to your previous wait.

We really appreciate your recommendation and kind words about Dr. Roshan and our team — it truly means a lot!

Best wishes
Belle
MyPace

Avaliado com 5 de um total de 5 estrelas

Diagnosis was swift.

Diagnosis was swift.

After a 3yr wait for the NHS, knowing I could be seen within a week of booking took the frustration away. The doctor was understanding and so knowledgeable. I was diagnosed with ADHD and given the closure that I needed. Now, I can begin treatment and healing.

7 de outubro de 2025
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Resposta da MyPace

Thank you so much for taking the time to share your experience!

We’re really pleased to hear that after such a long wait, you finally received the clarity and support you needed. Knowing that the process helped ease your frustration and provided you with closure means a great deal to our team.

It’s wonderful to hear that you felt understood and well cared for by the doctor, that’s exactly what we aim for. We wish you all the best as you begin your treatment and healing journey, and we're here if you need anything along the way!

Belle
MyPace

Avaliado com 5 de um total de 5 estrelas

A really good experience overall

Really fast and efficient process to book an appointment. The clinical interview was friendly, but efficient and informative. Highly recommended.

1 de outubro de 2025
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Resposta da MyPace

Thank you so much for your kind feedback! We're delighted to hear that you had a smooth and positive experience. We always strive to make the process as efficient and supportive as possible, so it's wonderful to know that came through.

We truly appreciate your recommendation and are glad we could be of help.

Belle
MyPace

Avaliado com 5 de um total de 5 estrelas

Fatema from the clinical team was super helpful!

The MyPace team was wonderful on diagnosing me and providing the medication.

At a later point, there was a lack of communication and transparency regarding my prescription.

However I'm leaving this review because of how helpful Fatema from the clinical team was - I was really frustrated about the issue, but she called me and solved the problem super efficiently.

1 de outubro de 2025
Avaliação não solicitada
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Resposta da MyPace

Thank you so much for taking the time to leave this thoughtful review. We're really glad to hear that Fatema was able to support you when you needed it most : we'll be sure to pass along your kind words to her and the clinical team!

We also appreciate your honesty about the communication issues you experienced. We're sorry for any frustration caused, and your feedback will help us improve and ensure a smoother experience for all our patients moving forward.

Thanks again for your trust and patience, we’re grateful to have been part of your care journey

Belle
MyPace

Avaliado com 5 de um total de 5 estrelas

Exactly what i needed.

Quick, professional and a very fair price.
I had my appointment within the same week. They listened carefully to my appinion and my issues and were able to give me some great perspective and advice. Looking forward to continuing to work closely with them im the coming months.

24 de setembro de 2025
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Resposta da MyPace

Thank you so much for your kind review! We're glad to hear you had a smooth and timely experience, and that you felt heard and supported during your appointment.

If you require any support going forwards please don't hesitate to get in touch!

Belle
MyPace

Avaliado com 5 de um total de 5 estrelas

My initial diagnostic assessment was…

My initial diagnostic assessment was less daunting than I expected. Roshan was friendly, informative and patient. He has explained the issues I experienced and has informed me of the next step regarding treatments.

19 de setembro de 2025
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Resposta da MyPace

Thank you so much for your kind feedback!

We’re really pleased to hear that your initial assessment felt comfortable and informative. It’s great to know that Dr Jain was able to make the experience feel less daunting, he always aims to create a supportive and reassuring environment.

We’re glad you felt well-informed about your next steps, and we’re here to support you throughout your treatment journey.

Please don’t hesitate to reach out if you have any questions along the way.

Belle
MyPace

Avaliado com 5 de um total de 5 estrelas

I felt so at ease during the…

I felt so at ease during the assessment. Felt very understood and now feel a weight has been lifted

16 de setembro de 2025
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Resposta da MyPace

Thank you so much for sharing this!

We're really glad to hear that you felt at ease and understood during your assessment, that's exactly the kind of experience we aim to provide. It's wonderful to know you're feeling a sense of relief and clarity moving forward. If there is anything else we can assist with please don't hesitate to get in touch with our support team

Belle

Avaliado com 5 de um total de 5 estrelas

Very prompt and professional

Very prompt, professional care

17 de setembro de 2025
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Resposta da MyPace

We’re really glad to hear you found the care prompt and professional — your feedback is very much appreciated.

Rosie, MyPace Support

Avaliado com 5 de um total de 5 estrelas

Diagnostic assessment

Assessor was very thorough with my history, listened very carefully to my struggles and past and came to a clear and concise conclusion. Would very much recommend.

16 de setembro de 2025
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Resposta da MyPace

Thank you for your lovely feedback. We’re so pleased to hear that your assessor took the time to listen carefully and explore your history thoroughly, and that you left with a clear and supportive conclusion. It’s wonderful to know you’d recommend us — that really means a lot.

Rosie, MyPace Support

Avaliado com 5 de um total de 5 estrelas

Dr Haider is Very Kind

Dr Haider was very kind, thourough and made me feel supported during my diagnosis session. Thank you.

30 de agosto de 2025
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Resposta da MyPace

Thank you so much for sharing your experience. We’re really glad to hear that Dr Haider made you feel supported and took the time to be kind and thorough during your diagnosis session. She’ll be so pleased to know her approach made such a positive difference for you.

Rosie, MyPace Support

Avaliado com 5 de um total de 5 estrelas

Great service which is fast and…

Great service which is fast and efficient. The prices are very competitive and they give you all the information you need.

21 de agosto de 2025
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Resposta da MyPace

Thank you for your lovely feedback. We’re so glad to hear you found the service fast and efficient, with clear information throughout. It’s also great to know that you felt our pricing was competitive and fair — that really means a lot.

Rosie, MyPace Support

Avaliado com 5 de um total de 5 estrelas

Honestly, a fantastic find - don't be put off by the price!

Honestly, a fantastic find - don't be put off by the price!

First off, I'm really sorry for not replying to the reminder emails for a review. It was all a bit too soon to talk about publicly, but I get that it's important for you guys.

Right, I'll get to it. THANK YOU.

Honestly, if you're worried this place is a scam, dodgy, or hiding something – trust me, I had those exact same doubts and hesitations. I couldn't have been more wrong.

The competitive price (a solid 5/5) isn't even their only strong point. The interaction with them is brilliant – they reply to messages so quickly and everything is really professional. I got my medication incredibly fast. From my last consultation to it arriving was only 4 or 5 days, and they quote you around 14, so it's a really nice surprise.

Just to be totally straight, I'm right at the start of my ADHD treatment, so I can't yet say if it's going to help me long-term. But if I can help someone else by sharing this – and that someone is you or someone you care about – then I wanted to post this to point you to this clinic as a safe and much more affordable alternative to the bigger names where the waiting lists are ages long.

Don't look at the lower price and think lower quality. It's a business at the end of the day; the ones who spend loads on ads are the most expensive, that's just how it works. This place is the real deal. You will save a significant amount of money and you won't be disappointed. You've found a proper bargain here!

I recommend it to anyone seeking an ADHD diagnosis and treatment. It's faster (you wait days for an appointment, not months), it's cheaper, and it's a GOOD choice. You'll save time, money, and a lot of stress.

My total cost for everything (diagnosis, video consultation, and prescription) came to a complete price of £635. The whole process from first contact and paying for the online assessment to today has been just 5 weeks and ALL DONE (incl medication delivered to your doorstep. )

I genuinely, honestly recommend them and I really hope your experience is as good as mine has been so far.

If you can spare a few minutes to leave an honest review, please do it. Remember, a lot of people simply can't afford this therapy elsewhere – the prices out there are mad, honestly, and usually way higher than here. Your review could really help someone else make a decision, just like this one might help you. You could change someone's life. Just do it when you get a moment.

Thanks for reading this essay! I hope I finally get this sorted, and I wish the same for all of you who made it to the end of this!

And a quick message to the clinic: Please, please stick with your current pricing. If you keep things as they are, you'll do really well. It's really great what you're doing. Be good to people, and they'll be good to you.

Good luck everyone. I'll be waiting to see if I can finally get this sorted.

28 de agosto de 2025
Avaliação não solicitada
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Resposta da MyPace

Thank you so much for leaving such an amazing and thoughtful review — it honestly means the world to us. We’re so happy to hear that you felt supported from the very beginning and that the whole process felt smooth, reassuring, and straightforward. It’s wonderful to know our quick replies, clear communication, and fast turnaround for medication made things easier for you, and we’ll be sure to share your kind words with the whole team.

We’re especially grateful for your comments about our pricing and transparency. We know how important it is for treatment to feel accessible, and it’s lovely to hear that this has made a real difference for you. Your feedback really encourages us to keep doing what we’re doing.

Most of all, we’re delighted to know that you’d recommend MyPace to others who might be considering assessment or treatment. Reviews like yours really do help people feel more confident in taking that next step, and we’re so thankful you took the time to share your journey so openly.

We’ll be cheering you on as you continue your treatment journey, and we’re here to support you every step of the way.

Rosie, MyPace Support

Avaliado com 5 de um total de 5 estrelas

Highly Recommended

Overall a fantastic experience, lots of information beforehand on their website, and a clear pricing model, should a diagnosis be given. Dr Kamila Haider was fantastic, very thorough, approachable and supportive. I was nervous beforehand, but the Dr soon made me feel at ease. She listened to me at all points, made copious notes and there was always opportunities for questions. I am very grateful for the Dr’s time and the team at MYPACE.

26 de agosto de 2025
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Resposta da MyPace

Thank you so much for your wonderful feedback!

We're delighted to hear that Dr. Kamila Haider made you feel comfortable and supported throughout your assessment. It’s great to know our clear information and pricing helped too.

We truly appreciate your kind words and are here to support you every step of the way!

Belle

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