My Pamper Party Avaliações 

60
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Therapists were great and made everyone feel relaxed and pampered. Kaya kept in touch from the booking until a few days before the event. Our hen party were all very impressed and loved the treatments... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Amazing service from start to finish! The team were so professional and friendly, delivering everything from massages to reflexology and Indian head massages for a party of 20 hens. They created a cal... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

My daughter and her friends really enjoyed the nails and facial, and the therapist was very friendly. Like the personalised party bags but could do with more girly stuff rather than sweets, the girl... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Our charity, Sebastian's Action Trust, booked a pamper session for some of our bereaved mum's as pert of a pamper sleepover at our respite centre. The ladies who arrived were fantastic and underst... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Organização de Eventos e Cerimonial
  2. Day Spa
  3. Spa

Escrito pela empresa

My Pamper Party are an established spa party planning business that was launched in 2004. We bring the mobile spa experience on a nationwide scale to the venue of your choice for special occasions such as hen parties, baby showers, birthdays or even corporate wellbeing days. Your party co-ordinator will organise your party from start to finish and we can even offer spa robes and spa bags. We are fully insured, reliable and very experienced!


Informações de contato

Infirmação importante

4,7

Excelente

O TrustScore é 4.5 de um total de 5

60 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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4,7

Todas as avaliações

(60)

7 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Fantastic service and treatments from…

Fantastic service and treatments from Marie. Absolutely lovely lady and a great treat for our hens.

15 de junho de 2024
Avaliação não solicitada
logotipo da My Pamper Party

Resposta da My Pamper Party

Thank you so much Chloe for your warm review. So lovely to hear you all had a wonderful day!

Avaliado com 5 de um total de 5 estrelas

Excellent experience

I organised for Maria to do treatments for a Hen Do. She was absolutely lovely, talented, organised and stuck to the time schedule even though she was flexible with last minute changes to the booking. Would recommend!

15 de junho de 2024
Avaliação não solicitada
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Resposta da My Pamper Party

Thank you so much for your feedback of the hen party in Worthing. I am glad to hear you all had a wonderful day. Thank you for choosing My Pamper Party

Avaliado com 5 de um total de 5 estrelas

The most perfect afternoon

We had the most perfect afternoon of girls massages arranged through my pamper party as part of a hen do. The organisation was great and the Massusist on the day was one of the best I have ever had. Thank you so much - the bride to be loved every minute! I will definitely be recommending you,

20 de abril de 2024
Avaliação não solicitada
logotipo da My Pamper Party

Resposta da My Pamper Party

Hi Emily,

Thank you so much for this fantastic. Review. I am so glad the bride and her hens had a wonderful day! Lucy

Avaliado com 5 de um total de 5 estrelas

pamper party for my 7y/o…

We hosted a pamper party for my 7y/o daughter at home in Berkshire and it was a huge success! We had two beauticians for 9 girls. They were very efficient, chatty and the mani/pedis were loved by all. Thank you!

13 de abril de 2024
Avaliação não solicitada
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Resposta da My Pamper Party

Aw thank you Jessica. I'm so glad your daughter and her friends had a wonderful time. Lucy

Avaliado com 5 de um total de 5 estrelas

8 year old birthday party

The girls loved the pampering and Jo was a great help during the party. Would recommend without hesitation

20 de abril de 2024
Avaliação não solicitada
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Resposta da My Pamper Party

Thank you so much Mike. We are so pleased that your daughter had a wonderful birthday

Avaliado com 5 de um total de 5 estrelas

My twins had the most amazing…

My twins had the most amazing experience from start to finish for their 5th birthday. They had a manicure, pedicure and facial - which left them feeling thoroughly pampered. The little personalised extras simply added to the tailored experience. Would use again in a heartbeat. Thanks so much Lucy ❤️

30 de março de 2024
Avaliação não solicitada
logotipo da My Pamper Party

Resposta da My Pamper Party

I'm so glad the girls had a lovely time! What's better than a grown up pamper when you're 5! Thank you for the lovely review

Avaliado com 1 de um total de 5 estrelas

Avoid, poor communication and dishonest

After considering a couple of companies offering hen party packages I went with My Pamper Party and thoroughly regret it. They make promises they can't keep and are dishonest. I planned a hen party months in advice for 13 ladies and was PROMISED however many therapists we needed. We received treatment choices and all the hens were excited to treat themselves... 2 days before the hen do I received an email telling me only one therapist was available as the other had a medical emergency. I like to give people the benefit of the doubt and would hope companies wouldn't lie about medical emergencies however I strongly believe the reason was a complete lie..... Because I went into panic mode and decided to look on the Facebook page local to where the hen party was to see if I could find a therapist who could help, only to find posts by My Pamper Party employees asking for therapists for a party in the area. They had posted a month prior and then 3 days prior to my email.... They never had 2 therapists for our party but didn't even think to give me warning. I was raging. The therapist that did make it was nice and everyone enjoyed their treatment. And somehow someway i managed to find a replacement therapist who was absolutely lovely.
In summary.... Find your own reliable therapists, don't give your money to My Pamper Party (and if you do and are let down like me, be ready to have to chase for a refund as they are not forthcoming in that either).
If I'm honest I was concerned throughout my whole booking experience as the lady I was put in touch with was poor at communication, delayed responses to messages etc. And towards the end I did have a niggling feeling that something was wrong. They need to improve their service immensely.

9 de março de 2024
Avaliação não solicitada
logotipo da My Pamper Party

Resposta da My Pamper Party

Good Morning. Thank you for your review that you also left on Google.
I am again very sorry that we had to let you down so last minute, as I explained to you we had a medical emergency to deal with. I would never explain any further details than this due to the personal nature. Regarding Facebook, yes you probably did see some posts about covering the party. Most pamper companies post onto the regular therapists networking sites in emergencies to get cover. It's standard practice and we often help each other out. As I explained to you, I tried every avenue to cover the party as it is our very last resort to cancel, and is extremely rare we do so. Sadly I could not cover this full party so sent just the one therapist. To pubicly say we lied is an unfair statement and regarding the refund, this was processed the same day we cancelled, as you were informed. As I also explained, you paid via card so it takes time for the money to go back onto the card due to the processing times, something that is out of our control. In response to the lack of communication, I was in touch with you via whataspp and email's throughout the booking process.
This was all explained to you and dealt with over 2 weeks ago so I trust this is the end of the matter.
Kind regards

Avaliado com 5 de um total de 5 estrelas

Lovely

We had Emma, Deborah and Magdalena come and do treatments for my cousins hen do - they were all absolutely brilliant! Everyone really enjoyed their treatments and we had a lovely morning/afternoon. Would definitely recommend!

16 de março de 2024
Avaliação não solicitada
logotipo da My Pamper Party

Resposta da My Pamper Party

HI Emily, thank you so much! I will pass this onto your therapists. I am glad you all had a wonderful hen party! Good luck for the big day!

Avaliado com 2 de um total de 5 estrelas

Very disappointing

Very disappointing. Not what we expected at all. My 12 yr old and 4 friends wanted a cool party vibe which was not what was delivered. There are much better spa party companies out there! For the money we spent it wasn’t worth it!

8 de março de 2024
Avaliação não solicitada
logotipo da My Pamper Party

Resposta da My Pamper Party

Good morning, thank you for your message. Every step of the way, from on our website, the initial enquiry and the breakdown on the invoice - we show what the party entails. What you see is what you get, and that is what we provided - facials and manicures. As you stated in the weeks feeback, you obviously were looking for a full party. Some of your daughters friends didn't want facials so were hanging around. Unfortunately we cannot force them to have a treatment and the therapist painted their fingers instead and everyone was happy when she left. You are correct, there are other companies that provide more of a party, we do not. We are transparent about this right from the start and in the initial enquiry I did state some suggestions of what the girls could do whilst the therapist was working. I appreciate everyone is entitled to their own opinion but we focus on what we advertise, and that is pamper parties.

Avaliado com 5 de um total de 5 estrelas

Hen party spa treatments

Hired for a hen party to come to the house we rented for the weekend.
Jo and Charlotte arrived on time and got everything set up for us. They were so lovely, and we're really kind when I had a bit of a cry.
Would highly recommend them.
Only thing I'd change is to have some quiet background music.

9 de março de 2024
Avaliação não solicitada
logotipo da My Pamper Party

Resposta da My Pamper Party

Thank you so much for your lovely feedback! I am glad you all enjoyed it. We will take on board your suggestion for some music as would be perfect. Many Thanks!

Avaliado com 5 de um total de 5 estrelas

Amazing Experience

We had both Sam & Helen attend our party for our friends hen do. What an absolutely amazing experience. The treatments were just what the doctor ordered. Sam & Helen were both so nice, attentive & highly skilled at their job. We couldn’t stop talking about our treatments all weekend!

9 de março de 2024
Avaliação não solicitada
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Resposta da My Pamper Party

Thank you so much for a wonderful review! I am glad to hear that you all had a fantastic time and enjoyed your treatments. I will let your therapists know. Thanks again, Lucy

Avaliado com 4 de um total de 5 estrelas

6th Birthday Party

My daughter and her friends really enjoyed being pampered. They had a little hand and foot massage and painted hands and feet, such a lovely part idea.

10 de fevereiro de 2024
Avaliação não solicitada
logotipo da My Pamper Party

Resposta da My Pamper Party

Thank you Kerry - we are so happy that the girls enjoyed their pamper! :)

Avaliado com 5 de um total de 5 estrelas

Child Pamper Party

My soon to be 10 year old daughter and 4 friends had a lovely pamper experience where they got to choose two of three treatments. They all chose to have a facial done and either toenails or nails painted. The girls were all excited and loved every minute of it as well as the little party packs with pamper goods inside! I would certainly look to book a session again through My Pamper Party!

9 de dezembro de 2023
Avaliação não solicitada
logotipo da My Pamper Party

Resposta da My Pamper Party

Thank you for your feedback, I am so glad you were happy and the girls enjoyed their session! Warm Wishes, Lucy

Avaliado com 5 de um total de 5 estrelas

Hen Party Spa Treatments

We booked spa treatments for a small hen party and it was an enjoyable experience. Munawar was friendly, professional and provided us with a super relaxing couple of hours which was very much needed! Highly recommend My Pamper Party.

18 de novembro de 2023
Avaliação não solicitada
logotipo da My Pamper Party

Resposta da My Pamper Party

Thank you so much Lucy! We are glad we could help and you all enjoyed your experience.

Avaliado com 5 de um total de 5 estrelas

Charity Booking

Our charity, Sebastian's Action Trust, booked a pamper session for some of our bereaved mum's as pert of a pamper sleepover at our respite centre. The ladies who arrived were fantastic and understanding and we couldn't be more thankful.

Our only downside is we should of booked for longer as they were so loved by all!

Will definitely book again!

7 de outubro de 2023
Avaliação não solicitada
logotipo da My Pamper Party

Resposta da My Pamper Party

Thank you so much for this amazing feedback. We are so happy that we could help at such a lovely event. I will pass this on to your therapists, Melissa, Munawar and Christine. We look forward to working with you again in the future. Many Thanks, Lucy

Avaliado com 5 de um total de 5 estrelas

Can highly recommend!

My 10 year old daughter had a lovely pamper party with 4 friends where they felt very spoilt with professional manicures. Thank you so much Munawar for your kindness and patience. I also ordered through the spa party packs with their names on, which the girls loved. Can highly recommend!

7 de outubro de 2023
Avaliação não solicitada
logotipo da My Pamper Party

Resposta da My Pamper Party

Thank you for such lovely feedback. I am so pleased your daughter and her friends had a wonderful time.

Avaliado com 5 de um total de 5 estrelas

Katy’s Bridal Shower

We had a wonderful pamper party for my daughters Bridal shower. Stephanie and Melissa were amazing!!! So friendly and professional!!

19 de agosto de 2023
Avaliação não solicitada
logotipo da My Pamper Party

Resposta da My Pamper Party

Hi Sarah, it was a pleasure to help plan this part of your daughters hen party. I hope she and her hens had a wonderful weekend. Kind Regards, Lucy

Avaliado com 5 de um total de 5 estrelas

Fabulous pamper party for 4 11 year old…

Fabulous pamper party for 4 11 year old girls, the beauty therapist made sure all young ladies felt special and they all came out with there fingers and nails painted. I would definitely recommend this company for all young ladies needing a special 1st taster of a pamper. Thank you my pamper party. My daughter loved it .

12 de agosto de 2023
Avaliação não solicitada
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Resposta da My Pamper Party

Thank you Emma! I will pass on your kind words to Sydney. I am so glad we could help with your daughters party. Best Wishes, Lucy

Avaliado com 5 de um total de 5 estrelas

Nail Party for my 7 year old

I wanted a party for my daughter and a few friends who was about to turn 7. Lucy from My Pamper Party responded to a generic online enquiry and was so helpful and communicative from the start. I decided on the nail painting package and added on the personalised party bags. On the day the party was just perfect. The lady who came to do the girls nails was brilliant- she chatted with them and took her time with them and was so patient. All the girls loved the party. For me the whole process was so stress free and the price was far more favourable than other similar options I’d researched. The party bags looked great too. Lucy was brilliant throughout the process and I felt confident that everything would work out well on the day, just as it did! Great company and would definitely use again.

30 de julho de 2023
Avaliação não solicitada
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Resposta da My Pamper Party

Hi Lucy, thank you so much for your kind words. I am so pleased your daughter and her friends enjoyed her pamper party with Kathleen.

Avaliado com 5 de um total de 5 estrelas

Brilliant

Brilliant service. I had to arrange a last minute bridal shower and they were able to accommodate and find an excellent therapist.

6 de maio de 2023
Avaliação não solicitada
logotipo da My Pamper Party

Resposta da My Pamper Party

Hi Sara, thank you! So happy we could help and you all enjoyed your pamper. I will forward on your thanks to Christine.

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