Mypicture Avaliações 

36
•
O TrustScore é 2 de um total de 5

1,9

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Don't go anywhere near this company. They are beyond useless, my parcel is somewhere in the ether and MYPICTURE won't help at all. An agent cut the call twice, then you get an AI agent, then two other... Ver mais

Avaliado com 1 de um total de 5 estrelas

Don't touch these guys! Ordered 6 large framed canvas pictures 2 Dec, promised gteed delivery 16 Dec in time for Xmas. 4 frames arrived damaged. Packed well, but poor (really poor!) quality of f... Ver mais

Avaliado com 2 de um total de 5 estrelas

Whilst the pictures were good was really disappointed in the duvet and pillow cases. The pictures themselves were fine however there was a zip issue on the pillow cases and one duvet. Where I was fobb... Ver mais

Avaliado com 5 de um total de 5 estrelas

Order x4 large canvas pictures of my dogs. All arrived within the week and wer so beautiful im so happy with them thank you! Web sight was alot easier to use then other picture sights i was looking at... Ver mais

Detalhes da empresa

  1. Serviços de fotografia
  2. também em
  3. Loja de decoração de design de interiores

Escrito pela empresa

At Mypicture.ae, we use advanced technology and HP Latex inks to bring your favorite photos to life with rich colors and sharp contrasts. Whether you're interested in canvas prints, acrylic prints, or personalised items like blankets and cushions, we offer a wide range of products to showcase your memories. You can also create unique photo mugs, adding a personal touch to your everyday essentials.


Informações de contato

1,9

Ruim

O TrustScore é 2 de um total de 5

36 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,9

Todas as avaliações

(36)

4 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Jigsaw Puzzle 1000pc Order for Anniversary

I ordered a 1000 piece puzzle for my anniversary. Production was completed the next day and I received it exactly 7 days after production. The puzzle was great quality and I received it in a white box with the original picture printed on it - it was a great anniversary gift. I was a little worried because of other reviews but my experience was great! I did have to pay 35aed delivery/customs fee but was told that if this happened I could be reimbursed, and the communication with the company was very good. Overall very satisfied.

19 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Choose the right size

I made a mistake on the size but everything was as expected, if it was bigger i would be very satisfied! Delivery took a bit of time but the product is good

1 de janeiro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I have never been informed that the…

I have never been informed that the ordered canvas will be sent from Germany and I had to pay additional taxes not included in my order. The quality is not bad but there are better options in price locally. For sure I will never again make an order through this internet site since the information is not clear at all.

8 de março de 2023
Avaliação não solicitada
logotipo da Mypicture

Resposta da Mypicture

Thank you for your review. We apologize for the inconveniences caused and would like to resolve your problem as soon as possible. We have already contacted you by e-mail and look forward to your answer.

Avaliado com 1 de um total de 5 estrelas

I have placed an order 20 days back and…

I have placed an order 20 days back and i am still waiting for the delivery. it still shoes not dispatched. No reply from the customer care.

2 de março de 2023
Avaliação não solicitada
logotipo da Mypicture

Resposta da Mypicture

We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.

Avaliado com 1 de um total de 5 estrelas

Surprise ruined due to Customs fee

Bought a custom piece for a surprise present. It was delivered with another surprise gift (customs fee) which my partner had to pay on his own surprise gift. Delivery came from Germany and not UAE so was VERY misleading! Super disappointed as it tainted the surprise. Go elsewhere if you are from UAE!!!

13 de fevereiro de 2023
Avaliação não solicitada
logotipo da Mypicture

Resposta da Mypicture

Thank you for your review. We apologize for the inconveniences caused and would like to resolve your problem as soon as possible. We have already contacted you by e-mail and look forward to your answer.

Avaliado com 1 de um total de 5 estrelas

take money no product after 3 weeks updated

talk about a fast turn around of 5-7 days its been 3 weeks and little update. they have given me a tracking number which doesn't work. I am not expecting the pictures to ever show up at this point.

Update: the product did eventually arrive. At this point I had already bought it locally as it was for a birthday and I could no longer wait. When it did arrive after a month there was an additional shipping fee of 127aed to be paid. The company responded and told me I can have 40% discount on my next order due to the issue. I do not believe this is acceptable.

7 de fevereiro de 2023
Avaliação não solicitada
logotipo da Mypicture

Resposta da Mypicture

We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.

Avaliado com 1 de um total de 5 estrelas

It’s a scam!!

It’s a scam!!! Don’t do it!!! I put in my order in December 13th as they said a fast turnaround. Still no show. Have asked for a cancellation and refund but didn’t get a response. The company is based in Germany and not the UAE.
Go elsewhere!

12 de dezembro de 2022
Avaliação não solicitada
logotipo da Mypicture

Resposta da Mypicture

We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.

Avaliado com 1 de um total de 5 estrelas

I am scammed

I am scammed! 6 December I did my order, today 13 december the order isn’t even in production. The phone number on the website is not working, send an email and had to do the order on a other website since it was a present. Please don’t waste your money like I did. Hoped to get my money back

5 de dezembro de 2022
Avaliação não solicitada
logotipo da Mypicture

Resposta da Mypicture

Thank you for your feedback. We apologize for the inconveniences regarding your shipment. We will check the status of your package and contact you via email for a solution.

Avaliado com 1 de um total de 5 estrelas

Still waiting for them to send

Still waiting for them to send a special birthday present. Took many more days to produce than they said, currently sitting in their delivery process and I guess it will for ages. No idea what the quality is like but assume 15 days delivery would be my advice to you.

29 de setembro de 2022
logotipo da Mypicture

Resposta da Mypicture

Thank you for your feedback. We would like to apologize for the inconvenience. In order to process your complaint, we kindly ask you send a short email to our customer service. Please also provide your order number. We are sure that together we will find a satisfactory solution to the problem.

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