Mytoytrove Avaliações 

134
•
O TrustScore é 4 de um total de 5

4,0

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

N ayant pas ete attentive, j ai souscrit a un abonnement mais j ai de suite résilier et le service a immédiatement pris en compte ma demande. Ils sont donc reactifs

Avaliado com 5 de um total de 5 estrelas

Od první chvíle založení účtu jsem velice spokojená s funkcemi které se mi nabízí.OKAMŽITÉ PŘEVODY KDEKOLIV.A I JAKÝKOLI OBTÍŽNÝ ÚKOL ČI PROBLÉM BYL VŽDY V OKAMŽIKU STOPROCENTNĚ VYŘEŠEN DOPORUČUJI VŠE... Ver mais

Avaliado com 4 de um total de 5 estrelas

Ich habe die Firma mytoytrove über Ihren support kontaktiert und mitgeteilt, dass ich die Dienstleistung nicht mehr benötige. Ich erhielt sehr zügig eine freundliche Antwort und wurde in meinem An... Ver mais

Avaliado com 1 de um total de 5 estrelas

Without my knowledge, they had used my personal data (adress, my card number, etc.) and started paying membership for them. The moment i realised I was kosing monthly aprox. 6€ I wrote them complaimen... Ver mais

A empresa respondeu


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

134 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(134)

1 avaliação nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Unhappy

I order in facebook an item. After i pay. It will direct to your website. That i will be pay your membership. This is scam. Not good experience. I don’t know how this happened. Be fair, not used the video of other item.

29 de outubro de 2024
Avaliação não solicitada
logotipo da Mytoytrove

Resposta da Mytoytrove

Dear Joel,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@mytoytrove.com for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Avaliado com 1 de um total de 5 estrelas

Experience

It is a fraud webpage and company. 3 moths ago I wanted to buy a thing for €1. Instead of €1, they put me in a gold membership package and automatically deducted €43 from my account.
I immediatelly wrote to the support team that it is a mistake. They didn't reply for a month and then automatically deducted €43 every month.
When I wrote to them again, they told me that they could only refund me half of the amount automatically deducted.
Now, after three cancellations, they have still not been able to cancel my Gold membership package, and they lied to me that they had cancelled it and charged me €43 again.
I am going to consumer protection because it is a fraud.
No money has been refunded yet.
Do not buy from the website. It is a fraud.

12 de julho de 2024
Avaliação não solicitada
logotipo da Mytoytrove

Resposta da Mytoytrove

Dear Kata,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@mytoytrove.com for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Avaliado com 1 de um total de 5 estrelas

Went to buy an item and I’ve been…

Went to buy an item and I’ve been charged and haven’t received anything and their taking money out my account each month for something I didn’t buy.

17 de outubro de 2024
Avaliação não solicitada
logotipo da Mytoytrove

Resposta da Mytoytrove

Dear Nicole,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@mytoytrove.com for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Avaliado com 1 de um total de 5 estrelas

,,blackmaing,, for a full refund; without knowledge mebmerahip

Without my knowledge, they had used my personal data (adress, my card number, etc.) and started paying membership for them. The moment i realised I was kosing monthly aprox. 6€ I wrote them complaiment in order ti refund money. I talket to my lawyer and we are preparing lawsuit against them. Yesterday I recieved mail to write a good grade experience if I want full refund. I have a screenshot of their mail as better evidence in lawsuit.

14 de outubro de 2024
Avaliação não solicitada
logotipo da Mytoytrove

Resposta da Mytoytrove

Dear Ivan,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@mytoytrove.com for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Avaliado com 1 de um total de 5 estrelas

Bunch of thiefs

Bunch of thiefs! I bought an item that never arrived almost a month ago, and now they're charging me for a membership that I've never done, it's so dishonest of you to steal from people like that.

14 de setembro de 2024
Avaliação não solicitada
logotipo da Mytoytrove

Resposta da Mytoytrove

Dear Ruti,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@mytoytrove.com for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Avaliado com 1 de um total de 5 estrelas

This is a scam

This is a scam, 100%. Bank called to say they have had to cancel bank card due to them taking money. They confirmed it's fraud. Stay away and report immediately

25 de setembro de 2024
Avaliação não solicitada
logotipo da Mytoytrove

Resposta da Mytoytrove

Dear Daniel,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@mytoytrove.com for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Avaliado com 3 de um total de 5 estrelas

That your account will be debited even if you don’t approve it on your banking app

Didn’t like the fact that my account was debited even though I never approved it. Also not stating clearly that it’s a recurring debit order for different amounts at any time. My account was debited twice in one week !

18 de setembro de 2024
Avaliação não solicitada
logotipo da Mytoytrove

Resposta da Mytoytrove

Dear Carmen,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@mytoytrove.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

A Experiência Trustpilot

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Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

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