Great company will go out of their way to fix issues and won’t give up only small problem is they must try to do a few at a time so you are waiting between messages for replies instead of dealing with... Ver mais
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We have had this service for around 5 years now and have never had any major issues. All contact has been dealt with immediately and professionally..
I have had a terrible time with the delivery service which is not myultra.net fault and Anik got me through with flying colours, he is the best of the best. Also the products are quality.
Excellent customer service. Screen was freezing before start up had finished. They stayed in touch until the issue was resolved.
Detalhes da empresa
Escrito pela empresa
Ultra Services - Your number 1 media company.
Informações de contato
Espanha
- myultra.net
Sem histórico de pedidos de avaliações
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Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The best TV service abroad
We have been with the company for a year now. The service is fantastic. Firstly, i have found the quality of the products and the smoothness of the service great. Secondly, the customer service is excellent, fast response, friendly and the whatever query is sorted in no time. Highly recommended

Resposta da Myultra
Excellent product and amazing first…
Excellent product and amazing first class back up service from this company. We would highly recommend and have no hesitation in telling our friends to order products from them.

Resposta da Myultra
It's a total scam
It's a total scam. I bought my tv box year ago from their agent and they now said they are not supporting that box. Even ask me to buy their new tv box to get avail their support.

Resposta da Myultra
MyUltra. The best provider of IPTV
Exceptional service by all staff. Today I chat with Shik. My query was handled promptly and was resolved to my satisfaction. Friendly professional service. I would recommend MyUltra.

Resposta da Myultra
Quick & helpful
Very quick to get online. Shik has helped me a couple of times and he makes sure to get any problem sorted. . Very happy with the support

Resposta da Myultra
Shik was very patience with as we are…
Shik was very patience with as we are of the older generation. And he sorted our problem

Resposta da Myultra
The benefits of dealing with ultra tv
I have been dealing with this company for in excess of three years now, and have found their service to be second to none, any problems, which are very few, are dealt with very promptly. I would highly recommend this company. I deal with Perish on their help line and find him to be very responsive and extremely helpful.

Resposta da Myultra
First time caller
Just had to deal with Trustpilot for the first time, not being very technical I did not Known what to expect.
The poor Guy that took my call , Shikar, was excellent.
Despite testing his patience to the limit,he remained very professional and sorted the problem, even took the time to de- clutter my system.
You can call with confidence, no need to be a computer wiz, you will be taken care of.

Resposta da Myultra
Shik was really helpful on the live chat
Shik was really helpful on the live chat
Best IPTV SERVICES
There services are great and Shikhar helped me get the right channel on ultra smarter tv app. All in all lovely company
The support given by Shikhar is the…
The support given by Shikhar is the best for the issues i had on iptv...Shikhar is simply best at his work and amazing help...
The customer service was excellent
The customer service was excellent, patient and helped me a great deal. Thank you so much
The customer experience is amazing
The customer experience is amazing. I had some difficulties starting up the box and I had an amazing remote experience setting up the box without any hesitations or query. Truly the best experience i have ever had. Highly recommended.
Every time I have a problem they are…
Every time I have a problem they are online and sort it straight away. Excellent customer service. Would recommend to anyone
First class service
Very helpful particularly from a person named Perish. He guided me through the maze of renewing my subscription and adding a new VPN. First class service
Needed assistance with my box
Needed assistance with my box, jumped onto the live chat and got put through to John!
Fantastic service and very patient with me helping me every step of the way.
Issue resolved and tv no being watched.
Thanks again John!!!
John
John - you were so patient with me and amazing, thank you so much!
first class from john cant thank him…
first class from john cant thank him enough
First class service from John in the…
First class service from John in the support team
Support is very good if you need help
First few days were iffy as i couldnt change my passwords from our old box. Contacted John he got us up and running and kept in contact quite regular. Now all is good support is excellent on here thank you
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