Nabers Group Avaliações 

273
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I've had my Nabers Group Solo 401k plan for going on 4 years now. They continue to release new software tools making it easy to manage my own 401k plan. And their customer service is excellent.... Ver mais

Avaliado com 3 de um total de 5 estrelas

I have 3 different accounts with Nabers and after a difficult situation they looked at intended new policy and decided to not go that direction. Rather they will hold my accounts as legacy ‘plans’ at... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

I am still not setup. Playing phone tag with my rep. Need guidance on setting up the accounts and how to effectively use the trust and LLC. I think Nabler's over estimates the knowledge of the self em... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I miss talking to a real human. Nabers has a fine product offering, however, I was very disappointed during the set up process to discover that the rep who sold me on the Nabers experience via the ph... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

273 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(273)

2 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Rachel is amazing in getting to the…

Rachel is amazing in getting to the point and explaining about solo 401K

26 de abril de 2024
Avaliação não solicitada
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Resposta da Nabers Group

Thanks for your great feedback and we're so glad to hear you're getting answers to your questions so you can move forward powerfully in using your Solo 401k plan!

Avaliado com 5 de um total de 5 estrelas

Nabers group provides great support

Nabers group provides great support, education and resources. The team is very responsive. We are very pleased with the process and it keeps getting better.

25 de abril de 2024
Avaliação não solicitada
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Resposta da Nabers Group

Thank you, Mary! We'll work hard to continue to build even more resources for you that make using your Solo 401k even easier. Keep going, you're doing awesome and we're glad to be on this journey with you!

Avaliado com 5 de um total de 5 estrelas

So far so good

So far so good. Was easy to setup, and response was very quick. My questions were also answered quickly. I don't know long-term how things will be, but short-term I have an overall positive impression.

If you need a Solo401K, this would definitely be a good option to consider.

21 de abril de 2024
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Resposta da Nabers Group

Thanks for your feedback, Justin. Glad to hear your initial experience has been good and we're looking forward to releasing more tools and resources to help make using your Solo 401k even easier. Keep going, you're doing great and we're glad to be on this journey with you!

Avaliado com 5 de um total de 5 estrelas

Very Helpfull

I am completely new to this and so far Nabers has been friendly and helpful for all of my questions and concerns. From live answers to questions along with tons of videos with all the answers, making an insanely complicated process manageable.

16 de abril de 2024
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Resposta da Nabers Group

Thank you for your feedback, John. You're right the Solo 401k can be *complex* and I'm glad you're finding the process is easy to navigate! We'll continue building tools and resources to make using your Solo 401k even easier 😅 - keep ups your great work!

Avaliado com 5 de um total de 5 estrelas

Fast, convenient and feature-rich

Opening the new account with Nabers was a breeze. Before opening the account, I was able to talk to them on the phone and they were very knowledgeable in answering all my retirement contribution related questions.
Their solo 401k retirement plan offers the most amount of flexibility more than any of the traditional providers like ETrade.
Soon after adopting my solo401k plan agreement, I received very helpful links to open associated investment/banking accounts and other helpful articles.
I have been able to reach them for support and they responded to all my questions satisfactorily.
I would recommend Nabers Solo401k to anyone who is considering an individual 401k plan.

3 de abril de 2024
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Resposta da Nabers Group

Thank you for your feedback Viraj! We are so happy to be on this journey with you and will continue to work hard to develop more tools to make it even easier to use your Solo 401k and grow your retirement nest egg. Keep going - you're doing awesome so far! 💪

Avaliado com 5 de um total de 5 estrelas

Steer clear of this solo401k

Steer clear of this solo401k. I'm being denied access to my bank account because of a glitch in their software, can't recover funds and still don't have access to accounting from the middle of last year.

28 de março de 2024
Avaliação não solicitada
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Resposta da Nabers Group

Thanks for your feedback, David and I'm sorry you had trouble with the external banking partner. The bank confirmed they sent checks for your entire account balance, so you should have all access to your funds.

We're hopeful the external banking partner will reconcile the issue for you ASAP and we'll continue to nudge them on our end as well!

Avaliado com 5 de um total de 5 estrelas

The Nabers team provided assistance…

The Nabers team provided assistance during the restatement of the Plan.

10 de março de 2024
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Resposta da Nabers Group

Thanks for your feedback, Dimitri and glad to hear the restatement process went smoothly. Happy to be on this wealth building journey with you and keep up the great work!

Avaliado com 5 de um total de 5 estrelas

Great Front Line

The representatives on the chat line are actually knowledgable and very helpful. They make a great front line for this company.

13 de março de 2024
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Resposta da Nabers Group

Thanks so much for your helpful feedback, Thaddeus. Glad to hear things are humming along well and we're excited to be on this retirement wealth building journey with you. Keep rocking it!

Avaliado com 1 de um total de 5 estrelas

They get you in with a teaser rate & fake people

They get you in with a teaser rate. then they up sell you. Olivia, Rachel, whoever your emailing/chatting with is someone using a fake name. Stay away.

15 de junho de 2023
Avaliação não solicitada
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Resposta da Nabers Group

Hello there. Can you explain what you are describing? We don't have any record of you in our system and we don't offer a teaser rate for anything. Our rates are published transparently at solo401k.com/pricing

Avaliado com 5 de um total de 5 estrelas

Relief

Rachel and team have been prompt at addressing concerns. Especially while the previous Roth IRA custodian was bleeding me dry with it's 'monthly custodial fees', Nabers Group was searching for options to sidestep this.

They have guided me in transitioning to a different 'no hassles' custodian. While this transition is not yet complete, but it appears to be in the works.

Thanks to Nabers Group.

9 de março de 2024
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Resposta da Nabers Group

Thanks for your excellent feedback and we're so glad to be on this journey with you and help you save some money, too! Fingers crossed the transition will be completed successfully very soon! More to follow.

Avaliado com 5 de um total de 5 estrelas

Quick answers and revisions

I recently needed to revise my Solo401K. Rachel and Olivia quickly answered tons of questions while I navigated the best options. Then the revision was done quickly so I could move on with the next steps towards investing! They are tops in their field!

5 de março de 2024
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Resposta da Nabers Group

Thanks for your feedback, Sue and so glad to hear you were able to get the updates needed and get your questions answered!

Avaliado com 5 de um total de 5 estrelas

Awesome Solo401k firm

Awesome Solo401k firm! Responsive and stable

26 de fevereiro de 2024
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Resposta da Nabers Group

Thank you for your feedback! Happy to be here to support you on your wealth building journey.

Avaliado com 3 de um total de 5 estrelas

Customer service and response to inquiries need improvement

Only concern with yearly fees .slow to respond on inquiries

25 de fevereiro de 2024
logotipo da Nabers Group

Resposta da Nabers Group

Hi there, thanks for your feedback. I show your account was 90+ days past due in payment and we sent you several emails to help get your account current.

I don't show you submitted any questions or requests for help regarding your plan via our live online chat, voicemails, emails, our Weekly Q&A sessions, or our interactive Plan Owner Community. It does look like you used a different email address for your anonymous review than what we have on file for your Solo 401k plan.

If you have questions that remain unanswered, reach out to us via one of the channels above and we'll be happy to see how we can help.

Avaliado com 1 de um total de 5 estrelas

Canceled a meeting request to answer…

Canceled a meeting request to answer questions and instead tried to refer me to join an online community. Delayed my moving my money to them. Sorry I ever signed up with them.

29 de janeiro de 2024
logotipo da Nabers Group

Resposta da Nabers Group

Thanks for your feedback, Rebecca.

We cannot give personalized tax, legal, or investment advice. Sometimes people try to use us as a free CPA or attorney and we are neither. We do provide educational resources to help you do your job as the plan owner, administrator, and participant.

At your request, we have refunded your Solo 401k plan setup fee in full since it seems a self directed Solo 401k plan is not the right fit (and that's OK!). We wish you the best of luck in your future endeavors and thank you again for your clear feedback.

Avaliado com 5 de um total de 5 estrelas

Rachel is just so knowledgeable about…

Rachel is just so knowledgeable about the product, she has been able to answer all my inquiries. It's truly a pleasure and comfort working with her for assistance.

10 de janeiro de 2024
Avaliação não solicitada
logotipo da Nabers Group

Resposta da Nabers Group

Thank you, Scott. We're glad to be on this journey with you as you take control of your financial future.

Avaliado com 5 de um total de 5 estrelas

Nabers Group is Excellent!

Nabers group has been very helpful. I would highly recommend them. Their customer service is great and that was important to me. I'm definitely happy I went with their service.

8 de janeiro de 2024
Avaliação não solicitada
logotipo da Nabers Group

Resposta da Nabers Group

Thank you, Oliver. We appreciate your kind words and will continue to work hard to ensure you have the support you need for your Solo 401k plan.

Avaliado com 5 de um total de 5 estrelas

Easy and super fast account opening…

Easy and super fast account opening process. Staff are very responsive and engage well with clients.

4 de janeiro de 2024
logotipo da Nabers Group

Resposta da Nabers Group

Thanks so much for your feedback and glad to hear it's been a positive experience in your getting control of your retirement funds!

Avaliado com 5 de um total de 5 estrelas

Easy to use

Easy to use. Great customer service!

4 de janeiro de 2024
logotipo da Nabers Group

Resposta da Nabers Group

Way to go Jill and thank you for your awesome feedback!

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

The response from chatting is very clear and accurate and fast for all my questions. So it makes me feel Nabers is easy to use as your customer.

26 de dezembro de 2023
logotipo da Nabers Group

Resposta da Nabers Group

Thank you so much for your candid feedback. We're always here to help ensure you have the support you need for your retirement plan and your financial future!

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