Nabers Group Avaliações 

273
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I've had my Nabers Group Solo 401k plan for going on 4 years now. They continue to release new software tools making it easy to manage my own 401k plan. And their customer service is excellent.... Ver mais

Avaliado com 3 de um total de 5 estrelas

I have 3 different accounts with Nabers and after a difficult situation they looked at intended new policy and decided to not go that direction. Rather they will hold my accounts as legacy ‘plans’ at... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

I am still not setup. Playing phone tag with my rep. Need guidance on setting up the accounts and how to effectively use the trust and LLC. I think Nabler's over estimates the knowledge of the self em... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I miss talking to a real human. Nabers has a fine product offering, however, I was very disappointed during the set up process to discover that the rep who sold me on the Nabers experience via the ph... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

273 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(273)

2 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

It requires more knowledge than a…

It requires more knowledge than a casual read to know the meaning of the vast paperwork we must sign. It's disruptive to have to stop & email each question for an answer in order to proceed. Even then, I'm not sure I understand the implications.

7 de agosto de 2023
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Resposta da Nabers Group

Thanks for your clear feedback, Anna. We have various support channels, including our Community-based support (with our in-house experts and other Solo 401k plan owners answering questions regularly!), in addition to our Knowledge Base, live chat, and weekly Q&A sessions.

I know the 401k plan can be overwhelming - there's a lot to it which is why we make our network of partners available, too (banks, CPAs, attorneys, investment ideas, etc).

Please utilize our support channels so we can continue to support you - your retirement goals are worth it.

Avaliado com 4 de um total de 5 estrelas

I miss talking to a real human

I miss talking to a real human. Nabers has a fine product offering, however, I was very disappointed during the set up process to discover that the rep who sold me on the Nabers experience via the phone would no longer be my point of contact. Now all communication is via email/chat. Does Nabers respond? Yes, but I would really enjoy picking up the phone and having a simple live conversation when I have a question.

24 de julho de 2023
logotipo da Nabers Group

Resposta da Nabers Group

Hi Ron, thanks so much for this excellent feedback. We are considering adding a phone support option and will certainly keep you posted once that's live. In the meantime, I'm glad you're getting all your questions answered quickly by the email and chat support team!

Avaliado com 5 de um total de 5 estrelas

Participant loan application

I had never done this process (participant loan) before. I was helped, very patiently (as always), through the application. I thought I would be working on getting this loan for a couple of days. I was through, and completed the wire transfer in about an hour. Thank you, Nabers!

28 de julho de 2023
Avaliação não solicitada
logotipo da Nabers Group

Resposta da Nabers Group

Thanks so much for your feedback, Steve. We'll keep working to create tools that make using your Solo 401k even easier. Excited to be on this journey with you!

Avaliado com 5 de um total de 5 estrelas

Amazing service for my Solo 401k

The process of obtaining my Solo 401K was a breeze with these guys. Process was simple and informative.

What sets them apart is their 24/7 customer support with real people that actually know what they are talking about. It almost feels like the founders are the ones in the trenches answering questions daily.

Their community is very strong due to this. 10/10 would absolutely recommend.

28 de julho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Patient and always ready to help

Everyone I had contact with at Nabors was very helpful and willing to answer all of my questions.

12 de julho de 2023
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Resposta da Nabers Group

Thanks for the great feedback, Kevin. Happy to help any way we can!

Avaliado com 5 de um total de 5 estrelas

Easy to setup Solo 401K

Really made it easy to setup a solo 401K for my new LLC.

15 de junho de 2023
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Resposta da Nabers Group

So glad to hear this, Bill and we're excited to continue working with you!

Avaliado com 5 de um total de 5 estrelas

Very responsive team

The Nabers group facilitated a great onboarding experience. Rachel and the team were very responsive to my questions and service requests.

26 de junho de 2023
logotipo da Nabers Group

Resposta da Nabers Group

Thanks so much for your feedback and we'll continue to work hard to deliver even more features and benefits for your Solo 401k!

Avaliado com 5 de um total de 5 estrelas

It does pay to shop around its your money

It's important to know I was looking at a competitors program, for comparison my accountant recommended I look at the Nabor's Group. When I compared the differences in services I did not see any. I went back to the competing firm and they had no answer for the fee difference. I am not talking about a few dollars but hundreds of dollars. It would have a big difference over time. Thank you Nabors Group!

18 de junho de 2023
Avaliado com 5 de um total de 5 estrelas

Extraordinary Service

Nabers is NOT shy on great customer service. I have been totally thrilled with the responsiveness of this organization. I receive helpful information on a consistent basis. Truly a helpful friendly company.

13 de junho de 2023
Avaliado com 4 de um total de 5 estrelas

Excellent help establishing account for self-directed investing

Overall the experience with the Nabers Group is excellent. While situations differ from one client to another, it would be nice if they offered some online tutorials that stepped through fundamentals of setup restrictions and maintenance. Maybe they do have them, but in my busyness I've overlooked them. They do have a Facebook presence that is actively engaged and very helpful.

9 de maio de 2023
Avaliado com 5 de um total de 5 estrelas

Easy setup

Easy setup. Good links to information to answer questions. Support staff very helpful and knowledgeable.

19 de abril de 2023
Avaliado com 4 de um total de 5 estrelas

Nabors in review after 3 years.

Nabors is completely thorough. They provide exactly what they offer and give excellant service after the sale. They also update on a regular basis on new opportunities. Have nothing negative to report.

12 de abril de 2023
Avaliado com 5 de um total de 5 estrelas

Nabers Group is the most qualified…

Nabers Group is the most qualified Solo401K provider that I found from doing extensive research. I found after enrollment they continued to provide excellent education & support...and sharing any industry updates. Solo 401K is an amazing tool!

1 de março de 2023
Avaliado com 5 de um total de 5 estrelas

Awesome service!

Chelsea was very knowledgeable and was able to direct my questions to the right people. She double checked my brokerage account applications, which was really nice reassurance!

15 de março de 2023
Avaliação não solicitada

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