Nabers Group Avaliações 

273
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I've had my Nabers Group Solo 401k plan for going on 4 years now. They continue to release new software tools making it easy to manage my own 401k plan. And their customer service is excellent.... Ver mais

Avaliado com 3 de um total de 5 estrelas

I have 3 different accounts with Nabers and after a difficult situation they looked at intended new policy and decided to not go that direction. Rather they will hold my accounts as legacy ‘plans’ at... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

I am still not setup. Playing phone tag with my rep. Need guidance on setting up the accounts and how to effectively use the trust and LLC. I think Nabler's over estimates the knowledge of the self em... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I miss talking to a real human. Nabers has a fine product offering, however, I was very disappointed during the set up process to discover that the rep who sold me on the Nabers experience via the ph... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

273 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(273)

2 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Nabers Group was very easy to work with…

Nabers Group was very easy to work with to set-up the account, I did an LLC in addition to a Solo 401K. They were very responsive via both email and phone contact when I had questions and had good, helpful suggestions....very smooth!

13 de abril de 2022
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Resposta da Nabers Group

Thank you Gregg. We're glad you've had a smooth experience!

Avaliado com 5 de um total de 5 estrelas

Great Customer Service

I was in a time crunch to get my Solo401K open and funded so that I could make an investment. I had some questions along the way and received excellent customer service each time that I called. Combined with their pricing and fees, I don’t know that you can find a better combination.

8 de abril de 2022
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Resposta da Nabers Group

Thanks for your great feedback, Todd! Glad we could help you get things done quick and efficient. Now onto the fun part - investing with your retirement funds!

Avaliado com 3 de um total de 5 estrelas

I am still not setup

I am still not setup. Playing phone tag with my rep. Need guidance on setting up the accounts and how to effectively use the trust and LLC. I think Nabler's over estimates the knowledge of the self employed to navigate multi state paper work and aligning up with the IRS. getting invoices from the state of Wyoming for the LLC I had no idea I would be receiving.

30 de março de 2022
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Resposta da Nabers Group

Thanks for your feedback, Mickey. It looks like you submitted your Solo 401k application on March 16th at 9:25 pm. We completed and delivered your 401k documents to your online portal on March 17th at 8:45 am. We're happy to support you in getting your questions answered for taking next steps. You did sign up for the Roth IRA LLC as well, but those aren't invoices from Wyoming. They are receipts (we paid your setup fees as part of the plan setup), so you have those for your records. Our team is on chat at Solo401k.com ready to make sure you get the help you need to use your retirement plan.

Avaliado com 5 de um total de 5 estrelas

I was hesitant to transfer my existing…

I was hesitant to transfer my existing solo 401k plan from another company, but I was blown away by Josh and his team at Nabors. They answered all of my questions, and explained the somewhat confusing process clearly. Customer service is outstanding. Highly recommend.

22 de março de 2022
Avaliação não solicitada
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Resposta da Nabers Group

Thank you for your kind words, Jennifer. We're glad to be here to support you and will continue to improve our product and tools to make things even easier on you.

Avaliado com 5 de um total de 5 estrelas

A world-class product (and support team!) for setting up a self-directed 401k

Nabers and Solo401k have been absolutely crucial in me gaining any sort of understanding of the super complicated self-directed 401k process. They set up my LLC and uploaded all of the documents in just a few days into their dashboard — super clean. Their real value comes in their support team and docs. I have messaged them at least 5 times asking very pointed questions and they always get back within seconds with amazing answers. It's like having a financial consultant by your side — unreal. I couldn't recommend them more!

22 de março de 2022
Avaliação não solicitada
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Resposta da Nabers Group

Appreciate your feedback, Hunter! We'll keep working to improve our product so it's even easier to use your Solo 401k and invest your retirement funds your way!

Avaliado com 5 de um total de 5 estrelas

This A 100% Recommendation

This a 100% recommendation! It's rare to find a company (from back of the house to Customer Service) with such conscientious, professional service. I had many questions, being a bit of a neophyte when it comes to trusts and such. However the Customer Service reps were so helpful, knowledgeable and courteous that I had my trust/Solo 401K set up in a day basically (the paperwork came back to me, and I'm not kidding, 45 minutes). Now I'm on to setting up the trust bank account, and feeling very excited about the future! Sincere thanks to the team at Nabers.com.

17 de março de 2022
Avaliação não solicitada
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Resposta da Nabers Group

Thanks for your kind feedback, Jesse and congratulations on taking this step toward your financial freedom! We'll keep working to improve our product so you have the tools you need to get things done even faster. Glad to be on your team.

Avaliado com 5 de um total de 5 estrelas

My experience talking with Chelsea and…

My experience talking with Chelsea and Ilana was extremely positive. They were both knowledgeable and patient when responding to admittedly pesky questions. Their clarity and professionalism were beyond my expectations.

9 de março de 2022
Avaliação não solicitada
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Resposta da Nabers Group

Thank you, Richard! Our team loves to support you - our product users! We're so glad you're taking control of your retirement future and will continue to make our product even better, easier to use, and ensure you have more tools at your fingertips!

Avaliado com 5 de um total de 5 estrelas

Hello,

Hello,

Larry Lassiter provide OUTSTANDING support assisting me in setting up a Vanguard Brokerage Account for my Solo 401 Trust. Extremely patient and professional. Greatly appreciated!

28 de fevereiro de 2022
Avaliação não solicitada
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Resposta da Nabers Group

Thank you, Joseph. We love our team and are so glad they were helpful to you. We'll continue to make our product even easier to use so you can focus on the fun stuff - growing your retirement future!

Avaliado com 5 de um total de 5 estrelas

Knowledgeable and Caring

Love the fact that you really do your best answering all the questions! A lot of financial institutions are not familiar with Solo401K. Your expertise and willingness to help made the journey possible.

21 de fevereiro de 2022
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Resposta da Nabers Group

Thanks, Will! Our mission is to take self-directed investing mainstream and we are constantly working hard to make that a reality for our users! We'll continue to improve our product and tools to make things even easier for you. Glad to be here on this journey with you :-)

Avaliado com 5 de um total de 5 estrelas

Smooth

Smooth, painless process.

18 de fevereiro de 2022
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Resposta da Nabers Group

Thanks for your awesome feedback and glad our product is helpful!

Avaliado com 2 de um total de 5 estrelas

After just joining

After just joining, using their services to restate an existing Solo 401k, I sent an email question on how to complete a required document. Rather than getting a reply I was required to wait for their next webcast a few days in the future! Poor customer service in my opinion.

12 de fevereiro de 2022
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Resposta da Nabers Group

Thanks for your feedback, Linda. I reviewed our email records and don't see any questions posted from you. We want to provide the best user support possible for our product. That's why we have Specialists ready to help via online chat Monday - Friday from 8 am - 6 pm MT. Feel free to send us a message anytime and we'll be here to help.

Avaliado com 5 de um total de 5 estrelas

Everything was handled quickly and…

Everything was handled quickly and efficiently. All of my questions were answered to my satisfaction and it was easy for me to make a decision to move forward with this option.

7 de fevereiro de 2022
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Resposta da Nabers Group

Thanks, Sandra. We appreciate your feedback and we'll continue to release features and make things even easier for you so your experience as a product user gets better and better!

Avaliado com 5 de um total de 5 estrelas

Great value

I did research first, considering taking the free, DIY approach to setting up my Solo 401k and quickly got lost in the paperwork and process. Understanding how much of my time that would have taken, I can say that the value far exceeded the cost for Nabers Group services in setting up my Solo 401k. I continue to find value in their recommendations for banks that are easy to work with and their wide variety of online learning resources too. Thanks Nabers!

5 de fevereiro de 2022
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Resposta da Nabers Group

Wonderful feedback, and thank you Kelly. We're glad you found the product easy to use and we'll keep working hard to make things easier, faster, and even better for you and our users!

Avaliado com 5 de um total de 5 estrelas

I needed to set up a solo 401K and only…

I needed to set up a solo 401K and only had days before the end of the year to get it completed. Nabers Group communication was outstanding through the entire process and the 401K was set up in time. So far they have assisted in setting up my Gemini account as well as my TD Ameritrade account. I'm new to all this, and was overwhelmed to say the least. Nabers Group walked me through everything and in the process I have gained knowledge that will help me build my portfolio that will hopefully one day set me up for financial freedom.

18 de janeiro de 2022
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Resposta da Nabers Group

Thanks for your feedback, Mario. We're so glad to know our product was helpful and we'll continue to work to improve systems to it gets better and better. Cheers to moving toward financial freedom!

Avaliado com 5 de um total de 5 estrelas

Amazing service

Amazing service, and well priced. Very knowledgeable support team, who never get frustrated even with your questions with obvious answers. Best part was I made a mistake in LLC name, and they fixed it even after the docs were finalized with the company registrars.

18 de janeiro de 2022
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Resposta da Nabers Group

Thank you, Sudhir. We appreciate your feedback and are happy to support your successful journey with our product! Keep up the great work :-)

Avaliado com 5 de um total de 5 estrelas

Professional and humble people

I have recently joined Nabers Group and I really like the way they are working, I am learning amazing things with the team. overall they are all very professional and skilled people.

17 de janeiro de 2022
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Resposta da Nabers Group

Thank you for your kind feedback. We are so glad to have you with us and will continue to make the product better and better!

Avaliado com 5 de um total de 5 estrelas

Best Customer Service Hands-Down

The solo 401(k) product provided is excellent, covering almost all the aspects that would benefit a small business owner. The sign up process was very efficient, simple and well supported by the team. The customer service has been one of the best I have ever experienced. The customer service team is very knowledgeable, quick to respond and act, provides excellent guidance and links to documentation as-well.

I'll highly recommend the product and the service that comes with it. Appreciate the Nabers Group's use the technology (excellent website, chat features, document repository, etc) to its advantage and make life easy for its customers/clients. Keep it going the same way!

17 de janeiro de 2022
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Resposta da Nabers Group

Thank you so much for your kind words! We so appreciate this feedback and the hard work you put in every day running your business. Glad to be on your team as you move toward financial freedom and we'll continue to improve our product so it's even easier, faster, and better each day!

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