Naked Solar Ltd Avaliações 

73
•
O TrustScore é 5 de um total de 5

4,8

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We've just had a Powerwall system fitted. Naked were excellent from start to finish, Bobby was very helpful all the way through, the on site survey was good and very clear in explaining things. And t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Battery and solars fitted, didnt hassle me after the 1st inquiry, all the information about how it would work and energy made was great to see. Thought the whole process i felt when I asked somethin... Ver mais

Avaliado com 5 de um total de 5 estrelas

Friendly, knowledgeable staff, an easy install process with great products and useful advice. Second time using Naked Solar and would definitely use again. A decent, reliable company who deserve to do... Ver mais

Avaliado com 5 de um total de 5 estrelas

We are very happy with our new solar power system (panels, battery and gateway) supplied and installed by Naked Solar. At all stages, the staff were very informative, professional and friendly. We wo... Ver mais

Detalhes da empresa

  1. Empresa de energia solar

Escrito pela empresa

Multi award winning Naked Solar have been recognised for their outstanding customer service and high quality installations. Winner of National UK Solar installer 2016 and Silver for UK installer 2017, Naked Solar provide an informed choice as they supply any products on the UK market. More recently they were voted the South Wests Best Solar Installer (2019. 2020. 2021. 2022. 2023) Using PV Sol professional PV design software, Naked Solar provide customers with accurate forecasts and as many options as are required to ensure their customers make an informed choice. Their friendly helpful staff enjoy talking about Solar and Battery Storage with the many benefits it can bring, give them a call. Tesla Certified Premium Installer, Sunpower Premier Partner, MCS Approved, Insurance Backed Guarantee, 10 Year Workmanship Warranty. Learn everything you need to know about Solar & associated systems on the Naked Solar website.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

73 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(73)

45 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Powerwall 2

Beccy and Kristie were brilliant .kept me informed throughout very professional as well as the top notch electrician and panel fitters.would highly recommend naked solar. Powerwall 2 working a treat. Thank you all Paul.

26 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant job, Naked Solar are the best

Brilliant job, Naked Solar are the best. Tidy, efficient and thoughtful with a great job from design to install. A Special thanks to Kristie who restored our faith in Solar after a bad experience and also Rob and Martin for a great installation not forgetting the panel installers who were so quick and professional. Also the scaffolder's who did a great job. Definitely recommended.

6 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant system design

Brilliant system design. Friendly and efficient service. Very neat installation (thanks Charlie!).

There were some delays - but that was due to Tesla Powerwall availability. Also not the cheapest - but worth the money for the service, clean install and helpful email and phone calls.

25 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant company - thanks for being so honest!

Brilliant company, we first used Naked Solar in 2015 to install a small array of panels. Since then we had to have them out to move an inverter in 2018 and they have also visited again this August 2023 due to an inverter fault which required replacement.

Despite the inverter not being under manufactures warranty, Jacob at Naked Solar kindly honoured what was mistakenly detailed on the original paperwork/invoice, despite us not knowing or checking this which is an extremely honest and kind gesture.

The electrician they sent to replace the inverter was extremely kind and got the job down in no time at all and left everything in perfect order. I was also impressed as I was kept up to date on their planned arrival time and was made sure I was happy with everything before the electrician left site.

Thanks very much Naked Solar - keep up the amazing work and I will certainly be continuing to recommending you to others!

30 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Extremely happy with Naked Solar

I’ve been extremely happy with every aspect of Naked Solar’s work – from the initial contact to the final electrical installation. Everyone I’ve had contact with has been helpful, courteous and professional. All did exemplary work, with the planner and surveyor offering generous and thoughtful advice, the focus of which was clearly to serve my best interests rather than simply trying to make money. Costs were fair and reasonable, and everything happened on time and without a hitch.The entire process has been a pleasure.

10 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A perfect solar installation experience

I needed advice and got fair and impartial help. I chose Naked Solar on the basis of their professionalism but had no idea what to expect with my historic house.
I left them working on the installation and returned to find the best installation i have ever seen. They took so much care to install everything neatly and tidily. It should be used as a model to teach solar companies that installations can be done well with pride and care

24 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Well, I can honestly say I cannot find a single thing to moan about, the surveyor, installers and the electricians were genuinely all brilliant, friendly, punctual, tidy etc etc. Would happily recommend Naked Solar to anybody who asks.

19 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Would recommend in a flash

Brilliant company, and one that I would recommend in a flash.
This company investigated issues with our existing solar panels, with the resolution being to replace all the panels and mounting gear, and we opted for a battery. All the way from initial survey to finishing the work was done with a professional manner, with the final install being of very high standard, and all with timely updates by Tim H.

13 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A great company, thank you.

From start to finish Naked Solar was great. From first enquiring, to having the team install - I was kept up to date and informed of the whole process and explained the best options to go for with solar. A pre-installation check and install date was promptly booked after discussing the options regarding the panels. All the team were very friendly and happy to help me. The installation team on the day were great and then once installed, explained how to use my soliscloud app! Would recommend this company to everyone, thank you Naked Solar.

20 de fevereiro de 2023
Avaliação não solicitada
logotipo da Naked Solar Ltd

Resposta da Naked Solar Ltd

Hello Jessica, thank you for taking the time to leave a review.
We are really pleased that your solar journey has gone to plan and that every member of the team you encountered was helpful.

Avaliado com 1 de um total de 5 estrelas

Long Wait Then Hope They Contact You

Last summer I contacted Naked Solar and sent them images of my property with regard to having solar panels I told them I was interested they advised me unfortunately they are very busy and they would not be able to have a telephone consult until February 2023. The date was arranged and eventually after such a long wait on the actual day I was ready to take there call reminded by my phones calendar but no phone call came but I received an email saying they had tried to call me but couldn’t get through and advised me there was availability later in the week.
I emailed back (I have proof of sending) wanting to make sure I received the telephone consultation saying our phones are all working no missed calls and no message on our voicemail. I requested in my email response if they could advise what number they called so that this would allow us to receive the telephone consult making sure they were calling the right number as i had waited many months for.
Six days have now gone by no response from my email.
So after waiting many many months I am no further forward and if a telephone consult which is simple, well it does not give me confidence in this company doing an installation. I will now look elsewhere and hopefully not many many months for a call back

22 de fevereiro de 2023
Avaliação não solicitada
logotipo da Naked Solar Ltd

Resposta da Naked Solar Ltd

Hello Mel, Thank you for taking the time to leave us a review.

We have conducted a thorough investigation into your particular case and can see that one of our consultants did try and contact you as arranged, however the number inputted on our website at enquiry stage was incorrect. However we appreciate that waiting 6 days for a reply to your email did fall below our standards of customer service and we can only apologise for this. Our Sales Manager Jake has also emailed you should you wish to discuss this further.

We were inundated with enquiries last summer, which unfortunately took longer than usual to process. During this busy time we even took the decision to close our books to any new enquiries whilst we dealt with the backlog of customers wanting solar. We also invested heavily in recruitment and training which has allowed us to reduce the lead times for installs significantly.

Avaliado com 5 de um total de 5 estrelas

Long time from order to install

Long time from order to install. But that was due to supply constraints of Tesla batteries.
2 days to install a Tesla Powerwall and Gateway.
The biggest issue was getting a good earth due to living in Cornwall where granite is the rock strata just below thin topsoil. This eventually required 5 earth stakes to be fitted before the install could complete. Apart from that it was a very clean installation with no mess left afterwards
Nothing was too much trouble for those 2 fitters and it was flipping freezing outside and never got above 5deg c.
I cannot speak highly enough of Naked Solar. Use these guys if you are planning solar or Tesla Powerwall, you will not go wrong.
I already had the solar panels, but the addition of the Tesla has taken it to a new level. No more powercuts for us as we get them constantly here in a rural location

8 de dezembro de 2022
Avaliação não solicitada
logotipo da Naked Solar Ltd

Resposta da Naked Solar Ltd

Hello Steve, thank you for leaving a review. Us and Tesla have been working really hard to reduce wait times. Naked Solar have spent the last 12 months heavily investing in recruitment and training. Tesla have smoothed out the supply issues as a result of Covid etc and are now supplying us with regular amounts every month.

Avaliado com 5 de um total de 5 estrelas

*****Great Company*****

We went with Naked Solar following a bad experience with another company resulting in High Court Action being taken which left us feeling angry, annoyed and let down.

Naked Solar came recommended via some friends who had used them previously and were so glad we went with them as we couldn't be more pleased with our installation.

From our initial enquiry the staff at Naked Solar couldn't of been more helpful, they went through everything meticulously! From how we planned to use the system (I.e solar only to solar plus battery storage etc), how our house was set up and could benefit from Solar, nothing was too much trouble and the advice and design Naked Solar came up with meant we a actually ended up with a more productive and improved system than what we had in mind to start with within our budget.

The installation team were top notch and stuck to planned dates and arrived when they said they would. The installation team installing the panels were great and had everything on the roof in the timescale they said it'd be done by. And once done left everything clean and tidied as if they'd not been there!!!

The electrical engineer arrived on the date that booked and again was spot on with everything! Everything was connected and up and running in the time stated. At the end we couldn't tell anything had been done, every room that had been worked in was left clean and tidy and as if they hadn't been there!

The team spent time going through the system and showed me where every bit of equipment was fitted and what each part of the system did. I was shown how to setup the monitoring app, how it worked and how to go through the information displayed.

I honestly can't recommend Naked Solar enough and wouldn't hesitate in using them again or recommending them!!! The team at Naked Solar couldn't of been more helpful and nothing was too much trouble for them.

1 de julho de 2022
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais