Nala's Baby Avaliações 

2.017
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

From start to finish my experience overall was very good ,viewed items and all offers with ease,then paid with ease I was happy with the prompt turnaround of the items and received packaged well... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent service I bought the bundle set for my baby grand daughter but love the smell so much I bought the moisturising lotion for myself. It feels gentle, smells gorgeous without being overpo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was a bit apprehensive at first as I usually purchase products from Boots, but they were sold out. I’m so glad I decided to order direct instead! The products are great quality, my order was dispatc... Ver mais

Avaliado com 5 de um total de 5 estrelas

As a mum of two girls, the only products I use on their hair are from Nala’s Baby, especially the detangling spray. I’ve been buying it ever since it launched and absolutely love it. I did recently... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Máquina de venda de produtos de cuidados com a pele
  2. Loja para Bebês
  3. Loja de produtos para cabelo

Escrito pela empresa

Nala’s Baby was created from a genuine place of love before anything else, from a family that wanted the absolute best for their daughter’s hair & skin. We offer a natural, clean and trusted take on skin and hair care for the family. Our products have been scientifically created to cater to your little one from a newborn all the way through to childhood. Here at Nala’s Baby, we understand how sensitive your baby’s skin can be, and how important it is to choose the right products without worry. Our products are natural, soothing and nourishing, with beneficial ingredients for your little cub. Our entire natural range is paediatrician and dermatologcally approved. We are also suitable for sensitive skin, as well as being vegan, tear free and cruelty free. Being socially responsible, it was a priority for us to source ethically and ensure our products are environmentally friendly and recyclable. We are also rated 0 (cleanest) on the world’s largest ingredient rating app, ‘Think Dirty’. We are proud to be the only baby brand in Boots retail stores with a verified range that achieves this rating. Nala’s Baby is a brand you can trust with your little cub’s skin and well-being.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 91% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(2.017)

403 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Must buy for your child!!

We ordered for my daughter a while ago and this year for her birthday she asked for a Nalas top up! She’s 7! I think that speaks for its self. I had a question so emailed and was replied to very quickly, my question answered and sorted with ease. The delivery was also quick. Sensibly packaged so the gift box came unscathed and in perfect condition.

Safe to say we had a very happy birthday girl! Thankyou Nalas baby!

6 de fevereiro de 2026
logotipo da Nala's Baby

Resposta da Nala's Baby

Hi Liss,

That’s so lovely to hear! A huge thank you to you and your daughter for being a part of the Nala's Baby family - we appreciate you and hope the top-up was enjoyed! 💛

Avaliado com 5 de um total de 5 estrelas

Nala’s baby are just Fabulous

Nala’s baby are just Fabulous! not only are their products fantastic and leave my baby super soft and smelling great (nice scent but not overpowering his lovely baby smell) their customer service is second to none. I live abroad and they have been very speedy in responding to any queries and have really helped me out when I missed my delivery! Can’t recommend them enough! Truly lovely products from truly lovely people.

4 de fevereiro de 2026
Avaliação não solicitada
logotipo da Nala's Baby

Resposta da Nala's Baby

Hi Rosie,

Thank you so much for sharing this! We’re thrilled your little one is loving the products and that our team could help make things easier for you 🫶

Avaliado com 5 de um total de 5 estrelas

Products smell delightful

Products smell delightful.
Good shipping time

14 de outubro de 2025
logotipo da Nala's Baby

Resposta da Nala's Baby

Hi Danetta,

That's amazing to hear, we're so glad you're enjoying the products 🫶

Avaliado com 5 de um total de 5 estrelas

Ordered 2 body butters and a bath set

Ordered 2 body butters and a bath set, really good, in terms of moisturising my boys skin, and the lovely sent. In the website there are plenty of products, I am really pleased with the risk takknh

12 de janeiro de 2026
logotipo da Nala's Baby

Resposta da Nala's Baby

Hi Carla,

thank you so much for your order! We're so glad you're satisfied with the products and your experience with us 💛

Avaliado com 5 de um total de 5 estrelas

Products That Truly Make a Difference

I cannot recommend Nala’s Baby products highly enough. My boyfriend has suffered from severe eczema for years and has tried countless creams prescribed by doctors, many of which provided little to no relief. After discovering Nala’s Baby, the difference has been truly remarkable.

For the past year, these products have become an essential part of his skincare routine, helping to soothe his skin and provide a level of comfort we had almost given up hope of finding. It is rare to come across products that genuinely deliver on their promise, but Nala’s Baby has exceeded our expectations.

If you or a loved one struggle with eczema or sensitive skin, I would strongly encourage you to try these products. They have made a meaningful difference in our lives, and we are incredibly grateful to have found them.

30 de janeiro de 2026
Avaliação não solicitada
logotipo da Nala's Baby

Resposta da Nala's Baby

Hi Charlie,

Thank you so much for sharing this — it really means a lot to us. We’re so glad to hear that Nala’s Baby has made such a difference for your boyfriend’s eczema and become a trusted part of his skincare routine.

Hearing stories like yours reminds us why we do what we do, and we’re truly grateful for your support and recommendation 💛

Avaliado com 5 de um total de 5 estrelas

Prompt delivery

Packaged well and delivery was very fast

4 de fevereiro de 2025
logotipo da Nala's Baby

Resposta da Nala's Baby

Hi Bukola,

we're delighted to hear that you enjoyed a smooth experience ☺️

Avaliado com 5 de um total de 5 estrelas

Amazing products

I am trying the vanilla cloud set (body oil, body butter and shower gel). They smell absolutely amazing and they are very gentle on my skin, which is very sensitive, super dry and dehydrated. Very fast delivery too. Highly recommend!

21 de janeiro de 2026
logotipo da Nala's Baby

Resposta da Nala's Baby

Hi Gibiino,

We’re so glad you’re enjoying the Vanilla Cloud set - thank you for the recommendation! 🥰

Avaliado com 5 de um total de 5 estrelas

Excellent quick service and product

Excellent quick service. Love the products. The whole family uses the hair and body products. As we have sensitive skin and suffer from a lot of allergies. Since using the Nala baby products our skin is lovely and soft with no issues. Our favourite one is the Vanilla Cloud, as it smells so nice. Value for money too. Thank you

22 de janeiro de 2026
logotipo da Nala's Baby

Resposta da Nala's Baby

Hi Nickie,

We’re so happy to hear this! It’s wonderful that the whole family can enjoy the products - that’s exactly what we love to hear 🥰

Avaliado com 5 de um total de 5 estrelas

Sorted my boys dry skin super quick!

We’ve been using Nalas Baby for a week on our 6 week old.
His skin was super dry, especially his forehead. In two days this cleared up, and he smells amazing!
We’ve also been using the hair moisturiser for his curls (the few he has!)
The sprays are just great, and leave a super fresh smell.

21 de janeiro de 2026
logotipo da Nala's Baby

Resposta da Nala's Baby

Hi Elena,

Thank you for sharing! We’re so happy to hear our products have helped clear your little one’s dry skin so quickly. It’s wonderful that you’re enjoying the hair moisturiser and sprays too. Thank you for your support 🫶

Avaliado com 5 de um total de 5 estrelas

Delivery was very fast

Delivery was very fast ! I love their products because they’re natural and smell amazing .

19 de janeiro de 2026
logotipo da Nala's Baby

Resposta da Nala's Baby

Hi Laura,

Thank you so much for the lovely review, we're delighted that you're enjoying our products ✨

Avaliado com 5 de um total de 5 estrelas

The item i ordered wasn't in stock so…

The item i ordered wasn't in stock so they sent me a more expensive gift set for the same price and have also promised to send the out of stock item once its back in stock for free! Amazing customer service!

21 de janeiro de 2026
Avaliação não solicitada
logotipo da Nala's Baby

Resposta da Nala's Baby

Hi Laura,

We’re so glad you’re happy with the gift set and our service, thank you for taking the time to leave a review about your experience ✨

Avaliado com 5 de um total de 5 estrelas

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I had a fantastic experience with this company. Although the item I originally ordered was out of stock, they went above and beyond by sending me a higher-value gift set at no extra charge. It was such a pleasant surprise and completely exceeded my expectations. Thoughtful service like this really stands out — I’ll definitely be ordering again!

23 de janeiro de 2026
Avaliação não solicitada
logotipo da Nala's Baby

Resposta da Nala's Baby

Hey Becks,

We’re thrilled to hear your experience exceeded expectations and that you enjoyed the gift set. Your kind words mean a lot, and we can’t wait to welcome you back! 💛

Avaliado com 5 de um total de 5 estrelas

Best Scent

Absolutely love the scent of the cream and oil I ordered in their Black Friday sale, I will definitely be ordering again.

Vanilla cloud is the perfect scent

1 de dezembro de 2025
logotipo da Nala's Baby

Resposta da Nala's Baby

Hi Monique,

Thank you so much! We’re delighted you love the Vanilla Cloud scent - we can’t wait to welcome you back ☺️

Avaliado com 5 de um total de 5 estrelas

Love it

I bought the items for new born baby and they were lovely!

16 de janeiro de 2026
logotipo da Nala's Baby

Resposta da Nala's Baby

Hi Baldwin,

So glad you're a fan of our products, thank you for shopping with us! 💛

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