The quality of the product is shocking. I purchased a jacket secondhand however still very expensive and the leather is peeling off. It is not unwearable. I had only had it for a few months when this... Ver mais
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Veja o que dizem as avaliações
Never buy this brand by online I order shot in January 2026 the item never arrived until this day, they know my package never arrived to me but they do not also give refund. Complaint to customer care... Ver mais
I‘ve purchased several items over the years and still love all of them, especially the outerwear pieces (one coat and one jacket). Never had any trouble whatsoever, the packages always arrived neatly... Ver mais
J’ai acheté une chemise très chère chez eux et après deux lavages (à 30° comme indiqué sur l’étiquette) les manches se sont déchirées. J’ai envoyé une photo au SAV qui m’a dit qu’il ne fallait pas l... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Founded in Budapest, by Sandra Sándor in 2005, Nanushka designs womenswear, menswear, and accessories made from carefully chosen materials with low-impact credentials. Focusing on craftsmanship, detail, and fabric, Nanushka builds an elegant, modern wardrobe that combines traditional craft with contemporary design. Celebrating the beauty in imperfection, Nanushka brings pure design and conscious creativity together in a refined bohemian perspective informed by travel, innovation, and respect for heritage.
Informações de contato
Szabadság tér 7. , 1054, Budapest, Hungria
- +36 70 940 5298
- customercare@nanushka.com
- nanushka.com
Sem histórico recente de pedidos de avaliações
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Respondeu a 20% das avaliações negativas
Normalmente responde dentro de 24 horas
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Excellent customer service and the…
Excellent customer service and the garments were worth the money
Good experience with Nanushka
I heard good things about the vegan leather and it did not disappoint! I bought an oversized jacket from the website and the texture is amazing. It was free shipping and it arrived quickly which I appreciate
Lovely experience
Just bought a beautiful dress for my friend's winter wedding and I'm in love!... It arrived super quickly and it fits nicely to my body.
anyone giving a 5 star is probably paid…
anyone giving a 5 star is probably paid to or works in nanushka because this brand is disappointing .
Livraison chaotique en France
Livraison chaotique en France, le service client ne sert à rien hormis nous renvoyer auprès du prestataire de livraison qui a changé 3 fois
Overpriced skam!!!
Overpriced skam!!!!
I bought a pair of Trousers for more than 200 euros, I wear them 4 times and the fabric started to be ruined. I asked a refund and the reply has been: it is not a Production problem! Stat away from Nanushka!!
Horrible quality!!!
Horrible quality!!!
I have purchased a dress at department store for New Year’s Eve. I was really excited as it looked very cute on although the fabric felt quite cheap I was convincing myself it is actually great.
2 hours into the night and the strap broke off and I had to use TAPE to keep it in place. How embarrassing… for 800$ dress!!!
overpriced Scam! Got told the items were one price, charged another
Got told the items were one price, then got to the till and they came out at some extortionate price.. Paid thinking i mis heard, went to check the receipt, i was wrong. Asked to return 5 mins later as was not expecting that price, refused the return. Now im left with some extremely poor quality items that are no where near worth the price i paid for them. Scam!! Very cheap Material.
Be aware of their sale scam
Be aware of their sale scam! Bought some items in sale which were insanely oversized when they arrived and made of poor quality silk put together in China. When I went to return the items for a refund they informed me that each item would attract a £20 charge to return plus postage and packaging. I sent back two shirts so it ended up costing me £55 in total to try on two items of clothing. They didn't even offer and exchange size or credit just deducted it from the refund. Will never shop with this company again stick to Mr.Porter and get proper items and service.
Absolutely appalling company
Absolutely appalling company. My return has been received by their company but they have failed to refund me despite countless messages and emails to them.
Schlechtes Preis-Leistungsverhältnis
Schlechtes Preis-Leistungsverhältnis. Keine gute Qualität. Schlechter Ruf allgemein unter den Modelabels, nicht umsonst ständig löschen und neu präsentieren der Ware.
Fiatal + Innovatív+ Nőies + JÓ…
Fiatal + Innovatív+ Nőies + JÓ ÁRÉKARÁNY, különleges fazonok.
To expensive for such a quality
To expensive for such a quality. Custom service also bad.
No recommendation.
Love the bede shoes
Love the bede shoes, not sure about their sustainability practices though. Pretty expensive, but if it's something you've been eyeing up for a while I think it's worth it. Very unique designs
Not very professional our Hungarian…
Not very professional our Hungarian friends, I still like this brand
this said their original creations, material, Etc.
Super beautiful models
of glasses at... NANUSHKA
of the madness, I adore...!
original is good quality
on the other hand the management of the stocks... still of the way to make limit not very professional especially in period of big sales...
Total panic, order cancelled, approximate response
For my part, I was a little disgusted, I even told myself that I do not want to do business with them anymore.
To be honest.
I had quick answers regarding a cancelled order, =10% commercial discount knowing very well that it was my first order and I was entitled to its 10% anyway.
Finally, a few things need to be improved
One of my favorite brands
Nanushka is becoming one of my favorite brands lately, I have made 3 orders online so far from their website, and everything has been great, the first 2 orders arrived in less than 5 days, the 3rd order took a bit long, but customer service was very helpful.. I have just made a 4th order :).. As for quality, to me it is as expected from a contemporary brand, nice quality, nice packaging, could be better in terms of stitching perhaps (a few loose threads on a shirt). But overall I am pleased!
One of my favorite brand
One of my favorite brand, great design, however the quality is sometimes lower than expected (material, finishing...)
Good experience overall.
Lightning fast shipping and great…
Lightning fast shipping and great packaging. Very happy with my purchase!
Purchased coat online
Purchased coat online - arrived quite creased but dropped out. Delivery fairly quick and kept informed at each stage.
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