I chose Napthens to help me, and i was assigned Shakeela Bi to help me with my case. From start to finish, Shakeela has been brilliant, she spoke me through every element of my case, and gave me... Ver mais
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Veja o que dizem as avaliações
Natalie took over my divorce after my original solicitor (different company) quit without telling me. From the first contact she has been nothing but supportive and helpful through a horrible time.... Ver mais
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Thought things were going well untill I Got emails from our estate agents saying our cash buyers were going to pull out due to paperwork not being in place. failed to communicate important information... Ver mais
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Sean Aldridge and Jennifer Darwen were informed of a leaking roof in a disabled 78 year old's house on 9th Feb 2021 at the start of the day. It's now Friday 12th and they are failing to secure a firm... Ver mais
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Detalhes da empresa
Escrito pela empresa
Napthens provides a wide range of legal services to meet the needs of businesses and individuals. Based in the north-west with offices across Lancashire, Cumbria and Merseyside, we’re not limited by geography. We’re happy to meet ‘virtually’ and work with you in the way that best suits your needs.
Informações de contato
7 Winckley Square, PR1 3JD, Preston, Reino Unido
- 01772 888 444
- napthens.co.uk
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Respondeu a 38% das avaliações negativas
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Outstanding Service
We would like to thank Stephanie Marshall for her hard work, dedication and professionalism. We highly recommend Napthens Solicitors. Since moving to Napthens in 2023 we have had outstanding level of support over multiple types of services and acquisitions. We truly cannot thank them enough for their ongoing help, support and advice. We look forward to having a continued strong relationship with the team for many years to come.

Resposta da Napthens Solicitors
After Athena provided excellent service
After Athena (part of the Naphtens Group) was the company who helped me with a legal matter. I was looking for a trustworthy, experienced employment lawyer providing objective advice who is acting in my best interest. A friend recommended After Athena based on her excellent experience with Emma Saunders. Oli McCann worked on my case. Oli provided an excellent service. Not only was Oli quick to respond, his concise and thorough approach to my legal case was incredible. I felt very well looked after. Oli explained the legal terms in a way I was able to understand and he was able to achieve everything we wanted to achieve. Working with Oli made the whole experience pleasant and quick to deal with. I can fully recommend the company to anyone, you will be well looked after.
CONTINUED EXCELLENCE
This is third time we have used the company to deal with the conveyancing for the sale and purchase of three of our properties which were carried out in the last two years.
We have again experienced exceptional service and attention to detail and support at all times, particularly over the last two months. We never doubted we were in good professional hands at all levels. Karen Allcock who dealt with the majority of the work continued to provide us with updates and all assurances, tie up the details and pushed very hard to get the sale of our house through quickly. We are very grateful for all her efforts and determination in this respect. She possesses good communication skills, and a vast amount of experience in this specialist field, which not only is of benefit to clients like ourselves, but also we are sure as a role model for the company.
Margaret & Michael Blackhurst
Top Quality
Top Quality. We have been using Napthens for 10 years now for legal services for our business, They have always been very approachable and provided a great service in a timely manner.

Resposta da Napthens Solicitors
Brilliant service from caring people
I couldn't recommend Napthens highly enough for the first class service they provided, and continue to provide me.
Compassion, understanding, caring and professional every step of the way.

Resposta da Napthens Solicitors
Late payment of Trust monies
My family and I have had on going problem with Napthens. They have failed to pay out from my late Grandmothers Trust going back to April 2023! The money from this trust pays for my elderly Aunt who is now needing full time care.
We have tried since last June to get a reply from the case handler who seems to be either on holiday or left !
To say that this situation is stressful is an understatement.
Not a happy client !
Excellent service and very helpful…
Excellent service and very helpful staff. I must thank Dawn Culshaw for professional assistance in the selling of my house. Would recommend them.

Resposta da Napthens Solicitors
Impeccable skill and care
Napthens dealt with my initial enquiry on the same day and every stage of the transaction was made clear very quickly.
Ellie Green handled it all with impeccable skill, care, promptness and warmth. I can't recommend her highly enough

Resposta da Napthens Solicitors
If there was a zero option that would…
If there was a zero option that would be my choice . Already started to tell my friends to avoid this company like the plague .
Helen Lucking is a disgrace to her profession . She allegedly has 30 years experience in family law .1.
She attended the first court hearing with NO medical evidence , an experienced solicitor with 30 years experience would have had the case adjourned
2.she quoted me £1300 for some c pension work and when I got the bill it was £2300 , there was no consultation with myself and definitely no customer service or communication .
3. She failed to fully brief my Barister with important information regarding my case which the Barister pointed out in the case review . This is a family lawyer with 30 years experience allegedly .
Then she tried to tell me that the information I had given her about a car was wrong and make me out to be a liar . I know the information I gave her was not what she wrote down and then tried to blame me .
She should be relieved of her duties as far as I am concerned .
For more information regarding the above mentioned please contact me

Resposta da Napthens Solicitors
I have just sold my house with help
I have just sold my house with help, explanations and being kept up to date by Dawn Culshaw, Conveyancing Executive. She guided my through everything in a calm, easy to understand manner. Many thanks.

Resposta da Napthens Solicitors
Excellent Service
We had a fantastic service from Napthens in particular Dawn and Alice. Our house sale/purchase was quite complicated and Dawn reassured us throughout the whole process and the communication was excellent from start to finish, we always knew where we were up to and what we were waiting for etc. If the other solicitors operated the same as Dawn I feel we would have moved months ago. Thanks again.

Resposta da Napthens Solicitors
Horrific Service
Wouldn’t touch this company (Liverpool) they were unprofessional in every way even to sending out the final completion letter not being signed!!
Think carefully before using them!
Had to give 1* to leave a review not worth that

Resposta da Napthens Solicitors
PROFESSIONAL EXPERIENCE WITH NAPTHENS SOLICITORS
i HAVE USED NAPTHENS ON A COUPLE OF OCCASIONS AND I HAVE FOUND THEM TO BE VERY FRIENDLY AND EFFICIENT IN ALL MATERS THAT I HAVE TAKEN BEFORE THEM AND ESPECIALLY WITH THE PERSONAL HELP OF MRS HELEN LUCKING AN EXCELLENT SOLICITOR WITH A VERY FRIENDLY MANNER AND WOULD HAVE NO HESITATION IN USING THE FIRM AGAIN SHOULD THE OCCASION ARISE.
First choice solicitors!
I would only ever use Napthens Solicitors following our excellent experience using them to sell our home and purchase our new home.
Their communication is excellent and always pick up the phone or answer an email.
Their advice is balanced and unemotional which fills you with confidence.
They liaised with all the other parties throughout the process and updated us whenever possible.
They work super efficiently and as soon as something was required it happened straight away.
Compared to our buyers and sellers solicitors Pamela was outstanding. It was a complex process taking nearly 7 months to complete. Where other parties made it painful, Pamela and Liam helped remove the stress and pain for us. I just wish everyone operated at the same level as Napthens, we would have completed in far less time!

Resposta da Napthens Solicitors
Auctions Property Sale.
Auctions Property Sale.
Excellent, Sophia very professional very good at what she does. Excellent communication.Dealt with the whole process quickly. I would highly recommend Napthens fair price aswell.

Resposta da Napthens Solicitors
Good, reliable service
We've used Napthens for one sale and two property purchases now.
I would highly recommend them. They are reliable and communicate well at each stage of the process.
I would definitely use them again in the future.

Resposta da Napthens Solicitors
Excellent service
Excellent service - professional guidance and advice with empathy and caring for a difficult time

Resposta da Napthens Solicitors
Excellent professional service with…
Excellent professional service with excellent communications

Resposta da Napthens Solicitors
First class service throughout.
We used Napthens for our recent conveyancing requirements and they were superb from start to finish. Edward White, the solicitor in change of our case, was professional, diligent, friendly and courteous at all times, and gave us an exemplary service from start to finish. I have no hesitation in highly recommending both Napthens and Edward. Thank you.

Resposta da Napthens Solicitors
Tasneem was excellent throughout the…
Tasneem was excellent throughout the entire process of the sale of my parent’s property. Clear communication, updates on progress and seamless.

Resposta da Napthens Solicitors
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