Napthens Solicitors Avaliações 

225
O TrustScore é 4 de um total de 5

3,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I chose Napthens to help me, and i was assigned Shakeela Bi to help me with my case. From start to finish, Shakeela has been brilliant, she spoke me through every element of my case, and gave me... Ver mais

Avaliado com 5 de um total de 5 estrelas

Natalie took over my divorce after my original solicitor (different company) quit without telling me. From the first contact she has been nothing but supportive and helpful through a horrible time.... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Thought things were going well untill I Got emails from our estate agents saying our cash buyers were going to pull out due to paperwork not being in place. failed to communicate important information... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Sean Aldridge and Jennifer Darwen were informed of a leaking roof in a disabled 78 year old's house on 9th Feb 2021 at the start of the day. It's now Friday 12th and they are failing to secure a firm... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Advogado

Escrito pela empresa

Napthens provides a wide range of legal services to meet the needs of businesses and individuals. Based in the north-west with offices across Lancashire, Cumbria and Merseyside, we’re not limited by geography. We’re happy to meet ‘virtually’ and work with you in the way that best suits your needs.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

225 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 38% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(225)

30 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Stress-free Experience

My experience with Napthens was nothing short of brilliant. Carla Hodgson and team were attentive and thorough, answering any queries that I had regarding my sale, and kept me updated at all stages with what to expect next.

I would recommend Carla and her team to anybody looking for conveying services, as they made the process stress-free, and their contact was 100% at all stages, from leaving voicemails, to following up with emails.

Thank you all for your help!

11 de agosto de 2023
Avaliação não solicitada
logotipo da Napthens Solicitors

Resposta da Napthens Solicitors

Hi Molly, that's great to hear! we are glad the process went smoothly for you and will pass on your kind words to Carla and the team.

Avaliado com 5 de um total de 5 estrelas

Excellent experience

An excellent service was provided by Dawn during my recent house sale. Dawn was professional, reliable and friendly.

10 de agosto de 2023
Avaliação não solicitada
logotipo da Napthens Solicitors

Resposta da Napthens Solicitors

Thank you for the review Matthew

Avaliado com 5 de um total de 5 estrelas

Thank you Gareth

Moving house is stressful but when the chain falls through it increases the anxiety to its highest level.This is when you need a calm, reassuring and knowledgeable solicitor.Gareth Jones was the epitome of this.He was always available to answer all our concerns and was positive in all his advice. As a result we have moved to our first choice bungalow but this would not have happened without Gareth.I wouldn’t hesitate to recommend this firm of solicitors

3 de abril de 2023
Avaliação não solicitada
logotipo da Napthens Solicitors

Resposta da Napthens Solicitors

Thank you for leaving a review, we are glad you felt supported by Gareth and we hope you enjoy your new home.

Avaliado com 5 de um total de 5 estrelas

Exceptional service provided.Gareth and…

Exceptional service provided.Gareth and he's team at the Liverpool office provided a professional and high quality service throughout. As a first time buyer the process can be really confusing at times, the team made sure they explained every step throughly and guided me all the way through, making it an smooth process from start to finish. I Would highly recommend.

28 de junho de 2023
Avaliação não solicitada
logotipo da Napthens Solicitors

Resposta da Napthens Solicitors

Thank you for the kind words Stacey. We hope you enjoy your new home.

Avaliado com 5 de um total de 5 estrelas

Highly recommended

Rachael and her assistant Jessica from the Blackburn office dealt with our property sale and the purchase of a new one. Rachael is knowledgeable and ensured everything is explained in a way easy for us to understand. They are both approachable and ensured that we are kept up to date throughout the process. Communication was never an issue. I would highly recommend them, and I will definitely use Napthens' services again in the future.

7 de fevereiro de 2023
Avaliação não solicitada
logotipo da Napthens Solicitors

Resposta da Napthens Solicitors

Thank you for the review!

Avaliado com 5 de um total de 5 estrelas

Excellent customer service and reliability.

Excellent customer service and communication throughout the whole period of time to negotiate our new commercial lease.
Very friendly always honest and open and always kept in the loop with any proceedings. Always got an answer to every question and was never kept in the dark about anything. Everybody from Tony Coates who handled our case down to the staff on reception always made you feel welcome. I would highly recommend Napthens, for whatever your legal needs ma be. Once again a big thank you to you all.

Richard Harrington
Messenger Express LTD.

25 de maio de 2023
Avaliação não solicitada
logotipo da Napthens Solicitors

Resposta da Napthens Solicitors

Thank you for the review Richard. We are proud of the service our clients receive and are grateful for your feedback on it.

Avaliado com 5 de um total de 5 estrelas

I have recently completed the purchase…

I have recently completed the purchase of a flat and dealt with Wendy and Lauren at Napthens, so friendly, helpful and professional. I was so impressed I have recommended them to my son who is just about to join the property ladder. I cannot recommend them highly enough.

23 de maio de 2023
Avaliação não solicitada
logotipo da Napthens Solicitors

Resposta da Napthens Solicitors

Many thanks for the review and the recommendation!

Avaliado com 5 de um total de 5 estrelas

Hassle free remortgage

Excellent experience from start to finish, thanks to their professional attitudes and behaviours it made what could have been a very stressful experience stress free. thank you

28 de abril de 2023
Avaliação não solicitada
logotipo da Napthens Solicitors

Resposta da Napthens Solicitors

Thank you for the kind words Alasdair.

Avaliado com 5 de um total de 5 estrelas

Brilliant firm of solicitors

Brilliant firm of solicitors - used for my conveyancing - but will now use this company for all my future needs. They a so responsive, organised and up to date with latest technology in tracking progress - ie Apps. So reassuring and a great team.

27 de abril de 2023
Avaliação não solicitada
logotipo da Napthens Solicitors

Resposta da Napthens Solicitors

That is great to hear Kathryn, thank you for leaving a review.

Avaliado com 5 de um total de 5 estrelas

Highly Recommend

Sally Abrams handled my case. She was highly professional, provided excellent support navigating a stressful process and her communication was excellent. Would highly recommend Sally and Napthens.

23 de agosto de 2022
Avaliação não solicitada
logotipo da Napthens Solicitors

Resposta da Napthens Solicitors

Thank you for your feedback, we will be sure to pass it on to Sally.

Avaliado com 5 de um total de 5 estrelas

Family Law Team

Helen and the Family Law team at Napthens provided a highly professional service.
From start to finish, they were available to discuss any developments by phone, via email or in person. Information was always delivered in a friendly and accessible manner and costings were fair and transparent.
Their advice, reassurance and expertise were greatly appreciated.
I would recommend Napthens Solicitors without any reservation.

3 de abril de 2023
Avaliação não solicitada
logotipo da Napthens Solicitors

Resposta da Napthens Solicitors

Thank you for the feedback, we are sure the team will appreciate the recommendation.

Avaliado com 5 de um total de 5 estrelas

Napthens conveyancing - excellent service

Clear pricing that didn't change along with an assigned solicitor who was very knowledgeable, helpful and understanding of our requirements. Communication was clear and regular whether it be from the solicitor herself or the equally excellent Napthens app.

2 de março de 2023
Avaliação não solicitada
logotipo da Napthens Solicitors

Resposta da Napthens Solicitors

Thank you for your feedback of the service and the app Liam.

Avaliado com 5 de um total de 5 estrelas

Southport Office.

Tony Coates has acted for me on a number of commercial property transactions. He is knowledgeable, professional and approachable. He is able to quickly assimilate facts and use his considerable experience to anticipate and avoid issues which would otherwise hamper progression. A first class practitioner and a safe pair of hands.

6 de fevereiro de 2023
Avaliação não solicitada
logotipo da Napthens Solicitors

Resposta da Napthens Solicitors

Thank you for the kind words, we will pass them on to Tony.

Avaliado com 1 de um total de 5 estrelas

7 months to complete, missed two completion deadlines!! Very unimpressed

Took Napthens Southport 7 months to complete the purchase of our house.
Initially months passed by without any progress, despite my chasing. Claims they had been emailing and phoning the sellers solicitors everyday to no avail.
I figured I'd call the sellers solicitor myself, it took one phone call from me to realise they had closed down.
This meant we missed our first completion deadline.
Got a 2 month extension from the lender, only to miss this one also.
Napthens informed us everything was ready to complete. Except, one day before completion it turns out the ID on vendors side hadn't been completed. Granted this wasn't down to Napthens to sort, but we clearly weren't ready to complete.
Fortunately though, another extension had already been arranged - prior to me receiving the news about the ID ???
No urgency, No accountability, No apology. Just excuses trying to diminish their responsibility.
I genuinely feel I've spent £000's for paper gathering admin work, instead of a proactive solicitor working with my best interests at heart..

Go with a smaller independent solicitor, I'm sure you'll get a more personal experience who listen and more importantly act.

1 de março de 2023
Avaliação não solicitada
logotipo da Napthens Solicitors

Resposta da Napthens Solicitors

We are sorry to hear this Gavin. Please contact our team via complaints@napthens.co.uk and they will be very happy to talk to you further about this.

Avaliado com 5 de um total de 5 estrelas

100% recommend!

We used Napthens as our solicitors whilst buying our first house. They kept us informed throughout the whole process and the app feature where we could track our stages was really helpful. Zainab was our assigned solicitor who was fantastic, helped with every query, and made it an enjoyable process.

Couldn't recommend them enough. Thanks to all at Napthens!

23 de fevereiro de 2023
Avaliação não solicitada
logotipo da Napthens Solicitors

Resposta da Napthens Solicitors

Thank you for the positive feedback Ash, enjoy your new home!

Avaliado com 5 de um total de 5 estrelas

House purchase in record time

I previously sold my home with the help of Zenub Hussein and was so impressed by her efficiency and excellent communication that I approached her directly to do the conveyancing of my new house purchase. This has progressed smoothly and swiftly to my complete satisfaction.

2 de fevereiro de 2023
Avaliação não solicitada
logotipo da Napthens Solicitors

Resposta da Napthens Solicitors

Thank you for the feedback. We will pass this on to Zenub.

Avaliado com 5 de um total de 5 estrelas

Professional, friendly, efficient company with reasonable rates

Mrs Allcock and her Colleagues have provided an excellent standard of assistance in our house. A very efficient service with helpful, interested, professional staff who actively listen. Many thanks, a great team.

8 de fevereiro de 2023
Avaliação não solicitada
logotipo da Napthens Solicitors

Resposta da Napthens Solicitors

Thank you for the feedback Sally.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais