I had such a great experience with The Natural Rug from start to finish. Their customer service was excellent, they followed up throughout the process without ever being pushy, but just enough to... Ver mais
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Veja o que dizem as avaliações
Very nice good quality well made rug. Jensen was very helpful, phoning to explain colours of borders. My order was processed within two weeks and delivered to the exact safe place I instructed. Thank... Ver mais
Easy to order. Good communication. Just over two weeks from order to delivery. Once notified of readiness to ship, our rug arrived next day. Product looks consistent with the samples received. I am w... Ver mais
Great samples allowed the perfect choice to be made. Estimated timescales for delivery were 3 -4 weeks but came in 2. Easy to order online and good delivery tracking. Good overall experience. Rug is e... Ver mais
Detalhes da empresa
Escrito pela empresa
The Natural Rug Company is a UK specialist in Nature Fibre Rugs. We sell made-to-measure, bespoke Natural Rugs in a variety of materials. - Sisal, Seagrass, Jute, Sisool & Coir - 100% Luxury Wool - Custom Borders and Bordering - Use our Online Rug Designer Tool today - Family business - United Kingdom - Free Delivery to Mainland UK "Let us make the rug that makes the room"
Informações de contato
1 Acacia Grove, CH48 4DD, West Kirby, Reino Unido
- 03330 344 403
- contact@naturalrugcompany.co.uk
- naturalrugcompany.co.uk
4,8
Excelente
91 avaliações
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5 star customer experience
5 star customer experience. Super helpful, knowledgeable staff. Personalised service and advice. Highly recommend as a company.
27 de maio de 2025
Beautiful Divine Golden Sands sisal…
Beautiful Divine Golden Sands sisal runner for our hall. Superb quality and made to measure. Contact between ordering and delivery was excellent. Made in the UK too.
20 de maio de 2025
Avaliação não solicitada
Good sample service
Good sample service so you can check if products work for you.
25 de abril de 2025
Great advice from Jensen
Great advice from Jensen. Very derailed, very thoughtful and extremely fast.
24 de abril de 2025
Easy to order the free samples with…
Easy to order the free samples with free shipping too.
10 de abril de 2025
Initial sample order
Initial sample order, great service to provide the perspective new buyer
26 de janeiro de 2025
Coir mat was not cut to correct size.
Lovely mat and quick delivery but I'm afraid the measurements are all wrong. I ordered 200cm x 65cm and instead we have 200cm x 125cm. We will try and cut it down ourselves and hope it doesn't fray! Otherwise we will have to return it.
20 de dezembro de 2024
Delighted with the two rugs we ordered
Delighted with the two rugs we ordered. Great choice of materials and designs. Being able to order bespoke sizes meant we were able to get the exact dimensions we wanted rather than compromising with an “off the shelf” alternative.
Excellent service and we would not hesitate to recommend to others.
18 de dezembro de 2024
Avaliação não solicitada
Excellent product and service
Excellent product and service
I needed a custom larger size so used the design your rug feature : Sisal Panama New Champagne 200 x 300 cm with 8cm Tamarind Cotton Herringbone border . Toned brilliantly with our wood floor, arts and crafts chairs and table. Rug arrived in less that three weeks , very well packed . Customer service friendly, responsive and efficient. Could not be more satisfied.
21 de novembro de 2024
Avaliação não solicitada
Plenty of choice and good customer…
Plenty of choice and good customer service. Rug arrived as expected and looks lovely.
14 de maio de 2024
Avaliação não solicitada
This company offers an amazing…
This company offers an amazing selection of top quality rugs.
Ours looks stunning.
Highly recommend.
10 de maio de 2024
Avaliação não solicitada
Really impressed with the quality of my…
Really impressed with the quality of my rug - feels very soft underfoot. Good range of colour options on the website. Efficient delivery.
9 de maio de 2024
Avaliação não solicitada
Absolutely love my new sisal rug
Absolutely love my new sisal rug, it's transformed our living room! Delivery was prompt and rug arrived well packaged. Courier even helped me get it inside as it's quite large. Would definitely recommend this company!
7 de maio de 2024
Avaliação não solicitada
Absolutely love my new sisal rug
Absolutely love my new sisal rug, it's transformed our living room! Delivery was prompt and rug arrived well packaged.
Courier even helped me get it inside as it's quite large.
Would definitely recommend this company!
6 de maio de 2024
Avaliação não solicitada
Searched everywhere for a rug this…
Searched everywhere for a rug this size, so glad I found this company! Rug is perfect.
3 de maio de 2024
Avaliação não solicitada
excellent service throughout
excellent service throughout. Rug is perfect. looks amazing, many thanks
2 de maio de 2024
Avaliação não solicitada
Rug arrived quickly and was well…
Rug arrived quickly and was well packaged.
Lovely quality, very happy with it.
1 de maio de 2024
Avaliação não solicitada
Resposta da The Natural Rug Company
Glad to hear it! We take special care to ensure your Rug reaches you in perfect condition, every time. Thanks for the review!
These are the finest rugs I've ever…
These are the finest rugs I've ever purchased.
I have cats that adore scratching them and they've held up remarkably well without any damage.
They don't tear of fall apart and I believe fleas find them unappealing.
The selection of colors and designs is vast and they're quite reasonably priced as well. Truly a wonderful find from the natural rug company.
29 de abril de 2024
Avaliação não solicitada
Resposta da The Natural Rug Company
We're happy that you and your Cats have stress tested our Sisal and found it as durable as we say it is. Thanks for taking the time to review us!
Very happy with my custom rug order.
23 de abril de 2024
Avaliação não solicitada
Resposta da The Natural Rug Company
Glad to hear it! Thanks for the review!
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