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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have used the WiFicam 2 with solar panel and the Helarctos trail cam for a while now and they are both fantastic! They are both so easy to use and both do exactly what it says on the tin! The images... Ver mais

Avaliado com 5 de um total de 5 estrelas

Following a query I made to NatureSpy via e-mail, I received an almost instant response from a lady called Alice; and she was able to successfully resolve an issue I was experiencing with one of... Ver mais

Avaliado com 5 de um total de 5 estrelas

My camera had stopped charging after trying different things I gave Nature Soy a call . Felix called me after leaving a message, he was really helpful and sorting a new camera without any issues. I wo... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent firm. Extremely helpful. I had two cameras (both from Naturespy) that were basically worn out. Naturespy recommended the Helarctos Solar Trail Camera. Now I can download footage from the cam... Ver mais

Detalhes da empresa

  1. Loja de Câmeras Fotográficas

Escrito pela empresa

We're a conservation social enterprise and your go-to wildlife watching tech hub. NatureSpy is a business of two halves; a conservation research organisation and an online retail store. Our model is a cycle where commerce fuels conservation. Our expert biologist-led team, with over a decade of field experience, is on a mission to provide the best wildlife watching tech that meets rigorous research demands and inspires outdoor adventures and connections with wildlife.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

169 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

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Avaliado com 5 de um total de 5 estrelas

Awesome

I have used the WiFicam 2 with solar panel and the Helarctos trail cam for a while now and they are both fantastic! They are both so easy to use and both do exactly what it says on the tin! The images are great, much better than anything I've had before. Communication with the company is also great and the support is second to none. I cannot recommend Naturespy enough.

8 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Following a query I made to NatureSpy via e-mail, I received an almost instant response from a lady called Alice; and she was able to successfully resolve an issue I was experiencing with one of my trail cameras.

I have now ordered yet another trail camera from NatureSpy, and would not hesitate to recommend this company.

Thanks again Alice.

Howard

3 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing customer support

My camera had stopped charging after trying different things I gave Nature Soy a call . Felix called me after leaving a message, he was really helpful and sorting a new camera without any issues. I would definitely recommend this company for it’s customer support

3 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Ordered a replacement battery compartment. Response was quick, straightforward and efficient - what more does anyone need.

10 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great cameras and commendable customer service

I’ve bought 3 trail-cams from here and have found the cameras and after sales support to be faultless. The Helarctos trail-cams have worked really well and captured great footage inc hare, fox, deer, badger and hedgehogs and even a bat hunting low to the ground and it’s very user friendly and the solar charging works. The Nature Spy2 is a also a fantastic camera if you want to watch it even whilst on holiday. Great footage and the updated app is even more impressive and seamless. If ever I’ve had a problem I’ve had a quick response from Felix who has given troubleshooting first and in the case where it still didn’t work, immediately sent out a brand new replacement no quibbles. I also appreciate the Co ethos and will always return here for my trail-cam needs.

12 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent firm

Excellent firm. Extremely helpful. I had two cameras (both from Naturespy) that were basically worn out. Naturespy recommended the Helarctos Solar Trail Camera. Now I can download footage from the camera in my garden without getting rained on! Camera works a treat! Delivery was superb. Very helpful and good company to deal with

20 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant Wildlife Trail cams.

I have always had excellent products and service from Nature Spy. They answer any queries promptly and I cannot praise them highly enough for their helpfulness. I have no hesitation in recommending them.

2 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Helarctos Solar Trail Camera

This is third trail camera which I have used for wildlife observation in my suburban garden. Both previous cameras required taking files off an SD card. Being able to interrogate and manage the camera via mobile phone is so much more convenient. Set-up was straightforward and managing the camera via the app is simple. The image quality, night and day, is excellent.

If I had read the specifications more carefully before purchase I perhaps would not have been surprised by three 'niggles'. The lens is more 'wide angle' than I had expected producing distortion at the lateral edges of the images. The camera can not be accessed via wifi remotely, from a distant location. Also, the infrared emitters light up when recording. Our regular animals are now accustomed to it. My last camera emitted no visible light and I used it in the front garden where it doubled as a security camera while I was away from home. Although camouflaged it still got stolen. The IR lights give away the position of this one so I dare not use where it could be seen by strangers.

After two months of use I feel it is an excellent piece of kit for the price.

1 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Just purchased the WildCam 2

Just purchased the WildCam 2. It arrived yesterday. No problems getting it up and running. What a lovely camera, the picture in HD is amazing. The camera is a good 50 to 60 feet from my house and has been bought to overlook a pond that we are installing. However I am trialing it to oversee our call duck which is another 15 feet away from where the pond will be. Wow, what a lovely picture and so far so good with the Wi-Fi reaching down there. To be honest, it has exceeded my expectations which is more than you can say for a lot of things nowadays!

PS. I have no connection at all with this company.

1 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ordered my Wildcam 2 and the tripod…

Ordered my Wildcam 2 and the tripod which arrived promptly and was easy to set up and use.
Easy functionality in the App and great picture quality on live and in recordings.
I sent a query via email and got a clear and concise reply within the hour.
In summary, great product and customer service.

30 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

After care is second to none!

Truly one of the best online business I have bought off in the past 5 years for customer service and support. I actually set an incorrect passcode and naturespys team wasted no time in getting back to me with a resolution. It took some time to teach the old dog, but one on of the team (shout out to Felix) had taken the time, we got it sorted.

Customer support and after case is option for most any business these days, but these guys are incredibly helpful.. no matter how stupid you may or may not have been

29 de janeiro de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Nothing special for the price.

For the price, the quality of the image produced by the camera is probably as much as I could hope for, not brilliant but not terrible. For close range subjects such as hedgehogs it is pretty poor,

12 de janeiro de 2026
Avaliação não solicitada
logotipo da NatureSpy

Resposta de NatureSpy

Hi Peter - thanks for your comments. I can't see an order under your name to check which camera you have, but we'd be happy to support if you would like to swap your camera to something else, and also advise on how to get the most from it. Please get in touch and we can sort it.

Avaliado com 5 de um total de 5 estrelas

Great Field Camera

Nice bit of kit, feels solid and works out of the box. Set up and running with 10 minutes after charging up the battery! Already got some great photos of deer in the garden.

19 de janeiro de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Camera does all that I was expecting it…

Camera does all that I was expecting it to do and more. Getting the camera to make friends with my iphone outside within the recommended distances is a completely different matter. Will keep trying. Date of experience is the first day of my attempts.

15 de janeiro de 2026
Avaliação não solicitada
logotipo da NatureSpy

Resposta de NatureSpy

Hi Kevin! Happy to help with this if you need, just get in touch with us :)

Avaliado com 5 de um total de 5 estrelas

Bought the WiFi version 2 camera from Naturespy

Bought the WiFi version 2 camera from NatureSpy and I think it’s superb. Robust, very long battery life and the recent updated software with identification software take it to another level. Tried a few other cameras in the past but this is way out on another level. Finally, I’ve read a small minority saying it was difficult to step up well in my experience it couldn’t be much simpler.

17 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great wildlife camera

Quick delivery. Memory card provided put in, date set, existing batteries loaded and camera in position.
So easy. Images clear both day and night. Very pleased.

12 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very good camera

Very good camera, using it for our garden to pick up foxs, hedgehogs and birds. Connects really easily and can download to your phone and share. Been out every-night for around 2 weeks and the battery is 65% so lasts ages. Only thing I would say is it would be nice if it came with a ball joint for attaching to brackets etc as has the thread for one, but guessing thats more for a tripod perhaps. But would highly recommend and would def buy another. Great camera.

16 de janeiro de 2026
Avaliação não solicitada

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