NavaFresh New Zealand Avaliações 

125
O TrustScore é 3.5 de um total de 5

3,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ordered this Ceylon cinnamon, thought on purchasing it was a NZ website but after payment it was clear it was coming from overseas. Tracking information kept uptodate. Took a while to arrive but when... Ver mais

Avaliado com 1 de um total de 5 estrelas

DO NOT BUY from this company. I purchased the borax powder, it took a month to get to me. Firstly the product was not in the bag they have advertised, but a black bag that had been opened. Secondly, t... Ver mais

Avaliado com 3 de um total de 5 estrelas

Seems to be good quality product and timely delivery. I wanted to give even better ratting but just because the product was not seal pack and label was also not applied to the container it feels bi... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The product was great, I ordered two different items and wasn't aware they would be sent as two packages. One arrived earlier than the the other so I thought they had missed half the order. Shipping t... Ver mais


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

125 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 40% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,6

Todas as avaliações

(125)

11 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

DO NOT BUY from this company

DO NOT BUY from this company. I purchased the borax powder, it took a month to get to me. Firstly the product was not in the bag they have advertised, but a black bag that had been opened. Secondly, there was no borax powder only hard clump of Lord knows what. I asked for a refund and they said they would resend. 2months after my initial order another black package turns up which had been opened and there are lumps of what looks like white rock. This company is a scam.

4 de setembro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Damanged, delayed and dissatisfied

Took over a month for me to get this, it came damaged, without instructions, and nothing like the product I brought. I’m seeking a refund.

27 de agosto de 2026
logotipo da NavaFresh New Zealand

Resposta da NavaFresh New Zealand

Hi Joy,

We regret the trouble caused by receiving a damaged item. Your feedback is valuable, and we’re working to improve our packaging.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
NavaFresh

Avaliado com 1 de um total de 5 estrelas

SCAM

SCAM

stole over $100 when u call up they are from india not nz

also told me i had no order when giving them my order number.. they pretend on the phone they cant hear you just so you hang up

dont buy at navafresh they are a scam!!

23 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scammed

Scammed! Paid over $200 for what, in effect, was a 5-gram sample of the product. The operator of this company should be ashamed of themselves.

1 de fevereiro de 2026
Avaliação não solicitada
logotipo da NavaFresh New Zealand

Resposta da NavaFresh New Zealand

Hi Damon,

We regret that you feel our pricing doesn’t reflect value. We strive to provide transparency in our pricing, and your feedback is valuable.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
NavaFresh

Avaliado com 5 de um total de 5 estrelas

Tried and true

Easy to see the website. Easy to use and order. Product is excellent. Felt very comfortable that I was getting what was advertised on the website. Have recommended this product to my friends as we are nurses and all do shift work.

9 de julho de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Matter resolved

My parcel was lost in transit but NavaFresh has provided a full refund. I am very happy with that

25 de setembro de 2025
Avaliação não solicitada
logotipo da NavaFresh New Zealand

Resposta da NavaFresh New Zealand

Hi Debbie,

We sincerely apologize for the delay with your order. Please rest assured that we are thoroughly reviewing the matter and implementing corrective measures to prevent such issues in the future.

I’ve sent an email to your registered email address and kindly request that we continue our correspondence via the same thread for a seamless resolution.

We truly value your patience and understanding during this time and hope to have the opportunity to serve you better in the future.

Thank you for your understanding.

Regards
NavaFresh

Avaliado com 5 de um total de 5 estrelas

product turned up

product turned up, which is good,the tracking said reached destination singapore, I live in new zealand but I did receive it

20 de julho de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

I thought I was buying from a NZ…

I thought I was buying from a NZ company otherwise I might not have purchased this. It was difficult to access and know what was happening with the tracking. I had no idea if it would ever turn up after spending so much money. So I was pleasantly surprised and pleased when it did.

4 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

lovely products

product arrived safe and we'll happy with the time in which the items arrived "awesome" and thank you

20 de maio de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Product was A1whole vanilla pods

Product was A1whole vanilla pods
Delivery was much longer than I had hoped. A month from ordering. An NZ address but came from overseas. Also pictures made me think I was getting more pods than ordered - but I should have been more diligent. I got 10 thought it was 40 but on further investigation it did say 10.

13 de maio de 2025
Avaliação não solicitada
logotipo da NavaFresh New Zealand

Resposta da NavaFresh New Zealand

Hi Dale,

Thank you for your feedback! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.

Thank you!
NavaFresh

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