Ordered this Ceylon cinnamon, thought on purchasing it was a NZ website but after payment it was clear it was coming from overseas. Tracking information kept uptodate. Took a while to arrive but when... Ver mais
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Veja o que dizem as avaliações
DO NOT BUY from this company. I purchased the borax powder, it took a month to get to me. Firstly the product was not in the bag they have advertised, but a black bag that had been opened. Secondly, t... Ver mais
Seems to be good quality product and timely delivery. I wanted to give even better ratting but just because the product was not seal pack and label was also not applied to the container it feels bi... Ver mais
A empresa respondeu
The product was great, I ordered two different items and wasn't aware they would be sent as two packages. One arrived earlier than the the other so I thought they had missed half the order. Shipping t... Ver mais
3,6
Bom
125 avaliações
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Respondeu a 40% das avaliações negativas
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ordered a product 2 months ago and was…
ordered a product 2 months ago and was told it was undelivered!!!!!
asked for a refund and nobody replied, the NZ 800 phone number is apparent a fake number and the whole Navafresh NZ website is a SCAM!!!!!
Have reported.
13 de maio de 2025
Avaliação não solicitada
Resposta da NavaFresh New Zealand
Dear Customer,
Thank you for bringing this to our attention! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.
Regards,
NavaFresh.
Prices are extortionate - AVOID or at least check prices
Update: Not, exactly, you wouldn't find an order because I didn't place one because of the absolute scam your site is. Also, I've reported you and the numerous other dodgy businesses that you've made websites for the netsafe so look forward to being investigated.
POSITIVE REVIEWS ARE FAKE - THE PEOPLE DO NOT EXIST, SITE IS A SCAM.
Prices are extortionate - they are selling a single pack of ramen available at all NZ supermarkets for $3, for over $80 on their site, what's more they are suggesting it is a special - how are they getting away with this?! Any positive reviews can't be for real.
The vegan ramen they are selling both one single packet for $80 and then a pack of t allegedly on sale for over $87 i buy from a website called fromk.co.nz for $12.62, ramen crate which is expensive is selling the 5 pack for $36.99 but over $85 on special??? Wow. No thanks. Avoid this place and google anything before you buy from here to price check.
5 de maio de 2025
Avaliação não solicitada
Resposta da NavaFresh New Zealand
Dear Customer,
Thank you for your review.
We've looked into our records and couldn’t find a corresponding order associated with the details provided. To help us resolve this matter promptly, could you please share the order ID linked to your review or any contact details?
Once we have this information, we will be able to investigate further and get back to you as soon as possible.
Warm regards,
NavaFresh
Excellent comms and customer service
Excellent comms and customer service. Would definitely use again if there are useful items for us.
29 de abril de 2025
Avaliação não solicitada
You fixed an issue without delay or hesitation.
It was a surprise when what we thought was a local order for a product happened to arrive from overseas and MAF/customs gave us options of paying a huge sum for treating it before releasing the product or destroying it.
But you were prompt to appreciate the situation, refund the money and genuinely apologise. We sincerely appreciate that and we will be pleased to continue to be your customer. We can certainly recommend you to our friends.
20 de fevereiro de 2025
Avaliação não solicitada
Great dealer
Great dealer. Could have been clearer on order that if not in stock it has to imported ! Adding huge delivery time.
Other than that great trade
1 de março de 2025
Avaliação não solicitada
Poor service
Poor service.
They have twice sent my product to the wrong address and wrong country. The wait time is ameant to be 2 weeks but is often over 3 weeks.
Their contact numbers don't work.
Unfortunately they have a product I need which doesn't help.
7 de abril de 2025
Avaliação não solicitada
Resposta da NavaFresh New Zealand
Dear Customer,
We are unable to trace an order corresponding to this review. We also searched by the user name here, but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.
Regards,
NavaFresh
Selling stock not available
Selling stock not available, 10 days from order date to confirmation of shipment and tracking link sent, which is quite slow and would have been avoided if this unavailable item had been marked as such on the website. I have been advised will be another 7-14 days to ship so at this stage I can’t comment on the quality of the products.
19 de março de 2025
Avaliação não solicitada
Resposta da NavaFresh New Zealand
Hi Amanda,
We're truly sorry for the delay with your order. This is not the standard of service we wish to provide, and we deeply regret that you had to go through this. We understand that you are unhappy with the service provided and we are actively reviewing our processes to prevent this from happening in the future.
I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.
Thank you for your understanding and patience.
Regards,
NavaFresh
Product easily located & delivered to…
Product easily located & delivered to home.sleep apnia mask complete
8 de fevereiro de 2025
Avaliação não solicitada
Products are really good quality
Products are really good quality. About delivery not too sure.Couple of mishaps before. All in all good to recommend
9 de fevereiro de 2025
Avaliação não solicitada
# NAVAFRESH#Scammer#Never spend your time on the NAVAFRESH…
Never spend your time on the NAVAFRESH page or buy anything! It's a fraud throughout! They list products they don't sell. After you chase them about the goods, they offer some special deals and hold on to your money. I pleaded for refund, following up with them for almost a month! I had to report the transactions to my bank as fraud. They advertise NZ and Australia 0800 numbers that don't exist. It wouldn't surprise me if the NZ address they use on their page is empty or if the occupiers doesn't know what NAVAFRESH is. It's all a scam here.
10 de janeiro de 2025
Avaliação não solicitada
Resposta da NavaFresh New Zealand
Hi Annjuu,
We sincerely apologize for the inconvenience caused by the delay in processing your refund. Please rest assured that we are reviewing the situation and taking corrective measures to prevent this from happening again in the future.
I have sent an email to your registered email ID and would kindly request you to liaise with me over the same email thread for further correspondence. We hope you will give us another chance in the near future.
Thank you for your understanding.
Regards,
NavaFresh
Great service
Great service
I have been receiving products from Nava Fresh for over a year now & I’m pleased with the service and communication from this company. I have never had an issue & am happy to recommend it to anyone considering purchasing.
19 de novembro de 2024
Avaliação não solicitada
Love, love, love…
This Bamboo Salt is delicious, even on its own..!
It’s tastes like salt but smooth and delicate, not at all harsh and bitter like most regular salts.
Thank you very much Navafresh Team for opening my eyes to a new experience 🥰
29 de novembro de 2024
Avaliação não solicitada
Prompt and efficient communication
Prompt and efficient communication. Good price.
28 de novembro de 2024
Avaliação não solicitada
Very easy to deal with
Very easy to deal with. We have been a regular customer for over a year now
26 de novembro de 2024
Avaliação não solicitada
From order to deivery
My order from selection to delivery was excellent and no misunderstandings.
4 de novembro de 2024
Avaliação não solicitada
You Answered the Phone Spoke to a Human…
You Answered the Phone Spoke to a Human being
You Delivered what we wanted a Very Timely Fashion
Easy to Deal With
Great Job Keep upo the Good Work !
21 de novembro de 2024
Avaliação não solicitada
Soft serve powfer6
I was disappointed that some of the packets are quite hard. The powder inside is quite compacted. Others feel freeflowing. I have not sampled them yet but am looking forward to it
1 de novembro de 2024
Avaliação não solicitada
Prompt delivery and good price.
Prompt delivery and good price.
1 de outubro de 2024
Avaliação não solicitada
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