NeedTags Avaliações 282

Jane was super helpful and quick to respond to all my questions and inquiries. I had a lot of them and she was very patient and kind.

had a terrible experience with NeedTags.com. They charge a $50 fee just to process your tags, and the service felt shady from the start. I used this site thinking it was the official DMV—it looks very similar—but it is not. Always check for .gov before paying anything.

My car needed a smog test, and the DMV allows you to pay registration on time and complete the smog within a month with no late fees. I assumed NeedTags would send my payment to the DMV immediately. Instead, they held onto my money for three weeks until the smog was done, and because of that delay, my registration became late.

When I called, they said I now owed an extra $100 in late fees to get my tags. I demanded a refund and paid the DMV directly—still $120 cheaper than what NeedTags was trying to charge me. Their delay caused me to owe an extra $100 even with the DMV.

In my experience, this site is basically a scam. Beware.

Jane was extremely helpful and knowledgeable. We need more people like her

Going through online was convenient. The person in charge of my request was very helpful, and helped me get the information needed for my replacement Title. Beats going to the DMV office and battling the crowd. Thank you!

So much easier than DMV. Even though its paper, it makes it a lot easier.

Adriana made the transfer of title process very easy and streamlined. She responded to my questions and provided feedback in a timely manner. I would recommend her for any transfer or title changes or any other services related.

In my first instance involving another vehicle, I missed signing all the required signatures in the title. The representative assisted me and was extremely helpful in resolving the issue. I recieved all my documents by email and snail mail timely.

Learning from my earlier time, no hiccups this time around. It was quick and easy.

Definitely beats having to go to DMV.

fast, reliable, helpful

Ease and simplicity of the site as well as your customer service team was phenomenal when I called to ask a few questions. They answered them quickly and honestly. Thank you

Very helpful and easy to deal with would recommend to family and friends

very easy and I would use it again. Sadly our government in CA can provide this basic service.
Esperanza thank you

Customer service was SO helpful. Jane was great. super helpful.

Jane was superior at handling my title transfer. I enthusiastically recommend “NeedTags.”

Jeff Patterson

Amazing service! Quick, efficient and accurate
I used the service for several cars and always got a fast response. Esperanza and Adriana were both great
Overall, just absolutely wonderful customer service experience. I highly recommend!!

I had lost both the pink slip AND the registration card. Nevertheless, Jane was able to make it all work, and without my having to do much at all. Very helpful and quick.

Paperwork necessary, communication and directions were made clear.

Very Happy with the efficiency, price and convenience. Received my renewal tags in less than 6 days! For the naysayers and bad reviews: At the very top of the website in not so fine print : NeedTags has been officially licensed by the California Department of Motor Vehicles to provide DMV services on their behalf. NeedTags is not owned or operated by any government agency and charges fees for value-add DMV services pursuant to CVC Section 1685. Standard service may be obtained from the DMV at no cost. I'm a satisfied customer and will refer to my family & friends. For those leaving the bad reviews: I shake my head.

Terrible communication. I thought I paid for faster delivery and the rude agent says I didn't and have to wait 2-3 weeks before I get my title. Read the fine print. Go to the dmv yourself, pre-fill the 227 form and pay the DMV directly to have your title processed because this service us a RIP-OFF!! I’M TELLING EVERYONE.