Neighbors Bank Avaliações 

508
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

From the very beginning of the process Joey Mirth was very pleasant and great to work with. He was very informative and kept me up to date throughout my entire home buying process. He is honest and ve... Ver mais

Avaliado com 5 de um total de 5 estrelas

We got the house of our dreams! Lots of space and most of all we can have the pet we never could renting. Neighbors bank is very kind, helpful and friendly, we felt they were there for us beginning... Ver mais

Avaliado com 5 de um total de 5 estrelas

From everything I’ve read online and even through people you know you always hear “homebuying is such a pain” “be prepared to be disappointed” etc. etc. Never once was did I feel disappointed, str... Ver mais

Avaliado com 5 de um total de 5 estrelas

As a first time home buyer, going into the process is intimidating. I worked with other mortgage companies and it just didn’t seem fit, until I found Neighbors Bank. From the first phone call to closi... Ver mais

Detalhes da empresa

  1. Banco

Escrito pela empresa

At Neighbors Bank, we believe homeownership should be within reach for everyone — especially those who feel the system wasn't built for them. We specialize in low-to-no down payment home loans, including USDA, FHA, VA, and conventional options, and we work hard to help you find the best fit for your situation. Founded in 1945 in Clarence, Missouri and headquartered in Columbia, Missouri, we're a direct-to-consumer mortgage lender serving borrowers in 49 states and Washington, D.C. We're also proud to be the #3 USDA lender in the nation. No question is too small. No goal is too big. We're here to walk through this with you. Neighbors Bank | NMLS #491986 (www.nmlsconsumeraccess.org) | Equal Housing Lender | Member FDIC


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

508 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(508)

126 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Communication & Professionalism

As a realtor I rely on service partners with excellent communication for the benefit of my Clients. I recently had the pleasure of an excellent experience working with Melissa Janek and Charlie/Charles Kruse on a condominium transaction for my Buyer Client!
Their communication was excellent, keeping both my Client and I in the loop every step of the way! Culminating in a smooth closing and happy clients!!! I won’t hesitate to recommend them again on future transactions! Thank you Melissa and Charles!!!

10 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My experience with Neighbors Bank was…a most satisfying and rewarding outcome!

My experience with Neighbors Bank was honestly a very user friendly process, especially meeting with, and becoming initially acquainted with Mr. Jason Reddy, my loan officer. The bank really helped me understand and ultimately win over my objective in becoming a new home owner in short time, in conjunction with my ability to being rapid responsive, and proactive about what all was needed to move the process right along. I am absolutely and completely satisfied with my results! I also would like to convey to Neighbors Bank that after attempting this process on three other prior occassions, for whatever the reason, to no avail, this time around worked out very well! I do intend to recommend those that are in the hunt for a home, be it family, friend, associates, or just simply coming across by chance someone, to Mr. Jason Reddy and the Neighbors Bank family👍🏾! Thank you Neighbors Bank!!

18 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Jason Reddy and Charles Kruse

Jason Reddy and Charles Kruse were outstanding. Extremely responsive any time I had a question, very knowledgeable, and ensured I got the best deal possible. Highly recommend them and looking forward to being a return customer if we refinance!!

28 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This was an awesome team to work with!

This was an awesome team to work with. My first time buying and the process was challenging at times but Miranda and her team kept me updated on documents needed to help keep the closing on time. She also would get me estimated quotes on homes in would come across. I've been working with her for several months up until closing. Love her team.

22 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Went the extra mile to get us to closing

Melissa and Charles were wonderful to work with! They were extremely responsive, easy to work with and thorough. Toward the end things got a little dicey, but Melissa and Charles bent over backwards to get everything finalized and finished. I can’t recommend them enough!!!

29 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Can't get a hold of anyone

Can't get a hold of anyone. Had one phone call from "Dani" who is supposed to be my representative. She gave me a phone number that doesn't work and texts that she won't answer. I would NOT recommend this company to anyone.

16 de maio de 2026
Avaliação não solicitada
logotipo da Neighbors Bank

Resposta da Neighbors Bank

We’re sorry to hear about your experience. We understand how frustrating it is when you’re unable to reach your representative or receive a response when you need assistance. This is not the level of service we aim to provide, and we’d appreciate the opportunity to help make things right.

Please reach out to us directly so we can review your situation and ensure your concerns are addressed.

Kaleb Leeper
Client Advocate
clientadvocate@neighborsbank.com
833-919-1229

Avaliado com 5 de um total de 5 estrelas

Jennifer Brown is the best!!

Jennifer Brown helped me get a loan approved in every step. She made it super easy for me and got me the house I wanted and loved! Not only that but she went above and beyond to help me with other areas of life including issues I had at my job! She's the absolute best!!! If you need anything she is your go to person! Nicest person and super cool! Totally recommend using her if you use neighbors bank!

20 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great communication through the process

My team with neighbors bank made the home financing process very straightforward for me as a first time home buyer. They were in constant communication and transparent throughout. Not much else I could ask for from a mortgage lender.

8 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing communication and walkthrough

I am an immigrant, and everything looks way harder and sometimes impossible for us. So, coming from Brazil, from a completely different market, a completely different banking system, all looked very complicated and out of reach. And then I found Neighbors Bank. I got a call from Nathan, and as a lot of calls I was getting for shopping around, I almost didn't pick up. But I decided to do. I was driving, I remember well. And then I started talking to him, and he patiently listening to all my explanation on my dreams, and he said "let's make it possible. Let's start with few things, one step at a time". And from that point on, we started our processes. My wife was in Brazil back then, and everything looked so easy to do. Sent some documentations, got a big pre-approval, and found the dream house for me and my family. We are now with the house bought and in the process of moving. Somethings concerned us through the process and a special Hats Off to Nathan, as he always answered my questions, always calming me down, even during a weekend, on a birthday party. I really liked the way the process was done by Neighbors Bank, but I really LOVED the way Nathan conducted all the way. I recommend Neighbors Bank and Nathan as a representative any day of the week.

17 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My First Home!

Neighbors bank was super helpful and friendly throughout the whole process. My loan officers were super helpful and answered all my questions accordingly and in a timely manner. I cannot thank them enough! Especially my loan officers Natile & Austin!

20 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

What made our experience go so well was…

What made our experience go so well was the amazing staff, from the underwriters,Justina, and most of all was Mr Jason Reddy,with his patience, knowledge,he continued to care and help us all the way (🏠) through. He's an extraordinary amazing person and we highly recommend Mr Reddy and Neighbors 🏦 Bank.

20 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Melissa & Charles!

Melissa and Charles were great to work with and were very communicative and thorough throughout the process. They helped us get the perfect house for our little family!

15 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Neighbors Bank was easy to work with

Neighbors Bank was easy to work with. I wanted to see about a USDA mortgage and Neighbors Bank was the lender who came up. They answered all the questions I had and made the process as painless as possible. I would recommend Neighbors Bank to anyone.

11 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We had a great team!

Buying a home can be stressful and overwhelming but thanks to our loaning officer, Joey Mirth, and our loaning coordinator, Kimberly Ford, our journey was quick, smooth and all around great! We had the best team. They were encouraging, they answered questions and explained things well, and they were always quick to respond. I highly recommend them to any first time home buyers. They really made our journey comfortable and amazing!

15 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

AMAZING EXPERIENCE

I enjoyed working with both Justin, my loan officer and Justina, my loan coordinator; they were both really patient and helpful. I asked a ton of questions; like would be expected of a first time home buyer and they were always so responsive. It was a truly beautiful experience thanks to both of them.

8 de maio de 2026
Avaliação não solicitada

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