Super helpful expert advice on machine maintenance cleaning products required. Prompt delivery of products by very professional delivery staff and great customer service from the get go. They also in... Ver mais
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Veja o que dizem as avaliações
Every single member of the team we've dealt with showed in-depth knowledge and a high level of professionalism. The response time is out of this world. We couldn't ask for any more than that :-). Perf... Ver mais
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Called at 11.15 this morning for an Engineer to attend our premises to repair the glasswasher. Spoke with an extremely helpful and lovely lady and she booked our call out. Engineer arrived and fixed... Ver mais
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Well, what an amazing service these guys delivered last week… Going into a busy day/ weekend In our pub and our glass-washer just decided it didn’t fancy it. Nelson’s Engineer Mark showed up afte... Ver mais
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Detalhes da empresa
Escrito pela empresa
THE DISH & GLASSWASHING SPECIALISTS For over 40 years, NELSON has been at the forefront of the UK warewashing industry. Our reputation speaks for itself with tens of thousands of commercial dishwashers, glasswashers, and icemakers installed throughout the catering, hospitality & leisure industry.
Informações de contato
Unit 1 - 2 Rowley Industrial Park, Roslin Road, W3 8BH, London, Reino Unido
- 0800 592833
- office@nelsonwash.co.uk
- nelsonwashonline.co.uk
4,8
Excelente
477 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Professionally dealt with wrong order…
Professionally dealt with wrong order received - fast and no quibble replacement dispatched!
22 de agosto de 2024
Resposta da Nelson Dish & Glasswashing Machines
Hi Max. We are pleased we could resolve this quickly for you.
Please do not hesitate to let us know in future if you have any other issues.
Perfect !!
Thank you so much for the engineer who visited today and provided a perfect explanation on how to use the equipment.
30 de agosto de 2024
Avaliação não solicitada
Resposta da Nelson Dish & Glasswashing Machines
Hello! Thank you for your lovely 5 star review, we are so pleased you are happy with the service provided by our engineer. If you need anything in writing for your machine manual or guide wise please let us know.
Resposta da Nelson Dish & Glasswashing Machines
Hi Kim. We are extremely pleased you are so happy with the service have have left another 5 star review. If you require anything at all, please let us know!
As always the service from Nelson’s was…
As always the service from Nelson’s was quick, efficient and trustworthy
All efforts were made to minimise business interruption and get us up and running as soon as possible
I’ve worked with the team at Nelson’s for over 15 years now and wouldn’t consider anyone else to be on a par with their professionalism and effectiveness
24 de agosto de 2024
Avaliação não solicitada
Resposta da Nelson Dish & Glasswashing Machines
Hi James, Thank you for lovely review and for being such a long standing customer over the last 15 years. We hope to provide you with many more years of expectational service.
Couldn't recommend these guys highly…
Couldn't recommend these guys highly enough. Perfect service! Great product, super fast delivery, well packaged. Nelsons you have gained a new customer
8 de agosto de 2024
Avaliação não solicitada
Resposta da Nelson Dish & Glasswashing Machines
Hi Anthony. Thank you for your lovely review. We are so happy you have had such a great experience and Welcome to the Nelson family.
If you need anything in future please do not hesitate to let us know.
Engineer on site within 24hours
Engineer on site within 24hours, Problem fixed immediately and advice was given on how to stop any future issues.
16 de agosto de 2024
Avaliação não solicitada
Resposta da Nelson Dish & Glasswashing Machines
Thank you for your 5 star review. We are so pleased you are happy with the service provided by our engineer. If you do require anything in future please do let us know.
Resposta da Nelson Dish & Glasswashing Machines
Hi Rob, Thank you for your order and review of the speed of your delivery.
If you require anything else for your machine such as chemicals, accessories or even servicing please do let us know.
Good service & deliveries really quick
31 de julho de 2024
Resposta da Nelson Dish & Glasswashing Machines
Hi Glenys. We are pleased you are so happy with the service and speed of your detergent delivery.
Please do let us know if you ever need assistance, we will be happy to help.
Resposta da Nelson Dish & Glasswashing Machines
Thank you for your review of the service received on your recent installation. Please let us know if you require anything further for your machine or have any questions.
It was delivered earky !!!
It was delivered earky !!!! Very happy
Nelson’s are always helpful esoecisjjt the trouble shooter Harvey !
All good
18 de julho de 2024
Resposta da Nelson Dish & Glasswashing Machines
Thank you for your kind review, we are always happy to help! Please do let us know if you ever require assistance in future.
Blake Court
Very efficient service. My problem was resolved within 24h.
Extremely helpful staff and engineers
Thank you. Would definitely use their services again and would definitely recommend
20 de julho de 2024
Avaliação não solicitada
Resposta da Nelson Dish & Glasswashing Machines
Hi Jan, Thank you again for your amazing feedback and 5 star review. If you ever need anything please do let us know.
Topping up supplies
We've been using the company for over 10 years, so know the service and products are great.
11 de junho de 2024
Resposta da Nelson Dish & Glasswashing Machines
Thank you Sylvia for your kind review. We are so pleased you are still happy with the service after all these years. If you ever need anything at all please do let us know.
Excellent experience
From start to finish I've been blown away by Nelson's.
I worked with Harry and Dan, on a very tight time line with short notice. They helped spec the right machine and came in on budget. Over delivered on my expectations and were able to address complications that arose from our side next day.
Definitely recommend.
27 de junho de 2024
Avaliação não solicitada
Resposta da Nelson Dish & Glasswashing Machines
Thank you Adam for your lovely 5 star review. I will be sure to pass this feedback onto Dan and Harry. If you need any assistance with your machine at all, please do not hesitate to contact us.
Resposta da Nelson Dish & Glasswashing Machines
We are so pleased you are happy with the service received for your machine. If you require any additional assistance please let us know.
Once again great service from Nelson
Once again great service from Nelson. Supadri rinse aid arrived in super quick time.
14 de junho de 2024
Resposta da Nelson Dish & Glasswashing Machines
We are happy that your order arrived quickly and you are pleased with the service provided. Please let us know if you require anything else for your machine in future
Excellent service, reasonable price & reliable
Our previous glasswasher broke down after 12 years working non stop, the sales lady suggested us to get a new one instead of keep repairing the old one, got in touch with sales manager Dan who is the most efficient person I have encountered this year and the team came into the restaurant & installed a brand new glass washer the very next day before opening! Couldn’t be happier! If every company is doing this, UK’s economy will go straight up!
6 de junho de 2024
Avaliação não solicitada
Resposta da Nelson Dish & Glasswashing Machines
Hello Iris. Thank you your amazing feedback on the team and service you have received. I have sent you some additional information via email for maintaining your new machine and if you have any questions at all, please do not hesitate to get in touch.
Impressed with our new glasswasher
Impressed with our new glasswasher, level of service was extremely good compared to our previous supplier (WH), would wholeheartedly recommend.
31 de maio de 2024
Resposta da Nelson Dish & Glasswashing Machines
Thank you for your lovely review, we are very pleased you are so happy with your new machine and the service provided. Please let us know if we can assist with anything in future.
my problem was delt with
my problem was delt with , and the man was so helpful and quick at repairing , just a down to earth type guy explain fully so I understood the problem , very grateful
24 de maio de 2024
Resposta da Nelson Dish & Glasswashing Machines
Thank you for the review. We are pleased you are happy with the service provided.
Reliable service
Having the same engineer was good as he knew the machine and fixed the problem quickly
27 de maio de 2024
Resposta da Nelson Dish & Glasswashing Machines
Hi Martin. Thank you for your feedback on the callout attended. We are pleased the engineer was able to resolve this quickly for you.
Resposta da Nelson Dish & Glasswashing Machines
Thank you for your 5 star review. We are pleased that you are happy with the speed of your delivery and service received.
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