Great customer service
I purchased a Neo G wrist & thumb support from Boots online. When I received it I realised it was not what I needed so contacted Neo G to ask them how I return it as they said it was free (you have to do it via them & not Boots). Great customer service, answered quickly, acted efficiently & item returned free of charge in very easy process. Points were quickly returned to my Boots Advantage card as that was how I had purchased it. This ws all in a matter of days. I then went into Boots & purchased a Neo G wrist & thumb support that did not have a fixed metal splint. It is very good.








