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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Quick shipping, help centre very quick to answer when I mis identified a part, sturdy house, would prefer a higher lip in nesting box to stop hens kicking out straw/ hay, think poo trays should be inc... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I am very impressed with the solid build of the coop and the ease and enjoyment at assembling it. I imagine cleaning will be a doddle and looking forward to getting my chickens

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Seit 8 Wochen habe ich für meine Hühner die Lodge Medium im Einsatz und bin von dem Hühnerstall begeistert. Der Aufbau ist einfach, der Hühnerstall ist pflegeleicht und bei täglicher Reinigung benötig... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

I bought a coop based on the predicted life span and the fact it has a smooth, polished inside to prevent red mite (in particular) nesting inside and attacking my hens. In time (around 8 months), th... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de suprimentos para animais de estimação

Escrito pela empresa

Nestera creates sustainable, maintenance-free, red mite-resistant chicken coops made from 70% recycled plastic. Carefully designed and expertly manufactured, our coops are recognized for their exceptional quality and come with industry-leading warranty periods


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

407 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 82% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(407)

90 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

GROSSE ARNAQUE

GROSSE ARNAQUE, A FUIR!!
pareil, j'attends la porte automatique depuis presque 1 an!! une blague; Arnaque!!

7 de agosto de 2025
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Nous sommes sincèrement désolés pour ce retard inacceptable. Nous comprenons parfaitement votre frustration et partageons votre déception — le délai d’attente que vous avez subi n’est pas acceptable.

Nous avons maintenant reçu la confirmation de notre entrepôt que les portes automatiques sont arrivées, et nous faisons le nécessaire pour commencer les expéditions dans les plus brefs délais.

Nous vous présentons nos sincères excuses pour ce retard et pour les désagréments occasionnés. Merci pour votre patience pendant que nous mettons tout en œuvre pour vous faire parvenir votre commande.
Nestera Customer Service

Avaliado com 5 de um total de 5 estrelas

This cute coop will last forever😊

I just had my large penthouse coop assembled by my daughter and her boyfriend. It took awhile but they had fun doing it. I’m going to get 8 ten week olds instead of baby chicks, since I’m over 80 and heard chicks are a lot more work. This coop is so sturdy….it looks like it will last forever😊it’s so cute….I love it and can hardly wait to get my chickens🐓🐓🐓🐓🐓🐓🐓🐓

13 de junho de 2026
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Thank you so much for your lovely review! 😊 We’re delighted to hear that you’re enjoying your new penthouse coop and that your daughter and her boyfriend had fun putting it together.
It is good to hear that you find the coop sturdy, cute, and built to last.

We hope you enjoy every moment with your new chickens, and we’d love to see photos once they’ve settled into their new home! 💛

Nestera Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Toller, praktischer Hühnerstall…

Seit 8 Wochen habe ich für meine Hühner die Lodge Medium im Einsatz und bin von dem Hühnerstall begeistert. Der Aufbau ist einfach, der Hühnerstall ist pflegeleicht und bei täglicher Reinigung benötigt man sehr wenig Einstreu. Die Reinigung geht schnell. Den Stall hinten öffnen, Kotschalen ein Stück rausziehen, Mist entfernen (ich benutze ein Kehrblech und einen Fächerbesen) und der Stall ist sauber. Die Eier liegen jeden Tag in den beiden Legekästen. Außerdem nutze ich den elektronischen Türöffner von Nestera, was gerade morgens eine große Erleichterung ist und auch super funktioniert. Über meinen Liefertermin wurde ich vom Nestera Kundenservice umgehend informiert. Auch hier habe ich nur positive Erfahrungen gemacht. Klare Kaufempfehlung!

25 de março de 2026
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Vielen herzlichen Dank für Ihre wunderbare Bewertung! Es freut uns sehr zu hören, dass Sie mit Ihrem Lodge Medium Hühnerstall so zufrieden sind und dass er die Hühnerhaltung für Sie einfacher und angenehmer macht.

Es ist großartig zu erfahren, dass der Stall leicht aufzubauen ist und die Reinigung schnell und unkompliziert funktioniert. Wir haben ihn so konzipiert, dass er möglichst pflegeleicht ist, daher freut es uns besonders, dass dies in der Praxis so gut funktioniert. Ebenso schön ist es zu hören, dass Ihre Hühner die Legenester gerne nutzen und Sie täglich mit frischen Eiern versorgen!

Besonders freut uns, dass der elektronische Türöffner eine so hilfreiche Ergänzung für Ihren Stall ist. Den Alltag unserer Kunden zu erleichtern, ist genau das, was wir erreichen möchten.

Vielen Dank auch für Ihre freundlichen Worte über unser Kundenservice-Team. Wir legen großen Wert darauf, unseren Kunden von der Bestellung bis zur Lieferung ein reibungsloses Erlebnis zu bieten, und Ihr positives Feedback bedeutet uns sehr viel.

Wir schätzen Ihre Empfehlung sehr und wünschen Ihnen und Ihrer Hühnerschar noch viele glückliche Jahre mit Ihrem Nestera-Hühnerstall!
Nestera Customer Service

Avaliado com 4 de um total de 5 estrelas

Very well made product good materials…

Very well made product good materials and very long guarantee. Assembly instructions could have been a bit more accurate/clearer.

30 de maio de 2026
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Thank you for your review and for your kind comments about the quality of our product, materials, and warranty.
Hello,
We appreciate your feedback regarding the assembly instructions. We understand that clearer and more accurate guidance would improve the experience, and your comments are very helpful as we continue to make improvements.
Thank you again for choosing our product and for taking the time to share your feedback.
Kind Regards
Nestera Customer Service

Avaliado com 5 de um total de 5 estrelas

J'ai un poulailler nestera depuis 2ans…

J'ai un poulailler nestera depuis 2ans maintenant avec porte automatique, c'est celui que je préfère, pratique, robuste, on le nettoie facilement.
Le SAV par mail est aussi très réactif, c'est une entreprise que je ne peux que recommander, quand c'est bien il faut le dire, bonne journée.

4 de junho de 2026
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Merci d’avoir pris le temps de partager votre expérience. C’est formidable d’entendre que votre poulailler Nestera et sa porte automatique se sont si bien comportés au cours des deux dernières années et continuent de vous simplifier la vie. Nous sommes également ravis que notre équipe du service client ait pu vous apporter une assistance rapide lorsque cela était nécessaire.

Nous apprécions sincèrement vos aimables mots.

Nestera

Avaliado com 1 de um total de 5 estrelas

Poulailler aspen 10 + porte automatique…

Poulailler aspen 10 + porte automatique commandé de 1 mai, colis toujours non livré a ce jour (19 mai). Aucune information de la part du transporteur.
Je me retrouve avec 8 poules sans Poulailler car les délais de livraison sont non respectés. Je me retrouve dans l'obligation d'acheter un Poulailler provisoire dans l'attente de celui-ci. Avec une commande a plus de 1000 euros je m'attendais a une logistique de qualité. Merci tout de même a Françoise d'être très serviable et agréable mais cela ne règle pas le probleme ni la perte financière occasionnée. J'espère qu'un geste commercial seta réalisé a la hauteur des frais en plus engendré...
Bref très déçu

19 de maio de 2026
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Merci pour votre retour. Nous vous présentons nos sincères excuses pour ce retard et comprenons parfaitement votre frustration, notamment au vu des désagréments causés ainsi que des frais supplémentaires engagés dans l’attente de votre commande.

Notre équipe restera en contact avec vous et continue de suivre la situation de près avec le transporteur afin de résoudre ce problème dans les plus brefs délais. Nous vous remercions également pour vos mots à l’égard de Françoise, qui reste pleinement mobilisée pour vous accompagner tout au long de ce processus.

Nous mettons tout en œuvre pour trouver une issue satisfaisante à cette situation dans les meilleurs délais.
Nestera

Avaliado com 5 de um total de 5 estrelas

Solid design

The product was shipped in 3 boxes. Read the directions thoroughly, take your time and it will come out great!

16 de maio de 2026
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Hello William,
Many thanks for taking the time to leave us a nice review 😊
Kind Regards
Nestera Customer Service

Avaliado com 5 de um total de 5 estrelas

Good communication

Good communication, good company to purchase from.only complaint is the price for delivery is high.

1 de maio de 2026
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Thank you for your feedback. We’re pleased to hear you were happy with our communication and your overall experience purchasing from us. We appreciate your comments regarding delivery costs and understand your concern. We’re always reviewing our shipping options and pricing to provide the best possible value for our customers.
Kind Regards
Nestera Customer Service

Avaliado com 1 de um total de 5 estrelas

Nestera birdbox with camera doesn't do the job

We bought a Nestera birdbox with camera and solar panel through the RSPB. It is advertised as allowing you to have a system that will be self-charging, allowing you to watch nesting birds without a mains connection. It doesn't work like that. The solar panel/battery system is not adequate, so when there is a lot of activity in the box - which is exactly when you want to view it - it goes off line. Nestera customer service says take the panel indoors and recharge it overnight, and to do that several times. Having to mains charge the panel is not a viable solution and should not be necessary if the panel/battery were up to the job. Sadly, this expensive product doesn't meet the claims Nestera and RSPB make for it.
Nestera responded to my review saying, in part:
'This is normal for solar-powered wildlife cameras, particularly during peak usage periods, and many customers successfully use the system this way. The product is performing as designed.'
I would have appreciated knowing that before buying their product that it was 'as designed' for it fail under normal usage.

15 de maio de 2026
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Hello Andy,

Thank you for your feedback. We’re sorry to hear about your experience.

To clarify, the system is designed so that the solar panel’s primary function is to keep the camera battery charged and maintain continuous operation without interrupting footage. During periods of very high activity in the nest box, especially when the live feed is being viewed frequently through the app, power consumption increases significantly. In these cases, the solar panel may prioritise keeping the camera live, which can temporarily reduce its ability to fully recharge its own internal battery.

If this happens, the solar panel may occasionally need to be topped up via mains charging to restore its reserve capacity. Importantly, this does not mean the camera stops working or that footage is lost — the system continues to operate as intended.

This is normal for solar-powered wildlife cameras, particularly during peak usage periods, and many customers successfully use the system this way. The product is performing as designed.

Kind Regards
Nestera Customer Service Team

Avaliado com 5 de um total de 5 estrelas

The coop is easy to assemble and my…

The coop is easy to assemble and my girls are loving it!

12 de maio de 2026
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Hello Allison,

Many thanks for taking the time to leave us a review 😊

Glad the girls are loving their new home!

Kind Regards
Nestera Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Wagon Coop

We ordered the Wagon Coop with removable droppings trays and the Automatic door.

The coop was super easy to put together it took 2.5hrs in-between tea breaks.I am not very DIY friendly but found it a breeze.

The coop is very easily cleaned with the removable dropping trays. The automatic door is a blessing.

We were a bit sceptical of the wagon as we live in the Outer Hebrides but so far it has endured 63knts of wind without being tied down.

Highly recommend product. Great quality and the hens love their home😄

Delivery was quick considering our location. We are delighted with our purchase. Well done Nestera would highly recommend 😄😄

12 de maio de 2026
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Hello John,

Thank you so much for your fantastic review!

We’re delighted to hear that your Wagon Coop, removable droppings trays, and automatic door have all been such a great fit for you and your hens. It’s especially great to know the coop was straightforward to assemble and that the removable trays and automatic door are making day-to-day care that bit easier.

We’re particularly impressed to hear it has stood strong against the Outer Hebrides weather, 63-knot winds is certainly a proper test of durability! Knowing it’s performing so well in such challenging conditions is wonderful feedback for us.

We’re also really pleased that delivery met your expectations despite your remote location.

Wishing your hens many happy years in their new home 🐔😊

Kind Regards
Nestera Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Clear information and pictures

Clear information and pictures of the products. Easy to order, a very quick delivery time. Clear instructions on how to put together, a sturdy and rat proof chicken coop. Our hens are happy and we certainly are.

10 de maio de 2026
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Thanks so much for your lovely review! We’re pleased to hear that both you and your hens are happy with the chicken coop. It’s great to know you found the ordering process, delivery, and assembly instructions clear and straightforward, and that the coop feels sturdy and secure for your hens.
Kind Regards
Nestera Customer Service

Avaliado com 5 de um total de 5 estrelas

Great product and wonderful customer support

There was a piece missing from my original shipment. The customer service team was amazing and sent the piece out right away. The setup was super easy and everything is working is perfectly. I’m excited for the birds to find it!! And I might get another one!

20 de abril de 2026
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Thanks for your lovely review, and sorry again about the missing piece with your original order.
We’re really glad we were able to get it sorted quickly for you and that everything was easy to set up and is working perfectly now.
Hopefully the birds enjoy it! We’d love to see you back for another one in the future!
Nestera Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Service clientèle irréprochable

Service clientèle irréprochable, sympathie , à l’écoute et très professionnel.
Françoise et Bastian m’ont aidé jusqu’a l’arrivage de ma commande.
Je les remercie infiniment pour leur dévouement.

28 de abril de 2026
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Merci beaucoup pour votre retour si positif. Toute l’équipe sera ravie de le lire. Françoise et Bastian apprécieront tout particulièrement votre mention.
Savoir que vous avez vécu une si belle expérience nous touche énormément, et c’est exactement ce que nous nous efforçons d’offrir chaque jour.
Nous vous remercions sincèrement d’avoir pris le temps de partager votre avis.
Nestera Customer Service Team

Avaliado com 2 de um total de 5 estrelas

Loved this product initially

Loved this product initially. However 3rd year of having it and its dropped the connection. The QR code to reconnect doesn't work and customer service is non existent to help resolve.

18 de abril de 2026
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Thank you for taking the time to leave your review.
We’re sorry to hear you’re experiencing connection issues after such a long period of use. We also want to reassure you that we’d like to help resolve this as quickly as possible.
Unfortunately, we’re unable to locate any previous correspondence under the name left in this review. Could you please provide your order details? Once received, we will look into this immediately for you. This is typically an easy fix, and in most cases we can get customers back up and running without delay.
We look forward to your response so we can get this resolved for you.
Kind Regards
Nestera Customer Service Team

Avaliado com 4 de um total de 5 estrelas

very quick delivery

25 de abril de 2026
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Many thanks for the great review about quick delivery. This is appreciated.
Kind Regards
Nestera Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Great product

Great product, easy to construct and very well made. Great service too - delivered quickly.

24 de abril de 2026
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Thank you very much for taking the time to leave us a great review.
Kind Regards
Nestera Customer Service Team

Avaliado com 4 de um total de 5 estrelas

Website was a bit clunky to navigate

Website was a bit clunky to navigate, but we got the hang of it. Ordering could not have been simpler, goods arrived in short order, well packed, although the instructions could have been a little clearer Your chucks love the coop, it ticks all their boxes, bless 'em.

18 de abril de 2026
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Hello Andrew,
Thanks for the review.
We’re glad to hear that ordering was straightforward and that your coop arrived quickly, well packed, and ready for your chickens to enjoy.
We’re actively working on improving both the online experience and our product guides, so your comments are genuinely helpful.
Thanks!
Nestera Customer Service Team

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