My white sneakers had started looking dull around the rubber edges even after regular washing. I tried the whitening cream on a small section first, then finished the rest once I saw how it looked. Th... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Made a one time purchase of Nexa Kitchen Cleaner and was enrolled in a monthly $29.95 subscription plan without my knowledge that I did not authorize. I only received the product one time, so not only... Ver mais
A empresa respondeu
Following a purchase from Nexa I was asked if I would like check out discounts on future purchases. I duly ticked the acceptance box. At no time was I informed there was a monthly charge of $13 +... Ver mais
A empresa respondeu
I am a 79 year old pensioner with very limited income. I purchased some scratch remover from my car which I received. I paid through PayPal which I have used for many years because of it's fiscal re... Ver mais
A empresa respondeu
1,7
Muito Ruim
59 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 72% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This company Nexa US stands by their…
This company Nexa US stands by their product, even if someone screwed up not sending the product out back in early May.
I thank them for responding to my email. Getting a response was good. They are working on my situation to rectify the issue.
11 de maio de 2026
Avaliação não solicitada
Resposta da Nexa Us
Thank you for taking the time to share your experience. We truly appreciate your patience and understanding while we work through your case.
We’re glad we were able to respond and begin resolving the issue for you. Our team is committed to making sure this is fully sorted and that you receive the support you need.
If there’s anything else we can assist you with in the meantime, please don’t hesitate to reach out.
Next US is a white label scam…
Next US is a white label scam operation. 5 star reviews here are false. Trust pilot should investigate this operation
29 de maio de 2026
Avaliação não solicitada
Resposta da Nexa Us
Hello,
We're sorry to hear that you feel this way.
We take customer feedback seriously and would like to better understand the concerns that led to your comment. If you've experienced an issue with an order, product, or our service, please contact us directly at info@nexa-us.com with the details so our support team can investigate and assist you.
We are committed to addressing customer concerns and working toward a resolution whenever possible.
Best Regards,
NEXA Support Team
Recurring patments
I made a single purchase in Dec 25. Unfortunately for me, I haven't checked my account recently but noticed yesterday a payment has been made every month ever since. Apparently, I signed up for a monthly membership I would never use (I live in NZ!!). Like many other customers, instead of appreciating our business, they knowingly fleece people, in my case to the tune of $150. I have now cancelled my card so at least the unauthorized payments can't continue. DO NOT USE THIS COMPANY!!
27 de maio de 2026
Avaliação não solicitada
Resposta da Nexa Us
Hello Paul,
We’re sorry to hear about your experience. During checkout, the Prime Discounts Membership was selected, which provides access to exclusive perks such as retail, travel, and dining discounts designed to help members save on everyday expenses. Many members find the savings outweigh the monthly membership cost.
We understand your concerns and would like the opportunity to review your case further. Please email our support team info@nexa-us.com with your review details and account information so we can look into this for you and work toward a resolution.
Nexa Team
Superb Service
Several times I had subscription issues and both times support reached out and solved the issue and gave me options. They were also timely which is very important to me. Most customers service experiences aren't that way imo. They were awesome!
18 de maio de 2026
Avaliação não solicitada
Resposta da Nexa Us
Thank you so much for your kind words! We’re very happy to hear that our support team was able to resolve your subscription issues quickly and provide helpful options along the way. Delivering timely and reliable customer service is very important to us, so it means a lot to know we made your experience a positive one. We truly appreciate your support and feedback!
Nexa Team
I have unknowingly signed up for a…
I have unknowingly signed up for a subscription to this company and would very much like it to stop please tell me why I am still paying you. Please cancel this and also refund my money.
Morag
11 de março de 2026
Avaliação não solicitada
Resposta da Nexa Us
Hi Morag,
We understand your concern and apologize for the confusion. According to our records, the Prime Discounts Membership was selected during checkout, which includes access to retail, travel, and dining savings for $29.95 per month.
Your membership has now been canceled, and no further charges will be made. We would also like to review your refund request further and will be contacting you directly to assist.
Nexa Team
Next repeatedly charged 29.99 for…
Next repeatedly charged 29.99 for something I never signed up for. I bought 1 item. I need a refund. this is stealing
2 de junho de 2025
Avaliação não solicitada
Resposta da Nexa Us
Hello Jacinta,
We understand your concern regarding the recurring $29.99 charge. During checkout, the Prime Discounts Membership was selected, which includes exclusive perks such as:
• Retail, travel, and dining discounts to help save on everyday expenses
• Significant value for just $29.95 per month
As requested, the membership has now been canceled and no further charges will occur. To assist you further regarding your refund request, we will be sending you a direct message shortly.
Nexa Team
I HAVE JUST HAD 29.95 AMERICAN TAKEN…
I HAVE JUST HAD 29.95 AMERICAN TAKEN FROM MY PAYPAL ACCT WHICH I DID NOT AUTHORISE I DONT EVEN KNOW HOW OR WHY IT HAS BEEN TAKEN OUT
9 de maio de 2026
Avaliação não solicitada
Resposta da Nexa Us
Hello Debbie,
We’re sorry to hear about your experience and understand your concerns.
The membership is an optional subscription that is presented during checkout and includes benefits such as discounted pricing and ongoing customer perks. It is included with a 30-day free trial, and unless it is cancelled within that period, it automatically renews as a paid monthly membership.
After reviewing your account, we can confirm that the membership has already been cancelled and fully refunded, so no further charges will be applied.
If you have any additional questions or would like us to review anything further, we’re here to help.
Did not work at all
Did not work at all. Nothing like the videos. The windshield still cracked
2 de maio de 2026
Avaliação não solicitada
Resposta da Nexa Us
Hello Josh,
We’re sorry to hear about your experience. However, after checking our records, we were unable to locate any order under the information provided.
To help us investigate this further, could you please provide your order number or the email address used for the purchase? We’d be happy to look into this and assist you accordingly.
Nexa Team
Scam says nexa USA but China base that…
Scam says nexa USA but China base that will say delivered and was not
20 de abril de 2026
Avaliação não solicitada
Resposta da Nexa Us
Hello Mikey,
We’re sorry to hear about your experience. Please note that we operate with multiple warehouses in different locations to fulfill orders efficiently.
After reviewing your case, we can confirm that your order was marked as delivered, and a refund has already been issued.
In some cases, carriers may leave parcels in a safe place nearby. We recommend checking around your delivery area (such as your mailbox, porch, or with neighbors) to locate the package.
Nexa Team
Total scam
Total scam! I saw an Instagram ad about miraculously fixing a crack in your windshield that seemed worth a try. I ordered one kit. Two kits showed up! So they doubled my order without authorization and double charged me. I wouldn't have even noticed the double charge but then they started auto-billing a monthly charge of $29.95 from Prime Discounts 240-2976103 TX and when I called my credit card company to dispute this random monthly charge that is when I realized what had happened. This is a very deceptive scam that turns into a monthly fee they try to sneak in on people not paying attention. (and the crack repair doesn't work either!)... they are using that to get sneaky and try to get your money every month.
12 de janeiro de 2026
Avaliação não solicitada
Resposta da Nexa Us
Hello Mark,
We’re very sorry to hear about your experience and understand your concerns.
Please note that the additional item may have been part of a promotional offer or order selection at checkout. Regarding the $29.95 charge, this is associated with a membership subscription that may be included with the order and continues after the 30-day free trial if not cancelled.
After reviewing your account, we can confirm that the membership has already been cancelled and all related charges have been fully refunded. No further charges will be applied.
If there is anything else you would like us to review regarding your order, please let us know—we’re here to help.
Nexa Team
Don’t buy form NEXA-US
Placed an order and didn’t feel good about it when I looked at invoice. So I contacted them 19 minutes after placing order and told to cancel order. They got back to me a few minutes later and said order had been boxed up and gone to shipping. I told them to stop shipment and credit me. Then they said I they could not because it had been shipped and I had 90 days to return. Started to look into this company and realized it was a scam. All their responses looked like they were computer generated. Did not see one review above 1 star for this company.
6 de abril de 2026
Avaliação não solicitada
Resposta da Nexa Us
Hello James,
We’re sorry to hear about your experience and appreciate you bringing this to our attention.
After reviewing our system, we were unable to locate any order under the information provided. To properly investigate and help resolve this matter, we kindly ask that you share your order number or the email address used at checkout.
Once we have those details, we’ll be able to look into your request and assist you further as quickly as possible.
We appreciate your cooperation and look forward to resolving this for you.
Nexa Team
I had an advert through edge showing me…
I had an advert through edge showing me how wonderful this rustbuster stuff is, and how I can get 50% off. It's clearly a scam.
This is what AI thinks of nexa-us.com
"Based on the search results, you should avoid buying from nexa-us.com. It is widely flagged as a scam or a highly unreliable dropshipping site.Here is the evidence breaking down why it is considered unsafe.
Social Media Bait: The site heavily markets "miracle" products like Nexa Car Scratch Remover or rust removers via Instagram and Facebook ads. Independent reviews and videos often expose these products as ineffective polishes that do not work as advertised "
Warning-FlaggedExtremely Low Trust Scores: The site has a "Bad" rating on Trustpilot (approx. 1.4 stars), with customers consistently reporting that products never arrive, orders are doubled without permission, or the items received are cheap counterfeits shipped from China rather than the US.Unauthorized Charges: Multiple reviews mention "recurring billing," "membership charges" appearing on credit cards that were never approved, or difficulty getting refunds
30 de março de 2026
Avaliação não solicitada
Resposta da Nexa Us
Hello Russell,
We’re sorry to hear about your concern regarding the advertisement you saw.
Please note that promotions or ads displayed on third-party platforms (such as browsers or social media) may vary depending on the campaign and timing. However, we can confirm that any legitimate order placed through our official checkout is processed and supported by our customer service team.
If you have any questions about a specific purchase or believe there has been an issue, please share your order number or email address used at checkout, and we’ll be happy to look into it for you.
Nexa Team
I original bought Nexa rust removal…
I original bought Nexa rust removal from the web site then found out later I could get the same stuff on Amazon for 1/3 of a price they charge. This is not the end. I begin to realize they charging my PP account every month for 29.95. I contacted them and was response with I had purchase Prime discounts (what ever that is) I never wanted this craps. Don't buy anything from this place, It's a scam.
31 de dezembro de 2025
Avaliação não solicitada
Resposta da Nexa Us
Hello C.T,
We’re sorry to hear about your concern. After reviewing our system, we were unable to locate any order or account associated with the information provided.
To properly investigate and resolve this issue, we kindly ask that you share your order number or the email address used at checkout, so we can look into this further and assist you accordingly.
We take customer concerns seriously and are happy to help clarify any billing questions once we can identify the correct account.
Nexa Team
Like so many others on this site
Like so many others on this site, I purchased one of their products - a rust remover spray. It didn’t work at all. For all I know, I received a spray bottle filled with water. Oh well. What really angers me is that I then discovered that they were billing me $29.95 per month for a recurring payments that I did not authorize. This company should be avoided at all costs.
12 de março de 2026
Avaliação não solicitada
Resposta da Nexa Us
Hello Tom,
We’re sorry to hear about your experience and understand your concerns.
Please note that the charge you are referring to was linked to the membership subscription associated with your order. After reviewing your account, we can confirm that the membership has already been cancelled and the related charges have been fully refunded. No further billing will occur.
If you have any additional questions or would like us to review anything further, we’re here to help.
Nexa Team
don't trusted this website
don't trusted this website
29.95 dollars every month minus on the account , don't know how
10 de março de 2026
Avaliação não solicitada
Resposta da Nexa Us
Hello Wim,
We’re sorry to hear about your concern and understand your frustration.
Please note that the membership is an optional subscription included with the order and comes with a 30-day free trial. If it is not cancelled within that trial period, it automatically continues as a paid monthly membership.
In your case, after reviewing your account, we can confirm that the membership has now been cancelled and voided, and no further charges will be applied.
If you have any further questions or would like us to review anything else regarding your billing, we’re here to help.
Nexa Team
Next Commerce is a SCAM!
Next Commerce is a SCAM!
I purchased a product in November 2025 and was shocked to discover today that they have been debiting my account every month since for an amount of US$29.95. This ongoing payment was not authorised.
As a warning to others, be sure to read every minute detail in the Ts & Cs to be sure that you are not agreeing to an ongoing payment renewal.
Next Commerce is underhand and mercenary. Avoid any dealings with this company.
6 de dezembro de 2025
Avaliação não solicitada
Resposta da Nexa Us
Hello Rennie,
We’re sorry to hear about your experience and understand your concern regarding the monthly charges.
Please note that the $29.95 charge is associated with a membership subscription that is linked to the original order. This membership includes a 30-day free trial and continues on a monthly basis if it is not cancelled within that period, as outlined in the terms presented at checkout.
After reviewing your account, we can confirm that the membership has now been cancelled and the charges have been voided/refunded, and no further billing will occur.
If you have any additional questions or would like us to review your account further, please let us know—we’re here to help.
Nexa Team
item purchased 10th Feb supposed…
item purchased 10th Feb supposed delivery on 23rd Feb with paid priority postage .
good NEVER left China according to their tracking .
Then provided advice item was with Australian courier and on checking the tracking number provided ITEM STILL IN CHINA
SCAM SCAM SCAM
5 de março de 2026
Avaliação não solicitada
Resposta da Nexa Us
Hello Wes,
We’re sorry to hear about your concerns regarding the shipment and understand your frustration.
Please note that international deliveries can sometimes experience delays while transitioning between carriers, which may result in tracking updates appearing inconsistent or temporarily showing different locations.
That said, if you believe there is still an issue with your order status, we kindly ask that you provide your order number or tracking information so we can investigate this further and assist you appropriately.
We appreciate your patience and the opportunity to help resolve this for you.
Nexa Team
This company is a scam
This company is a scam. I bought products in good faith believing they would work as advertised, or close to. BUT THEY WERE NOT EVEN CLOSE! I bought total rubbish which was supposed to arrive via "FREE" Shipping. The shipping was charged, but admittedly I did see that on the invoice at the point of purchase, but for a few dollars I thought 'what the hell, do it'. One month later they charged my Paypal account again. FOR WHAT? I hadn't ordered anything more. Fortunately I paid with Paypal (which I recommend everyone should do). It was there that I found I had an active subscription which I definitely wasn't told about and didn't sign up for. I have asked for reimbursement. Should nothing happen, I will place it in the hands of Paypal who have helped me in the past when I have fallen foul of other scammers. My advice (and that is all it is), DO NOT DO BUSINESS WITH THIS COMPANY!!!!!!!
3 de março de 2026
Avaliação não solicitada
Resposta da Nexa Us
Hello Andy,
We’re sorry to hear about your experience and understand your frustration.
Please note that the charge you are referring to is related to a membership subscription that is presented during checkout and includes a 30-day free trial, after which it renews automatically if not cancelled within the trial period.
After reviewing your account, we can confirm that the membership has now been cancelled and the related charges have been voided/refunded, and no further billing will occur.
We also want to clarify that we have previously reached out to your email to assist with this matter, and we are still available to help if any part of your billing or order history needs further clarification.
If you have any additional questions, please don’t hesitate to contact us—we’re here to help resolve this fully for you.
Nexa Team
ACHTUNG BETRÜGER!
ACHTUNG BETRÜGER!
Meine Mutter hat hier vor einem Monat einen überteuerten Schimmelentferner gekauft und per Paypal bezahlt.
Heute wurde automatisch über Paypal ein zweites Mal abgebucht für irgendein Abonnement, auf das aber auf der Webseite in keinster Weise hingewiesen wird.
Den anderen Bewertungen nach zu Urteilen ist das bei diesem Unternehmen eine gängige Masche...
1 de março de 2026
Avaliação não solicitada
Resposta da Nexa Us
Hallo,
es tut uns leid, dass Sie Bedenken haben, und wir verstehen Ihre Enttäuschung.
Bitte beachten Sie, dass die von Ihnen angesprochene Abbuchung mit einem Mitgliedschaftsabonnement im Zusammenhang steht, das mit dem ursprünglichen Kauf verknüpft ist. Dieses umfasst eine 30-tägige kostenlose Testphase und verlängert sich automatisch, sofern es nicht innerhalb dieses Zeitraums gekündigt wird.
Nach Überprüfung der uns vorliegenden Kontodaten können wir bestätigen, dass die Mitgliedschaft nun gekündigt wurde und alle damit verbundenen Gebühren erstattet bzw. storniert wurden; es werden keine weiteren Abrechnungen erfolgen.
Wir möchten außerdem klarstellen, dass wir jedes Feedback ernst nehmen und bei Bedarf gerne bereit sind, konkrete Anliegen zu Ihrem Konto weiter zu prüfen. Sollten Sie der Meinung sein, dass noch ein ungelöstes Problem besteht, wenden Sie sich bitte mit Ihren Bestelldaten an uns, damit wir Ihnen direkt weiterhelfen können.
Das Nexa-Team
Once they got hold of my credit card…
Once they got hold of my credit card details they kept deducting money monthly from my account. Now had to cancel my card to stop this and bank is investigating that as a fraud. Don't be caught
15 de outubro de 2025
Avaliação não solicitada
Resposta da Nexa Us
Hello Julie,
We’re sorry to hear about your concerns and understand how upsetting this situation must be.
We would also like to clarify that any related membership tied to an identifiable account is already cancelled, and no further billing would occur from our side.
We take these concerns seriously and are here to help clarify and resolve any billing-related issues as quickly as possible.
Nexa Team
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