The stand itself is solid — lightweight, sturdy, and works well for portable use. However, the service is unreliable. Their product page shows a countdown banner promising same-day shipping if you o... Ver mais
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Veja o que dizem as avaliações
Gosh, where has this been all my life as a student? As anyone who's 5'8 or taller, the desks and tables are short and I literally have had neck pain for years. No more neck pain anymore thanks to this... Ver mais
I purchased the remote working kit and I've been loving it! Sturdy, lightweight, height-adjustable and looks good! I purchased a lot of laptop stands over the years and they never lasted, or were too... Ver mais
A empresa respondeu
The laptop stand arrived in a timely manner and was easy to set up. It is perfect for my needs and I highly recommend this product for anyone who needs to spend intensive time working off of their la... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Rethink how you live and work. With Nexstand we provide the tools for you to work anywhere - so you can choose your space for focus, productivity and growth. Nexstand laptop stands are designed for comfort, convenience and flexibility. It's the perfect product to help you work in comfort so you don't have to suffer from aches and pains.
Informações de contato
64 Nile Street, N1 7SR, London, Reino Unido
- hello@nexstand.io
- nexstand.eu
4,2
Muito Bom
265 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Delayed orders and absent customer service
I placed an order for a stand a couple of weeks before going on a month long trip, and the longest date of the shipping window was more than a week before I was scheduled to leave. However, the stand didn't ship until after I reached out to customer service to request a cancellation. To add insult to injury, customer service did respond initially saying they would cancel the order and offer a refund, but did not respond to any of my follow up messages. The refund was never processed, and still radio silence over a month later.
9 de dezembro de 2024
Avaliação não solicitada
Resposta da NEXSTAND
Hi Jordan,
We sincerely apologise for the experience you’ve had with us – we completely understand how frustrating and disappointing this has been for you. We are truly sorry for the failure in our system that led to your refund not being processed and for the lack of follow-up communication from our side. This is absolutely not the level of service we aim to provide.
We’ve identified this as a critical failure in our support process and have already taken steps to ensure this doesn’t happen again. This includes tighter monitoring of refund requests and follow-up messages to make sure no customer is left waiting.
Your experience has highlighted an area where we fell short, and we deeply regret any inconvenience this has caused you during your trip. Please rest assured that we’ve processed your refund as a top priority and will confirm this with you directly via email.
Thank you for bringing this to our attention – your feedback is invaluable in helping us improve. If there’s anything else we can do to make this right, please don’t hesitate to reach out.
Sincerely,
The Nexstand Team
Great versatile products
Great versatile products. I got the phone stand to help while I'm working (social media manager), but I've also found it great for watching YT while cooking or propping my phone up on flights!
1 de janeiro de 2025
Avaliação não solicitada
This is a weak stand for its price
This is a weak stand for its price. My laptop wobbles a lot on it when I type or touch the table. The legs of the stand are thin, which does not allow you to hold it securely :(
order #5766085247218
I am not happy with the stand and will consider other, more stable ones
22 de outubro de 2024
Avaliação não solicitada
This is actually my second Nexstand
This is actually my second Nexstand. The first was a K2, but my business partner borrowed it and promptly left the country. I bought a cheap portable stand to replace it in Bangkok. It looks quite nice as it's made out of metal, but is slightly too heavy and doesn't raise my laptop high enough, especially when using a sit stand desk.
Delivery was prompt, although that'll obviously depend on the country you're in.
The K1 is super light and goes with the aesthetic of my Thinkpad. The height adjustability works well with the sit stand desk I have as well as when I'm sitting down. I can't attest to it's sturdiness as I haven't had it for long enough, but it feels pretty solid. When travelling and working a lot, every gram matters and ergonomics are important. I think it's worth the premium rather than going for a cheapo stand.
23 de outubro de 2024
Avaliação não solicitada
Optimal solution for good posture everywhere
Optimal solution for keeping your posture great while you’re away from your home desk setup. Super flexible for all situations: MacBook on your lap, MacBook as second screen, etc. Really happy with the outcome. Thanks
10 de outubro de 2024
Avaliação não solicitada
Resposta da NEXSTAND
Thank you so much for your 5-star review! We're really happy you're enjoying the product, and we appreciate your support. If you ever need anything, feel free to reach out. Thanks again!
Good customer service and delivery times
12 de setembro de 2024
Great product
Great product, it feels sturdy and durable. A great bang for the buck.
2 de setembro de 2024
Avaliação não solicitada
Resposta da NEXSTAND
Hi Jorge,
Thank you so much for your 5-star review! We're thrilled to hear that you're enjoying your Nexstand and that it feels sturdy and durable. We always aim to provide great value, so it's wonderful to know that you feel it's a great bang for the buck!
If you ever have any questions or need further assistance, don’t hesitate to reach out. Thanks again for choosing Nexstand!
Best regards,
Nexstand Team
Love it
Love it. Easy to carry and use, fits almost any desk
2 de setembro de 2024
Avaliação não solicitada
Resposta da NEXSTAND
Hi Virgil,
Thank you for your fantastic 5-star review! We’re so glad to hear that you love your Nexstand and find it easy to carry and use. It’s great to know it fits well on almost any desk—portability and versatility are what we strive for!
If you ever need any further support, feel free to reach out. Thanks for choosing Nexstand!
Best regards,
Nexstand Team
Excellent product!
Excellent product! I've been looking for a good portable laptop stand for years, and I've finally found the one!
1 de julho de 2024
Avaliação não solicitada
Resposta da NEXSTAND
Hi Ian,
Thank you so much for your fantastic review! We're thrilled to hear that you've found the perfect portable laptop stand with Nexstand. Your satisfaction is our top priority, and it's great to know our product has met your expectations.
If you ever have any questions or need further assistance, don't hesitate to reach out. Thanks again for your support!
Best regards,
The Nexstand Team
Best value for quality
To me the Nexstand K2 is one of the best in the market, being with it for almost 3 years and still great. Bought another one for the office, so although there are some cheap options, for me this is a secure option.
14 de junho de 2024
Resposta da NEXSTAND
Hi Fernando, thank you for your positive review! We're thrilled to hear that the Nexstand K2 has served you well for nearly three years and that you've chosen to purchase another for your office. Your satisfaction and trust in our product mean a lot to us. If you have any questions or need further assistance, feel free to reach out. Happy working!
Great product and great customer…
Great product and great customer service, thank you so much for resolving the mistake. Will recommend
21 de junho de 2024
Avaliação não solicitada
Resposta da NEXSTAND
Hi Claire,
Thank you so much for your wonderful review! We're thrilled to hear that you're happy with our product and customer service. It was our pleasure to resolve the mistake, and we're grateful for your understanding and support.
Your recommendation means a lot to us, and we hope you continue to enjoy your Nexstand. If you ever need any further assistance, please don't hesitate to reach out.
Resposta da NEXSTAND
Hi GG,
Thank you so much for your kind words! We're thrilled to hear that you found our product description helpful and that you're enjoying your Nexstand.
If you have any questions or need further assistance, please don't hesitate to reach out. Happy working with your Nexstand!
I love this stand
I love this stand! It's perfect for travel and goes high enough that my back is straight.
17 de junho de 2024
Avaliação não solicitada
Resposta da NEXSTAND
Hi Patricia,
Thank you so much for your wonderful review! We're thrilled to hear that you love your stand and find it perfect for travel. It's great to know that it helps keep your back straight and comfortable.
Safe travels and enjoy your stand!
Best regards,
Nexstand Team
I couldn't enjoy the product because…
I couldn't enjoy the product because Nexstand uses a terrible delivery service named MRW when shipping to Lisbon. I ordered a laptop stand 1.5 months ago and still haven't received it. The tracking number shows they supposedly tried to deliver once, but I was home and no one came. The delivery service has no physical offices in the city where I can pick up the package. I tried contacting them and sent messages, but got no response. Terrible experience. In the end, I spent money, didn't receive the product, and the order is stuck somewhere. I can't reach the delivery service. I'm very disappointed. Order number is #5595602714866.
27 de abril de 2024
Avaliação não solicitada
Resposta da NEXSTAND
Dear Anna,
We sincerely apologize for the frustrating experience you have had with your order and the delivery service. We understand how disappointing it is to not receive your product, and we are truly sorry for the inconvenience this has caused.
We are very sorry for the delay and the lack of communication from the delivery service. This is not the level of service we strive to provide.
We will reach out to you directly to resolve this issue as quickly as possible and ensure you receive your laptop stand. Your satisfaction is our top priority, and we are committed to making this right.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter.
Best regards,
Nexstand Team
Great product
Great product. Premium materials used and it's so light weight I love that it compacts and fits into my backpack taking minimal space. Highly recommend.
1 de junho de 2024
Avaliação não solicitada
Solid stand, good company
I got the carbon fibre stand, light as a feather and I like the adjustable height. There was an issue with the postage I was charged and one quick email saw a refund right into my account. Its such a nice piece of kit, I've bought a second one to give away to customers.
2 de junho de 2024
Avaliação não solicitada
The stand is wonderful
The stand is wonderful. Light and strong, easy to use.
20 de maio de 2024
Avaliação não solicitada
Resposta da NEXSTAND
Thank you for your kind words! We're thrilled to hear that you find the stand light, strong, and easy to use. Happy working!
Spot on!
AOK: Delivery, Assembly and a month of use.
Laptop screen is now exactly the right height above my mouse hand and forearm, and I love the sloping keyboard. It complements my standing desk whether it's up or down - standing or sitting.
11 de abril de 2024
Great products and fast delivery
Great products and fast delivery, very very happy with my stand.
15 de março de 2024
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