NiceRx Avaliações 

223
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Nicerx took $300 out of my account on the 23rd and it's the 30th of July and i haven't received any medication in the mail yet. Also I scheduled an appt with a physician and when the correct day and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have been using NiceRx for more than 8 months and am very pleased with the weight loss progress and improvements in my vascular health! The tele health visits with the doctor are great. The doctor... Ver mais

Avaliado com 5 de um total de 5 estrelas

Gives you great instructions, if you have any questions, Customer Support was available. Seems to be working just doubled those last night so we’ll see results soon so far no side effects. Love this c... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great service. I’ve looked at a couple other companies that do similar programs, but they nickel and dime you with additional fees. This program is easy, less costly than others, and great customer se... Ver mais

Detalhes da empresa

  1. Serviço de emagrecimento
  2. Centro de Saúde e Beleza
  3. Spa médico
  4. Farmácia Online
  5. Vendedor online de remédios controlados
  6. Empresa farmacêutica

Escrito pela empresa

NiceRx is a telehealth service that connects patients with licensed providers, providing treatment options for weight loss, metabolic health and more.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

223 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(223)

59 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

This company is terrible! Stay clear!

This company is terrible!! They looked at my submitted documents and told me that info not qualify and no charges would incur. THEN they charged me a week later. The communication has been terrible. They refuse to refund me the money they took out, although I will not receive any medicine.

7 de setembro de 2022
Avaliação não solicitada
logotipo da NiceRx

Resposta da NiceRx

Dear Pamela,

We tried to contact you as there appears to be a misunderstanding. You are qualified for assistance. We sent the paperwork to your doctor to sign and return to us. Please contact us so we can help

Thanks,

NiceRx

Avaliado com 5 de um total de 5 estrelas

Dedicated customer service skills

I had a rocky start to getting all the information from my provider's office to NiceRx. Persistence on the part of myself along with dedicated customer service skills demonstrated by the most recent employee finally appears to bring the resolution to my application.

9 de setembro de 2022
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

weird cancellation policy

It's great to have the opportunity to get expensive meds at this price. But to cancel your subscription, even less than 24 hrs after signing up, you have to print a form. They give you weird reasons but honestly I think it's just bc they know it's harder for people to do and they want money. You can cancel everything over the phone, even insurance. Also, they won't transfer you to a manger because they are "unavailable".

23 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Jordon and my hot meds

My shipment arrived almost a week late, and the cold medication was hot (it ships in a cooler with icepacks, all of which were hot). I talked to Jordon for the second time, and he was amazing as usual! I can’t tell you how many emails we sent back and forth trying to get my meds, and he assisted me again when I called this time (talk about coincidences!)…he is caring and professional and got me the answers I needed and formed a plan on how to fix the situation. Y’all are lucky to have him as an employee and it’s nice to know I can count on him if I have a problem!

27 de julho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Even though I had 90% bad experience…

Even though I had 90% bad experience with customer service representative named Jordan, which needed to improve ASAP, I’m giving 5 stars because I believe we need to Concentrate on the good.
10% of my experience, which in this case his name is Davaniel, since the moment he got involved he make sure to do his best to help my case, give me explanation and to get back to me with the update, actually the issue I had for three weeks got solved in a couple of hours since he got involved and helped.
Thank you Davaniel for your professional service and support

26 de julho de 2022
Avaliação não solicitada
logotipo da NiceRx

Resposta da NiceRx

Hi Limor,

Thank you for your review and we sincerely apologize that you were not satisfied with the initial handling of your enrollment.

We are happy that you received a resolution to your satisfaction and look forward to continuing to service you.

We have investigated the issue you have raised and additional training will be provided to ensure a higher level of service. NiceRx is committed to providing the best possible experience to our customers.

Thank you for your business.

NiceRx Customer Support Team

Avaliado com 2 de um total de 5 estrelas

I hope this gets better...

So far, it's not great. I got all of the paperwork to them and was told they sent more paperwork to my doctor's office, and as soon as my doctor sent that back to them, that I could pick up my meds from my doctor in 4-6 weeks. BUT then, they tried to charge my debit card. My bank flagged it and called me. Nicerx sent me an email , telling me my payment was declined and asked if I needed to update any information. Nice rx also said that after this $49 charge, they wouldn't charge me again until I actually received the medication. So, I guess it's not really $49 per medication? I sent them an email but have not heard back. They were pretty responsive until this happened. It sucks, cuz I'd like to have my medicine.

16 de julho de 2022
Avaliação não solicitada
logotipo da NiceRx

Resposta da NiceRx

Hi Sunny,

Thank you for your message and we sincerely apologize for any inconvenience you may have experienced. We regret that we did not meet your expectations.

Your credit card was declined so you were never billed and we did not start working on your application. The billing schedule is summarized throughout our website and also in the introductory emails you had received at the time of enrollment. As the payment was declined, the enrollment was put on hold. NiceRx starts working on your application for assistance once the first payment is received.

Please contact us and we will do everything possible to make this right for you. NiceRx is committed to providing the best possible experience to our customers. We hope that you give us the opportunity to service you and help you receive your medication.

NiceRx Customer Support Team

Avaliado com 5 de um total de 5 estrelas

Worth the money!

I was having a very hard time getting Medication at a reasonable price until I used nice RX. they made the process super easy. I would definitely recommend them to anyone that’s having a hard time getting prescription coverage

30 de junho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I received amazing service from NiceRx

I received amazing service from NiceRx. They worked for 3 months to help me get a discount on my prescription. They filled out the paperwork, worked with the Dr.'s office, as well as the manufacturer. They stayed on top of everything and kept in touch to keep me in the loop on what was going on. Excellent company!

27 de junho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I am a new customer of NiceRx

I am a new customer of NiceRx. I am extremely happy with my experience thus far. They keep you well informed through emails and phone calls to keep you updated throughout the process. The staff is very friendly as they help you. Thank you NiceRx!

27 de maio de 2022
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

This company needs more transparency…

This company needs more transparency regarding the out of pocket expenses prior to applying with them. I just found that I must spend 3% of my annual income on prescription medication after the notification that I was approved. If I understood the gentleman I spoke with correctly one must reapply on an annual basis beginning each January, spend 3% of your annual income and re qualify. So $49 per month per prescription is not actually truthful.

UPDATE:
I was contacted by NiceRX and they were able to help me with Eliquis. There were several verbal requests from the representative asking me to update or edit this review. At the close of the conversation I asked for confirmation that I would receive Entresto for $49 per month as well. I was told that I did not qualify for assistance because the out of pocket charges were not 10% of my annual income. I felt this information should have been disclosed to me.

26 de maio de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

NiceRX and Sabby who works for NiceRX…

NiceRX and Sabby who works for NiceRX have made a tremendous difference in my husband's restorative health since he was able to get the prescription medication needed to support his gut condition. Medicare would not help us. Instead Medicare recommended an antibiotic that made my husband violently ill on October 19, 2020. I shall never forget this date. My husband's health begin to deteriorate on October 18, 2020. He had just celebrated his birthday with family and was happy though he wasn't feeling his best. Upon arriving home, he begin to take medicine hoping to feel better quickly. Then he tried laying down. For the next 8-10 hours all he did was throw up until he was totally dehydrated, blood pressure extremely high and he was confused. Finally at around 5:30 AM CST, he asked me to drive him to Clements University Hospital where he walked in and fell to the ground he was so depleted. This was before there was a vaccine for Covid-19. Upon the ER physicians acting as quickly as they could, he was in emergency surgery within less than 24 hours. Thanksfully to God Almightly the surgery was a sucess. Within hours after being sent to his hospital room, he was rushed to the ICU where he remained for 6 days fighting for his life all because Medicare did not want to pay for his much needed medication. I have fought Medicare for years now. Even making to a hearing with an administrative judge where the judge asked for our case to be heard again. However, the answer for my husband to get the prescription medication he desperately needed was again another "NO".

However, my initial encounter with Sabby by phone was so pleasant. Just knowing that someone from NiceRX had returned my call caused me to breakdown emotionally into tears.

It's been a rockly road dating back to 2020, yet in 2021 the good news came that NiceRx and the prescription drug manufacturer had approved my husband for the Rx medication which come to our door monthly like clockwork - a 90 day supply that is.

We are tremendously blessed and thankful for a nice young man called Sabby. He advocated for two old people. He saw how much I love my husband of 40+ years.

I can't say "THANK YOU" enough. However, I am very blessed and my husband is able to enjoy a quality of life.

All our best,

Gaytha & Michael Davis

27 de março de 2022
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

I have had a great experience

I have had a great experience with NiceRx. In my application process they worked diligently to complete the process. They were prompt in answering my emails and calls. The agents were very professional and helpful in solving the application process issues. I was approved by the pharmaceutical company to receive my medication. Medication I couldn’t afford even with RX insurance. The process took approximately a month before receiving my RX. Bravo Nice RX.

14 de março de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

To the people at Nice Rx.

I am so very grateful for the help I have received from Nice Rx. Honestly I don't know what I would of done without your help. Thank you for your prompt response and prompt Emails. Very happy with your company 😊

3 de março de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Working with NiceRx has been amazing!!

Working with NiceRx has been amazing! They helped me get access to medication that I needed that I would never have bee able to afford without them. It took a long time for me to get approved to access NiceRx services, which I think was perhaps more of an issue with the pharmaceutical company repeatedly denying the claim. Since it has been amazing to receive my medication in the mail for the same predictable price every month :)

26 de janeiro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I was charged $49 plus into fees but…

I was charged $49 plus into fees but never received my drugs it is impossible to reach them via their Customer service#

30 de dezembro de 2021
Avaliação não solicitada
logotipo da NiceRx

Resposta da NiceRx

We are sorry to hear about your complaint, Mark. However, we can conclusively verify (USPS tracking records) that you have had your pharmacy card delivered to you and that we have obtained it for you, as part of the engagement of services, which we have successfully fulfilled. We have made numerous attempts to contact you to discuss why you have chosen to make a complaint, however, you have ignored all of our communications. It is an unfortunate part of business where customers choose to take advantage of the service and then deny receiving the assistance.

Avaliado com 5 de um total de 5 estrelas

NiceRx…WOW

It has been wonderful being a NiceRx customer. I appreciate the way all concerned worked to get my medications to me. Thank you, thank you, thank you.

15 de dezembro de 2021
Avaliação não solicitada

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