Nickolls & Perks Avaliações 

3.817
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant shop, even if you don't drink alcohol it's well worth a visit to this very very old shop. I always order on line, they email me when my purchase is ready and that's it, job done,... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent, took a load of wine off the virtual shelves during the February 2026 sale. Great prices and very quickly dispatched & delivered to Lancashire. I'm looking forward to some great food & wine... Ver mais

Avaliado com 5 de um total de 5 estrelas

Some lovely new release whisky on offer and (unlike other sites) no ballot was necessary! Purchased and emailed to delay delivery due to holiday - lovely response straight back from Callum. Couldn't h... Ver mais

Avaliado com 5 de um total de 5 estrelas

Using the website was very easy. The products arrived very well packaged and in perfect condition. Delivered by DPD who notified me in advance as to when they would be delivering my parcel and that... Ver mais

4,8

Excelente

O TrustScore é 5 de um total de 5

4 mil avaliações

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4,8

Todas as avaliações

(3.817)

52 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Amazing bespoke and personalised…

Amazing bespoke and personalised service — they went above and beyond. The bottle of whisky I ordered had a tiny rip in the gift box it came with, but the team emailed me quickly to show it to me before they sent it out — when I replied saying it was absolutely fine, it was posted out mere hours later, arrived quickly, and is extremely tasty to boot. Thanks team for the personal experience!

30 de dezembro de 2025
Avaliado com 1 de um total de 5 estrelas

Disappointing aftercare.

Disappointing aftercare.
I purchased a bottle of wine which was £45 . It was almost 60 years old and I know you take a risk it might be undrinkable which it was.
However the cork was black and damaged and obvious to any wine merchant that the wine would not be fit for purpose.
The add merely said “ shabby label”no mention that there was a high risk of damage because of age and condition of the cork. Why mention a label and not the damaged cork.
I asked for a full refund hoping to receive half the costs or a bottle of any red wine!!
Answer was short to the point what did I expect with the age and price of it. Sold as seen . And Happy Christmas ! I didn’t see the bottle you did.
Had I seen the bottle I would not have purchased.
I wasn’t worried about”a shabby label “
I am no connoisseur of wine just an 82 year old pensioner trying to surprise her son on his birthday and they knew it was a present.
To avoid the embarrassment to myself they should have just emailed to make me aware of the obvious risk he couldn’t drink it.
Follow up
The issue was addressed to my satisfaction

25 de dezembro de 2025
Avaliação não solicitada
logotipo da Nickolls & Perks

Resposta da Nickolls & Perks

Dear Carol,

Thank you for leaving us a Trustpilot review. Your feedback is invaluable to us.

We have since been in touch to investigate this further.

Kindest regards,
Nickolls & Perks

Avaliado com 5 de um total de 5 estrelas

Great Customer Service.

Delivery was prompt and on time. There was an issue with the bottle upon delivery and it was really pleasing to have this taken ownership of, and fixed quickly - thank you!

1 de novembro de 2025
Avaliado com 3 de um total de 5 estrelas

bought some wine that was 2020 vintage…

bought some wine that was 2020 vintage but got 2021, Found out later, should have done more research, that some wines were upto £5 more than a few other merchants

4 de novembro de 2025
logotipo da Nickolls & Perks

Resposta da Nickolls & Perks

Dear Ray,

Thank you for leaving us a Trustpilot review.

I am sorry to hear that there was a vintage mispick with one of the wines on your order. I have passed this feedback to the warehouse team for their awareness.

In the meantime, we have contacted you by email to resolve this issue.

Kindest regards,
Nickolls & Perks

Avaliado com 5 de um total de 5 estrelas

Satisfied Customer

I recently placed my 1st order with Nickolls & Perks for their Springbank 31yr pick on October 1st. I was a bit hesitant living in the United States.
The communication received after my order was placed; was timely and well done.
I received my package on October 17. Packaging was well done and no issues.
My experience went very well.

I know sometimes orders do have issues, but I would not hesitate to order from Nicholas & Perks again in the future. I believe they would be helpful if there were issues, based on their timeliness and professionalism experienced.
Thank you!

1 de outubro de 2025
Avaliado com 5 de um total de 5 estrelas

Nice offer

Very good ordering process of a product I like retailer offering at a discount.
1st time I’d used this company everything was very smooth courier was very good info excellent 👍🏻

26 de setembro de 2025

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