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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

DHL damaged the delivery, but Nickolls & Perks handled the whole matter very generously and promptly sent me a new bottle. Absolutely fantastic service! I would order from them again anytime.

Avaliado com 5 de um total de 5 estrelas

Excellent, took a load of wine off the virtual shelves during the February 2026 sale. Great prices and very quickly dispatched & delivered to Lancashire. I'm looking forward to some great food & wine... Ver mais

Avaliado com 5 de um total de 5 estrelas

Amazing bespoke and personalised service — they went above and beyond. The bottle of whisky I ordered had a tiny rip in the gift box it came with, but the team emailed me quickly to show it to me befo... Ver mais

Avaliado com 5 de um total de 5 estrelas

Some lovely new release whisky on offer and (unlike other sites) no ballot was necessary! Purchased and emailed to delay delivery due to holiday - lovely response straight back from Callum. Couldn't h... Ver mais

4,8

Excelente

O TrustScore é 5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

DHL damaged the delivery

DHL damaged the delivery, but Nickolls & Perks handled the whole matter very generously and promptly sent me a new bottle. Absolutely fantastic service! I would order from them again anytime.

31 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Excellent prices and service.

Excellent, took a load of wine off the virtual shelves during the February 2026 sale. Great prices and very quickly dispatched & delivered to Lancashire. I'm looking forward to some great food & wine pairings with these. Plus the single malt Scotch whisky range is excellent.

20 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A well established wine and spirits…

A well established wine and spirits merchant with a deservedly high reputation.
Had occasion to ring about a bottle I had ordered and was answered by a very polite and professional fellow who quickly checked my order and found that the bottle had been on order and had just arrived in the shop. It was dispatched that day and arrived the day after. Top service!

30 de janeiro de 2026
Avaliado com 1 de um total de 5 estrelas

my order is not shipped out or processed

my order is not shipped out or processed

26 de janeiro de 2026
logotipo da Nickolls & Perks

Resposta de Nickolls & Perks

Dear Sherwin,

Thank you for your feedback, and I’m sorry for both your experience and the delay in our public response here. We did reach out to you directly to better understand the issue and work toward a resolution.

We take feedback like this seriously, as it helps us improve our service. If there’s anything further you’d like to discuss, please don’t hesitate to get back in touch with us.

Kind regards
Nickolls & Perks

Avaliado com 5 de um total de 5 estrelas

Amazing bespoke and personalised…

Amazing bespoke and personalised service — they went above and beyond. The bottle of whisky I ordered had a tiny rip in the gift box it came with, but the team emailed me quickly to show it to me before they sent it out — when I replied saying it was absolutely fine, it was posted out mere hours later, arrived quickly, and is extremely tasty to boot. Thanks team for the personal experience!

30 de dezembro de 2025
Avaliado com 1 de um total de 5 estrelas

Disappointing aftercare.

Disappointing aftercare.
I purchased a bottle of wine which was £45 . It was almost 60 years old and I know you take a risk it might be undrinkable which it was.
However the cork was black and damaged and obvious to any wine merchant that the wine would not be fit for purpose.
The add merely said “ shabby label”no mention that there was a high risk of damage because of age and condition of the cork. Why mention a label and not the damaged cork.
I asked for a full refund hoping to receive half the costs or a bottle of any red wine!!
Answer was short to the point what did I expect with the age and price of it. Sold as seen . And Happy Christmas ! I didn’t see the bottle you did.
Had I seen the bottle I would not have purchased.
I wasn’t worried about”a shabby label “
I am no connoisseur of wine just an 82 year old pensioner trying to surprise her son on his birthday and they knew it was a present.
To avoid the embarrassment to myself they should have just emailed to make me aware of the obvious risk he couldn’t drink it.
Follow up
The issue was addressed to my satisfaction

25 de dezembro de 2025
Avaliação não solicitada
logotipo da Nickolls & Perks

Resposta de Nickolls & Perks

Dear Carol,

Thank you for leaving us a Trustpilot review. Your feedback is invaluable to us.

We have since been in touch to investigate this further.

Kindest regards,
Nickolls & Perks

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