NiimbotLabel Avaliações 

We have ordered a nice bundle of products at Niimbotlabel.com and unfortunately the carrier in The Netherlands tried to deliver the order after business hours to our office. Sad, because soon after we were closed for one week due to a short break for 7 days. The carrier reported that in their system, but could not be reached and did not bring it to any parcelshop to pick it up, but just send it back to the original warehouse. Since then, we tried e-mail, contact form and facebook. But no reply at all allthough we have mentioned our ordernumber in all of the communications. I am happy to reconsider this review if someone is responding. Seems to me that this can be solved with another attempt of delivery or refund.

We ordered our label makers from Amazon and initially loved them so much we purchased a second one. We purchased the VIP membership to have access to more fonts. They charged our card on April 16th, but did not give us access to the VIP fonts as promised. When we try to call them, the phone number is unrecognized and "cannot be completed as dialed," and their own website says they are online from 9-6 Central Time, but they are not. We tried to email them, and they said they will return communication in 24 hours. They don't. If you try the chat feature and wait, the chat disappears. You literally cannot get a hold of a human when you need to discuss them taking your money, being unhelpful, or having issues with their product. This is horrible business! They need to have a way people can reach them if they take money from them! When you have the app on one phone and then get a new phone and wipe the old phone, you should be able to log in and have access to all your VIP items just by logging in. The app does not recognize when you logged out of one phone and into another, so you also have software issues going on, and yet, no one to help you with their product. We will be looking for another label maker and a company that has reviews for good customer service.

It’s been a month, they won’t ship it or respond to emails….

They won’t respond when the product is defected within a month after purchase.

Man skal købe deres abonnement for at få lov at bruge printeren mere end bare til lidt tekst.

Derudover vil den KUN skrive på originale og sindssygt dyre niimbot labels. Der er chip i alle ruller så den ved om det er uoriginale.

Har smidt min i skraldespanden og købt en anden der vil skrive på alt og som ikke kræver abonnement

I have two of these label makers. One for home and one for my business. They are so impressive. Ive had them for years. They work great, are super easy to use, and offer unlimited creative possibilities. I've never once had any problems with them. I highly recommend!

Do not buy their printers, only possible to print with THEIR labels due to an rfid chip in the roll. though you can trick it with an original roll and 3rd party in the printer.. This is some BS, my new B1 will go in the trash and will look at Phomemo instead.. UNLOCK OUR PRINTERS!

!!PLEASE AVOID!!

I had no idea you couldn’t use any labels that aren’t NAME BRAND with this company. Device is deceivingly smaller than advertised.

They only respond once every 24hrs if you try contacting them.

Scummy company, trash product.

!!DONT BUY!!

This company is a scam. I ordered Sep 9, 2025, it’s now October 4, 2025, and have not received my items. I’ve reached out over and over again. I’m going to do a chargeback on them. They wasted time I will not get back

I order the M2 on sept 10th hoping it would arrive in time for a babyloss event and the website BOLDY stated fast shipping around the world! I did get a response to the email after a few days that the M2 was in fact out of stock and they will revert back... i asked for a refund and they then offered compensation and it will be shipped on Friday. I have no received a shipping number but no idea what is included. I have sent multiple emails and no response. I wish I had read recent reviews and I would have avoided this mess! As I have no idea what has been shipped and if it will even arrive.
NIIMBOT - IF you read this please help with order NS18011

Malfunctioning printer (bought in NOV 2024) reported to them on 9.07.2025, 2x follow-up emails since- NO SINGLE WORD OF RESPONSE (today is 22.08.2025).
AVOID. They give ZERO after sales support or customer care...

Après avoir acheté l’imprimante l’an dernier avec des rouleaux et imprimé quelques étiquettes aujourd’hui impossible d’imprimer sans prendre d’abonnement ! Cela n’était absolument pas expliqué lorsqu’on achète le produit

Not shipping. Not responding.
I've sent a dozen emails to the label company and the tracking company, nobody is responding. Niimbotlabel say it's shipped, the courier says they're waiting to be given the parcel. That was 2 and half weeks ago. I need these labels to run my small business. A missing package is acceptable, the lack of response from the company is not. I just need to know what is happening to my package!
Edit: the company NEVER reached out to me at all. This prompted me to eventually place a large order with a different Niimbot label distributor. That second order arrived within a week. The original order eventually arrived as well (a month after it "shipped" and went missing), but due to the lack of communication I was forced to make two significant purchases of labels during a time when my small business really couldn't afford the additional expense. This has been so stressful, so expensive, and I will never purchase anything from NiimbotLabel ever again.

I dont get the invoice to order NB21516!

I asked 5 times and no answer from niimbot!

Michael Schützner

if you put a thrid party label inside, they intentionally make the print look bad. but if you glue their RFID sticker inside to that thirdparty label, it prints perfectly!
I bought this useless junk from niimbot. Now i had to use it so my money is not wasted.

But i strongly advice you not to buy any junk from these little creeps so they learn not to trick people with their single digit IQ. It is a label printer , not a rocketscience after all. just find another brand.

I was a little dubious at first, but this device is simple, cost effective and really easy to use. Great purchase!!

Ich bin sehr unzufrieden. Wir wurden mit einem sehr günstigen Printer gelockt. Im Angebot wurde gezeigt, wie leicht man doch z.B. Emojis drucken kann. Als wir dann Emojis drucken wollten, wie im Werbeangebot gezeigt, mussten wir ein Premium Abo abschließen. Im Jahr kostet dies z.b. knapp 60€. (6x der Drucker Preis!). Ich finde dies ist eine Abzocke. Wir sind sehr und zufrieden und werden bei dem Hersteller nicht mehr kaufen.

The tracking information is absolutely useless (one week after my order supposedly being dispatched, it's still not showing as collected by the courier) and they haven't responded to any emails. Avoid.

At 1st I was a bit skeptical, I ordered the Niimbot D11-H after I read the reviews and saw several negative reviews. I ordered and paid by PP but there was no confirmation, but the ordering was just before Chinese New Year. Anyhow the form was sent via the website and there was no reply, I wrote them an email and a reply came with a copy of the confirmation. Today I received the label printer and I am impressed, the app was installed quickly and ran smootly.

Order #NB19106
I’d purchased my labels on 12-30-24 and just received my order today 1/18/25, about 3 weeks of waiting which is similar to shein. I received everything that I had ordered. At first, yeah I was skeptical AF because there was no confirmation # but the order # and tracking # had no info for awhile (1 1/2 week of no info). BUT I had faith. If this site is from china, then the processing system is similar to shein. It is a legit site, but communication sucks. If you are willing to wait for your purchased items because it is coming another country, okay cool. But don’t complain it’s taking forever because it is coming from another country. I said my peace and have a blessed day!