NineLife Canada Avaliações 

242
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I placed an order over 3 weeks ago for a patient of mine for some cards. After 3 weeks nothing had been shipped. I contacted nine lives to request a cancelation and refund. Three emails later I have n... Ver mais

Avaliado com 5 de um total de 5 estrelas

There was an issue with shipping and someone called me to straighten out my address I had made a mistake on. Also quickly responded to me personally in English when I accidentally chose French.

Avaliado com 5 de um total de 5 estrelas

It was very difficult to find the product that we wanted and were pleased when we found out that NineLife ws able to meet our need. During the purchase we were kept well informed and the product was... Ver mais

Avaliado com 5 de um total de 5 estrelas

Delivery was made on time as promised. The products were wrapped properly and protected from damages. The items matched my order. I received continuous updates on the tracking of my order, thank yo... Ver mais


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

242 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(242)

75 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

great product

great product. Soy sauce fermented in barrels is the only way to go for taste and umami

26 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This company is a SCAM - be warned

This company is a scam. I cannot believe I never read the reviews where there were very clear warnings. While I did receive the product - but only 1 carton of Edensoy milk for over $90. I stupidly assumed I was getting 6 cartons. I am very embarrassed. PLEASE do not fall prey to this company.

15 de maio de 2026
Avaliação não solicitada
logotipo da NineLife Canada

Resposta da NineLife Canada

Hi Rita,

Thank you for bringing this to our attention. Unfortunately, I couldn’t locate your order details to provide a resolution. Could you please share your order ID with us at [info@ninelife.ca]? This will help us assist you more effectively.

Best regards,
NineLife

Avaliado com 1 de um total de 5 estrelas

Price gouging and terrible customer service

I ordered hard to find products from this NineLife Canada. They did not provide a ship date (or even a shipping window) and no invoice. After a few days, I asked for a ship date and got a form reply with no answer. After expressing my dissatisfaction, I got a vague shipping window. I got tired of waiting, looked harder for other sources and found out NineLife was charging 400 % more than a competitor for a similar item. I asked for my order to be cancelled. They shipped the product within hours of my cancellation request. I asked for them to contact the shipper and have the package returned to origin and they refused. Be warned this company practices price gouging and has terrible customer service.

2 de maio de 2026
Avaliação não solicitada
logotipo da NineLife Canada

Resposta da NineLife Canada

Hi JC,

We sincerely apologize for the inconvenience you have experienced. We understand that you are not satisfied with the service provided, and we assure you that we will thoroughly investigate the issue and take corrective measures.

I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.

Thank you for your understanding and patience.

Regards
NineLife

Avaliado com 4 de um total de 5 estrelas

A logn wait for product to arrive

Found it very long to wait for the order to come, and it was very expensive (I am a retired senior on a low income), Hoping this will help with the concerning sinus issues I've had (mucous and phlegm chocking me when I lay down in bed), It only goes away when I am asleep.

7 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wonderful customer service

Wonderful customer service! They dealt with my shipping issues immediately and used another shipping company. When my parcel went missing, immediately they sent my order again at no cost. Not many companies would deal with this matter immediately like they did. They listened to my issues and rectified the situation by investigating and because of it I'm a happy customer!

10 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

NineLife were very prompt responding to…

NineLife were very prompt responding to my order request, and when the delivery of my product was delayed, they looked into it immediately and were able to give me an accurate, revised delivery date. I have found them to be polite, responsive and helpful, and I would use them again.

2 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible experience

I had an absolutely terrible experience with NineLife.ca, and I feel obligated to warn others.

This company is, in my opinion, most likely operating like a scam. I received a product that was clearly substandard and shockingly, it doesn’t even appear to be authorized for sale in Canada. That alone is a massive red flag.

When I tried to resolve the issue, they refused to provide a proper refund. No accountability, no proper customer service, just complete disregard for basic consumer rights. It’s beyond frustrating and frankly unacceptable.

Businesses like this should not be allowed to operate. The lack of transparency, the questionable products, and the refusal to make things right all point to something seriously wrong.

Avoid NineLife.ca at all costs. Do not get trapped like I did.

13 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Order was processed quickly

Order was processed quickly, product was drop shipped from the manufacturer in the US, arrived quickly with no problems. They kept me well informed. A+++++

10 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This is a fraudulent website NINELIFE.CA NINELIFE.COM

**** BECAUSE OF MY REVIEW HERE ON TRUST PILOT, THEY FINALLY ISSUED A REFUND — AFTER ALMOST TWO MONTHS FROM ORIGINAL PURCHASE. I STILL DO NOT RECOMMEND THIS WEBSITE. I WAS REALLY F**KED AROUND AND WASTED A LOT OF TIME WITH THIS ISSUE. Do NOT buy from them!!!

This is a fraudulent website. I ordered 24 cans of sardines for a total of $149.31 CAD. One month later, I received only two cans. I have been patient and contacted the company three or four times.

Their responses have been vague and do not answer my questions. They even offered me a 25% discount on a future purchase, which is completely absurd given the situation.

Furthermore, the contact page on their website has been removed, and when I call the phone number provided, an automated system answers and then disconnects the call.

I am therefore requesting a full refund. I have been ordering products online for over 20 years, and I have never experienced anything like this.

I have alerted and reported this fraud and cybercrime online and they will helps the Royal Canadian Mounted Police (RCMP), the National Cybercrime Coordination Centre (NC3), and the Canadian Anti‑Fraud Centre (CAFC) learn more about the nature of these incidents.

Do not buy from them!

3 de fevereiro de 2026
Avaliação não solicitada
logotipo da NineLife Canada

Resposta da NineLife Canada

Hi Sylvie,

We apologize for the error in your order. We’ve issued a refund for the incomplete item and appreciate your understanding.Please rest assured that we are reviewing the situation and taking corrective measures to prevent this from happening again in the future.

I have sent an email to your registered email ID and would kindly request you to liaise with me over the same email thread for further correspondence. We hope you will give us another chance in the near future.

Thank you for your understanding.

Regards
NineLife

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