After having years of main stream school giving less than their duty, to provide my son with an education, my experience with Nisai has been nothing but positive. Sadly my son is now several years be... Ver mais
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Veja o que dizem as avaliações
What I liked about Nisai is that in classes we sometimes have a presentation. I can communicate with my classmates and teacher more and I can deeply understand on the topic because we need to search... Ver mais
A empresa respondeu
This company was suggested as a mentoring provider for my daughter The initial phone call from the senior manager was fabulous Sadly when visited at home by a derby located manager i was appalled.... Ver mais
A empresa respondeu
We have only had positive experiences with Nisai. Our son had not been in formal education for 3 years before he started with Nisai this September. We couldn't have asked for a more professional, car... Ver mais
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Detalhes da empresa
Informações de contato
28 Clarendon Road, WD17 1JJ, Watford, Reino Unido
- 02084248475
- info@nisai.com
- nisai.com
4,3
Excelente
26 avaliações
Sem histórico recente de pedidos de avaliações
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A Wonderful Learning Experience at Nisai
My son attended Nisai for two years, and he had such a wonderful experience.
The class sizes were small, which meant he always felt comfortable asking questions or sharing his thoughts. As he got older, he became more comfortable using the private chat function to communicate with his teachers, but he still enjoyed interacting with both teachers and classmates during lessons. Although it is an online school, students were sometimes divided into small groups to work together on activities, and my son made several friends whom he still keeps in touch with outside school. I think that's something special. It would have been wonderful if they had had the chance to meet in person, so I was delighted to hear that the school has recently started organizing in-person meetups. I think it's a fantastic initiative.
One feature we particularly appreciated was that every lesson was recorded. Students could revisit classes whenever they wanted and as many times as they needed, which was incredibly helpful for learning. The recordings also meant that if any issues arose, the school could review exactly what had happened, making the whole system transparent and trustworthy.
After each lesson, teachers assessed how well students participated and communicated with others, and they sometimes also left personalised comments. This gave me valuable insight into how my son was doing in class. Sometimes I could use the feedback to talk with him about his behaviour, while positive comments from his teachers gave him confidence and motivation. His teachers and house tutors were always there to support him whenever he needed help, and that made him feel safe and comfortable as a learner.
One of the biggest reasons we chose Nisai was because it allowed our son to receive an English-language education while continuing to live in Japan. It fulfilled a dream that would have been very difficult for our family to achieve otherwise, and we are truly grateful for that opportunity.
While my son's learning experience was excellent, I was equally impressed by the school's staff. Since we live in Japan, we mainly communicated with the Japan and Asia offices, but whenever necessary, they worked seamlessly with the main office in the UK. Their responsiveness was exceptional, but what stood out even more was their genuine willingness to help. They always went above and beyond to find solutions, and I often told people that their customer service was "better than Disney!" It was also very reassuring to know that there were multiple support offices across different regions and several convenient ways to contact the school, including email, phone calls, and LINE.
As our son has recently started thinking about returning to a physical school, we have decided to leave Nisai. However, we will always be grateful for the incredible support we received and for the wonderful education and experiences he enjoyed there. We couldn't have asked for a better online school, and I would wholeheartedly recommend Nisai to any family considering an online education.
Thank you, Nisai. We will always cherish the memories and experiences we gained with you!
30 de julho de 2026
Avaliação não solicitada
Resposta da Nisai Learning
Thank you so much for taking the time to leave such a thoughtful and heartfelt review.
It has been an absolute privilege to support your son over the past two years, and we are delighted to hear that he enjoyed his time at Nisai. Knowing that he built confidence, formed lasting friendships, and felt supported by both his teachers and house tutors is exactly what we strive to achieve for every learner.
We're especially pleased that you found value in our small live classes, lesson recordings, personalised teacher feedback, and the different ways students can participate in lessons. We know that every learner is different, and creating a safe, engaging online learning environment where students can thrive academically and socially is at the heart of everything we do.
It also means a great deal to hear your kind words about our teams in Japan, Asia and the UK. We pride ourselves on working together across our global community to ensure every family receives the highest level of support, and your "better than Disney" compliment certainly made us smile!
We're honoured that Nisai was able to help your family access a British education while living in Japan. Supporting families around the world with flexible, high quality online education is something we are incredibly passionate about.
While we're sad to see your son leave, we're also delighted to hear that he feels ready to return to a physical school. Supporting learners to achieve their next step, whether that's reintegrating into mainstream education, progressing to college or university, or moving into employment, is at the heart of what we do. Seeing your son reach this milestone is wonderful to hear and something we celebrate alongside your family. We wish him every success as he begins this exciting new chapter.
Thank you once again for your recommendation and for placing your trust in Nisai Learning. Reviews like yours mean so much to our teachers and support teams, and we're incredibly grateful that you chose us to be part of your son's educational journey. He will always be a valued member of the Nisai family, and we hope our paths cross again in the future. On behalf of everyone at Nisai, we wish your family continued happiness and success.
The Nisai Team
Transformative!
NISAI have been transformative for my daughter. The teachers and support staff are excellent, nothing is too much trouble. They make the lessons informative, accessible and even entertaining. From being unable to access education, my daughter is now achieving beyond her years. Thank you!!
7 de julho de 2026
Avaliação não solicitada
Resposta da Nisai Learning
Thank you so much for your wonderful 5 star review. We are thrilled to hear about the incredible progress your daughter has made.
At Nisai, our mission is to ensure every young person can access a high quality online education, regardless of the barriers they have faced. Knowing that your daughter has gone from being unable to access education to achieving beyond her years is exactly the impact we strive to make every day.
We are especially pleased that our teachers and support staff have helped create lessons that are informative, engaging and accessible. Building confidence, inspiring a love of learning and helping students achieve their full potential are at the heart of everything we do.
Thank you for placing your trust in Nisai. We are proud to be part of your daughter's educational journey and look forward to celebrating many more milestones with you and your family.
The Nisai Team
Fantastic online learning provider for SEN child
After having years of main stream school giving less than their duty, to provide my son with an education, my experience with Nisai has been nothing but positive. Sadly my son is now several years behind due to illness and being constantly let down and slipping through the cracks! but our hope for his future feels brighter, thanks to the help and support from Nisai. As a parent of a SEN child, it is very isolating and confusing but staff at Nisai have all been nothing but present. From education advice, EHCP advice, support and regular contact, our experience has been a relief.
My son wantes to learn but has never been given the right tutoring, the online learning Nisai provide is clear and easy to follow. Our goal is for our son to obtain his maths and English GCSE, this would not be possible without Nisai.
6 de julho de 2026
Avaliação não solicitada
Resposta da Nisai Learning
Thank you so much for taking the time to share your experience. Your kind words mean a great deal to our entire team.
We are delighted to hear that your son has found a learning environment where he feels supported, understood and able to engage with his education. At Nisai, we believe every child deserves access to high quality, personalised online education, especially those with SEND, medical needs or who have struggled to thrive in a mainstream school setting.
Supporting families goes beyond the virtual classroom, so we're pleased that our team has been able to provide guidance with education, EHCPs and ongoing communication throughout your journey. Helping young people rebuild confidence, re-engage with learning and work towards important qualifications such as GCSE Maths and English is exactly why we do what we do.
Thank you for trusting Nisai to be part of your son's journey. We wish him every success as he continues working towards his GCSEs, and we look forward to supporting your family every step of the way.
The Nisai Team
What I liked about Nisai
What I liked about Nisai is that in classes we sometimes have a presentation. I can communicate with my classmates and teacher more and I can deeply understand on the topic because we need to search about the things we didn't learn in the class. Also, Nisai has helped me type words faster on keyboard.
29 de junho de 2026
Avaliação não solicitada
Resposta da Nisai Learning
Thank you so much for your wonderful 5 star review. We are delighted to hear that you're enjoying your experience at Nisai.
It's fantastic that presenting in class has helped you build your confidence, communicate with your classmates and teachers, and deepen your understanding by encouraging you to research topics independently. Developing these skills is an important part of learning and prepares students for future education and careers.
We're also pleased to hear that your typing speed has improved. Small skills like keyboard confidence can make a big difference when learning online and are just one of the many benefits of studying in a supportive virtual school environment.
Thank you for being part of the Nisai community. We wish you every success with your studies and look forward to supporting you throughout your online learning journey.
The Nisai Team
My son has ADHD
My son has ADHD, so he has had difficulties with learning, such as being easily distracted by surrounding sounds and everything he sees, making it hard for him to concentrate. Nisai's system doesn't display faces on the screen, so it seems to be an environment where my son can concentrate better. He finds it fun to connect directly with friends both domestically and internationally through chat, and he seems to be overcoming even the difficulty of not being able to understand beginner-level English. As a parent, I am very happy to see him taking lessons without getting bored. In the past, whenever he tried something, he was often unable to learn or succeed due to his characteristics, but through learning English with Nisai, he has gained confidence that he can do it for the first time. Nisai, which provides such a learning environment, is very special to our family. Thank you to the teachers and everyone in charge of the school!
31 de março de 2026
Avaliação não solicitada
Resposta da Nisai Learning
Thank you so much for sharing your family's experience and for your wonderful 5 star review.
We are delighted to hear that Nisai has provided an online learning environment where your son can thrive. We understand that every learner is different, and for many students with ADHD or additional learning needs, a calm, structured virtual classroom can make a real difference to concentration, confidence and engagement.
It is especially rewarding to hear that your son is enjoying learning English, connecting with classmates from around the world and, most importantly, discovering the confidence to believe in his own abilities. Helping students overcome barriers to education and achieve success they may never have thought possible is at the heart of everything we do.
Our teachers and support staff work hard to deliver engaging, inclusive online lessons that help every learner feel safe, supported and able to succeed at their own pace. Knowing that Nisai has become such a special part of your family's journey is the greatest compliment we could receive.
Thank you for trusting Nisai with your son's education. We look forward to continuing to support him as he develops his English skills, builds his confidence and reaches even more milestones in the future.
The Nisai Team
Only positive comments.
We have only had positive experiences with Nisai. Our son had not been in formal education for 3 years before he started with Nisai this September. We couldn't have asked for a more professional, caring, flexible team that respond to all correspondence, questions and concerns in a detailed way. It is clear that all members of staff care about the students and will adapt to their complex needs in the best way they can. The admin team have also been super helpful and will go above an beyond to answer any questions.
We look forward to continuing with Nisai for as long as our son needs support
3 de junho de 2026
Avaliação não solicitada
Resposta da Nisai Learning
Thank you for taking the time to leave us such a lovely review.
We are so pleased to hear that you have had a positive experience with Nisai. As an online school, the wellbeing and success of our students are at the heart of everything we do. Our team genuinely cares about each young person we support, so it's always rewarding to hear that this has been reflected in your experience.
We really appreciate your kind words and your trust in our team. Thank you for being part of the Nisai community.
The Nisai Team
Disappointed
This company was suggested as a mentoring provider for my daughter
The initial phone call from the senior manager was fabulous
Sadly when visited at home by a derby located manager i was appalled. The manager kept saying we do it this way and our students do it that way , also couldn't provide any further than 4 miles from home for social skills due to the cost !! . My daughter required a mentor and provider who met her needs not the other way round. Very disappointing and would avoid
13 de fevereiro de 2026
Avaliação não solicitada
Resposta da Nisai Learning
Thank you for taking the time to share your feedback. We are pleased to hear that your initial conversation with our senior manager was positive, but we’re sorry to learn that your overall experience did not meet your expectations.
Our mentoring programmes are designed around the needs and safety of vulnerable young people. As part of this, we normally try to arrange activities within a reasonable distance from home so that young people feel comfortable and risks are minimised. That said, we always aim to be flexible where possible and tailor support to each individual situation.
We understand that finding the right mentor match and schedule is extremely important, and we regret that we were not able to reach an arrangement that worked for your daughter in this instance.
If you would be open to it, we would welcome the opportunity to discuss your feedback further and review what options may still be available. Please feel free to contact us directly so we can look into this in more detail.
We wish your daughter all the very best moving forward.
The Nisai Team
Poor customer service and lesson timings
The customer service is so awful - they refuse to remove the completed assignments from the assignment list because they would rather keep them.
Also the lessons are so incredibly short - 30 minutes is not enough for the lessons especially GCSE Maths where its 30 minutes, also it’s not good idea that the maths live lessons should be in the morning especially I don’t like waking up in the morning.
I would prefer if the live lessons were an afternoon time and completed assignments from other subjects to be removed from the assignment system.
Also I wasn’t given the weekly assignment for GCSE Maths on the 27th February 2026 which makes me sad.
My maths assignments weren’t even marked yet, why is this?
UPDATE: I totally disagree with this business’ reply the completed assignments should be removed as I want them removed apart from the maths subject so please change your mind up!!!
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da Nisai Learning
Thank you for sharing your feedback. We’re sorry to hear that you’re feeling frustrated.
Our platform keeps completed assignments visible so that students and teachers can track progress over time and maintain accurate learning records. While assignments can’t be removed, they should appear clearly marked as completed once submitted and reviewed.
Live lesson timings are set to allow groups of students to learn together with specialist teachers. We understand that different times of day suit different learners, and we always try to structure the timetable to work for as many students as possible.
Assignment marking can sometimes take a little longer during busy academic periods, but all submitted work will be reviewed and feedback provided by the teaching team.
If you believe an assignment was missing or you are still waiting for feedback, please contact our support team or your mentor so we can check this for you and make sure everything is up to date.
We appreciate you taking the time to share your thoughts and we’re here to help if you need support.
The Nisai Team
My Experience with Nisai
Pros
- Well-structured lessons are taught
- The student support team is very quick in response and has always helped me with every qualm and situation
- Some of the teachers are highly capable and experienced with the subject matter for IGCSEs - Like Ms. Zirah Daud and Mr. Kelvin Ang
Cons
- Some teachers lack experience and are unaware of how to teach the IGCSE curriculum and how to write answers in the exams.
- As I was a nontraditional student, I was given a lot of restrictions due to age, which seems reasonable to conduct an international company with minor students, but due to this, I couldn't experience most components other than studies and at times felt discriminated and lonely (which I understand came from protection and following the essential GDPR guidelines). It was just quite dismaying for my part only, but most students will not experience it, and the team and teachers were actually really supportive to me.
Overall, it was a very enriching experience and I would recommend Nisai to every student with every need.
14 de abril de 2025
Avaliação não solicitada
Resposta da Nisai Learning
Thank you for sharing your experience! We’re thrilled you enjoyed our well-structured IGCSE lessons, experienced teachers, and quick, supportive student support team.
We really do appreciate your feedback and will look into that further. Regarding age-related restrictions, this help us maintain GDPR compliance and student safety. Your insights however, will help us continue improving our inclusive online learning environment.
It’s wonderful to hear that your overall experience was enriching, and we’re grateful for your recommendation of Nisai Group to other students.
The Nisai Team
Life changing
After years of not being able to access education our daughter has finally completed almost a full year of functional skills and is absolutely flying!
From the initial visit with her mentor and manager they showed an understanding that we had been longing for and this still continues today.
Our daughter now logs in and engages in lessons more than she ever has and is making great progress in her lessons.
She has a fantastic mentor who is amazing and supportive, not only in her education, but whole life as well and she looks forward to her visits every week.
I think that more variety of subjects is something that would be beneficial. Courses such as photography or cookery would probably be difficult online but certainly something we would be interested in.
Having access to Nisai has been life changing in our household. Not just for our daughter but also for us as parents. Thank you!
25 de agosto de 2025
Avaliação não solicitada
Resposta da Nisai Learning
Thank you so much for your wonderful review! We’re thrilled to hear how well your daughter is progressing with her Functional Skills course and how much she values her mentor’s support. At Nisai, we’re passionate about providing accessible, personalised online education that supports both academic growth and wellbeing. We also appreciate your feedback on adding more subject variety, it's actually something we're actively exploring at the moment. We're so glad Nisai has made a positive impact on your family!
The Nisai Team
My son literally hated being in a…
My son literally hated being in a school environment, his anxiety levels were so high he would suffer physically with headaches, sickness, anxiety attacks etc and wouldn't talk to his teachers. He has now been with Nisai for one year (started in year 10) and has moved up a level, engages with his mentor and talks privately to his teachers and emails them without any issues. I cannot praise Nisai enough.
30 de julho de 2025
Resposta da Nisai Learning
Thank you so much for your lovely review! We are delighted to hear how our online school has helped reduce your son’s anxiety and made learning a positive experience again. At Nisai, we believe every student deserves access to flexible, personalised education, especially those who struggle in traditional school environments. It is wonderful to learn he is now confidently communicating with his teachers and mentor, and that our alternative provision is supporting his academic progress and wellbeing.
We are extremely proud to be part of his journey and truly appreciate your kind words and support.
The Nisai Team
Very positive experience - the longest he has engaged with education without a break!
The short lessons are good. Flexibility and understanding when sessions are missed - plus hopefully a later schedule for next year.
The support sessions are brilliant - support is as needed and enables the work to be attempted.
Expectations for work could be more clear and precise, Feedback needs to be relevant to the expectations - were they met or not? Give an example of what might have got more marks and explain how.
22 de julho de 2025
Resposta da Nisai Learning
Thank you so much for your thoughtful and honest review. We are really pleased to hear that this has been his most consistent engagement with education so far; that is a huge milestone, and we are really proud to be a part of that.
We are glad the short lessons, flexible approach, and personalised support have made a positive difference. It really is great to know the support sessions are helping him feel more confident in tackling the work.
We also really appreciate your constructive feedback around expectations and feedback clarity. This is something we take seriously and are actively working to improve; clear guidance and actionable, personalised feedback are essential for student progress.
Thank you again for your support and insights.
The Nisai Team
100% support from mentor Jamie and…
100% support from mentor Jamie and teachers one step at a time at my pace everything explained till I understand has helped me greatly with confidence ,looking forward to seeing you in September. 👍
21 de julho de 2025
Resposta da Nisai Learning
Thank you so much for your kind words! We are so pleased to hear how much Jamie and the teaching team have supported you. Taking things one step at a time and learning at your own pace is exactly what we aim for so it really is fantastic to hear that it has helped with your confidence.
We are really proud to offer personalised, flexible online learning that puts student wellbeing and progress first. We cannot wait to welcome you back in September!
Have a great summer break!
The Nisai Team
NISAI review ⭐️⭐️⭐️⭐️⭐️
NISAI from the start of my daughter’s journey with them has been fantastic. The teachers are very supportive and listen to feedback throughout. NISAI have understood my daughter’s needs and catered to them in every way. My daughter’s progress with her learning since joining NISAI has been amazing. I can’t thank them enough for everything they do and continue to do with my daughters learning and support. Highly recommend to everyone looking for an education provider with the most amazing support. 5 stars ⭐️⭐️⭐️⭐️⭐️
21 de julho de 2025
Resposta da Nisai Learning
Thank you so much for your thoughtful 5-star review! We're thrilled to hear that your daughter’s experience with Nisai has been so positive and that she is thriving with the support of our teaching team!
Understanding and adapting to each student's individual needs is at the heart of what we do, so it is wonderful to know we have made a meaningful impact to her learning journey.
We are so grateful for your recommendation and proud to provide a flexible, supportive online education environment that works for all.
The Nisai Team
My worker was called Angela
My worker was called Angela. She really encouraged me ro better myself in maths and English. I had lessons on line due to my autisum and adhd. We also did lesson about everday life and learning basic skills like cooking . I never used to leave the house . Since being with nisai I am now prepared for collage and the rest of my future
19 de julho de 2025
Resposta da Nisai Learning
Thank you so much for your feedback. Your progress through online learning and personalised support for autism and ADHD is truly inspiring. Gaining confidence in maths, English, and everyday life skills shows how effective SEND online education paired with mentoring can be. We are so proud that you are now feeling ready for college and we wish you all the very best for your next steps in life!
The Nisai Team
An excellent alternative provision
The classes are small and ideal for students that require smaller class sizes and struggle with social anxiety. My son’s mentor who comes to our home to offer support is absolutely amazing and understands his needs and wishes so well.
There’s flexibility with appointments and the ability to watch recordings of the lessons when needed.
It truly is the best move my son made to receive a quality education and learn life skills.
18 de julho de 2025
Resposta da Nisai Learning
Thank you so much for your kind words. We’re so glad to hear your son is thriving with flexible online learning and personalised support. Small class sizes, recorded virtual lessons, and dedicated home mentoring can make such a difference for students with social anxiety or special educational needs. It's wonderful that he’s gaining confidence, accessing quality education, and developing essential life skills. Your feedback really means a lot!
The Nisai Team
Fantastic school provision
Due to unforeseen circumstances my son had to move to a different form of education, my son had autism as finds lots of noise and people difficult and Nisai has provided him with such amazing schooling, that he has gone from getting upset at attending lessons to now getting 100% on homework and his attendance has gone through the roof. This education style suits him so much and still allows him to interact with the teacher and other students. I’m so pleased that is education style is an option for him. His key worker is brilliant and offers so much advice and help to ensure he can excel.
18 de julho de 2025
Resposta da Nisai Learning
Thank you for your kind words. We’re so pleased our online learning environment has helped your son thrive. At Nisai, we specialise in supporting students with autism through flexible, low-stress virtual schooling that fits their needs. It's great to hear he's enjoying lessons, improving attendance, and excelling with homework. We're proud to support him on his remote education journey.
The Nisai Team
Con trai mình theo học Nisai từ…
Con trai mình theo học Nisai từ NS2,NS3, IGCSE 1, IGCSE 2 và hiện cháu chuẩn bị kết thúc AS và sẽ tiếp tục lên A2- level. Trong suốt hành trình 5 năm qua với Nisai Global School gia đình tôi và cháu rất hài lòng về mọi mặt. Cháu được học tập tri thức thế giới qua các môn học của trường do các thày cô giáo trình độ cao với học phí rất phải chăng cùng với sự đồng hành hỗ trợ tuyệt vời của đội ngũ tại Việt Nam. Tôi thấy gia đình mình rất may mắn khi biết đến nhà trường và con phù hợp để theo học. Gia đình chúng tôi rất cảm ơn nhà trường Nisai Global School đã cho chúng tôi trải nghiệm học tuyệt vời này !
11 de agosto de 2024
Avaliação não solicitada
Resposta da Nisai Learning
Thank you so much for your kind feedback — we're truly grateful!
It’s a privilege to support each learner and their family, and we’re so pleased to hear that you’ve had a positive experience with us.
If you ever need anything or have suggestions for how we can improve further, we’re always here to listen.
The Nisai Team
Excellent Education
My son studied for 4 years in Nisai, from his IGCSEs to his A Levels, and they were some of our most enjoyable years of schooling. Nisai's teachers were highly qualified and incredibly engaging for him, with assignments being focused and easy to turn in. The support staff at Nisai were equally brilliant, helping us through fee payments, exam registrations, and general progress updates and answers.
11 de julho de 2025
Avaliação não solicitada
Resposta da Nisai Learning
Thank you so much for your kind feedback — we're truly grateful!
It’s a privilege to support each learner and their family, and we’re so pleased to hear that you’ve had a positive experience with us.
If you ever need anything or have suggestions for how we can improve further, we’re always here to listen.
The Nisai Team
Support That Truly Supports
So far, Nisai's student support team has been incredibly helpful in sharing important information. They’re always super quick to respond whenever we need anything, especially when it comes to our child’s lesson schedule. Every request or question is handled promptly and professionally, and their communication feels personal and supportive. We truly appreciate their responsiveness and dedication. Thank you, Nisai, and hope you continue this great level of service!
10 de julho de 2025
Avaliação não solicitada
Resposta da Nisai Learning
Thank you so much for your kind feedback — we're truly grateful!
It’s a privilege to support each learner and their family, and we’re so pleased to hear that you’ve had a positive experience with us.
If you ever need anything or have suggestions for how we can improve further, we’re always here to listen.
The Nisai Team
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