Nisa Retail Limited Avaliações 

103
O TrustScore é 2 de um total de 5

2,0

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Came in to buy juice and never let me purchase it because my card declined once when I just needed to put more money over so rude and and got told no clearly no wanting any sales

Avaliado com 5 de um total de 5 estrelas

I honestly like nisa local when I buy stuff with cash and I don't have maybe 10 of 20p they let me have it and they didn't told me to come back and pay the workers are kind and helpful

Avaliado com 1 de um total de 5 estrelas

Very bad customer service bow road nisa local .basically one guy very rud and disrespectful with customer. Most of time he served customer on till.(Bit white hair) he don't care customer. I am not su... Ver mais

Avaliado com 2 de um total de 5 estrelas

Falkirk shop on High Station road. Manager seems ok, but local male and female staff are rude, obnoxious and have no customer skills. Recently went to collect Hermes pakage, but due to other circums... Ver mais

Detalhes da empresa

  1. Atacadista de hortifrutigranjeiros
  2. Atacadista de Bebidas Alcoólicas
  3. Atacadista de Confeitaria
  4. Mercearia
  5. Atacadista de bebidas
  6. Distribuidora de tabacos

Informação fornecida por fontes externas variadas

Nisa stores are independently owned retail outlets operated throughout the UK


Informações de contato

2,0

Ruim

O TrustScore é 2 de um total de 5

103 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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2,0

Todas as avaliações

(103)

27 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Nisa Hitchin

Nisa Hitchin, Herts Overcharge for items EVERY time I went there. They apologise and correct it but only if you notice. Multipack items they charge as separate too. Complete thieves do not trust any of their stores.

24 de outubro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Don’t bother with their stores or head office

Don’t bother with their stores or head office. Head office ring off and are so rude. They don’t care and pass the buck. None of their stores are owned by them and if you’ve got a complaint then your stuffed.
It’s left me no choice but to put it in the hands of the local council and trading standards as the complaint is a very serious matter!!

25 de agosto de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Nisa Seamons Road Altrincham

I went to collect a parcel from yodel. The sales assistant looked for my parcel and said it wasn’t there. When I had confirmation it was. I reported to yodel who investigated it. It was there and I went back the next day. A male sales assistant looked and found it. The female assistant was rude and unhelpful and caused me stress phoning and reporting and travelling there twice. When she could have looked that little bit longer for my parcel. I shall never use this store for click and collect or use this store in general. It was only the that particular member of staff that has put me off going back into that store !!!!

24 de agosto de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolutely rude staff

Absolutely rude staff, overpricing, tills not reset for offers. don't know how they keep customers. well yes I do they have shops in areas that customers are locked into buyiny from e.g. estates with little transport services/ elderley customers etc. This company should be looked into by Watchdog, citizens advice etc. Wouldn't survive on the high street (whats left of it

12 de agosto de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Over charging

This morning I ordered from nisa on parr Lane and bought 2x 1.5 ltr bottle of coke which came to £5.20 but when bottle come both said £1.95 on the label but also bought 500ml of Fanta and was charged £2.25 but when came said they was £1.09. Contact Deliveroo and said theres is nothing they can do. Will not be ordering if they are gunna be overcharging for stuff

14 de julho de 2021
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Falkirk shop on High Station road.

Falkirk shop on High Station road.
Manager seems ok, but local male and female staff are rude, obnoxious and have no customer skills. Recently went to collect Hermes pakage, but due to other circumstance some code was missing. The woman's attitude whilst explaing things was appalling. The fault was caused elsewhere, but she just dived in and gave me a gobful of her venom.
NEVER AGAIN !

6 de julho de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Unprofessional shop customer service

Dear all . I was in the shop on Saturday at 2pm to posted my parcel by Hermes . Shop salesman refused to accept my parcel and said that not accepted parcels till Monday morning due to no collection by Hermes driver . On the website information regarding parcels collection said clearly 7days a week . Additional to it Customer service was unprofessional and ignored me when I requested contact nr to shop manager the respond was manager is off today . Definitely avoid this shop with address below . Nisa Loco
284A Clayhall Avenue, Clayhall, IG5 0TB

3 de julho de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Nisa local Banbury

First of all they charge higher then the price of a product , for example I went to buy an iced coffee which was 1.50 and got charged 2 pounds and then the lady proceeded to say that they only accept card payments when it’s above 3 pounds , when I’ve been served before with card payment with something below , she was very rude about it and told me to put the product back in almost a mocking tone . After this experience I will definitely not be shopping herr

21 de junho de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Nisa on jenkin Rd is crap if you from…

Nisa on jenkin Rd is crap if you from Scotland and you have Scottish pound notes sorry laddy you will not be able to buy anything your money is not good enough thay will not take it seriously and they is a different reason depending what person serve you I mean not serve you because its a Scottish note discussing. I am affended.

5 de junho de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worst shop in the world.

Our local coop recently changed into a Nisa and I've just had my first visit there and walked out without spending a penny. Poor choice, low quality and unbelievable extortionate prices. I've no idea how they survive as a business. Needless to say, I won't be going back. If they were the only shop in a 10 mile radius, I would walk 10 miles, even in rain, sleet and snow.

6 de maio de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Chanterlands Avenue, Hull - relocate your baby supplies

Might I suggest that the Nisa store on Chanterlands Avenue, Hull, reposition their stock of nappies and wet wipes so that parents with buggies can actually access them without having to grovel by the side of the tills and being addressed: "err excuse me, what are you doing?" by the loud shop assistant, who mistakenly thought I was shop-lifting? Not good enough, Nisa.

10 de abril de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Rubbish

Well my first visit to the nisa store on the willenhall road wolverhampton and I can say it will be my last, never felt so uncomfortable in my life felt like a criminal I was followed round the shop by the assistant who was pretending to be on his phone I had to say in the end im not going to pinch anything plus it didn't have what I wanted matter of fact they didn't have any yoghurt at all and way way to expensive I wouldnt even give them a star rating ,you need to get better staff there the men who were on today make you feel uneasy never felt so un nervy in my life

9 de março de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Poor service Nisa at 2 Bell Lane Blackwater

My local Nisa at 2 Bell Lane Blackwater does little to encourage customers. Opening advertised time of 7am, never open before 8:15 often later. Now refusing to accept Daily Mail vouchers. Does not seem friendly to customers. Used the store frequently before it became Nisa last year, Will not go there again.

21 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scammers

My partner joined the nisalocally Facebook page and took part in the release the kraken competition through messenger they said he had won but he had to follow a link which he did but he had to hand over his bank details and tell them when he had finished he didn't give his bank details but told them he had finished then they seem to have cut all communications with his messenger and unfriended him why would you do all that unless it's a scam

20 de novembro de 2020
Avaliação não solicitada
logotipo da Nisa Retail Limited

Resposta da Nisa Retail Limited

Hi Shona,

we have had a number of instances recently where there have been rogue profiles posting on our brand page and directing traffic to nefarious links. We are constantly reporting these violations to Facebook and the profiles are always removed as a result. If in doubt, in future please message us directly through the Facebook messenger button on our page and not a post. We take our user online safety seriously and work with Facebook directly to avoid any risk so we apologise for any inconvenience this may have caused in the misrepresentation of our brand and service. You can also contact or consumer services team through our website https://nisalocally.co.uk/corporate/nisa-head-office/ to ensure your query gets through directly.

Kind regards

Nisa

Avaliado com 1 de um total de 5 estrelas

Constant Incorrect Prices

Constant Incorrect Prices, and thus Receipts Not Ever Given.

My local store has at least one item mis-priced per weekly visit, usually it's a promo item with a large or prominent POS display too!

Receipts are never, ever, never given freely. You actually have to beg the staff to print one off and hand it over to you. Last week the Manager served me, when I asked for the receipt she huffed and puffed a bit, then threw in the bag: the actual c'card transaction receipt. This was not the itemised one as requested, only realised when got back to the car.

Have complained to Trading Standards on numerous occasions on prices not matching to displayed items (often the prices aren't shown on the shevles also). Even emailed the head office at this carry on, who said they're all 'independent stores' and so on (dismissive).

Don't at all blame the lower paid staff (often part-time students and so on), it's a Manager's sole decision to carry on the policy of very poor pricing admin (both bar code system and missing on shelve displays), and also the policy not to ever hand over receipts, unless pressured to do so.

This avoidance of recepits was present well before covid came on the scene, so that is not an excuse.

18 de novembro de 2020
Avaliação não solicitada
logotipo da Nisa Retail Limited

Resposta da Nisa Retail Limited

Sorry to hear this Mr G. Unfortunately all Nisa stores are independently owned and operated and we have no jurisdiction at store level, so it is always best to resolve this directly with the store. Alternatively you can contact our customer service team via the form on this page giving details of which store you are referring to: https://nisalocally.co.uk/corporate/nisa-head-office/ to see if they can help. Kind regards, Nisa.

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