Noah Avaliações 796

O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Delivery was prompt and everything present and correct in the well packaged box. Tools seem good quality and have had genuine fun creating some pieces. Will buy again for sure!

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

What a delight. Can’t put into words how much it means to me that those lovely kits allow you to spend some quality time with your family. During those financially difficult times it incredible to hav... Ver mais

Avaliado com 2 de um total de 5 estrelas

I spent nearly £300 on Noah's kit, equipping the kitchen in my new AirBnB, using the higher quality options where available. Mostly it's good stuff, my guests have used it and have been happy. However... Ver mais

Avaliado com 5 de um total de 5 estrelas

Delivered close to date promised which was an achievement in itself bearing in mind how busy all the courier companies where due to the postal strikes. The pottery starter pack was nicely packaged an... Ver mais

Detalhes da empresa

  1. Loja de artigos domésticos

Escrito pela empresa

At noah, we believe creativity should be simple, joyful, and accessible to everyone. That’s why we have created craft kits that make it easy to dive into a new hobby, whether it’s pottery, candle making, macramé, or terrazzo design. Each kit is thoughtfully assembled with beginner friendly tools, high quality materials, and everything you need to get started right away. Our mission is to guide you through those exciting first steps of any creative journey. We combine great design with a conscious approach, prioritising sustainability and positive social impact in everything we do. Whether you’re crafting for yourself, gifting a creative experience, or bringing hands on activities into student spaces, offices, or community groups, we’re here to make creativity more approachable and more fun. Start creating, one craft at a time.

Noah. First Steps, Covered.

Escrito pela empresa

WHY CHOOSE NOAH?
Because we’re a little obsessed with delivering customer value and making those first steps to starting something new feel closer, more exciting and importantly, cost you less.

High Quality Products & FREE Next Day Delivery

Awesome Starter Kits for a reasonable price!

- 30 Days Hassle-free-returns - Next Day delivery - High-quality products We packed everything you need to survive at a campus or your own flat into a single box. High-quality products for an amazing price!

Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

796 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent start up kit

Excellent start up kit. Good price and good quality products. Very helpful delivery.

11 de abril de 2023
logotipo da Noah

Resposta de Noah

Hi Karen!

Thank you for taking the time to share your thoughts on our Head Chef Kit! We really appreciate your feedback, and are so pleased that it’s everything you'd hoped for. Let’s keep starting something new together 📦!

All the best,
Katie | Team noah

Avaliado com 1 de um total de 5 estrelas

Did not receive my package at all

I did not even receive my package from an order 2 weeks ago. The customer support person said she would come back to me with an update, but there is no response from her yet.

It is highly unprofessional even if this is just something that your support team overlooked.

11 de abril de 2023
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Resposta de Noah

Hi Nixon,

Thank you for taking the time to leave your thoughts on our service, and I am sorry that we let you down on this occasion.

Your order was dispatched on time by our team, and unfortunately it seems Evri, the courier, misplaced this while in transit to you. I contacted Evri when you reached out via email, and can only apologise that you did not hear back from me while I took some time off. I appreciate this was frustrating.

Your refund was processed yesterday, so I do hope this has since been received although please allow 3 working days.

Once again, apologies for the lack of communication and delay due to Evri.

Best wishes,
Katie | Team Noah

Avaliado com 5 de um total de 5 estrelas

Best quality for the price

I received my delivery within 2 days and the quality is far better than expected. It definitely is worth it and much cheaper than buying it all separately.

9 de abril de 2023
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Resposta de Noah

Hey Megan,

Thank you for taking the time to share your thoughts on our Starter Kits! We really appreciate your feedback regarding the high quality and price. I'm so pleased that it’s everything you'd hoped for!

All the best,
Katie | Team noah

Avaliado com 5 de um total de 5 estrelas

Very good kitchen starter set and for…

Very good kitchen starter set and for such a good price. Everything you could need.

7 de abril de 2023
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Resposta de Noah

Hi Dante,

Thank you for taking the time to share your thoughts on our Starter Kits! We really appreciate your feedback, and are so pleased that it’s everything you'd hoped for. Let’s keep starting something new together 📦!

All the best,
Katie | Team noah

Avaliado com 5 de um total de 5 estrelas

The whole experience was great

I ordered the big kitchen set and the whole experience was great! Delivered quickly with no problems. The whole set is amazing, everything is high quality. It saved so much time, effort and money compared to searching for each individual thing.

6 de abril de 2023
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Resposta de Noah

Hey Matic,

Thank you for taking the time to share your thoughts on our Kitchen Kit! I'm so pleased you are impressed with the quality of the items included, and that the delivery was swift!

All the best,
Katie | Team noah

Avaliado com 5 de um total de 5 estrelas

Great product

Great starter kit , my wife loved it.

6 de abril de 2023
logotipo da Noah

Resposta de Noah

Hello Rob,

Thank you for taking the time to share your thoughts on our Pottery Kit! We really appreciate your feedback, and are so pleased that your wife loved it just as much. Please do tag #withnoah to share any wonderful creations with us 🎨!

All the best,
Katie | Team noah

Avaliado com 5 de um total de 5 estrelas

Love the products

The Head Chef was a great start to my kitchen experience, each item arrived as described and they're sturdy tools to whip up a delicious home-cooked meal.

4 de abril de 2023
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Resposta de Noah

Hi Noah,

Thank you so much for taking the time to share your feedback on our Head Chef Kit. I am so pleased to hear that you were able to get cracking cooking up some wonderful dishes with the products included!

Best wishes,
Katie | Team Noah

Avaliado com 5 de um total de 5 estrelas

Great fun

Everything you need to start

4 de abril de 2023
logotipo da Noah

Resposta de Noah

Andrea!

Thank you for taking the time to share your thoughts on our Starter Kits! We really appreciate your feedback, and are so pleased that it’s everything you'd hoped for. Let’s keep starting something new together 📦!

All the best,
Katie | Team noah

Avaliado com 5 de um total de 5 estrelas

Head Chef Kitchen Set

Head Chef Kitchen Set - Great quality, great delivery process, great website, even better prices. Honestly, if you can buy it, it's well worth the money.

26 de março de 2023
logotipo da Noah

Resposta de Noah

Hey Adam,

Thank you so much for taking the time to share your feedback on our Head Chef Kit. I am thrilled to hear that you were impressed with the experience start to finish, from the product quality and delivery service, to our website and prices.

We truly appreciate you taking the time to share such an insightful review!

Best wishes,
Katie | Team Noah

Avaliado com 3 de um total de 5 estrelas

Decent service overall

Decent service overall. I suppose you get what you pay for.

2 de abril de 2023
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Resposta de Noah

Hi Damoc,

Thanks for taking the time to share your thoughts. I'm pleased to hear that you felt the product quality matched the price.

Best wishes,
Katie | Team Noah

Avaliado com 5 de um total de 5 estrelas

The delivery is swift and the kit was…

The delivery is swift and the kit was even more surprising. I ordered the Head Chef kitchen kit. Really convenient for people who need to furnish their homes; saves us time and money from buying stuff individually. The products are of good quality too!

22 de março de 2023
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Resposta de Noah

Hey Christille,

Thank you so much for taking the time to share your feedback on our Head Chef Kit. I am thrilled to hear that you were impressed with the experience start to finish, from the product quality and prices.

We truly appreciate you taking the time to share such an insightful review!

Best wishes,
Katie | Team Noah

Avaliado com 5 de um total de 5 estrelas

I discovered this company by accident…

I discovered this company by accident while googling for plates, untensils etc. I was initially sceptical but the quality of the products is absolutely fantastic , excellent value for money. I will definitely recommend Noahs Box to anyone moving home/ starting out and or to students. Literally everything you need in one box .

28 de fevereiro de 2023
Avaliação não solicitada
logotipo da Noah

Resposta de Noah

Hey Caroline,

Thank you for taking the time to share your thoughts on our Starter Kits! We really appreciate your feedback, and are so pleased that it’s everything you'd hoped for. Let’s keep starting something new together 📦!

All the best,
Katie | Team noah

Avaliado com 2 de um total de 5 estrelas

Communication is Key

The overall value is good and the concept is definitely time saving if you're moving into a new place but the communication issues ALMOST makes it not worth the stress.
Had to use their chatbox about 4 times before getting a response (Which is odd as they answered the most recent message as opposed to the first?) whilst also emailing.
Would seriously recommending the team to invest in better communication as its clearly happened quite a lot looking at the past few reviews.

15 de março de 2023
Avaliação não solicitada
logotipo da Noah

Resposta de Noah

Hi Jarrod,

Thanks for taking the time to share your thoughts, and I'm sorry that our communication let you down on this occasion. I appreciate is is frustrating to have to contact multiple times to receive a response, and this is not something we ever want for our customers.

We always try our very best to respond within 24 hours as mentioned on the website, providing contact is made within our working hours. I am sorry if we did not meet these expectations on this occasion, however I am pleased you like the concept and found it saved you time.

Best wishes,
Katie | Team Noah

Avaliado com 2 de um total de 5 estrelas

Poorly organised company

I ordered a premium kitchen set as I've just bought a my first house and was very excited for it to arrive, delivery date came and went with no updates as to the shipping, I messaged the company to ask and after 5 days they finally let me know that the product I ordered was not in fact available when I ordered it so would not be coming. I asked how it's possible that I spent a couple hundred pounds on a product that doesn't exist but received no response as customer service closed the chat and got notification of a refund to my account

I'm glad the refund was fast but I'm very disappointed that I had to chase this with them as it was a lot of money I could have lost if I had just waited for it to arrive

28 de março de 2023
Avaliação não solicitada
logotipo da Noah

Resposta de Noah

Hi Alice,

Thanks for taking the time to share your feedback, and I am sorry that we let you down on this occasion.

As explained via email, we experienced a system issue relating to stock levels for the kit in your order. I am really sorry that your order was caught up here, and please rest assured that we have put measures in place to ensure this does not happen again.

I completely appreciate how frustrating this has been for you. Once you flagged this to us, we swiftly issued your refund so I hope this was received.

Best wishes,
Katie | Team Noah

Avaliado com 1 de um total de 5 estrelas

Kitchen Kit never arrived, bad communication!

I ordered the Premium Kitchen Kit over a month ago to arrive at my new property on the day we moved in. With loads of other things to think about it was easier just to get all things delivered in one box.

On the delivery day, I checked DPD and the status was that the box had not arrived with them. I contacted Noah's Box and no response, I then tried all weekend to make contact with no response. Finally on Monday morning they emailed to say they didn't have stock and therefore I wouldn't be getting my order and issued a refund.

I won't be ordering from them again and would advise others not to either.

24 de março de 2023
Avaliação não solicitada
logotipo da Noah

Resposta de Noah

Hi Ellen,

Thanks for taking the time to share your feedback, and I am sorry that we let you down on this occasion.

I appreciate just how frustrating it is to not receive an order as expected. Unfortunately, we experienced a system issue relating to stock levels for the kit in your order. I am really sorry that your order was caught up here, and please rest assured that we have put measures in place to ensure this does not happen again.

With regards to communication, we do not work during the weekend as mentioned on our website and chat, which is why you did not receive a response from us until Monday. We always aim to get back to our customers as swiftly as we can, so I am sorry we did not meet your expectations here.

Once you flagged this to us, we swiftly issued your refund so I hope this was received.

Best wishes,
Katie | Team Noah

Avaliado com 5 de um total de 5 estrelas

Good quality product

Good quality product. Prompt delivery

20 de março de 2023
logotipo da Noah

Resposta de Noah

Hello Jan,

Thank you for taking the time to share your thoughts on our Starter Kits! We really appreciate your feedback, and are so pleased that it’s everything you'd hoped for. Let’s keep starting something new together 📦!

All the best,
Katie | Team noah

Avaliado com 5 de um total de 5 estrelas

The equipment is excellent quality it…

The equipment is excellent quality it waa all there and came as stated

Would buy from them again xx

1 de março de 2023
logotipo da Noah

Resposta de Noah

Hey Elizabeth,

Thank you so much for taking the time to share your feedback on our Head Chef Kit. I am thrilled to hear that you were impressed quality of the items included in your kit!

Best wishes,
Katie | Team Noah

Avaliado com 4 de um total de 5 estrelas

Purchased this for a gift

Purchased this for a gift. The lady was delighted with it.

17 de fevereiro de 2023
logotipo da Noah

Resposta de Noah

Hey Clara,

Thank you for taking the time to share your thoughts on our Macrame Kit! We really appreciate your feedback, and are so pleased that the Kit is everything you'd hoped for as a lovely gift!

All the best,
Katie | Team noah

Avaliado com 2 de um total de 5 estrelas

Poor communication with customers

Ordered on Tuesday evening for Thursday delivery but received no shipping updates so I messaged the chat Thursday pm and then emailed on Friday around midday. Was assured on Friday that Katie was looking into it so left it for the weekend and followed up this morning. Katie got back to me quickly to say that the pottery kit I had ordered was out of stock as there had been a lag on the website stock status so my order wasn’t coming. I was offered to have the other item I ordered or just a full cancellation and I chose to cancel the order. A refund was put through very quickly for me.

However, I should not have been chasing this as a customer. The company should have been aware of the situation and reaching out to let customers know. If I hadn’t chased then when would they have contacted me? Would they have ever gotten around to it?

Gained a star because Katie did handle a refund quickly and was easy to deal with. I’m sure she has a thankless job and Noah’s Box should support her better by setting up proactive communication for customers!

13 de março de 2023
Avaliação não solicitada
logotipo da Noah

Resposta de Noah

Hi Reb,

Thanks for taking the time to share your experience, and I can only apologise that we let you down on this occasion. I completely appreciate that not receiving an order as expected is incredibly frustrating.

I am however pleased that our communication salvaged your experience very slightly, and I really do hope that we can regain your trust in the future.

Best wishes,
Katie | Team Noah

Avaliado com 5 de um total de 5 estrelas

Great box with everything u need to…

Great box with everything u need to start.

2 de março de 2023
logotipo da Noah

Resposta de Noah

Hello Vishal!

Thank you for taking the time to share your thoughts on our Starter Kits! We really appreciate your feedback, and are so pleased that it’s everything you'd hoped for. Let’s keep starting something new together 📦!

All the best,
Katie | Team noah

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