Noah Avaliações 796

O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Delivery was prompt and everything present and correct in the well packaged box. Tools seem good quality and have had genuine fun creating some pieces. Will buy again for sure!

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

What a delight. Can’t put into words how much it means to me that those lovely kits allow you to spend some quality time with your family. During those financially difficult times it incredible to hav... Ver mais

Avaliado com 2 de um total de 5 estrelas

I spent nearly £300 on Noah's kit, equipping the kitchen in my new AirBnB, using the higher quality options where available. Mostly it's good stuff, my guests have used it and have been happy. However... Ver mais

Avaliado com 5 de um total de 5 estrelas

Delivered close to date promised which was an achievement in itself bearing in mind how busy all the courier companies where due to the postal strikes. The pottery starter pack was nicely packaged an... Ver mais

Detalhes da empresa

  1. Loja de artigos domésticos

Escrito pela empresa

At noah, we believe creativity should be simple, joyful, and accessible to everyone. That’s why we have created craft kits that make it easy to dive into a new hobby, whether it’s pottery, candle making, macramé, or terrazzo design. Each kit is thoughtfully assembled with beginner friendly tools, high quality materials, and everything you need to get started right away. Our mission is to guide you through those exciting first steps of any creative journey. We combine great design with a conscious approach, prioritising sustainability and positive social impact in everything we do. Whether you’re crafting for yourself, gifting a creative experience, or bringing hands on activities into student spaces, offices, or community groups, we’re here to make creativity more approachable and more fun. Start creating, one craft at a time.

Noah. First Steps, Covered.

Escrito pela empresa

WHY CHOOSE NOAH?
Because we’re a little obsessed with delivering customer value and making those first steps to starting something new feel closer, more exciting and importantly, cost you less.

High Quality Products & FREE Next Day Delivery

Awesome Starter Kits for a reasonable price!

- 30 Days Hassle-free-returns - Next Day delivery - High-quality products We packed everything you need to survive at a campus or your own flat into a single box. High-quality products for an amazing price!

Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

796 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 5 de um total de 5 estrelas

Great kit

Fast delivery, items were well packaged and good quality

28 de dezembro de 2022
Avaliação não solicitada
logotipo da Noah

Resposta de Noah

Hey there,

Thanks so much for your feedback, and I'm so pleased to hear about your positive experience with us :)

Best wishes,
Katie | Team Noah

Avaliado com 5 de um total de 5 estrelas

Great gift!

The Macrame set is a great gift, beautifully packaged. Delivery was fast. A happy customer.

15 de dezembro de 2022
logotipo da Noah

Resposta de Noah

Hi Julie,

Thank you for taking the time to share your thoughts on our new Macrame Kit! I am so pleased it is everything you'd hoped for, and I hope the recipient of your lovely gift enjoys creating something wonderful :)

Best,
Katie | Team Noah

Avaliado com 3 de um total de 5 estrelas

Very good collection quality and price

Very good collection quality and price
The package was named a starter kitit was supposed to be on 20 of December I moved to the new home on 21 stayed. With o cup or suacer till 26 because the shipping company DPD will email me every day that the parcel will be delivered today and by 3 O’clock sorry we have an emergency we can not deliver it till after Christmas they spoil the whole idea
They gave no explanation and behave as nothing happened

20 de dezembro de 2022
Avaliado com 1 de um total de 5 estrelas

I have not received my items.

22 de dezembro de 2022
logotipo da Noah

Resposta de Noah

Hi Matteo,

Thanks for taking the time to share your feedback, and I am sorry you did not receive your items. As explained over email, unfortunately during the festive period, all couriers experienced delays due to the impact of strike action and increased volume. I am sorry your order was caught up here.

I do hope I was able to rectify the situation by providing a full refund for you, and we hope to gain your custom again in the future!

Best wishes,
Katie | Team Noah

Avaliado com 4 de um total de 5 estrelas

Better instructions and more equipment needed

We ordered the Jesmonite & Terrazzo Starter Kit which arrived on time which was great considering the last minute nature of the order.

In terms of the kit i feel extra mixing cups are required as easier to mix in some larger ones we had at home. Instructions could be better as again i think you need to add more chips than suggested but with trial and error we made some great items.

Would use again as good fun but the process is a day or so long with the making of chips, coasters, drying and sanding

31 de dezembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Aucun respect des délais

Aucun respect des délais! Délais de livraison indiqués sont entre 2 et 4 jours. Commande a été faite le 17/12, j'ai commandé 2 cadeaux de Noël, on est 02/01, je n'ai toujours pas eu ni ma commande, ni le remboursement, ni la réponse à mon mail avec la demande de clarification de la situation. A éviter!

1 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Loverly gift

Delivered close to date promised which was an achievement in itself bearing in mind how busy all the courier companies where due to the postal strikes.
The pottery starter pack was nicely packaged and the contents all looked very good value for money. Wife was very pleased with it (although hasn’t started on it yet)

16 de dezembro de 2022
Avaliado com 1 de um total de 5 estrelas

I ordered a package for delivery 19th…

I ordered a package for delivery 19th December which still has not arrived.

I have not had a reply from Noahs Box since a couple of days before Christmas Eve, despite messaging them asking for an update.

I was initially satisfied with the option to just hold on a couple of days, but this time has been and gone and the poor communication from the company has compounded the issue.

29 de dezembro de 2022
logotipo da Noah

Resposta de Noah

Hi Amy,

Thanks for taking the time to share your feedback, and I am sorry there was a delay in receiving your order. As explained over email, unfortunately during the festive period, all couriers experienced hold-ups due to the impact of strike action and increased volume. I am sorry your order was caught up here.

I do hope we were able to rectify this for you by sending out a replacement order which I can see arrived on January 4th. I have also processed your 25% refund + the refund for the shipping fees.

I hope you're enjoying your Pottery Kit Amy!

Best,
Katie | Team Noah

Avaliado com 4 de um total de 5 estrelas

Fantastic kit very poor instructions

Fantastic kit, box and yarn etc but the instructions are so difficult to even figure out how to make a simple hanging plant holder. Think will have to use good old you tube. Value for money with the kit but the instructions really fail it.

28 de dezembro de 2022
Avaliado com 5 de um total de 5 estrelas

Great experience despite delivery chaos…

Great experience despite delivery chaos due to Royal Mail strike.

Noah reached out proactively about a delay with the order due the strike (they also had information on the website before I ordered mentioning that delays are likely). When my parcel didn’t get delivered by DPD they sent out a new one within hours and it arrived safe and sound the next day… just in time for Christmas.

PS. Reading the other reviews here it seems like people blame a small startup for something that is clearly due to the Royal Mail strike and not caused by the brand itself…

26 de dezembro de 2022
Avaliado com 4 de um total de 5 estrelas

Fast to remedy delivery issue caused by courier

Had delivery issues but quickly remedied when alerted to it- probably need to work on the efficacy of the online chat function though!

28 de dezembro de 2022
logotipo da Noah

Resposta de Noah

Hello Joanna, thanks for reaching out to us.
I'm sorry that you haven't received your parcel yet. Having checked your tracking it seems like the parcel went out on the day it was scheduled to go out but got lost within the Delivery Network.

As a small startup, we are reliant on our delivery partners such DPD/Evrii/GLS to work with us together to get hundreds of orders out every day. Having heard of similar issues from other founders and small brands it seems like the Royal Mail strike has caused chaos even with other couriers which led to an increase in lost parcels. This shouldn’t be an excuse but I hope for your understanding that we are working day and night to try to ensure all orders arrive safe and sound. In this particular case, we have dispatched the order but Evrii/DPD don't provide us with visibility on every single tracking to see if the order arrived or got lost within the network.

Unfortunately, I can't find any email from you regarding the issue and hence nobody from our team has tackled this case just yet.

However, I went ahead and created a replacement order that should go out tomorrow and be with you shortly after.

We try our best to react to any issues as soon as possible. If you can't reach us via the live chat we recommend sending an email to hello@noahsbox.com

I do apologise for any inconvenience/frustration caused. I hope for your understanding and wish you a Happy New Year 🎇

Best Wishes,
Moritz | Team noah

Avaliado com 1 de um total de 5 estrelas

Still not received my order I place on…

Still not received my order I place on the 15th of December. I asked for the nomination date of the 19th and booked the day off work as it was a Christmas present so I wanted to make sure I was in to collect and also didn’t want my girlfriend to receive it either. I didn’t receive any update to say the parcel wasn’t going to come. When I knew EVRi was going to be delivering the parcel I knew there would be problems and if I knew this before I purchased I would have gone elsewhere. Anyway now on the 28th still no sign of the parcel. They have offered me a full refund on Christmas Eve but at that point it was pointless as I wasn’t able to get her anything else when it would have come back into my bank. I’ve now had to explain to my girlfriend (who wasn’t happy I didnt have anything for her to open in Christmas Day) that she can have a full refund or wait god knows how long for the parcel to come. I personally wouldn’t order again unless I could guarantee they didn’t use EVRi. I was recommended Noah from a friend and they was shocked aswell

15 de dezembro de 2022

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