Nomad internet is awful. Dishonest, unprofessional and poor service. Their "rural" internet does not provide service in areas where "others won't" it is probably the slowest, most sporadic... Ver mais
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Nomad internet is awful. Dishonest, unprofessional and poor service. Their "rural" internet does not provide service in areas where "others won't" it is probably the slowest, most sporadic... Ver mais
A empresa respondeu
Logan smith finally got out return label Sent now in hopes for due refund on bill That was paid after it was canceled weeks ago on 2nd internet box first one we purchased we keeping an also paid it... Ver mais
I'm a new customer and the all around experience has been positive, normal bumps but everyone worked with me until everything was going great 👍 Steve Wilson went all out to get the service correct an... Ver mais
When i contacted Nomad Internet customer service this morning, I was fortunate enough to be put in contact with Mark Wood. Mark was polite and easy to communicate with about my issues. Also very quic... Ver mais
THE BEST INTERNET FOR YOU AND YOUR BUSINESS! Nomad® Internet is the countries largest WISP using wireless cell towers to deliver broadband internet capable of supporting streaming, online gaming, video calls and more. HOW NOMAD® INTERNET WORKS? We believe that just because a person chooses to live in a rural area doesn’t mean they should have over priced or slow Internet. At Nomad®, we contract with the three major carrier networks to provide a network connection to those that live in rural communities and/or those that travel regularly. By combining the latest 5G technology with the Provider’s service, Nomad® provides the advantages of a major Internet provider without the contract. Our mission is to connect the unconnected. DOWNLOAD NOMAD® APP. Download the Nomad® App buy Modems and to Activate, Pause, Resume, and Deactivate your plans.
1308 East Common Street, 78130, New Braunfels, Estados Unidos
Respondeu a 76% das avaliações negativas
Normalmente leva mais de 1 mês para responder
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Sam Fash was very helpful and fixed the issue fast. Thank you!! 5 stars *****
Danal Shaw was great and the only one who has been able to resolve anything in my last 3 correspondence either through mail or phone between March 9th & today 4/15
Thank you Logan Smith for helping me with my service issues
Logan Smith was very patient, kind and helpful! Nomad internet is very good but unfortunately we don’t need internet anymore.
Bob Jackson made sure I understood my choices and was very patient with me
Harry Jackson helped us set up our home internet with Nomad internet. Communication and customer service was excellent. We work from home and moved out to RURAL Arkansas and we couldn’t be more pleased.
Zack Brown was great and fixed all my billing issues & had Great customer service 👍
David helped me out and did a great job ..thank you
So far the customer service surpasses that of the higher end companies. I look forward to being a nomad for years to come!
Despite needing to return my device I was provided great customer service care by Logan Smith
Mark was very helpful and understanding to my issue. I feel that he went above to help me.
Andrew james was fast professional and solved my problem.
the support through chat is very good but the billing is terrible, I have been shut off twice and i have only had service for 2 weeks
Zach Brown got my billing issues taken care of, we had an issue with the call dropping but he promptly called me back and got everything taken of and cleared up any issues that I had.
Logan Smith helped me out beyond belief! Thank you!!
Sam was very friendly and helpful!! Fixed the issue quickly!!
Has another issue a day later...Everyone was very helpful and polite!! Mark Wood was able to to fix my issue. He was great to talk to and very knowledgeable!! A+++
Awesome experience and zach brown handled everything I needed right then and there, customer service is the best, definitely recommend
Daniel Shaw was able to complete my request with no issues
Sam Fash was GREAT. He quickly resolved my issue. Very courteous as well. Thanks
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