Nomad internet is awful. Dishonest, unprofessional and poor service. Their "rural" internet does not provide service in areas where "others won't" it is probably the slowest, most sporadic... Ver mais
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Veja o que dizem as avaliações
Logan smith finally got out return label Sent now in hopes for due refund on bill That was paid after it was canceled weeks ago on 2nd internet box first one we purchased we keeping an also paid it... Ver mais
I'm a new customer and the all around experience has been positive, normal bumps but everyone worked with me until everything was going great 👍 Steve Wilson went all out to get the service correct an... Ver mais
When i contacted Nomad Internet customer service this morning, I was fortunate enough to be put in contact with Mark Wood. Mark was polite and easy to communicate with about my issues. Also very quic... Ver mais
Detalhes da empresa
Escrito pela empresa
THE BEST INTERNET FOR YOU AND YOUR BUSINESS! Nomad® Internet is the countries largest WISP using wireless cell towers to deliver broadband internet capable of supporting streaming, online gaming, video calls and more. HOW NOMAD® INTERNET WORKS? We believe that just because a person chooses to live in a rural area doesn’t mean they should have over priced or slow Internet. At Nomad®, we contract with the three major carrier networks to provide a network connection to those that live in rural communities and/or those that travel regularly. By combining the latest 5G technology with the Provider’s service, Nomad® provides the advantages of a major Internet provider without the contract. Our mission is to connect the unconnected. DOWNLOAD NOMAD® APP. Download the Nomad® App buy Modems and to Activate, Pause, Resume, and Deactivate your plans.
Informações de contato
1308 East Common Street, 78130, New Braunfels, Estados Unidos
- +1 855 466 6623
- support@nomadinternet.com
- nomadinternet.com
4,4
Excelente
697 avaliações
Respondeu a 76% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Jack brown done an amazing job get our…
Jack brown done an amazing job get our bill and our internet fix great work
15 de abril de 2025
Avaliação não solicitada
Great customer service with Peter smith
15 de abril de 2025
Avaliação não solicitada
Mark Wood helped me get my internet…
Mark Wood helped me get my internet working, it took quite a long time but there was apparently an issue on the back end that caused it to take a while. He stayed with me for hours to finally resolve the issue and get the service working.
15 de abril de 2025
Avaliação não solicitada
Sara Night was very helpful
Sara Night was very helpful in Resolving a discrepancy in my billing for the month of April. She listed everything I was paying for and when we realized there was a $60 difference in what I was billed, she got right on to forwarding the issue to the billing team.
14 de abril de 2025
Avaliação não solicitada
Great help from Harry Jackson
Great help from Harry Jackson. Thanks
14 de abril de 2025
Avaliação não solicitada
Sam Fash got me back up and running…
Sam Fash got me back up and running fast after my disconnection. Thanks Sam!
14 de abril de 2025
Avaliação não solicitada
Logan smith was able to resolve my…
Logan smith was able to resolve my issues and get my Internet working. Thank you.
14 de abril de 2025
Avaliação não solicitada
Even though I am not satisfied with…
Even though I am not satisfied with service and billing . I have been dealing with several issues for 2 months and still waiting for results. But regarding customer service with Zach Brown he did great! Even though I was pissed he managed to calm me down and make me laugh . He didn't match my attitude
insteadhe helped me switch my attitude.
14 de abril de 2025
Avaliação não solicitada
Thanks for all the help Ethan Clark
Thanks for all the help Ethan Clark
14 de abril de 2025
Avaliação não solicitada
Peter Smith did great service.
14 de abril de 2025
Avaliação não solicitada
Danial Shaw solved my issue with…
Danial Shaw solved my issue with precision and speed and made sure that the issue wouldn’t happen again .
14 de abril de 2025
Avaliação não solicitada
Harry Jackson did a really wonderful…
Harry Jackson did a really wonderful job today. He is the first person I've spoken to who got my issue resolved during the first interaction without having to wait. He quickly got me back into my portal and got my bill adjusted to the correct amount. I didn't have to keep repeating myself. He understood the issue and acted. We need many more agents like Mr. Jackson at nomad. Thank you!!
14 de abril de 2025
Avaliação não solicitada
Very knowledgeable and wanting to get…
Very knowledgeable and wanting to get me the best deal. Logan smith did everything he could but unfortunately I did not want to continue my service.
14 de abril de 2025
Avaliação não solicitada
Mark wood was Helpful and resolved my…
Mark wood was Helpful and resolved my issue in a timely fashion
14 de abril de 2025
Avaliação não solicitada
Tim Jones is working very hard to keep…
Tim Jones is working very hard to keep me as a customer. I have had some major issues but we seem to be working through it. I hope after our call we will be good to go. Thank you Jim Jones for all your help and lessoning to me.
14 de abril de 2025
Avaliação não solicitada
Sam Fash was the agent that assisted me…
Sam Fash was the agent that assisted me today and I'm more than pleased with the service he provided. Exceptional customer service!
14 de abril de 2025
Avaliação não solicitada
Harry Jackson helped me out i was kinda…
Harry Jackson helped me out i was kinda rude through most of the conversation because I've been having issues for a week he stayed very professional and even won me over at the end we both cracked a joke and he put a smile on my face I appreciate it it Harry
14 de abril de 2025
Avaliação não solicitada
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