Norfolk Designer Gardens Avaliações 

644
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ordered XL Oval Teak 3 Seater Bench. Fabulous quality, very well made and beautiful finish. Looks great in our garden setting and an ideal spot to sit back relax and reflect. Ordered on Bank Holida... Ver mais

Avaliado com 5 de um total de 5 estrelas

Item delivered promptly and within time frame. Delivery driver was very helpful. My item was a garden bench. The delivery driver asked where I would like it and it was no trouble for him to carry it t... Ver mais

Avaliado com 3 de um total de 5 estrelas

I hate to give a negative review of the Salisbury bench because the bench itself is of good design & quality, however on delivery one armest had a very bad brown varnish spill or stain on its fr... Ver mais

Avaliado com 5 de um total de 5 estrelas

Brilliant company. I live on an island where many places will not deliver. I wanted a memorial bench and found the perfect one at Norfolk designer gardens not only was delivery free but it came fully... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Móveis de Jardim

Escrito pela empresa

Norfolk Designer Gardens Ltd are a proud family run business with high product quality and first class customer service at our core. The business has always had creating beautiful furniture at its heart. Whether it be outdoor or garden furniture we have something for every occasion both modern and more classical to suit every taste. We strive to deliver premium quality outdoor furniture perfect for any outdoor space to really bring your garden to life. No matter the size of your property we are confident we have the right products to rejuvenate your space and to create a garden you can be proud of. As a family-run company, we are committed to give a genuine and personal service. From the second you land on this website, all the way through to installation and beyond – if you have any questions please don't hesitate to get in touch!


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

644 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 84% das avaliações negativas

Normalmente responde dentro de 1 mês

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4,5

Todas as avaliações

(644)

278 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

Purchased Heritage Teak Dining…

Purchased Heritage Teak Dining Collection (6 Seater)
£749.00 in March 25 arrived June 25 with Damage phoned the company they said they would look into this and never did despite phoning them back 3 times
Now August 26 and the glues come loose dowels coming loose hence it's coming apart

29 de agosto de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

I was sceptical but the table arrived…

I was sceptical but the table arrived on time. It is very heavy so when it says "light assembly required" don't let this make you think you can move it into place easily. We ordered a large table with 10 chairs and this was delivered on a pallet which was too big to get through the garden gate. My husband and I are mid 40s with above average strength and the table was incredibly heavy to lift through to the patio. The table arrives in pieces and there weren't any instructions. I called the office and they sent over some by email but just be aware that you may have to ask for them. The actual construction of the table was relatively simple but we needed to swap some pieces round to make sure the holes lined up. I would say the craftsmanship isn't the best in places but the table looks great on the whole. Unfortunately 2 chairs were faulty on arrival but the replacement of these was quite simple and they arrived within a week. All in all I am pleased with the purchase for the price paid and the set does look great.

28 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

The furniture is really great

The furniture is really great. Very well made and solid as well as very stylish. The furniture arrived beautifully packed and it was easy to un-wrap and put out in the garden, with very very little "building" to do!
I'm really thrilled with this great addition to my garden.

28 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Very well made and delivered on time

Very well made and delivered on time

20 de julho de 2026
logotipo da Norfolk Designer Gardens

Resposta da Norfolk Designer Gardens

Thank you so much for your fantastic 5-star review! ⭐

We’re delighted to hear you’re happy with your experience and your new furniture. Your support really does mean a lot to the whole team here at Norfolk Designer Gardens.

We hope you enjoy your furniture for many years to come!

The NDG Team

Avaliado com 5 de um total de 5 estrelas

Good price quick delivery seem good…

Good price quick delivery seem good quality although not assembled as yet

23 de julho de 2026
logotipo da Norfolk Designer Gardens

Resposta da Norfolk Designer Gardens

Thank you so much for your fantastic 5-star review! ⭐

We’re delighted to hear you’re happy with your experience and your new furniture. Your support really does mean a lot to the whole team here at Norfolk Designer Gardens.

We hope you enjoy your furniture for many years to come!

The NDG Team

Avaliado com 5 de um total de 5 estrelas

Good quality and looks fantastic

Good quality and looks fantastic

23 de julho de 2026
logotipo da Norfolk Designer Gardens

Resposta da Norfolk Designer Gardens

Thank you so much for your fantastic 5-star review! ⭐

We’re delighted to hear you’re happy with your experience and your new furniture. Your support really does mean a lot to the whole team here at Norfolk Designer Gardens.

We hope you enjoy your furniture for many years to come!

The NDG Team

Avaliado com 5 de um total de 5 estrelas

Beautiful garden furniture

Beautiful garden furniture. Great price and prompt delivery.

23 de julho de 2026
logotipo da Norfolk Designer Gardens

Resposta da Norfolk Designer Gardens

Thank you so much for your fantastic 5-star review! ⭐

We’re delighted to hear you’re happy with your experience and your new furniture. Your support really does mean a lot to the whole team here at Norfolk Designer Gardens.

We hope you enjoy your furniture for many years to come!

The NDG Team

Avaliado com 5 de um total de 5 estrelas

Quality Service and Quality Products !

Simple to order online , Darren the delivery driver great comms on delivery dates / times and is a credit to the company on how professional and helpful he was . I ordered Bistro 2 chairs / Table , quality is 5* and overall experience is very good and would recommend

20 de agosto de 2026
Avaliação não solicitada
logotipo da Norfolk Designer Gardens

Resposta da Norfolk Designer Gardens

Thank you so much for your fantastic 5-star review! ⭐

We’re delighted to hear you’re happy with your experience and your new furniture. Your support really does mean a lot to the whole team here at Norfolk Designer Gardens.

We hope you enjoy your furniture for many years to come!

The NDG Team

Avaliado com 2 de um total de 5 estrelas

No customer care!

Bought a similar patio set 15 years ago from Norfolk Designer Gardens and have been very pleased. Reordered a new table and six chairs recently but one of the chair was delivered smashed up. Norfolk Designer Gardens do not respond to any emails, website contacts or phone calls/messages to their customer care department. The only contact we could get is through their new orders phone dept, who couldn't care less about issues. We were given FOUR promised delivery dates with a replacement chair, one each week over a four week period. Every single delivery date was broken! This isn't an error, this is deliberate. It is a mature company that just doesn't care about customers. It has been a nightmare for us!

23 de julho de 2026
logotipo da Norfolk Designer Gardens

Resposta da Norfolk Designer Gardens

We’re very sorry for the frustration and inconvenience you experienced.

We completely understand how disappointing it was to receive a damaged chair and then have several replacement delivery dates not go ahead as expected. We also apologise that you found it difficult to get through to our customer care team during this time. That is not the level of communication we want our customers to receive.

We’re pleased that your replacement chair was successfully delivered today, the same day this review was posted, and we hope this now brings the issue to a close.

We would, however, like to reassure you that the missed delivery dates were certainly not deliberate. We have taken your comments regarding both the communication and the repeated delivery arrangements on board, as this is clearly an area where we need to do better.

We’re sorry that your experience fell below the standard we aim to provide.

**Norfolk Designer Gardens**

Avaliado com 1 de um total de 5 estrelas

Emails after sale ignored

30 de junho de 2026
Avaliação não solicitada
logotipo da Norfolk Designer Gardens

Resposta da Norfolk Designer Gardens

Hello Deirdre,

We kindly request that all customers contact us regarding after-sales advice. You may reach us at 01953 660845 to receive assistance.

Avaliado com 4 de um total de 5 estrelas

The furniture is great

The furniture is great, robust and very comfortable too. Cushions fit perfectly.

Unfortunately there was a tiny ‘flaw’, caused in transit, but no longer visible after ‘treatment’.

22 de julho de 2026
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Resposta da Norfolk Designer Gardens

Thanks so much, Betty, for your lovely review. We’re delighted to hear you’re happy with the furniture and found it robust, comfortable and a great fit with the cushions.

We’re sorry to hear there was a small mark caused during transit, but we’re pleased this was easily treated and is no longer visible. Thank you again for choosing Norfolk Designer Gardens and for taking the time to leave us your feedback.

Avaliado com 5 de um total de 5 estrelas

Good quality at a good price.

Good quality item at a competitive price. Delivery was a bit out of the blue as it turned up with no prior warning and from memory was quite late in the day.
The seat was easy enough to assemble and looks really good. No complaints.

20 de julho de 2026
logotipo da Norfolk Designer Gardens

Resposta da Norfolk Designer Gardens

Thank you so much for your fantastic 5-star review! ⭐

We’re delighted to hear you’re happy with your experience and your new furniture. Your support really does mean a lot to the whole team here at Norfolk Designer Gardens.

We hope you enjoy your furniture for many years to come!

The NDG Team

Avaliado com 5 de um total de 5 estrelas

The Westminster garden bench

A great company to deal with. Personal service very much appreciated...

20 de julho de 2026
logotipo da Norfolk Designer Gardens

Resposta da Norfolk Designer Gardens

Thank you so much for your fantastic 5-star review! ⭐

We’re delighted to hear you’re happy with your experience and your new furniture. Your support really does mean a lot to the whole team here at Norfolk Designer Gardens.

We hope you enjoy your furniture for many years to come!

The NDG Team

Avaliado com 5 de um total de 5 estrelas

Wualitu

Quality product and good service.

20 de julho de 2026
logotipo da Norfolk Designer Gardens

Resposta da Norfolk Designer Gardens

Thank you so much for your fantastic 5-star review! ⭐

We’re delighted to hear you’re happy with your experience and your new furniture. Your support really does mean a lot to the whole team here at Norfolk Designer Gardens.

We hope you enjoy your furniture for many years to come!

The NDG Team

Avaliado com 4 de um total de 5 estrelas

The furniture is as expected and looks…

The furniture is as expected and looks great in the garden. However, it did take 3 weeks to arrive which was a bit disappointing.

20 de julho de 2026
logotipo da Norfolk Designer Gardens

Resposta da Norfolk Designer Gardens

Thanks for the review, Katie. We’re really glad you’re happy with the furniture, and we’re sorry the delivery took longer than you expected.

We know waiting three weeks can be frustrating, especially when you’re looking forward to receiving your order. We’re working on improving our delivery times and keeping customers better updated along the way.

Thanks again for ordering from us, and we hope you enjoy your furniture.

Norfolk Designer Gardens

Avaliado com 5 de um total de 5 estrelas

easy ordering

easy ordering, good communication and reliable delivery, thankyou very much.
The advice to oil the table was good as the first drop of rain stained the lovely surface before we could get it done, otherwise the design quality and sturdiness of the table and chairs is lovely.

24 de junho de 2026
logotipo da Norfolk Designer Gardens

Resposta da Norfolk Designer Gardens

Thank you so much for your fantastic 5-star review! ⭐

We’re delighted to hear you’re happy with your experience and your new furniture. Your support really does mean a lot to the whole team here at Norfolk Designer Gardens.

We hope you enjoy your furniture for many years to come!

The NDG Team

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