Norfolk Designer Gardens Avaliações 

644
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ordered XL Oval Teak 3 Seater Bench. Fabulous quality, very well made and beautiful finish. Looks great in our garden setting and an ideal spot to sit back relax and reflect. Ordered on Bank Holida... Ver mais

Avaliado com 5 de um total de 5 estrelas

Item delivered promptly and within time frame. Delivery driver was very helpful. My item was a garden bench. The delivery driver asked where I would like it and it was no trouble for him to carry it t... Ver mais

Avaliado com 3 de um total de 5 estrelas

I hate to give a negative review of the Salisbury bench because the bench itself is of good design & quality, however on delivery one armest had a very bad brown varnish spill or stain on its fr... Ver mais

Avaliado com 5 de um total de 5 estrelas

Brilliant company. I live on an island where many places will not deliver. I wanted a memorial bench and found the perfect one at Norfolk designer gardens not only was delivery free but it came fully... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Móveis de Jardim

Escrito pela empresa

Norfolk Designer Gardens Ltd are a proud family run business with high product quality and first class customer service at our core. The business has always had creating beautiful furniture at its heart. Whether it be outdoor or garden furniture we have something for every occasion both modern and more classical to suit every taste. We strive to deliver premium quality outdoor furniture perfect for any outdoor space to really bring your garden to life. No matter the size of your property we are confident we have the right products to rejuvenate your space and to create a garden you can be proud of. As a family-run company, we are committed to give a genuine and personal service. From the second you land on this website, all the way through to installation and beyond – if you have any questions please don't hesitate to get in touch!


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

644 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 84% das avaliações negativas

Normalmente responde dentro de 1 mês

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4,5

Todas as avaliações

(644)

278 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

Water marks and small cracks present before use

Order eight seater teak table. Unfortunately for us we didn't unpack it immediately as our patio wasn't ready, but on unpacking and building the top already had several water stains present and one of the chairs had small cracks appearing. Don't expect to buy new garden furniture at this price and have to treat it the first year before use🤷 Disappointing.

1 de junho de 2026
Avaliação não solicitada
logotipo da Norfolk Designer Gardens

Resposta da Norfolk Designer Gardens

Hi Susan, thank you for taking the time to leave us a review.

We’re really sorry to hear that your table arrived with water marks and that one of the chairs had cracks before it had even been used. That’s certainly not the condition we’d expect your furniture to arrive in.

We really appreciate you bringing this to our attention, and we’ll make sure your comments are passed on to our quality and manufacturing team.

Thank you again for your feedback.

**Norfolk Designer Gardens**

Avaliado com 5 de um total de 5 estrelas

Furniture is exactly as described

Furniture is exactly as described. I made the mistake of buying green cushions instead of grey. On arrival one green cushions was faulty but instead of replacing the one faulty cushion they sent a full set of 8 grey cushions. Absolutely fantastic service. Can't recommend them enough. A*****

28 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

I had the delivery on time

I had the delivery on time. They were prepared to go out of their way to make sure I wasn´t missing an appointment I had that day.
I am very pleased with their service and their goods.

28 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

Excellent service and communication and…

Excellent service and communication and great quality. Darren bent over backwards to make sure the delivery was reliable and without complication of a new garden bench to my elderly mother. The bench was assembled by Darren and looks superb - heavy weight teak. Feels like great quality and represents good value.

27 de maio de 2026
Avaliado com 4 de um total de 5 estrelas

Bits of damage on chairs but had been…

Bits of damage on chairs but had been glued, so should be ok

28 de maio de 2026
logotipo da Norfolk Designer Gardens

Resposta da Norfolk Designer Gardens

Hi Jacky, thank you for taking the time to leave us a review.

We’re sorry to hear that some of the chairs arrived with visible repaired or glued areas. We completely understand why that was disappointing and appreciate you bringing it to our attention.

We’ll make sure your comments are passed on to our quality and manufacturing team so this can be looked into.

Thank you again for your feedback and for choosing Norfolk Designer Gardens.

**Norfolk Designer Gardens**

Avaliado com 5 de um total de 5 estrelas

Outstanding Service

We have recently taken delivery of the Kensington Teak Wood Outdoor Dining Set. The quality of the product far exceeded our expectations by some considerable margin and the delivery service went according to the agreed plan. We have nothing but praise for the Norfolk Designer team who were always helpful and courteous. In summary, a most welcome shopping experience. Well done and thank you

3 de junho de 2026
Avaliação não solicitada
logotipo da Norfolk Designer Gardens

Resposta da Norfolk Designer Gardens

Thanks for your review, Charles,

Avaliado com 5 de um total de 5 estrelas

arrived faster than stated

ordered on 19/05/2026 arrived before stated time of delivery date we were told to expect a a process time of 3 to 4 weeks on the website and email, as our gardens in a million pieces due to replacing a failed patio it didn't bother us ..... then we get a call from the transport company saying its going to be here on the 1st of june!!

nice quality HEAVY furniture but worth checking where the packing straps are where they have cut into the boxes during transit .... yet to open ours to check it

22 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

Sturdy, nice quality table

Really happy with the table, the fact there is a centre spot for the parasol for all lengths is perfect. Our previous table only had this option in the fully extended position.
The extensions are independent, so you can extend in a single direction or both. Would perhaps benefit from a retention clip, but so far not a problem.
Easy to assemble.
Delivered ahead of the predicted timescales - thank you!

25 de maio de 2026
Avaliado com 2 de um total de 5 estrelas

Delivery over a week late.

25 de maio de 2026
logotipo da Norfolk Designer Gardens

Resposta da Norfolk Designer Gardens

Hi Michael, we’re very sorry for the delay with your delivery and for the inconvenience caused by the longer-than-expected timeframe.

We completely understand how frustrating it is having to wait longer than expected for an order to arrive, and we’re sorry that your experience with us wasn’t as smooth as it should have been.

Thank you for your patience and for taking the time to leave us your feedback.

**Norfolk Designer Gardens**

Avaliado com 2 de um total de 5 estrelas

Go elsewhere !

I ordered a three seater bench I finally got it on the third attempt of delivery, the first time they forgot to put it on the delivery vehicle the second time I got four chairs snd a table the third attempt I finally got the bench which they had assembled leaving hammer marks where they had knocked in the dowels they promised me a bench cushion for the inconveniences I had experienced that never turned up I rang them and was told they would send one out needles to say I am not holding my breath. Yours disappointed, M J Reeves.

29 de maio de 2026
Avaliação não solicitada
logotipo da Norfolk Designer Gardens

Resposta da Norfolk Designer Gardens

Hi Mike, we’re really sorry to hear that you’ve been disappointed with your experience with us.

We’d genuinely like the opportunity to understand what’s gone wrong and see what we can do to put things right. Please could you contact us directly on **01953 660845** with your order details so one of the team can look into this properly for you?

Apologies again, and we hope we can get this resolved.

**Norfolk Designer Gardens**

Avaliado com 5 de um total de 5 estrelas

Great company and service

I had been searching for a while to find 25kg granite quadrants suitable for a Kettler cantilever parasol and eventualy came across this company (Kettler were unable to supply any). I saw that the reviews were on the whole positive and they had the slabs at a really good price with free delivery and perfect size. The site said 3-4 weeks delivery and they arrived on the fourth week. If I had any criticism it would be that I had no notice that they were being delivered until a phone call 5 mins before but fortunately I was home and the delivery chap was very polite and delivered with care even though it was over 30°on that day. The granite quadrants are great quality and look amazing. Really pleased all round.

24 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid this company

Avoid this company. They are rude on the phone and tell lies!!!!!!

22 de maio de 2026
Avaliação não solicitada
logotipo da Norfolk Designer Gardens

Resposta da Norfolk Designer Gardens

Please call us, as we cannot find an order for you on our system
01953660845

Avaliado com 5 de um total de 5 estrelas

Great quality garden furniture

Joe delivered this item to my home in February and offered to put it together if I found it too much trouble. I finally got the bench together with the help of my son and husband and it's really fantastic. Heavy, solid and looks great. Joe had a coffee table on his van that matched so that still needs to be put together. It's all good quality. Can highly recommend.

2 de fevereiro de 2026

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