Northern Garms Avaliações 

623
O TrustScore é 4 de um total de 5

3,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Kvaliteten af tøjet lever slet ikke op til prisen. Tyndt stof og ret dyrt. Dertil lang leveringstid og toldbehandling oveni.

Avaliado com 4 de um total de 5 estrelas

Garms are super comfy, and although one item was mistakenly the wrong size, the gents at northern garms had responded to my inquiry email within the hour. Less then 24hrs later, proper size item w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I made a mistake on my address when placing my order and I sent an email quickly asking could anything be done. I got a fast response and got my address corrected. My partner also loves his new fleecy... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I loved the garms and the pricing was super reasonable especially with offers etc. The thick hoodies are the warmest I’ve ever found. I use them to keep warm at my desk, among other things. Super cool... Ver mais

Detalhes da empresa


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

623 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 72% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(623)

30 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Another new clothing company that…

Another new clothing company that cheaps out in materials and then is almost impossible to get on the phone or email.

Do yourself a favor and buy from established manufacturers

Edit: company now asking for reference number etc so they can get review deleted. Cowboys

16 de outubro de 2024
Avaliação não solicitada
logotipo da Northern Garms

Resposta da Northern Garms

Hi Luke

We are always here to help our customers.

We have been trading for over 10 years

I don’t have enough information to assist but if you email customer services they will always be happy to help

Info@northerngarms.co.uk

UPDATE: We have requested more information so we can assist you

Avaliado com 5 de um total de 5 estrelas

Great service, comfortable garments

First order with Northern Garms after seeing a FB ad for something I was shopping for.

Had a look at their website and decided to give them a go as the items seemed comfortable and what I was looking for at a reasonable price.

Having just received and tried them on I am happy to say I am very glad I took the chance as they are very comfortable!

Also, I made a small error in my original order and got in touch with them to try and resolve and having emailed late at night I had a response with them proactively sorting what I needed before I was even awake for my days work.

Pretty certain this wont be my last order.

22 de outubro de 2024
Avaliação não solicitada
logotipo da Northern Garms

Resposta da Northern Garms

Hi Bryan,

Thank you for your great review and your custom!

We're so glad you took a chance on us and we're pleased.

We hope to see you again soon!
Hannah

Avaliado com 5 de um total de 5 estrelas

Flen Sherpa

Lovely piece of clothing for the price. Really is as warm and comfy as they look on the ads. Perfect for this time of year. Fit is true to size. I'll definitely be buying another.

20 de outubro de 2024
Avaliação não solicitada
logotipo da Northern Garms

Resposta da Northern Garms

Hi Jay,

Thank you for your review and your custom. Its great to see you happy with your sherpa and are staying cosy!

We hope to see you again soon!
Hannah

Avaliado com 1 de um total de 5 estrelas

Placed an order in error

Placed an order in error. It was cancelled in minutes after I contacted them immediately. Waited over a week for the refund and was only partially refunded. Contacted them and apparently they don't refund the bank transfer cost.

20 de outubro de 2024
Avaliação não solicitada
logotipo da Northern Garms

Resposta da Northern Garms

Hi Darren

Thank you so much for your feedback.

Since this review we have completed a full refund. The system actually processed the refund minus any fees incurred due to the error on ordering but this has now been rectified.

Avaliado com 1 de um total de 5 estrelas

Awful scamming company

Awful scamming company, I have watched my boss fight with this company for days getting no where.

They are refusing to refund for his items and also sent DPD round to his house in a aggressive manner.

I have never seen a company act like this before and does not seem legal the way they acting.

Please paying customer avoid this company

17 de outubro de 2024
Avaliação não solicitada
logotipo da Northern Garms

Resposta da Northern Garms

This is not a genuine review as stated in the message "I Watched My Boss"

Avaliado com 5 de um total de 5 estrelas

Definitely happy with my purchase.

Definitely happy with my purchase.. Delivery, was timely...Fit and feel is comfortable, warm being 6'5 and 185 lbs. XL was a great fit in arms and length in overall fit. If you are considering this for a holiday gift maybe DONT HESITATE ! .... A perfect gift for any outdoors man or great just to be cozy and comfortable around the house... Highly recommend 👌🏾

5 de outubro de 2024
Avaliação não solicitada
logotipo da Northern Garms

Resposta da Northern Garms

Hi Kevin,

Thank you for your review and your custom.

Great to see you're pleased with your purchase.

We hope to see you again soon!
Hannah

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service
Dealt with my return with perfection
Also good quality cargo
Very impressed!!
Thanks

7 de outubro de 2024
Avaliação não solicitada
logotipo da Northern Garms

Resposta da Northern Garms

Hi Haroon,

Thank you for your review. We're so pleased you had a great experience with us and we ticked all the right boxes.

Thank you for your custom and we hope to see you again soon.

Thanks,
Hannah

Avaliado com 5 de um total de 5 estrelas

Don’t usually by from Facebook but…

Don’t usually by from Facebook but really liked look. Got an ice colour hoodie. Most comfortable clothing I ever bought. Never take it off at home. Good fit and v good quality. I will get another in cream.

20 de setembro de 2024
Avaliação não solicitada
logotipo da Northern Garms

Resposta da Northern Garms

Hi Simon,

Thank you for your review and your custom.

Its great to see you happy with your order.

We hope to see you again soon!
Hannah

Avaliado com 5 de um total de 5 estrelas

Just received my 1st order and am…

Just received my 1st order and am extremely impressed with the quality and customer service from company I had an issue with delivery caused by myself that was quickly and efficiently sorted will definitely be ordering again and would highly recommend

26 de setembro de 2024
Avaliação não solicitada
logotipo da Northern Garms

Resposta da Northern Garms

Hi Alan,

Thank you for your great review. I'm glad we got the issue sorted for you.

Thank you for your custom and we hope to see you again soon!
Hannah

Avaliado com 5 de um total de 5 estrelas

I ordered a Sherpa hoody for my hubby…

I ordered a Sherpa hoody for my hubby yesterday, paid for express delivery, was delivered today by DPD. Hoody is lovely, looks really nice, fits perfect and is good quality. Will definitely order again

25 de setembro de 2024
Avaliação não solicitada
logotipo da Northern Garms

Resposta da Northern Garms

Hi Steff,

Thank you for your great review. Great to see you are both happy with your Hubby's new sherpa!

Thank you for your custom and we hope to see you again soon!
Hannah

Avaliado com 5 de um total de 5 estrelas

Delivery issue

I recently purchased an item which was lost at the courier I contacted Northern garms about this and they have swiftly dealt with the issue and sent a replacement the contact and customer service was absolutely fantastic when dealing with this matter

21 de agosto de 2024
Avaliação não solicitada
logotipo da Northern Garms

Resposta da Northern Garms

Hi Christian,

Thank you for your feedback. I'm glad the hiccup was resolved for you.

Thank you for your custom and we hope to see you again soon!
Hannah

Avaliado com 5 de um total de 5 estrelas

Very happy with every single order

Very happy with every single order. Perfect fit and very comfortable. Highly recommended.

5 de agosto de 2024
Avaliação não solicitada
logotipo da Northern Garms

Resposta da Northern Garms

Hi Lukasz,

Thank you for your review.

We're so pleased you are happy with your orders.

Thank you for your custom and we hope to see you again soon,
Hannah

Avaliado com 2 de um total de 5 estrelas

Don’t offer a refund on discounted or…

Don’t offer a refund on discounted or sale items, so you have to basically aim and shoot and hope their size fits , they offer a store credit instead of which is useless as their clothes are tight fitting not regular fit as per description , I ordered their biggest size joggers and couldn’t get past my calves as a moderately muscular guy , so now I’ve just wasted £26 with a store credit which can’t be used as their clothes can’t fit me

28 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Garments quality and 🥲 they fit…

Great Garments quality and 👌🥰 they fit really well - I’m a small and I often find that the small sizes are often too big for me from other companies 😊👍

I love the designs of the cargo and bottoms and have purchased over 5 of the cargo and track trouser's.

I highly recommend Northern Garms products.

Great customer service with two out of stock garments quickly and promptly resolved, Well done 👍

Keep up the good work and Ill be back for more - very happy customer 😊😊😊😊

13 de agosto de 2024
Avaliação não solicitada
logotipo da Northern Garms

Resposta da Northern Garms

Hi Udesh,

Thank you for your great review!

Its great to see you happy with your orders and the experience you have had with us.

Thank you for your custom and we hope to see you again soon!
Hannah

Avaliado com 5 de um total de 5 estrelas

Great brand great quality

Great brand great quality, I have many different items now 7 joggers 1 cargo 2 Sherpa and will be many more adding to my collection, if you haven’t bought anything yet then don’t hesitate I’m a medium and very fussy when comes to clothing and fit but none of the items have ever failed to fit perfectly, the wash quality is perfect and haven’t faded which we are all worried about but honestly can’t be more happy with all my items.

12 de agosto de 2024
Avaliação não solicitada
logotipo da Northern Garms

Resposta da Northern Garms

Hi Michael,

Thank you for your review and your custom!

Great to see you building yourself a collection!

We hope to see you again soon!
Enjoy!

Hannah

Avaliado com 5 de um total de 5 estrelas

Great Product

The product i purchased was great quality and fitted fantastic, superb value for money. Great Company

16 de julho de 2024
Avaliação não solicitada
logotipo da Northern Garms

Resposta da Northern Garms

Hi David,

Thank you for your great review!

Its good to see the experience you had with us was a positive one!

Thank you for your custom and we hope to see you again soon!

Hannah

Avaliado com 5 de um total de 5 estrelas

Very stylish and comfy

I bought 3 different cargo pants. All were true to size and the fit is great. The material is very flexible so it won't restrict your movement. Customer service was also friendly and quick to reply to my emails.

8 de agosto de 2024
Avaliação não solicitada
logotipo da Northern Garms

Resposta da Northern Garms

Hi Kay,

Great to see we ticked all the right boxes for you, and you are happy with your orders!

Thank you for your custom and we hope to see you again soon!

Hannah

Avaliado com 5 de um total de 5 estrelas

Absolute quality sizing has been…

Absolute quality sizing has been perfect even went for the mystery packages and got another 2 pair of cargo pants which was a total bargain , got 3 hoodies on the way so looking forward to them arriving

3 de agosto de 2024
Avaliação não solicitada
logotipo da Northern Garms

Resposta da Northern Garms

Hi Martin,

Thank you for your review and your custom!

Its great to see you have had great shopping experiences with us and we look forward to seeing you again soon!

Hannah

Avaliado com 5 de um total de 5 estrelas

Absolutely addicted to this website

Absolutely addicted to this website, loving the Cargos,Hoodies and Joggers. Don’t know how many times I’ve ordered but it’s been a lot.. Definitely recommend Northerns Garms
Great quality, awesome prices and prompt delivery and to mention great customer service

25 de julho de 2024
Avaliação não solicitada
logotipo da Northern Garms

Resposta da Northern Garms

Hi Hugh,

Thank you for your feedback and your custom!

Great to see we ticked all of the right boxes for you.

We hope to see you again soon!
Hannah

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais