Absolutely brilliant service from start to finish. Abbey Nichols was amazing throughout and made the whole process feel easy and stress free. Communication was spot on, everything was explained clear... Ver mais
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Veja o que dizem as avaliações
All I can say is what a great service From start to finish, from the application to receiving funds took less than 24 hours. The call handler i spoke with was lovely and was able to ensure affordabil... Ver mais
I applied for a loan to consolidate my credit card debt into one lower monthly payment, which can be quite a daunting process, but the team at Norwich Trust were so understanding and friendly. Huge sh... Ver mais
A huge thanks to the team at Norwich trust especially Jamie and Stuart 🙂 this is my first time taking out a loan and they were ever so attentive and most importantly maintained contact at all times... Ver mais
Detalhes da empresa
Escrito pela empresa
Norwich Trust Limited ("Norwich Trust’’) is a direct lender providing unsecured loans to homeowners. We differentiate ourselves from the majority of other lenders by lending solely to homeowners (in England, Scotland and Wales), allowing us to offer competitive rates for our loans. Our loans are suitable for those who have little equity or who don’t want to risk their home with a secured loan. If you are a customer of ours feel free to let us know what you think of our service.
Informações de contato
Floor 1, Norfolk Tower, 48-52 Surrey Street , NR1 3PA, Norwich, Reino Unido
- 01603 801910
- welcome@norwichtrust.co.uk
- norwichtrust.co.uk
4,8
Excelente
264 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Monika made the whole experience simple…
Monika made the whole experience simple and easy to set up my loan and is very professional thank you Monika for making the whole experience easy
11 de março de 2026
Avaliação não solicitada
Just excellent 👍
6 de março de 2026
Avaliação não solicitada
Ryan the reviewer was super helpful and…
Ryan the reviewer was super helpful and in constant communication throughout the process will defo pass on recommendations to anyone looking
5 de março de 2026
Avaliação não solicitada
Very professional
Very professional. I feel very confident that I have the right product for my circumstances. Stuart King has excellent communication skills. He was very efficient I feel very confident in my choices.
2 de março de 2026
Avaliação não solicitada
Quick Efficient service
Quick Efficient service. Thank you 🙂
26 de fevereiro de 2026
Avaliação não solicitada
Excellent Experience
Excellent Experience! ⭐⭐⭐⭐⭐
I had a great experience getting the help I needed. The entire process was incredibly easy and straightforward from start to finish.
The customer service is top-notch, and I truly felt I could trust them to handle my situation in the best way possible. If you’re looking for a team that is reliable and helpful, I highly recommend them!
11 de fevereiro de 2026
Avaliação não solicitada
Ryan was an absolute joy to deal with…
Ryan was an absolute joy to deal with and had plenty of patience with me! A huge thanks for alleviating a lot of pressure!
9 de fevereiro de 2026
Avaliação não solicitada
Really helpful call handlers
Really helpful call handlers, quick painless process
5 de fevereiro de 2026
Avaliação não solicitada
superb service
Super helpful and non judgemental - thanks so much for a great service.
4 de fevereiro de 2026
Avaliação não solicitada
Excellent service
Excellent service, 15 min process, advisor very good, explained everything clearly and ket me askmlots of questions. Very impressed.
3 de fevereiro de 2026
Avaliação não solicitada
Brilliant service from Ryan
Called up and spoke to Ryan on Monday and was accepted the same day.
He was even able to hold of on the application for 2 days to help me with the best payday due date for repayments.
He was quick in getting back to me and couldn’t ask for better service.
28 de janeiro de 2026
Avaliação não solicitada
The easiest people to talk to ever
The easiest people to talk to ever. Everything was checked and reviewed under 24hrs. Amazing. Thank you.
1 de dezembro de 2025
Avaliação não solicitada
Easy and efficient
Easy and efficient.
Everything explained. Highly recommend.
16 de janeiro de 2026
Avaliação não solicitada
Excellant service from Monika
Excellant service from Monika, she was friendly, efficient and made the process simple. Thank you.
15 de janeiro de 2026
Avaliação não solicitada
Would recommend
Monika was friendly, efficient and so helpful!
13 de janeiro de 2026
Avaliação não solicitada
Abbey was fantastic she made everything…
Abbey was fantastic she made everything so clear and was extremely helpful. Fantastic company and extremely smooth service. Thank you
8 de janeiro de 2026
Avaliação não solicitada
I lost my son recently and asked NT for…
I lost my son recently and asked NT for a 1 month payment break to assist with the funeral expenses and the headstone cost, 1 month, they apparently don't do payment breaks, I can miss a payment and go into a no contact contract but they will contact credit reference agencies to say I've missed a payment, not the best given my circumstances.
5 de janeiro de 2026
Avaliação não solicitada
Resposta da Norwich Trust Limited
Dear Tracy,
We are deeply sorry for your loss. While we cannot fully comprehend the difficulty of your circumstances, please accept our sincere condolences during this incredibly challenging time.
Please know that we do everything we can to support our customers during difficult times. While our policy doesn't include payment breaks as a standard option, we do have forbearance options that could be explored in situations like yours. We want to work with you in a way that helps alleviate some of the financial strain you're facing.
We can also discuss ways to manage your payments that won’t be as impactful on your credit file, and we’re here to guide you through all available options. Please contact us directly, and we'll do our best to support you during this incredibly tough period.
Kindest regards
Norwich Trust
Easy to talk to and very friendly
Easy to talk to and very friendly.
Would recommend to others.
Karolis was very helpful and made everything smooth.
5 de janeiro de 2026
Avaliação não solicitada
Professionalism and prompt responses to…
Professionalism and prompt responses to any queries I had.
31 de dezembro de 2025
Avaliação não solicitada
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