Not In The Guidebooks Avaliações 

174
•
O TrustScore é 5 de um total de 5

4,9

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Avaliado com 5 de um total de 5 estrelas

We went to Palazzo Del Duca in Tuscany for s residential cookery course run by Mirella and Francesco. It was excellent. I am going to recommend itt to my mother-in-law, who loves cooking. We pick... Ver mais

Avaliado com 5 de um total de 5 estrelas

The four day Tuscan food and wine break with Francesco and Mirella was a wonderful experience. Their Pallazo and gardens are beautiful and peaceful, well off the Tuscan beaten track. Cooking, wine tas... Ver mais

Avaliado com 5 de um total de 5 estrelas

What a wonderful 4 nights in the company of Mirella and Francesco. In the hidden gem of Northern Tuscany. 2 afternoons of cooking with Mirella, who mixes local and seasonal produce into sublim... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had a great experience with Francesco and Mirella at Palazzo del Duca. Wonderful hosts and lovely accommodation. Cooking experience with Mirella was amazing and Francesco's wine tour, knowledge an... Ver mais

Detalhes da empresa

  1. Agência de turismo
  2. também em
  3. Agência de Viagens
  4. Operador de turismo

Escrito pela empresa

We make it simple to access the most memorable, local travel experiences from across the world, so you can unlock the best part of your holiday with ease. Don't just see the world, experience it!


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

174 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(174)

32 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Not impressed with this company

I was meant to go and stay in a treehouse with my children for a weekend. I had spoke to the people directly a they said everything was ok.
2 days before we were due to leave. They ring and said the holiday had been cancelled as it had not been put through correctly. They did offer another place, this was really not child friendly at all. They also said I could go next year to the treehouse. But this is still not good enough when you have 3 brokenhearted child.

5 de junho de 2024
Avaliação não solicitada
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Resposta da Not In The Guidebooks

Hi Kim, we sincerely apologise that we fell below the high standards we strive for on this occasion, we hope that the full refund and free rebooking of your next holiday that we have already arranged with you has helped to compensate for any disappointment you have experienced - The NITGB Team

Avaliado com 4 de um total de 5 estrelas

Art Holidays in Italy

Pheona Kerr was an excellent host and she looked after us really well. Her teaching style was clear and informative. Although the members of the group were working in different mediums and painted in different styles we were each given individual instruction, when needed, making the painting experience enjoyable. The setting of Casa Appennino is stunning with lovely views of the neighbouring hills. The house and villa, surrounded by the gardens Pheona has developed, are delightful. There were also opportunities to photograph the nearby mountains and countryside. All very photogenic for later projects. A thoroughly enjoyable trip

21 de maio de 2024
Avaliação não solicitada
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Resposta da Not In The Guidebooks

Thank you Sylvia for this wonderful review of your time way in Italy with Pheona! We are glad to hear you love our art holidays as much as we do. We hope to see you again in the future!

Avaliado com 5 de um total de 5 estrelas

Perfect company to deal with

Perfect company to deal with . Regular communication- quick response and went out of their way to help , Highly recommended and would definitely use again

31 de maio de 2024
Avaliação não solicitada
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Resposta da Not In The Guidebooks

Hello Marissa, thank you for your kind review of our company and team! We are happy to hear you had a great experience booking through us, we hope to see you again soon!

Avaliado com 5 de um total de 5 estrelas

Jo is a fantastic teacher

Jo is a fantastic teacher. Lots of patience and expertise. The biggest lesson I learned was draw the light not the line, as I often do the opposite. My paintings will be better as a result. I also learned how best to set the composition so it attracts the eye into the painting. I had the best night’s sleep in ages! I loved the waterbed and the area is so peaceful and calming. I also thought the food was great and Jo was very accommodating with my food preferences and idiosyncrasies. The sauces have to be mentioned because they were outstanding! The trip to the winery was wonderful, I bought 2 cases to ship back because they were so good and were good value for money. I highly recommend this course for all who love watercolor and wine!

24 de maio de 2024
Avaliação não solicitada
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Resposta da Not In The Guidebooks

It sounds like you had the best time with our host Jo in France! We love hearing feedback on our guests' holidays, thank you for taking the time to write about your experience. We hope to connect with you again in the future and book you in for another fabulous holiday! - The NITGB Team

Avaliado com 5 de um total de 5 estrelas

Such a wonderful and relaxing stay

Such a wonderful and relaxing stay. The attention to detail of the treehouse was amazing. The total thought to the surroundings and environment was outstanding.

Totally appreciated the maps for the hiking trails and also the adventure day trip and also the gift of the print of the treehouse was the icing on the cake.

Definitely will return.

22 de maio de 2024
Avaliação não solicitada
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Resposta da Not In The Guidebooks

We LOVE the Treehouses in Wales so we are glad to hear that you enjoyed your stay in one thoroughly! See you again soon!

Avaliado com 5 de um total de 5 estrelas

Portugese Cooking Holiday 19th April

Portugese Cooking Holiday 19th - 24th April 2024
What a very special place! In a beautiful riverside setting this was the perfect venue for a cooking course. Very comfortable rooms (mine had a view of the infinity pool), well equipped kitchen and charming company. Graham & Cheryl are the perfect hosts with nothing being too much trouble from arrival to departure. We worked our way through many Portuguese and Portuguese influenced dishes, my favourites being the Bacalhau com Natas and the Cataplana – delicious! There was a visit to a small local market and museum and a lunch in a local restaurant. Highly recommended.

19 de abril de 2024
Avaliação não solicitada
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Resposta da Not In The Guidebooks

Fantastic feedback on your holiday Jonathan! We are so excited to hear that you had such a great time on your Portuguese Cooking Holiday. The hosts we work with are amazing at what they do, we are glad to hear that they made your experience so special!

Avaliado com 5 de um total de 5 estrelas

Great small group tour of Douro Valley

Very knowledgeable and personable driver/guide on our tour of the Douro Valley. Being in a small group there was ample opportunity to ask questions and the selection of wineries gave a good overview of the types of wines and methods used in the Douro Valley.
Excellent value for money, will definitely recommend to others!

18 de abril de 2024
Avaliação não solicitada
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Resposta da Not In The Guidebooks

Many thanks for your wonderful feedback Sandra, we really appreciate it and we are happy to hear you had such a great time in the Douro Valley with our hosts!

Avaliado com 5 de um total de 5 estrelas

Beautiful Weekend Away in Shropshire

Beautiful Weekend Away in Shropshire

My partner and I booked the Shepherd's Hut with a Hot Tub in Shropshire, and were blown away with how lovely it truly was. The scenery was stunning, the views were amazing, we were woken up to the sound of birds tweeting and fell asleep to the sound of rain. There were stunning walks throughout the area, and so much nature to experience (including waterfalls)! The hosts were lovely, and the NITGB staff who helped organise this were amazing. We couldn't recommend this company enough!

22 de março de 2024
Avaliação não solicitada
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Resposta da Not In The Guidebooks

Thank you for the lovely review! We are glad to hear that you had an amazing time in Shropshire and you loved the service our team provided!

Avaliado com 5 de um total de 5 estrelas

Fantastic experience - a wonderful tour in Lapland

Fantastic experience. We joined a tour to find Santa in Finland and it was just perfect. The guides (elves!), reindeers, the whole experience was just superb. Obviously our 3 years old daughter was all around the place, but it felt really good for us adults - it spoke to our inner child. Spoiler: we've also found Santa's cabin :). Recommended!

15 de março de 2024
Avaliação não solicitada
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Resposta da Not In The Guidebooks

Thank you László for taking the time to write us a review. We are so happy to hear that you had an amazing time hanging out with Santa and the elves! We hope to see you again for a future experience with Not in the Guidebooks!

Avaliado com 1 de um total de 5 estrelas

I would recommend visiting Lapland but if I went again not through NITGB

I would recommend visiting Lapland and staying in an Igloo was a real experience but the service provided by NITGB's let us down quite badly.
-Getting details from the company was difficult from the outset, the itinerary was incorrectly stated in the voucher and we had to email and then phone to get this corrected.
-No detailed Itinerary was provided.
-A number of times we asked about transfer times and these were never confirmed so on our last day we were picked up at 8.00am and in the airport by 9.15an for a 1.00pm flight, why?
-With the activities it was a lot more serious, when we went for the Husky trip, warm weather clothing hadn't been arranged and we were left in -15c for 20 mins or so whilst the Husky company arranged for a taxi to pick the warm weather suit up. We were almost too cold to go on the trip.
-With the sauna we weren't told if we needed to bring our swimming kit, fortunately we did and that had been arranged for right after the Husky experience-so no chance to go back to the hotel.
-With the Snowmobile experience the company organising the event couldn't find our details for almost an hour and this was because it was booked in a different tour operators name.
My sense is NITGB had little experience in organising or experiencing these trips and so we were left to work it out ourselves.
Just a little effort on their side would have made all the difference.
By comparison a colleague at work went on a similar trip through a different company and they were asked their clothes sizes etc before they left so all ready for them when they arrived.

12 de dezembro de 2023
Avaliação não solicitada
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Resposta da Not In The Guidebooks

Dear Mark,

Thank you so much for your valuable feedback and we want to express our heartfelt apologies for any negative experiences you may have encountered with our services. Your input is of utmost importance to us, as we are committed to continuous improvement and striving to offer the highest level of service to all of our customers.

After engaging in constructive discussions with you regarding your feedback since your return from your holiday, we sincerely hope that our efforts have resulted in a satisfactory solution for you.

Kind regards
The NITGB Team

Avaliado com 5 de um total de 5 estrelas

2023 Trip to Lapland

We booked a trip to Lapland through Not In The Guidebooks and the help and support from start to finish was exceptional. Would highly recommend for your dream holiday.

13 de dezembro de 2023
Avaliação não solicitada
logotipo da Not In The Guidebooks

Resposta da Not In The Guidebooks

Thank you for your amazing feedback! We really appreciate you taking the time to write us a review. We are so happy to hear that you had an incredible time with us and we hope to see you again another time in the future!

Avaliado com 5 de um total de 5 estrelas

Our trip Iceland using NITG was unbelievable

Our trip to Iceland using NITG was nothing short of sensational! I booked it for my husbands birthday and we loved it from start to finish! They made everything so easy and straightforward. Amazing trips & activities with the best guides, standout performance from Michal (@holidaytours) who made our day with his wonderful energy, passion and knowledge, not just about the glacier we hiked, but about Iceland as a whole. A trip we’ll remember forever!

11 de dezembro de 2023
Avaliação não solicitada
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Resposta da Not In The Guidebooks

Many thanks Fiona for your wonderful review of your holiday to Iceland with us! We love hearing such great feedback from our customers. We are glad to hear you that had the best time in Iceland and hopefully you'll think about us again for your next holiday!

Avaliado com 5 de um total de 5 estrelas

This was my first time working with…

This was my first time working with NITGB and I found their service excellent.

7 de dezembro de 2023
Avaliação não solicitada
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Resposta da Not In The Guidebooks

Thank you for your feedback! We love hearing from our travel agents, please do not hesitate to reach out at any time to enquire about holidays for your clients!

Avaliado com 5 de um total de 5 estrelas

3 nights in Lapland

What an amazing experience from start to finish! All of the activities were superb. The Santa experience in particular was unique and magical.

2 de dezembro de 2023
Avaliação não solicitada
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Resposta da Not In The Guidebooks

Thank you for your lovely review of your holiday in Lapland with NITGB! We are glad to hear you had an amazing time! We look forward to organising another holiday for you in the future!

Avaliado com 5 de um total de 5 estrelas

4 nights hunting for northern lights in…

4 nights hunting for northern lights in Finnish Lapland. What a truly amazing out of this world experience, everything catered for, husky sleigh ride, reindeer experience, snow shoe fell walking , snowmobiling and ice fishing, photography workshop…. The only thing missing was the northern lights but that’s hit and miss and you take your chances and hope they’re out during your stay… but hey we’ll come back and hopefully see them another time, northern lights village was truly breathtaking, the aurora glass roof cabins were beyond belief, the food was great, not a huge choice but enough for everyone regards variety , drinks were good prices, and the staff and guides are out of this world, everyone is so helpful. I’m sure you could probably put your own package together and do it cheaper but my advise is don’t, they have everything so well organised, even down to your ski suits, gloves, boots etc which are yours for the entire staff. Truly truly amazing experience with absolutely nothing to complain about …. Just perfect

30 de novembro de 2023
Avaliação não solicitada
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Resposta da Not In The Guidebooks

Lapland is one of our favourites, we are glad you feel the same! Thank you for letting us know all about how fabulous your holiday with us to Finland was, we love hearing about it. Hope to see you again soon for another experience with NITGB!

Avaliado com 4 de um total de 5 estrelas

Limousin painting holiday

A very enjoyable holiday with lovely company - the host and art tutor were great, so friendly and welcoming. I was expecting a more French experience at the accommodation however. I particularly loved the quaint old villages which provided a wealth of subjects for painting.
I did find the person at NING I spoke to before booking didn’t have a clue about the holiday. Would be much better to allow prospective travellers to email the art tutor or host to get a better idea.

10 de setembro de 2023
Avaliação não solicitada
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Resposta da Not In The Guidebooks

Thank you Sophie for your review! It's wonderful to hear that you had such a fantastic time in Limousin with our host and tutors! We are sorry to hear you had a bit of a negative experience during the booking process, this feedback is so valuable for us! We will make sure to look into improving this aspect. Hopefully we see you again in the future for another holiday!

Avaliado com 5 de um total de 5 estrelas

A magical place to create incredible memories Treehouse stay.

Our break away was just magical, the treehouse was lovely with a fantastic decking area next to the stream. The hot tub was great and the outdoor shower was lovely. We had a rope swing and a hammock. You really do not need to go off site,so much to do or just relax and do nothing. The walk from the car park is a effort so pack light. Its a holiday where you really do have quality time and just perfect to create memories with family. Just perfect we will book again and take our grandchild and all our sons & partners. Just perfect!

30 de agosto de 2023
Avaliação não solicitada
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Resposta da Not In The Guidebooks

Hello! Thank you so much for your comments! Our Treehouse experience in Wales is such an amazing holiday, we are glad you got to experience it. Nothing beats a beat of relaxation time in the wilderness! We hope to see you again soon for another holiday!

Avaliado com 5 de um total de 5 estrelas

Wine tasting in Troodos mountains

My husband and I recently had the pleasure of experiencing a wine tasting tour in the picturesque Troodos mountains of Cyprus. The tour included visits to four charming family-owned wineries, each offering a unique and delightful experience.

As we moved from one winery to another, the stunning landscape of the Troodos mountains served as a breathtaking backdrop. Each winery continued to impress with their hospitality and exceptional wines. The knowledgeable staff provided insights into the winemaking process, and it was evident that these wineries take great pride in producing high-quality, handcrafted wines.

We were taken to a gorgeous small family owned restaurant in the mountains for a fabulous and very large ‘small’ mezze lunch! The view was breathtaking.

The passion and knowledge of everyone we met was evident. We highly recommend this trip.

5 de agosto de 2023
Avaliação não solicitada
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Resposta da Not In The Guidebooks

Hello Natalie! It sounds like you had an incredible time in Cyprus with our hosts. Thank you so much for sharing your experience with us! We hope to see you again soon!

Avaliado com 3 de um total de 5 estrelas

Painting holiday in Limousin

I went on a painting holiday in Limousin France at Chez Beaumont . However I was disappointed to find out 2 days before travelling that I was to be the only person on the course. There was no Sunday gathering of artists and tutor over a bbq and no opportunity to socialise with fellow artists. The nearby village St Sebastien was 27 mins walk away with only 1 shop. All the cafes and a restaurant were permanently closed and I felt very isolated. Much of the itinerary I was sent was out of date or incorrect so I felt I didn't get what I was sold. The tutor Janet was great however and took me out every day to galleries and villages and I painted in the garden. I learned a lot and we shared a lovely time.

20 de agosto de 2023
Avaliação não solicitada
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Resposta da Not In The Guidebooks

Hi Carole, thank you so much for your feedback! All feedback is so important for us so we can continue to grow and provide the best holidays and experiences possible. We have taken your comments on board and will strive to improve on these points as much as possible.

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