Nous identified the best energy supplier. Being a typical cynic I checked what I was being offered elsewhere! The change over was easy. Although early days we’ve had no problems so far. Thank you
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Veja o que dizem as avaliações
Nous have potentially saved me £406 by changing my energy supplier.. I didn’t need to do anything they did everything for me.. they kept me updated and didn’t pressure me to move supplier’s until I wa... Ver mais
Everything was sorted for me, great to have the option to have a part or leave it completely to the team. Was all done super fast and was very happy with how I was updated throughout the whole proce... Ver mais
I have been using NOUS to sort out my electricity and broadband for some years now. I could not recommend them more highly. Excellent service, swift communication and great customer service
Detalhes da empresa
Escrito pela empresa
We're helping households get smart and stay vigilant to the cost-of-living crisis.
Informações de contato
Farringdon, EC1R 3BW, London, Reino Unido
- support@nous.co
- nous.co
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 88% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Communication is brilliant- swift and…
Communication is brilliant- swift and efficient. Some snags with two Internet providers bring switched to at once, but quickly sorted and money saved. Will use again.
Brilliant
Brilliant. Easy and smooth. Great communication and switching to new product as well as cancelling old provider :) would recommend!!
Nous sits in the background and quietly…
Nous sits in the background and quietly deals with those recurring perplexing tariff renewals that keep re-occurring. It saves a quite a bit of stress, time and money. I would recommend to anyone who is fed up with this cycle of tariff renewals.
Awful- do not use
Awful- do not use. They offered £5 for signing up. The sign up process if long and invasive including access to your email and bank account details. I completed the sign up and didn't receive the £5. I messaged them and they said the offer was withdrawn- although I can see other people received the £5 in the last 24 hours so that seems like it isn't true. I asked to make a formal complaint and thought it would actually be investigated but just received a message back saying too bad and the complaint was closed. No investigation at all.

Resposta da Nous
I barely made any effort
I barely made any effort scouting for better deals - Nous found one for my energy bills, informed me, paused when instructed to, then activated it when I gave my approval. The whole process was really smooth, would definitely recommend.
Hassle free!
Quick, easy and hassle free to swap energy suppliers
Super quick service and prompt at…
Super quick service and prompt at answering any questions
Nous sorted an energy switch for me…
Nous sorted an energy switch for me without me having to do anything other than approve it. Moved to a new tariff saving me money 👍
It's been easy to get savings with…
It's been easy to get savings with Nous. Expert help with any queries I had. No pressure . All in all, a good experience
Really simple with impressive cash back…
Really simple with impressive cash back and Savings to be made. Doesn’t make sense NOT to try it! Love to hassle free process and options to be more or less involved in the decisions.
Great experience
Great experience. Easy instructions and replied to any questions immediately. Switch was so easy. Highly recommend
Have save a lot on bills and not had to…
Have save a lot on bills and not had to do anything amazing customer service when I have questions 10/10
A very helpful service!
A very helpful service which help me find cheaper deals on energy, my mobile and broadband. With the cost of everything rising, this app is something I would definitely recommend to people to use.
Very easy to switch and seems to have…
Very easy to switch and seems to have saved money!
Very easy to use
Very easy to use
Would have been useful to know about one month premium service being free for first month as I thought I’d entered a paid subscription.
Also, once I’d committed to the deal, my monthly payment increased by £30! And I was expecting a drop of a similar amount so don’t know what happened there

Resposta da Nous
Nous informed me about decisions at…
Nous informed me about decisions at every step of the way when having to switch to a new energy deal (which they found) and I didn’t really need to do anything. Can recommend.
Very supportive in helping me find the…
Very supportive in helping me find the best energy company/tarif and managing by bills and payments
Nous make everything simple and easy…
Nous make everything simple and easy and always get back to you quickly. Great service
Helpful and worthwhile service
I really appreciate my bills managed for me, it takes research and time to do yourself and I trust Nous to make decisions on my behalf with my best interest at front of mind. Their team is also super responsive to my many queries!
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