Products are great but delivery took…
Products are great but delivery took way to late so unfortunately was late giving a birthday present
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Nova's Jewellery makes everyday gold jewellery designed to be lived in — not saved for special occasions. Shower in it. Swim in it. Sleep in it. Our pieces keep their shine, so you get gold that never fades and never turns you green. We believe luxury shouldn't feel fragile. Every necklace, bracelet, and ring is made from durable, tarnish-resistant materials and finished to look elegant with everything from a beach day to a night out. Founded on a simple idea beautiful pieces that hold up to real life we've shipped tens of thousands of orders to customers across the US who wanted timeless design without the timeless price tag. Thank you for taking the time to leave a review. We read every single one, and your feedback helps other customers shop with confidence. 💛
Estados Unidos
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Products are great but delivery took way to late so unfortunately was late giving a birthday present
Someone within Nova’s Jewellery must take responsibility for this situation. I paid your company for merchandise that I have not received, and I cannot be expected to bear the consequences of a shipping problem that is outside of my control.
Whether the package was lost, delayed, improperly shipped, or there is another issue with the carrier is a matter that Nova’s Jewellery must resolve. As the customer, I should not be the one paying for that uncertainty.
Your own website states an average delivery timeframe of 6–12 business days, and that timeframe has already passed. Simply continuing to tell me that the package is “in transit” does not provide a resolution.
At this point, someone needs to take responsibility, investigate what happened to this shipment, and return my money. I no longer want the merchandise, and I am requesting a full refund of the entire amount paid to my original payment method.
Please escalate this matter to a supervisor or manager who has the authority to resolve it and issue my refund.
Yelizmar Mendoza
It was a great shopping experience. Jewelry was perfect and quality was good as well. Can’t wait to wear it. Definitely recommend to everyone!
Every piece is beautiful and can be worn separate or as a set.
I like bracelet little bit tight the H one other than that they cool
I love my new earrings and necklace. Great quality and customer service.
The jury is really nice. I’ve got two complaints. It takes the merchandise too long to get here to the United States and you guys need to carry bracelets that actually fit a size 7 1/2 or an 8 inch wrist thank God I purchased the London black set because the other bracelet sets I purchased would’ve been almost too small.
I Recently Purchased THESE BEAUTIFUL BRACELETS And I Am Extremely Satisfied With My Experience. The Design Is Very Attractive. It Has A Nice Shine And Looks Quite Elegant When Worn. I Like That THEY ARE Comfortable For Daily Wear. Overall, I’m Very Happy With The Quality And The Look.
The item I ordered was nice but I dont know if will stay that way since I have not use it.
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